Hyundai Palisade Complaints

2,511 consumer complaints on file.

#11594497June 14, 2024
SERVICE BRAKES
Two times my car has lost its ability to break, and when I try to break it feels like the break pedal was very hard to push down. The car was very lurchy but finally came to a stop when the breaks finally engaged. The feeling is like when you press on the breaks when you are sliding on ice. This leads me to wonder if it has something to do with the ABS system. The first time this happened I was pulling into a parking lot only going less than 10 mph. The 2nd time I was pulling out of a parking lot (again probably going 5-7 mph) onto a busy road and they failed to work. I almost ran into oncoming traffic and was very scared. I do not feel safe driving the car and had it towed back to the dealer. It is currently in the shop there.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594276June 13, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was driving over train tracks at about 5 mph when my car wouldn’t brake. I was jamming down on the pedal and that eventually triggered a really aggressive ABS and emergency braking. I came millimeters away from hitting the car in front of me and the whole time it felt like I had zero control of the car and the car just had a mind of its own. Based on what I’ve read online I believe this is a known issue that Hyundai is ignoring.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594204June 13, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2023 Hyundai Palisade. The contact stated that while driving 5 MPH – 10 MPH, the brake pedal was depressed but the vehicle failed to respond as needed. The contact stated that the failure recurred daily, causing him to almost rear-end other vehicles. No warning lights were illuminated. The vehicle was taken to a dealer where it was diagnosed; however, the cause of the failure was not yet determined. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594027June 12, 2024
SUSPENSION
The rubber covering on the rear passenger side strut top insulator disintegrated twice. It was replaced in 2022 at 20,000 miles and now again in 2024 at 57,000. It was confirmed by the dealer and acknowledge that this is a known problem. The issue caused a loud knocking sound when I drove and vehicle instability. I was afraid to drive my vehicle until it was fixed. There were no messages, warnings or lamps that indicated what the issue was.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593943June 12, 2024
SERVICE BRAKES
At slower speeds, while braking or coming to a stop, if a bump or uneven surface in the road is encountered the car will violently shake. The steering wheel will shake left and right and braking action is lost. This can lead to dangerous situations at intersections or amongst other traffic as stopping distance will drastically increase unexpectedly. Based on previous reports this is likely caused by the ABS engaging at inappropriate times or performing in an inappropriate manner.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593325June 9, 2024
SERVICE BRAKES, UNKNOWN OR OTHER
Car begins to shake if brake is applied when diving over uneven terrain. Acts like ABS is applied but car does not slow as it should. No lights or indicators flash when this occurs. Fortunately was able to stop before rolling into intersection as I was already traveling at slow speed. Dealer has not been consulted on this problem but Reddit indicates dealer cannot/will not fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592972June 7, 2024
UNKNOWN OR OTHER
The trunk electrical. When I push the button the trunk fully opens as you are in the turn knit begins to close and has no sensor. I came down into the back of my neck so hard and caused injury . It didn’t it again to my [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592969June 7, 2024
UNKNOWN OR OTHER
My trunk liftgate struts made of cheap quality and broken. Actually this could cause potential risk as i cannot close the trunk. The material is made of cheap PVC cracked for no reason.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592537June 5, 2024
UNKNOWN OR OTHER, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
My 2020 Hyundai Palisade slipped into neutral while slowing down in traffic. Was able to quickly pull over, brake and put back into drive. Happened 3 more times while slowing down for turns on my way home. All happened under 15 mph and had a slight grinding sound when placed back into park, drive then accelerating. Plan to take it to the Hyundai dealership tomorrow, but scared to drive it!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592475June 4, 2024
STRUCTURE:BODY
The sunroof spontaneously exploded while driving on the highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592311June 4, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Traveling in a slow lane of traffic. Brakes malfunctioned when I began to brake over broken/ not smooth road. Car began to shake hard and loud. Brakes locked but car was still rolling. I was unable to control the vehicle almost rear ending the car in front of us. I didn’t know what to do or how to stop us before we crashed. That’s When the car actually stopped everything went quiet and it seemed as if I got into an accident with myself. Because the car jerk hard and stopped abruptly. Called the dealership. To service the car. Told them what happened. Dealership said they cannot do anything about it. Told to express my complaint to NHTSA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592283June 3, 2024
ELECTRICAL SYSTEM, ENGINE
On 4 occasions the vehicle completely turned off while I was driving down the avenue. It turned on all the lights on the front panel before turning off completely.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591911June 1, 2024
SERVICE BRAKES
When driving at a slow speed on dry uneven pavement, such as repaired asphalt around potholes, and the breaks are applied, the abs system kicks on and launches the car forward, sometimes in a series of occurances, before the car will stop. We brought the car to the dealership service department. They found no error codes and could not duplicate the problem, although it has happened at least four separate times when we ourselves have driven the car. The last time it happened (which is the date listed in this report), we ended up in a crosswalk before the car came to a complete stop. We have also found comments online from others with the same issue in Hyundai Palisades.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591885June 1, 2024
FORWARD COLLISION AVOIDANCE: WARNINGS
system collision disabled and later enabled
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591848May 31, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, UNKNOWN OR OTHER
I was slowing down approaching an intersection with cars already at a full stop up ahead. I was braking to slow down in preparation to stop. As I got closer, I drove over railroad tracks and felt the brake pedal begin to vibrate like the automatic emergency braking system kicked in. With my foot still on the brake, the car continued forward without any additional decrease in speed. I pushed my foot down as hard as I could and the car stopped inches from the car in front of me. I’m not sure if me pressing on the brake more even did anything or if some other collision avoidance system in the car stopped it before colliding with the car in front of me. There was beeping and the display switched to show cameras in front of the car, which happens when getting close to something while parking, etc. Luckily I was slowing and not at a high rate of speed. If I had hit the car ahead of me, there would have been damage but not major. What if I was going faster when this occurred? Or if I was braking for a person or bike? Or if it was collision avoidance that actually stopped the car here but I was the first car stopping in the intersection and couldn’t stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591766May 31, 2024
SERVICE BRAKES, SUSPENSION
One month into ownership of my 2024 Palisade Limited AWD, I was approaching a stop light going ~20 mph and started to apply the brakes as I passed over some slightly bumpy ground. The car lurched forward repeatedly as the brakes were applied, bouncing forward in spurts rather than stopping and taking twice as long to stop than it should have; I was one foot from rear-ending the car in front of me despite beginning to break with plenty of time to stop - this is so far from how an ABS system is supposed to work and I've never experienced it in another car. Hyundai corporate has told me that, upon testing other Palisades, they have discovered that this happens in ALL 2024 Palisades. This is troubling for several reasons: 1) ⁠⁠The car exhibited an inability to effectively brake in a very common situation (braking when traveling at low speeds on slightly bumpy ground). Several people have noted this experience in Reddit posts; 2) ⁠⁠I have been driving for 25 years; I’ve driven other cars with antilock brake systems and have never been in a wreck. This is unlike any experience I’ve ever had in a car and it’s very abnormal / incredibly dangerous; 3) When asked to recreate the issue at the dealership, the head mechanic rode with me and said, “The car shouldn’t do that,” when it occurred with him the car. It was clear that he found it to be very concerning behavior. ⁠⁠Hyundai kept the car in the shop for 2 days shy of a month. At the beginning of the month, they apparently did not know that the 2024 Palisade behaved this way. Over the course of the month, they learned that this is how a Palisade behaves when driven over uneven ground at moderate to low speeds because they tried it with other cars they had on hand. This vehicle is prone to rear-end cars in front of it when stopping and also to bouncing out in the middle of an intersection when approaching a stoplight /stop sign. It will kill people of unaddressed. There are no messages / warning lights on in the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591561May 30, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2023 Hyundai Palisade. The contact stated that while in stop-and-go traffic, the brake pedal was depressed and was abnormally stiff. As a result, the vehicle failed to come to a complete stop and crashed into another vehicle. The "Critical Forward Safety functions are limited" and "Radar blocked." warning messages were displayed on the instrument panel. The air bags did not deploy. A police report was filed and there were no injuries reported. A dealer was contacted and referred the contact to the manufacturer. The manufacturer was notified of the failure and informed the contact that a packet would be mailed and needed to be completed on the incident. The contact was then informed that based on the information in the packet, an investigator may reach out to the contact within six to eight weeks to inspect the vehicle. The vehicle was later taken to a dealer where an inspection was performed however the failure was not determined. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 23V415000(Service Brakes, Hydraulics). The failure mileage was approximately 3,550.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11590879May 27, 2024
VISIBILITY/WIPER
Driving in heavy rain, wipers quit. No snow, no ice, just heavy rain. This creates a potential for a fatal incident. Approximately 5 to 10 minutes after quitting and upon turning wipers off and back on, wipers reset and begin to work again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590873May 27, 2024
SEAT BELTS
The seat belt in the 2nd row where my child sits, comes unlatched while driving. Happened in the driver seat as well. This is a major safety concern given they come unlatched without pressure. We always double check now that we pull it after inserting to double check it is all the way in and it still has happened. It has not been inspected by manufacturer or dealership yet. Just bought used from a dealership in December (5 months ago). The vehicle is available upon request for inspection at anytime. The seat belt light alarms when it becomes unlatched. It’s been happening for a few months- I initially thought my child wasn’t clicking it in all the way but even after double checking it myself and when it happened in the driver seat this week- I believe it is not user error. I’ve searched online and saw other complaints of this same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590840May 26, 2024
SUSPENSION
Initially noticed a creaking noise from the rear of the vehicle when going at low speeds and over bumps. The moose got progressively worse over time. The vehicle was first serviced for this issue in September 2023. The Hyundai service center confirmed rear shock shock absorbers and mounts needed replacement. The issue was resolved, but then occured again in March 2024, once again the Hyundai service center confirmed rear shocks were leaking. The left rear shock absorber was replaced again. The same issue occured again in April 2024 and May 2024. The Hyundai service center replaced both rear shock absorbers and insulators in April and replaced passenger rear shock absorber in May. The issue is still persisting after replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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