Hyundai Palisade Complaints

2,511 consumer complaints on file.

#11485076September 18, 2022
UNKNOWN OR OTHER
On the 2020 Palisade SEL Premium the blue tooth voice recognition for calling out and siri request only works when the iPhone or Android phone is connected through the counsel USB. (CARPLAY) When not connected with the USB cord, but connected through the Bluetooth to the phone, the phone can receive and call out by touching the screen. Also, phone contacts shown on the screen through the Bluetooth can be retrieved by manually panning through the contacts and toughing the contact to be called. When a call is received through the Blue tooth, again you have to take your hand off the steering wheel and eyes off the road to find and touch the screen receiver button. The steering wheel phone buttons do work unless again the phone is connected through USB cord / Carplay. This is an Epic Fail for this model Hyundai and sets a big question for their advancement into Bluetooth technology. Also, I question their concern for driver and pedestrian safety, with the driver taking his eyes off the road and their hand searching the the monitor screen to manually answer or use their phone.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484847September 16, 2022
SUSPENSION, UNKNOWN OR OTHER
Constant rattle and vibration coming from passengaer seat belt connector, sunroof and HUD module on dash
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484653September 15, 2022
WHEELS, STEERING, UNKNOWN OR OTHER
Turned into a parking spot , my palisade immediately jumped forward accelerating on its own it began driving by itself, bouncing off of one vehichle to another and pushing the car in front of me backwards then sideways. i had no control over this car. i did not have my foot on the gas as i checked . i finally hit the park light and the car stopped. I need something done asap as i need a vehichle. My car as towed to the dealershipon sunday this is now thursday hyundai is supposed to be in touch but i have not heard anything
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11484246September 13, 2022
ENGINE, SERVICE BRAKES
The engine shut off suddenly while driving 3x times in 17 days of ownership, brand new car. It happened leaving the highway (decreasing speed around 40-55mph) and the brake doesn't work properly when it happens (makes it hard to break and then suddenly brake at once). I was happy no one was in front of me for 3x and I could stop safely without hurting anyone. No warning or indicator light showed before problem happen, and even after. The car is currently at dealer for inspection, have a video of the dash when it happens (lights flashing and emergency beeping), dealer didn't took this serious, opened a safety complain at Hyundai case #20305592 Attached photo of dashboard with the message and lights after last stop This is a SERIOUS problem that could lead to a fatality soon or later, hope is only with me that this is happening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482677September 2, 2022
VISIBILITY
The contact owns a 2020 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V627000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482332September 1, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS, VEHICLE SPEED CONTROL
The cars gives warning warning and high beeping sounds to shift and car engine to P and then shuts of randomly. Happended to me twicw at 65mph and 35mph. Also the car randomly gives worng way notifications even on the perfectly straight road over and over again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482145August 31, 2022
UNKNOWN OR OTHER
While driving on I-95 near Bangor Maine there was a loud noise. The sun roof glass exploded and glass fell inside on the driver and passenger. Glass also flew into the air on the vehicles traveling behind. There where no vehicles traveling in front of it during the glass explosion.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11482055August 30, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Vehicle sped up/kept going towards the traffic ahead while on adaptive cruise control. Vehicle also started showing “radar disabled” warnings & has continued intermittently (on a daily basis) for about the past 3 weeks. The “forward collision avoidance disabled” warnings keep popping up even while NOT on cruise control. Nothing physical is blocking the radar. The on-board computer does NOT record any errors & the dealership claims they can’t see the error (apparently the computer doesn’t record/store the errors). I have pictures & videos of the errors & reported to the manufacturer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482003August 30, 2022
UNKNOWN OR OTHER
When increasing speed once it hits 65 up to 75 the steering wheel shake/vibrates. This is not safe at this speed and uncomfortable to drive. The service manager drove it and agreed the issue was there. It has been into be fixed several times. I am told each time it is fixed, but when test driven it is still an issue. I have been told it is fixed, but I have told them it is not.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481948August 30, 2022
ENGINE, ELECTRICAL SYSTEM
The engie restarted itself after being shut off and no key was near vehicle and continued to run overnight, filing car with carbon monoxide. Hyundai service department was contacted and said no inspection was need but to monitor car and contact Hyundai customer line and advise. The reference case number is 20244323.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481598August 28, 2022
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Sunroof is not opening after inspecting I noticed the right side clip broke off it’s position leaving only the metal piece by itself
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481657August 28, 2022
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The sunroof wind guard arms broke and are preventing sunroof from shutting allowing elements from the exterior such as rain to get into the cabin. The dealer is aware of the issue, and has taped the sunroof as a remedy until parts come in as they are on backorder. The car alerts every time the ignition is turned off and beeps a couple times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481653August 28, 2022
UNKNOWN OR OTHER
The car randomly stopped in the middle of not where, like a stop sign, high way, and anywhere while driving it. Very unsafe… the car ask you to put the car on neutral or parking then the car does not want to start. After 15 min you can start the car with Neutral button. Not solution has been make by Hyundai. They have a lot of the same issue, and Hyundai does not know what to do next
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481125August 25, 2022
ENGINE, ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
The contact owns a 2020 Hyundai Palisade. The contact stated that while his wife was stopped at a traffic light, the vehicle lost motive power and stalled without warning. After restarting the vehicle, the vehicle experienced rough driving. The contact later discovered that the engine oil level was extremely low. The vehicle was towed to the dealer. The dealer performed an oil consumption test, an engine leak down, engine compression test, and carbon cleaning on the engine; however, the vehicle continued to experience the failure. The manufacturer was notified of the failure. The failure mileage was 13,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481242August 25, 2022
TRAILER HITCHES
The contact owns a 2021 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V633000 (Trailer Hitches) and the vehicle was taken to the dealer; however, the dealer declined to inspect the vehicle for the interim repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the interim recall repair. The manufacturer was not made aware of the issue and informed the contact that the dealer was not required to do so. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481216August 25, 2022
SEAT BELTS
Our vehicle has captain seats in the middle row. The seat buckles are so far recessed it's ALWAYS difficult to buckle, especially when using car seats or boosters. Our children, nearly 9 and 7 years old who had no difficulties buckling before, are unable to buckle themselves with their boosters now. Additionally, and even more concerning, is that the seat belt will "click" as if it's been buckled but come unbuckled partially through the drive. I have found I have to get two clicks and/or yank on the buckle to ensure it's all the way in. But for children it's confusing as they're unsure if they've buckled correctly. A Hyundai dealer inspected it and stated it as a known problem but that there's nothing that can currently be fixed about it. However, I worry if in an accident the seat belt may actually come undone as it's not all the way in most of the time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481123August 25, 2022
VISIBILITY/WIPER
Windshield has chipped 4 times in last year.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481020August 24, 2022
ELECTRICAL SYSTEM, POWER TRAIN
I came to complete stop at a traffic light. Once I got the green arrow I proceeded to accelerate but the car was barely moving. Mashing the gas harder it then began to move. Something seemed odd but wasn’t sure what. Continuing down the road I noticed my RPMs higher than usual for 45mph. Confirmed with paddle shifters the car was stuck in 5th gear. I came to the next light and car was not down shifting. Again green light, mashed the gas and slow to accelerate. After making it home and leaving the car sit for about 30 min I haven’t had the issue since. Had I been trying to cross the road during heavy traffic this could have been REALLY bad.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481039August 24, 2022
STRUCTURE:BODY
When exiting the vehicle the door ripped a gash in my right leg in the calf area. There was a recall, they supposedly fixed it. It happened again after the repair was made. It doesn't look to me the repair was made. It was repaired by Doug's Hyundai on 04/07/2022. I have contacted HyundaiUSA and have a case opened but all I am getting is the runaround. Case 20085813, contact is Haley 833.462.8722 ext 65118.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11480986August 24, 2022
ELECTRICAL SYSTEM
Have a 2020 Hyundai Palisade, last 4 of vin LU 149 938. The NHTSA.gov website under consumer alert important Hyundai and Kia recall says "as an interim repair, Hyundai dealers will inspect the tow hitch module and remove the fuse, as necessary." The neither Hyundai USA nor the local dealer (Bill Marsh Hyundai, Traverse City, MI) know anything about the interim repair (inspection & fuse removal) mentioned in the NHTSA consumer alert. What's going on? Is the NHTSA website incorrect? And how do I force the dealer to inspect my vehicle?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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