Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#11103044June 21, 2018
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
ON 6/17/2018 @ APPROXIMATELY 5:00PM WHILE DRIVING MY SANTA FE, I BEGAN TO HAVE SURGING POWER. I ATTEMPTED TO DISENGAGE THE CRUISE CONTROL BUT COULD NOT. I WOULD SLOW DOWN ONLY TO SPEED RIGHT BACK UP AS IF I HAD PUSHED THE RESUME BUTTON, I HAD NOT. I ATTEMPTED TO SHIFT INTO NEUTRAL HOWEVER MY GEER SHIFTER WAS LOCKED INTO DRIVE & I COULDN'T GET THE SHIFTER OUT OF DRIVE. AT TIMES THE CAR WOULD START TO SLOW DOWN AFTER PU MPING THE BREAKS ONLY TO HAVE A SURGE OF POWER AGAIN. AS I WAS DRIVING, I CAME UP TO A SHARP CURVE & WASN'T ABLE TO SLOW DOWN THEREFORE I ENDED UP ROLLING THE SUV & FURTHER SLAMMING TO A LARGE HILL. I WAS INJURED IN THIS ACCIDENT DUE TO ROLLING MY CAR! THIS HAPPENED BC I BELIEVE THE CRUISE CONTROL GOT STUCK & LOCKED UP MY TRANSMISSION!!! I ALSO COULDN'T TURN THE KEY OFF SINCE THE CAR WAS IN DRIVE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11102655June 19, 2018
ENGINE
ON MAY 12TH, 2018 I WAS DRIVING DOWN THE HIGHWAY WHEN THE CAR STARTED TO JERK, I KEEP MY FOOT ON THE GAS BUT COULD FEEL THE CAR SLOWING DOWN. I WAS PASSING A VEHICLE AT ABOUT 60MPH AND ANOTHER CAR WAS BEHIND ME. THIS CAR HAS ABOUT 140,000 MILES ON IT. AND NOW IT'S KNOCKING. I HAD IT TOWED TO TEXAN HYUNDAI IN ROSENBERG, TEXAS. I WAS TOLD I NEED A NEW MOTOR. THIS ONE HAS INTERNAL PROBLEMS. I WAS ALSO TOLD THESE MOTORS ARE NO LONGER MADE AND ONE WAS FOUND WITH 75,000 MILES ON IT. TOTAL REPAIRS WAS CLOSE TO $8000. I HAVE KEPT IT WELL MAINTAINED AND NEVER HAD PROBLEMS WITH IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102399June 18, 2018
FUEL/PROPULSION SYSTEM
THE GAS GAS DOES NOT WORK, THEY SAID IT WAS THE FUEL LEVEL SENSORS. THIS IS A GREAT DANGER AS I RAN OUT OF GAS AT A HIGH SPEED WITH MY 3 YEAR OLD SON IN THE CAR. THIS NEEDS TO BE ADDRESSED IMMEDIATELY. AFTER THIS HAPPENED I HAVE READ A TON OF OTHER COMMENTS REPORTING THE SAME THING, HYUNDAI SHOULD BE ASHAMED THEY HAVEN'T CORRECTED THIS ISSUE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102493June 18, 2018
STRUCTURE:BODY, ENGINE, UNKNOWN OR OTHER
THE SUB FRAME THAT'S HOLDING THE ENGINE IS RUSTING APART ALMOST MISSING A HUGE PART OF IT WHICH IS A CAUSE FOR CONCERN FOR THE SAFETY OF ME AND MY CHILDREN. ESPECIALLY BEING THAT I WAS NEVER INFORMED OF THIS ISSUE UPON PURCHASING THIS AS A "CERTIFIED VEHICLE". ONLY HAD IT FOR ONE YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101847June 14, 2018
STEERING:ELECTRIC POWER ASSIST SYSTEM
TL* THE CONTACT OWNS A 2011 HYUNDAI SANTA FE. WHILE MAKING A RIGHT TURN, THE STEERING WHEEL SEIZED. THERE WERE NO WARNING INDICATORS ILLUMINATED DURING THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE COULD NOT BE DUPLICATED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000. *TT UPDATED 10/5/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101269June 11, 2018
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
GAS GAUGE AND LIGHT ALWAYS ON EMPTY WHEN TIGHT AFTER IT IS FULL OF GAS AND LOUD HUMMING SOUND FROM FUEL PUMP. STALLED OUT IN MIDDLE OF INTERSECTION MULTIPLE TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101270June 11, 2018
EXTERIOR LIGHTING
LONG BREAK LIGHT IN THE BACK ON TOP, FALLS OUT. USED SPECIAL TAKE TO SECURE IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100744June 10, 2018
FUEL/PROPULSION SYSTEM
FUEL SENSORS ARE NOT WORKING PROPERLY CAUSING GAS GAUGE TO MOVE ERRATICALLY AND TRIGGERING CHECK ENGINE LIGHT TO COME ON. VEHICLE WAS IN MOTION ON A CITY STREET. SENSOR IS NOT RELIABLE CREATING A RISK OF RUNNING OUT OF GAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100652June 9, 2018
POWER TRAIN
VEHICLE HESITATES AND HAS NO FORWARD MOTION FOR PERHAPS 2-3 SECONDS. THIS HAPPENS WHEN DRIVING AFTER SLOWING DOWN AND THEN ACCELARATING, THEN BACKING OFF AGAIN. THIS HAS HAPPENED AT LEAST A DOZEN TIMES OVER THE YEARS I HAVE OWNED THE VEHICLE. THE RISK IS THAT YOU CAN NOT MOVE TO GET OUT OF THE WAY OF TRAFFIC. CITY DRIVING, ON AND OFF THE THROTTLE MOST OF THE TIME DURING A SLOW SPEED LEFT TURN. TRANSMISSION APPEARS TO GO INTO NATURAL BECAUSE IT DOES NOT KNOW WHAT GEAR TO GO INTO, SUSPECT IT IS A SOFTWARE ISSUE/ DRIVING STYLE AS WIFE DOES NOT HAVE THE SAME PROBLEM . LOCAL DEALER WAS PROVIDED INFORMATION ON SEVERAL OCCASIONS, THEY COULD NOT DUPLICATE THE PROBLEM. ISSUE STILL EXISTS. COMMENTS ON INVOICES: 100371 / 101673 / HYCS414425
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100178June 6, 2018
SERVICE BRAKES, STEERING
AT LOW SPEEDS THE BRAKES LOCK UP AND THE CAR GOES INTO A JERKING MOTION WHILE APPROACHING A STOP LIGHT AND WHILE GOING INTO A STORE PARKING LOT. THE CAR IS HARD TO STEER AND STOP AND THE BRAKES MUST BE DEPRESSED HARDER THAN NORMALLY REQUIRED. THIS HAPPENS WHEN THE CAR GETS WET BUT ALSO DURING DRY TIMES. THE ABS LIGHT HAS BEEN COMING ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100221June 6, 2018
ENGINE
WHILE DRIVING UP HILL YESTERDAY MY CAR JUST DIED. THE ENGINE LIGHT WENT ON AND THE CAR STOPPED. I AM NOW LEARNING THAT HYUNDAI ENGINES HAVE A DEFAULT. THEY DO NOT LET ENOUGH OIL IN THE ENGINE REGARDLESS OF OIL LEVELS AND THUS AS YOU DRIVE, THE ENGINE IS DISINTEGRATING. THE ENGINES USUALLY DIE A LITTLE AFTER 100000 MILES. MY CAR HAS APPROXIMATELY 116000 MILES. THIS IS DANGEROUS. LUCKY THIS HAPPENED ON A SMALL BACK ROAD SO NO ONE GOT HURT, BUT WHAT IF THIS HAPPENS ON A MAJOR HWY? ACCIDENTS/DEATH EVEN. WE OWN ANOTHER 2012 SANTE FE AND I AM SCARED TO DRIVE IT NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099929June 5, 2018
ENGINE
DRIVING DOWN THE TOLLWAY AT 75 MPH THE ENGINE MADE A KNOCKING SOUND AND THEN COMPLETELY SHUT DOWN. MY HUSBAND WAS ABLE TO COAST IF OFF THE TOLLWAY . IT WAS TOWED TO THE DEALERSHIP WHERE THEY CAME TO THE CONCLUSION THAT THE ENGINE BLEW AND RECOMMENDED GETTING A NEW ENGINE. HOWEVER, WITH IT BEING JUST AT 102K MILES ITS RIGHT OUTSIDE OF WARRANTY. THE DEALERSHIP IS TELLING ME CORPORATE WONT COVER IT BUT I HAVE FILED A FORMAL COMPLAINT WITH HYUNDAI CORPORATE AND THEY ARE IN THE PROCESS OF REVIEWING THE CLAIM. AFTER READING ALL OF THE OTHER HORROR STORIES, I BELIEVE THEY WILL COME BACK WITH SOME EXCUSE. THIS HAS GOT TO STOP. THEY SAID IT WOULD BE 3-5K JUST FOR A NEW ENGINE ALONE... THIS IS OUTRAGEOUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099204June 1, 2018
ENGINE, POWER TRAIN, SUSPENSION
2017 HYUNDAI SANTE FE SE, WHEN FIRST PURCHASED I FELT HESITATION, ACCORDING TO DEALER THEY WAS A UPDATE FOR THE COMPUTER, I TOOK IT IN FOR UPDATE WHICH ACTUALLY DID NOT MAKE A DIFFERENCE. AT TIMES WHEN GETTING IN VEHICLE TO DRIVE OFF AND PUT IN GEAR IT WOULD NOT MOVE. TOOK TO DEALER FOR SERVICE TECH DROVE CAR HOME AND STATED THAT THERE WAS NO ISSUES. AFTER THAT I STOPPED USING VEHICLE. I SENT HYUNDAI CONSUMER AFFAIRS A COMPLAINT AND THEY BRUSHED IT OFF. SINCE I DIDNT BUY THE VEHICLE AT THE DEALER I TOOK FOR SERVICE THEY COULD NOT GIVE ME A LONER. SUSPENSION HAS A DEFECT CHANGED TIRES AT 15000 MILES DUE TO HUMMING FROM REAR, HAD VEHICLE ALIGNED AND NEW TIRES 6 MONTHS LATER TIRES ARE WORN HYUNDAI HAS SUSPENSION ISSUES. LAST, SO FAR IS ENGINE KNOCKS WHEN STARTING VEHICLE. ITS A SHAME THAT WE HAVE TO MAKE PAYMENTS ON VEHICLE THAT DONT SERVE OUR NEEDS AND HYUNDAI DOES NOT CARE BUT TO HAVE THERE PAYMENTS ON TIME. I CONTACTED MY ATTORNEY, PLANNING TO DROP OFF AT DEALER AND RETURN TO HYUNDAI SO THE FINANCE COMPANY CAN TAKE IT BACK EITHER I GET MY ISSUES FIXED JUST LIKE EVERYBODY ELSE SHOULD OR I STOP PAYING AND TAKE IT BACK. IF YOU ANYBODY THAT IS INTERESTED IN BUYING A HYUNDAI VEHICLE LIKE OURS SEND THEM ELSEWHERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099260June 1, 2018
POWER TRAIN, WHEELS
TIRES WORE PREMATURE AND IT WAS DETERMINED TO BE THE FRONT LEFT HUB BEARING AT 41696 MILES.WE HAD BEEN HEARING A THUMPING NOISE AND IT SLOWLY WORSENED OVER TIME. TOOK IT BACK FOR ANOTHER NOISE IN THE REAR END. HYUNDAI DETERMINED IT TO BE THE COUPLER AND AXLES THAT HAD FAILED. SERVICE PERSON SAID IT COULD HAVE LOCKED UP AND CAUSED FURTHER DAMAGE. ALSO THE UPPER AND LOWER AC LINES WENT BAD AND NEEDED TO BE REPLACED. SERVICE PERSON SAID WE HAVE BEEN GETTING THREE TO FIVE A WEEK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099068May 31, 2018
VISIBILITY/WIPER
TWO DIFFERENT TIMES IN 1 YR OUR BACK GLASS SHATTERED WHILE PARKED ONCE AT HOME ONCE WHILE AT WORK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098777May 30, 2018
ENGINE, VEHICLE SPEED CONTROL
DRIVING @60 W/CRUSE ON GOING DOWN A HILL ENGINE RPM'S SUDDENLY JUMP FROM 2000 TO ANYWHERE FROM 3000 TO 5000 RPM'S AND THE ONLY WAY TO STOP ENGINE RACING IS TO TAP THE BRAKES TO DISENGAGE CRUSE. ALSO VEHICLE WILL NOT SPEED UP WHEN TURNING A CORNER,LIKE THE TRANSMISSION DOESN'T DOWN SHIFT.THESE BOTH HAPPEN ALL THE TIME.VEHICLE HAS LESS THAN 800 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098671May 29, 2018
ELECTRICAL SYSTEM
I HAVE A 2014 HYUNDAI SANTA FE. ON 5/27 WHILE I WAS DRIVING THE CAR WITH MY 3 YEAR OLD INSIDE THE CAR IT STALLED. THE STALL HAPPENED IMMEDIATELY AFTER I COMPLETED A LEFT TURN AND WAS GOING 10 MPH AND UNDER. IT STARTED WITH ME NOT FEELING ANY ACCELERATION AS I PUSHED DOWN ON THE GAS PEDAL. SUBSEQUENTLY THERE WERE MULTIPLE EMERGENCY INDICATORS THAT GOT ACTIVATED. THE ENGINE DID NOT START AND I COULD NOT CHANGE GEARS EITHER. THE AC AND STEREO SYSTEM WERE RUNNING AS I TRIED TO START ON THE IGNITION BUT THE INDICATOR SHOWED THAT THE BATTERY WAS DISCHARGED ALONG WITH OTHER MALFUNCTION INDICATORS LIKE ENGINE OIL, BLIND SIDE DETECTOR, AWD LOCK ETC. I HAD THE CAR TOWED TO MY HOUSE AND LATER TO THE SERVICE CENTER TODAY. THE SERVICE CENTER CONFIRMED THEY COULD NOT FIND ANY FAULT AND AFTER CONSULTATION WITH HYUNDAI ARE GOING FORWARD TO REPLACE THE PCM/ECM. I'M REALLY CONCERNED NOW THAT THIS CAN RECUR UNDER MUCH MORE DIFFICULT ROAD CONDITIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098695May 29, 2018
FUEL/PROPULSION SYSTEM
MY CHECK ENGINE LIGHT CAME ON. WHEN I TOOK IT TO MY MECHANIC THE REASON WAS MY FUEL SENSOR IS NOT WORKING. MY GAS GAUGE DOES NOT TELL ME HOW MUCH GAS IS IN THE CAR. THE REPAIR WOULD BE COSTLY AND REQUIRES THE REMOVAL OF THE GAS TANK. DUE TO THIS DEFECT, MY CAR WILL NOT PASS MD EMISSIONS TESTING. THE GAS GAUGE WORKS INTERMITTENTLY TO LET ME KNOW HOW MUCH FUEL IS IN THE CAR SO I NEED TO MONITOR HOW MANY MILES BETWEEN FILL UPS IN ORDER TO NOT RUN OUT OF GAS. IT OPERATES SPORADICALLY WHILE MOVING OR STOPPED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098341May 28, 2018
FUEL/PROPULSION SYSTEM
CAR RANDOMLY STALLS AND SLOWS DOWN TO A CRAWL UNDER ACCELERATION. SOMETIMES IT HAPPENS WHEN GOING UPHILL, MERGING INTO TRAFFIC. SOMETIMES IT'S JUST NORMAL DRIVING. IT IS VERY UNPREDICTABLE AND EXTREMELY DANGEROUS. IT HAS HAPPENED OFF AND ON FOR THE LAST 2-3 YEARS. DEALER IS CLUELESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098004May 25, 2018
SEAT BELTS
TL* THE CONTACT OWNED A 2014 HYUNDAI SANTA FE. WHILE DRIVING 72 MPH, THE CONTACT STRUCK A DEER. ALL OF THE AIR BAGS DEPLOYED AND THE PASSENGER SIDE SEAT BELT CAME OUT OF THE FLOOR. THE POLICE WERE CALLED AND A POLICE REPORT WAS FILED. THE DRIVER AND THE PASSENGER WERE INJURED AND TRANSPORTED TO THE HOSPITAL BY AMBULANCE. THE DRIVER SUSTAINED A HEMATOMA ON THE LEG. THE VEHICLE WAS TOWED TO A SALVAGE YARD AND DEEMED A TOTAL LOSS. THE VEHICLE WAS NOT DIAGNOSED FOR THE SEAT BELT FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 49,800.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0

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