Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#11064340January 23, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2010 HYUNDAI SANTA FE. WHILE REVERSING OUT OF THE DRIVEWAY, A GRINDING NOISE WAS HEARD. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO ENGAGE. THE VEHICLE WAS SHIFTED TO PARK, BUT CONTINUED TO ROLL BACKWARD. THE EMERGENCY PARKING BRAKE WAS APPLIED TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. AN INDEPENDENT MECHANIC CAME TO THE CONTACT'S HOME AND DIAGNOSED THAT THE DRIVESHAFT FAILED TO PLACE THE TRANSMISSION IN THE CORRECT GEAR. THE CONTACT WAS INFORMED THAT THE OUTPUT GEAR OR TRANSMISSION NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RESEARCHED ONLINE AND FOUND NHTSA CAMPAIGN NUMBER: 11V261000 (POWER TRAIN). THE CONTACT CALLED COLONIAL HYUNDAI (2200 WALTHALL CENTER DR, CHESTER, VA 23836, (804) 414-2020) AND WAS INFORMED THAT THE VEHICLE WAS INSPECTED FOR THE RECALL IN 2011. THE CONTACT ALSO CALLED PEARSON HYUNDAI (9530 MIDLOTHIAN TURNPIKE RICHMOND, VA 23235, (804) 276-03600) AND WAS INFORMED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 11V261000 (POWER TRAIN). THE CONTACT CALLED A THIRD DEALER (WEST BROAD HYUNDAI, 8903 W BROAD ST, RICHMOND, VA 23294, (804) 755-7777) AND WAS INFORMED THAT THERE WERE NO RECALLS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 152,801.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064193January 22, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
MY ESC,ABS& AWD SYMBOL CAME ON AT THE SAME TIME & I KNOW OTHER PEOPLE WHO OWN HYUNDAIS & HAD THIS ISSUE IM GUESSING THIS IS SOMETHING MAJOR BECAUSE WHEN I CALLED THE DEALERSHIP THEY KNEW EXACTLY WHAT I WAS TALKING ABOUT THEY ALL CAME ON WHILE I WAS DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063436January 18, 2018
FUEL/PROPULSION SYSTEM
FUEL LEVEL SENSOR STOPPED WORKING SO CAN NO LONGER TELL HOW MUCH GAS IS IN THE CAR. IT CAUSED THE CHECK ENGINE LIGHT TO COME ON. I AM MANUALLY HAVING TO TRACK HOW MANY MILES I HAVE TRAVELED SINCE LAST FILL UP. THIS IS COMPLETELY FRUSTRATING IF NOT UNSAFE BASED ON THE FACT THAT I SEE THAT NUMEROUS HYUNDAI SANTA FE OWNERS HAVE REPORTED THIS SAME ISSUE. PLEASE CONSIDER ASKING FOR A RECALL ON THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11029823January 18, 2018
ENGINE
2013 HYUNDAI SANTA FE. CONSUMER WRITES IN REGARDS TO ENGINE SHUTTING OFF WHILE DRIVING. *LD THE CONSUMER STATED METAL SHAVINGS WERE FOUND IN THE OIL PAN AND CYLINDER HEAD. THE ENGINE NEEDED TO BE REPAIRED. THE CONSUMER SOLD THE VEHICLE DUE TO NOT BEING ABLE TO PAY FOR THE REPAIR COST. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT OFFER ANY ASSISTANCE. THE CONSUMER REQUESTED TO BE REIMBURSED $14,674.27 FOR DAMAGES AND LOSSES. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063645January 18, 2018
ENGINE, POWER TRAIN
MY HYUNDAI IS 3 YEARS OLD WITH 70,000 MILES ON IT , I'VE MAINTAINED THE VEHICLE ACCORDING TO MANUFACTURERERS SUGGESTIONS . THE CAR HAD NO CHECK ENGINE LIGHT ON OR WARNINGS THAT SOMETHING WAS WRONG AND THE NEXT DAY I START MY CAR AND IT'S MAKING A VERY LOUD TICKING NOISE WHILE DRIVING AND SLOWLY LOSING POWER UNTIL IT EVENTUALLY STALLED OUT . I WAS ABLE TO GET THE VEHICLE TO MY MECHANIC TO HAVE IT SCANNED , THE SCAN SHOWED THE EXHAUST SOLENOID HAS FAILED AND THE TIMING WAS ADVANCED , AGAIN THIS HAPPENED FROM THE CAR RUNNING PERFECTLY FINE ONE DAY TO THE ENGINE SHUTTING DOWN THE NEXT . SO THE MECHANIC TOOK THE SOLENOIDS OUT AND FOUND METAL SHAVINGS COVERING THEM . I'VE SINCE READ NUMEROUS COMPLAINTS ABOUT THIE TYPE OF ENGINE IN THIS VEHICLE THE THETA 11 GDI 2.0T , WHICH HAS BEEEN RECALLED 2011-2014 MODELS . THIS IS VERY DISHEARTENING TO HEAR THAT WITH A CAR THAT IS 3 YEARS OLD MY ENGINE IS NOW BLOWN AND NEEDS TO BE REPLACED AT MY COST , I STILL OWE A LOT OF MONEY ON THIS CAR . I'VE READ THAT HYUNDAI KNOWS THESE ENGINES ARE FAULTY FOR HAVING METAL SHAVINGS IN THE CHAMBERS BUT YET THEY'RE STILL PUTTING THEM IN BRAND NEW VEHICLES , NOW I AM STUCK WITH A LEMON BASICALLY AND HAVE TO SHELL OUT 6 GRAND FOR ANOTHER ENGINE THAT THIS COULD POSSIBLY HAPPEN AGAIN BEFORE IT'S PAID OFF . THIS CLEARLY IS A MANUFACTURER ISSUE NOT THE OWNERS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062687January 14, 2018
FUEL/PROPULSION SYSTEM
FUEL GAUGE DOES NOT READ PROPERLY WILL GO FROM FULL TO EMPTY LEADING TO RUNNING OUT OF FUEL WHILE DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062585January 13, 2018
VEHICLE SPEED CONTROL
WHILE SOPPED AT A TRAFFIC LIGHT WITH FOOT FIRMLY ON THE BRAKE THE VEHICLE SUDDENLY STARTED TO ACCELERATE. APPLYING ADDITIONAL PRESSURE TO BRAKE PEDAL DID NOT SLOW ACCELERATION. I THEN SHIFTED THE VEHICLE INTO NEUTRAL. WITHIN 2 SECONDS THE ACCELERATION STARTED TO DECREASE AND RETURNED TO NORMAL. VEHICLE IS SCHEDULED TO BE INSPECTED ON 15 JAN 2018. A SIMILIAR PROBLEM OCCURRED IN JUNE OF 2014 WHILE I WAS BACKING INTO MY DRIVEWAY. AT THAT TIME, I IMMEDIATELY SHIFTED TO NEUTRAL AND TURNED THE IGNITION OFF. AN INSPECTION BY DEALER REVEALED SEVERAL CRACKED VACUUM HOSES AND A FAULTY PCV VALVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062337January 12, 2018
ENGINE, FUEL/PROPULSION SYSTEM
PURCHASED CAR IN JUNE 2017 AND CURRENTLY HAVE APPROX. 5100 MILES. WHEN GOING FROM A STANDSTILL STOP OR A SLOW ROLLING START (EXITING A DRIVEWAY) THE ACCELERATION IS LACKING. CAR WILL GO HIGH RPMS BUT NO SPEED. AND WHEN ATTEMPTING TO MERGE ONTO A ROAD WAY IT HAS BECOME A SAFETY CONCERN AS APPROACHING CARS FROM THE REAR CLOSE WHAT WAS A SAFE DISTANCE TO BEING ON TOP OF THE BUMPER IN NO TIME SINCE I CAN NOT ACCELERATE. 0-40 CAN TAKE UPWARDS OF 30 SECONDS WITH PEDAL DEPRESSED FULL. CAR WAS TAKEN IN FOR SERVICE AT DEALER IN DECEMBER 2017 AND WAS "CORRECTED". NOW THE PROBLEM HAS BECOME WORSE AND CAR WILL PRODUCE PROBLEM MORE FREQENTLY AND IN ANY DRIVING CONDITION TO INCLUDE BEING IN TRAFFIC. THE ONLY WAY I CAN SOMEWHAT CORRECT THE ISSUES (AND FIGURED IT OUT DURING TRIAL AND ERROR) IS TO TURN THE DRIVE MODE TO SPORT AND TURN OFF TRACTION CONTROL. WHEN CAR IS IN ECO THE PROBLEM IS MUCH MORE SERVE AND IN NORMAL IT FREQUENTLY HAPPENS. I DO NOT FEEL I SHOULD HAVE TO ADJUST OR TURN OFF SYSTEMS IN A VEHICLE TO MAKE IT SAFE TO DRIVE NOR SHOULD I HAVE A VEHICLE I CAN NOT DRIVE AT SAFE SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061588January 10, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED AFTER TWO ATTEMPTS. A LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062031January 10, 2018
ENGINE, FUEL/PROPULSION SYSTEM
STARTED THE CAR ONE MORNING AND IT RAN ROUGH. TURNED OFF A/C AND CAR SMOOTHED OUT. AS WE TURNED OFF OF OUR ROAD WE ATTEMPTED TO ACCELERATE AND CAR WOULD NOT GO MORE THAN 1MPH PER EVERY FEW SECONDS. WE PULLED OFF IN THE NEAREST PARKING LOT AND THE CAR DIED. DEALERSHIP HAS HAD THE CAR FOR ALMOST 2 WEEKS AND THEY HAVE ATTEMPTED TO HAVING NO IDEA WHAT IS WRONG WITH THE VEHICLE. BECAUSE THEY HAVEN'T DIAGNOSED THE VEHICLE THEY WILL NOT PROVIDE A RENTAL PER HYUNDAI'S CORPORATE POLICY. THIS VEHICLE HAS LESS THAN 45,000 MILES ON IT!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061492January 9, 2018
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 10 MPH, THE CONTACT NOTICED THAT THE FUEL GAUGE DISPLAYED AN INCORRECT READING. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061335January 8, 2018
AIR BAGS, EXTERIOR LIGHTING
AIR BAG LIGHT ON NOISE WHEN I START CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061000January 7, 2018
EXTERIOR LIGHTING
DRIVER TAIL LIGHT ASSEMBLY IS COLLECTING CONDENSATION IN IT, CAUSING TAIL LIGHT BULBS TO CRACK AND BLOW OUT. SEVERAL YOUTUBE VIDEOS SHOW FIXES, SO THIS IS OBVIOUSLY AN ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11060740January 5, 2018
ENGINE
TL* THE CONTACT OWNS A 2017 HYUNDAI SANTA FE. WHILE HAVING AN OIL CHANGE PERFORMED ON THE VEHICLE, THE LOCAL DEALER BEGAN TO INSPECT THE VEHICLE FOR A RECALL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V578000 (ENGINE AND ENGINE COOLING). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (GOSCH HYUNDAI, 100 CARRIAGE CIRCLE, HEMET, CA 92545) STATED THAT THE INSPECTION TOOL WAS NOT AVAILABLE, BUT WAS ORDERED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058370January 3, 2018
AIR BAGS
AIRBAG LIGHT ON DUE TO FAULTY SEAT BELT BUCKLE; MECHANIC RECOMMENDS REPLACING THE SEAT BELT BUCKLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057872January 1, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
I WAS AT A FOUR WAY-YEAR-OLD AND STOP WHERE I HAD TO YIELD AS I WAS DOING THE SANTA FE CUT OFF AND I LOST ALL POWER STEERING WHEEL LOCKED UP AND I COULDN'T CONTROL VEHICLE TURN THE KEY OFF AND THEN TURN THE KEY BACK ON THE TRUCK STARTED 20 MINUTES LATER THE TRUCK WOULD NOT START IT WHEN YOU RETURN ON THE ANTITHEFT ALARM KEEPS BEEPING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057417December 29, 2017
SUSPENSION
I GOT A LETTER BY MAIL SAING MY CAR HAS A RECALL FOR * COIL SPRING FRACTURE* AND I HAD TO TAKE IT TO CHECK IT OR REPAIR IN CASE IT NEEDED TO BE REPAIRED. I WONDER IF THIS WILL HAVE A COST FOR ME OR I NEED TO WAIT TILLL THIS IS FRACTURED? THANKS IN ADVANCED FOR YOUR HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057110December 28, 2017
VEHICLE SPEED CONTROL
WHEN ATTEMPTING TO ACCELERATE TO MERGE ONTO HIGHWAY, THE CAR IS UNRESPONSIVE TO THE ACCELERATOR PEDAL CAUSING LONG DELAY AND INABILITY TO MERGE PROPERLY. IT IS A THROTTLE SENSOR FAILURE THAT OCCURS RANDOMLY AND FREQUENTLY. CAUSES A DRIVING HAZARD AND I HAVE NARROWLY ESCAPED COLLISION DUE TO ACCELERATOR FAILURE. ONGOING PROBLEM SINCE PURCHASE IN 2008.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056221December 23, 2017
UNKNOWN OR OTHER
DRIVING ALONE ON HIGHWAY, SUNROOF SPONTANEOUSLY EXPLODED. I WAS DRIVING ROUGHLY 100 KM / HE. THERE WAS NOTHING OVERHEAD OR VEHICLES AHEAD THAT WOULD CAUSE SOMETHING TO BREAK IT. THE INCIDENT WAS EXTREMELY LOUD, ALL THE GLASS FEEL OVER ME CAUSING A HUGE SAFETY CONCERN AS IT WAS AT HIGHWAY SPEEDS. THE SUNROOF IS A PANORAMIC SO IT WAS A HUGE AMOUNT OF GLASS. HYUNDAI WAS NOTIFIED NUMEROUS TIMES. THEY WOULD NOT ACKNOWLEDGE THIS HAD HAPPENED BEFORE, INSISTED SOMETHING HIT IT. HYUNDAI ALSO WOULD NOT COVER THE COST OF REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056038December 22, 2017
SERVICE BRAKES, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
CRANKSHAFT HARMONIC BALANCER BROKE APART WHICH CAUSED LOSS OF CONTROL: ( OF THE STEERING, BRAKES, LIGHTING, ETC. ) THE VEHICLE WAS IN MOTION AT A VERY LOW SPEED WHILE TURNING INTO A DRIVEWAY! FORTUNATELY I WAS ABLE TO IMMEDIATELY STOP AND SHUT OFF THE ENGINE WHICH PREVENTED EXCESSIVE DAMAGE FROM SHRAPNEL. IF THIS OCCURRED AT THE INTERSTATE SPEEDS, IT COULD HAVE PROVED CATASTROPHIC FOR MYSELF, PASSENGERS AND OTHER HIGHWAY TRAVELERS. MY CHECKING ONLINE DISCLOSED THERE ARE MANY OCCURRENCES OF THIS NATURE! UNFORTUNATELY I DID NOT TAKE PHOTOS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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