Hyundai Palisade Complaints

2,511 consumer complaints on file.

#11492230November 4, 2022
UNKNOWN OR OTHER
Windshield broke with no reason, no vehicle in front or around vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492131November 3, 2022
TRAILER HITCHES
The contact owns a 2022 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V633000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491894November 2, 2022
VISIBILITY/WIPER
Both Side Windows on the Back side of the driver ( between B and C Pillars) Have a Haze color, This is impacting blind spot visibility slightly
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491834November 1, 2022
UNKNOWN OR OTHER
Driving down the highway at 70 mph, no other vehicles around, we heard exploding glass shatter above us. The sunroof cover was closed, so no glass in the cabin. There was nothing around us nor anything flying in the air that could have hit the sunroof. We stopped as soon as we could safely to look at it and the sunroof glass was shattered in the middle. I had to use Gorilla tape to cover the glass so we could drive the last 2 hours home. My wife had to hold the cover closed for fear it would open and glass fly in to the cabin. Our safety was at risk as the glass could have fallen in. and cut us or flown in our eyes as we were traveling at highway speed. We have an insurance claim, we have contacted Hyundai with photos, and no response from Hyundai at this time. No warning lights or messages were on in the vehicle. We have a repair estimate including glass clean up and new glass installation. We researched and appears that sunroof explosions have happened on Hyundai models, I guess we weren’t the exception.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491475October 30, 2022
VISIBILITY/WIPER, UNKNOWN OR OTHER
The second row windows are not clear and are hazy. It is affecting visibility.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491471October 30, 2022
WHEELS
driving home from the dealer on day of purchase, Tire Pressure Monitoring System failure showed intermittently. vehicle had 7 miles at purchase and less than 50 miles before first failure warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491407October 29, 2022
VISIBILITY/WIPER
Second Row Windows are hazy in direct sunlight making it difficult to see through the windows. The Second Row Windows are double paned with tint in between the two panes of glass. The design of these windows apparently causes the hazy glass appearance in direct sunlight. I reported this issue to Hyundai Customer Care on-line. They responded to take the vehicle to the dealer which I did. The dealer compared the windows to another car on the lot and it had the same defective hazy windows. They confirmed and reported the problem to Hyundai. Hyundai has not responded to the issue. This is an apparent problem for other owners of the Palisade as it has been discussed many times on-line in Palisade Forums.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491390October 28, 2022
VISIBILITY/WIPER
2023 Hyundai Palisade Calligraphy purchased Labor Day weekend 2022. Both 2d row side windows have a haze on them. This causes not only an obscured window but also a hazard when trying to see out of them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490858October 25, 2022
ELECTRICAL SYSTEM
I purchased this vehicle on 9/17 and since day 1 the infotainment system will not turn on when starting the car. It has a digital instrument display and infotainment which control 90% of the vehicle functions. I have opened a case with Hyundai # 20328505 who took 2 weeks t call me and had no resolution other than to let the dealer handle it. I have been to the dealer 3 times now and they can't figure out what the issue is. This is a major safety issue if I can't tell how fast I'm going and or the safety functions don't work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490266October 21, 2022
VISIBILITY
The contact owns a 2020 Hyundai Palisade. The contact stated while driving in the snow, the windshield wipers became inoperable. The contact stated no warning light was illuminated. The contact stated the failure only occurred in cold weather. The contact took the vehicle to the local dealer, where it was diagnosed with needing the windshield wiper motors to be replaced. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 22V627000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available. The failure mileage was approximately 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490138October 20, 2022
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2022 Hyundai Palisade. The contact stated that while driving at an undisclosed speed, the sunroof glass exploded. There was no impact on the sunroof to have caused the sunroof glass to shatter. The sunroof screen prevented the glass shards from entering the cabin of the vehicle. The contact did not sustain any injuries. The vehicle was taken to the dealer where it was diagnosed that the sunroof glass needed to be replaced; however, the replacement part was not covered under warranty. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that the replacement part was not covered under warranty. The failure mileage was approximately 4,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489950October 19, 2022
VISIBILITY/WIPER
2nd row windows on both sides are cloudy/ hazy. I have taken it to our dealer and they confirm that the windows are hazy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489832October 18, 2022
UNKNOWN OR OTHER
The 2 second row windows are extremely hazy while all other windows are clear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489707October 18, 2022
UNKNOWN OR OTHER
2 row windows tint is faulty. It is a white hazy fog between the glass. When sun shines on it sometime you can not see out of. Hazy fog. 3rd row is fine and 1st row also. Many of these palisades have complained to Hyundai. I have filed complaint with no answers yet. Dealership also is calling Hyundai customer service also
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489473October 16, 2022
ELECTRICAL SYSTEM, ENGINE
The alternator suddenly failed. This caused the batter to rapidly deplete and lose all electrical function of the vehicle. Loss of power steering, breaks, lights, instrument cluster and gauges. basically the vehicle rolled to a stop. Further investigation has shown that this issue is not uncommon on the Palisade. A quick google search revealed dozens of people with the same issue. Since it’s on several year models of the Palisade it points to the alternator. It goes out and the battery cannot support the electronics.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489421October 15, 2022
UNKNOWN OR OTHER
Our vehicle was purchased and taken home on 04/29/2022. On 05/06/23 we took the care in for an alignment issue, as the car drives right off the road, to the right. Dealership said it was off, at 200 miles only. They realigned and gave it back. It happens again, right after leaving the dealership. Car was taken back again on 05/06/22 for realignment yet again. Dealership rotated tires and realigned. This did not work again. So the third time, 06/23/22 we received another rotate and realignment. Again, this did not help, and a new front strut was ordered. The would drive right off the road, to the right, every time. Creating a major safety issue for our two toddlers, and family. The front strut was installed on 10/12/22. The dealership has been frustrated due to not being able to fix the alignment. Mind you, brand new car, 2022 Palisade. Front strut put on, but the vehicle is veering right again. Even the driver who picked the car up said he noticed the problem. Cooperate said we must get a second opinion from a Hyundai dealership before they can intervene. We have taken this brand new car to the same dealer at 200 miles, 1,000 miles, 5,000 miles and most recently for the strut. We’re going to get into an accident and Hyundai beats around the bush.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488934October 12, 2022
VISIBILITY/WIPER
TINY PEBBLE HIT MY WINDSCEEN WHILE I WAS DRIVING AND IMMEDIATELY A LARGE CRACK SPREAD ALL OVER THE WINDCSREEN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489010October 12, 2022
VISIBILITY/WIPER
The second row windows in my Palisade are cloudy and hazy to the point that visibility is severely impacted in certain lighting conditions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488839October 11, 2022
VISIBILITY/WIPER
The second row windows behind the driver and passenger seat are hazy. They are not dirty. They haze at times makes the windows very cloudy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488821October 11, 2022
VISIBILITY/WIPER
Just purchased this car, attempted to clean the 2nd rear windows cause they look very cloudy when the sun hits them making it very difficult to see out of them. Apparently many others have this issues so I brought to the dealership but was told "windows are not covered under warranty". This is a huge safety concern, I cannot clearly view out the back windows under certain conditions and the dealership refuses to replace the windows. I attached a photo but my camera doesn't capture it as good as others have shared so I've shared something close to what I'm seeing as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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