Hyundai Ioniq 5 Complaints (2022)

402 consumer complaints on file.

#11669882June 28, 2025
ELECTRICAL SYSTEM
ICCU failed while driving. Risk was that I suddenly had to pull over safely, as my car would no longer accelerate. This is a known issue, yet they haven’t fully addressed it over years. I had it taken in for recall fixes, and the part still failed 2 weeks later. There was no warning before it happened. But failure signs appeared after.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667853June 18, 2025
VISIBILITY/WIPER
Over the two years I have owned this vehicle I have had to replace the windshield three times. I am on my fourth windshield and have three chips/crack already. I have never experience crack/chips like this or at this frequency. I am at a point where I am concerned the getting my windshield replace will cause my insurance to increase because the frequency and expense. Because of have a heads up display the windshield cost up to $1,500 to replace and calibrate. I drive my vehicle on paved roads and the highway only. There are many reports online for similar issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663587May 29, 2025
ELECTRICAL SYSTEM
The ICCU on my 2022 IONIQ 5 SE AWD failed during (or immediately after) using a public Level 2 ChargePoint charger.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661399May 16, 2025
ELECTRICAL SYSTEM
My vehicle was affected by Recall 272 and in December 2024 only the software for the ICCU was updated. Now the ICCU is bad and Hyundai wants to give the run around and say that my vehicle wasn't affected by the recall. It clearly was and they need to make it right. My car is currently sitting at the dealership that I bought it from and I feel like they are not trying to do anything to help. I have called each day to get an update and all I get it, "we are still waiting". I am beyond frustrated at this point.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660128May 10, 2025
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
On January 31, 2025, my 2022 Hyundai Ioniq 5 experienced a failure with its ICCU resulting in the vehicle to lose all power and become unable to be turned on exposing myself and others to conditions where the vehicle could become a serious safety hazard due to its complete lack of power. This occurred despite the application of the NHTSA Hyundai Recall 272 only two weeks prior to this incident which was supposed to prevent this serious safety defect from occurring. The vehicle's 12 V battery was subsequently replaced allowing the vehicle to display a "Check electric vehicle system" warning. The dealership has since confirmed this as the ICCU defect. No warnings or other messages preceded this incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659023May 5, 2025
ELECTRICAL SYSTEM:12V/24V/48V BATTERY, ENGINE
The contact owns a 2022 Hyundai Ioniq 5. The contact stated that the electrical charger was overheating, and the 12-volt battery was draining without warning. The contact stated that while charging the vehicle, the contact heard an explosion. The contact stated while driving 20 MPH, the message "Stop Driving Immediately - Return to Dealer"; the check engine warning light illuminated, and the vehicle experienced a loss of automotive power. The contact stated that on one occasion after turning off the vehicle, the battery remained active for 3 days, causing the battery to become drained. The vehicle was taken to a local dealer where the vehicle was diagnosed and the contact was informed that the water pump, the EV battery, the charge point, the inside batteries, the sensors, the navigation system, were faulty and needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The approximate failure mileage was 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658409May 2, 2025
ELECTRICAL SYSTEM
My 2022 Hyundai Ioniq 5 has experienced numerous 12V battery failures since early 2024. I ended up having to replace the 12v battery five separate times. The car fails to start with no warning. It has stranded me while transporting a pregnant spouse and a sick infant. Each failure required a tow and service visit. Hyundai claims “battery case corrosion” is to blame, but this is clearly a systemic electrical defect affecting many owners. This is a critical safety issue for families relying on the vehicle in emergencies. This is a safety and accountability issue affecting many families.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657957April 30, 2025
ELECTRICAL SYSTEM
15 miles south of Crescent City California, "Check EV system" warning displayed, and power immediately tapered to a crawl in 30 seconds or so. No earlier warnings appeared. Car was towed to Northwoods Hyundai in Eureka where the problem was identified as ICCU failure. No parts appear to be available, and car has been sitting in the elements now for over 6 weeks, 300 miles from home. No repair date has been indicated, and the new ICCU is still back ordered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657668April 29, 2025
ELECTRICAL SYSTEM
Driving on the highway/freeway, received an error message on dashboard "stop vehicle and check power supply". The car slowed down, max speed around 45 but thankfully my hazard lights still worked and I exited the next exit. I've heard I was lucky as some people with the same problem - the car goes into "limp" mode and slows down to 5mph or stops completely. Very unsafe on a highway for everyone. Dealer has checked the vehicle and states it's an ICCU problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657228April 28, 2025
FUEL/PROPULSION SYSTEM, ENGINE, UNKNOWN OR OTHER
Hyundai Ioniq EV's have a continuing issue with a component called that "ICCU". The ICCU and high voltage fuse failed even after two recalls meant to monitor that problem and update the software. Luckily, mine failed in my driveway at home which did not put me in immediate risk. However, many people have this part fail while driving on roads and highways with zero warning. There have been two ICCU-related recalls that my car has had. When I started my vehicle I heard a "pop" and then the dashboard said "Check vehicle electrical system" and then shows the "limp mode" icon allowing to drive the vehicle at a slow speed to safety.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656913April 26, 2025
ELECTRICAL SYSTEM
Recall 272 was addressed on Dec 31, 2024. ICCU and fuse replaced; software updated. On 4/26/2025, 'Low voltage on the 12 volt battery, stop safely’ warned came on when I tried to start the car. The car was used several times earlier in the day and is used daily (i.e., does not sit idle). No other warnings were noticed prior to this failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656232April 23, 2025
ELECTRICAL SYSTEM
The contact owns a 2022 Hyundai Ioniq 5. The contact stated while driving approximately 25 MPH, the vehicle lost power with the message 12-Volt battery low. The vehicle was towed to the dealer and was repaired under NHTSA Campaign Number: 24V868000 (Electrical System) and 24V204000 (Electrical System). The contact stated that approximately three weeks later while the vehicle was parked, the message 12-Volt battery low was displayed on the instrument panel. The dealer was contacted, and an appointment was scheduled three weeks in advance. After driving the vehicle to the residence and the vehicle was parked, the vehicle failed to start. The battery was recharged for 15 minutes, and the vehicle was able to start. The vehicle was towed to the dealer; however, the vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The failure mileage was 4,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656206April 22, 2025
ELECTRICAL SYSTEM
ICCU failure resulting in inability to charge or drive. Thankfully, occurred while pulling into driveway as there were no previous warnings and app still indicated that “all systems normal”.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656128April 22, 2025
UNKNOWN OR OTHER
Leaving an appt and the car gave a battery ! Warning. While is was looking for a place to pull over the Stop Check Vehicle Electric System. I pulled into a parking lot when the Turtle came up and I was barely able to back into a space. The car was dead within 10 mins of leaving until I parked. I commute daily on an interstate and that would not have given me much time to pull of the interstate to a safe location. Longer warning is needed. Dealer has the car and confirmed it is the ICCU unit and no eta on the part. Yet they are selling 2025 Ionic 5.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655038April 16, 2025
ELECTRICAL SYSTEM
ICCU failure. Fortunately only 1-1/2 miles from home. Car towed to dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654631April 14, 2025
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
ICCU and High Voltage Fuse blew suddenly and without warning on a 50 mph poorly lit road before sunrise. Vehicle immediately entered limp mode in traffic. Car could not make it safely back home before losing all power in the middle of the road (no warning was given that limp mode was about to fail it just stopped with all screens still on).The dead 12v battery (which the ICCU failed to recharge) made the car completely immobile once it turned off even for towing purposes. Put my safety as a driver and those on the road with me at risk with the vehicle drastically slowing down in the middle of travel with no way for others to pass me. Problem confirmed as the ICCU failure by dealer after finally restoring enough power to get the vehicle in neutral to be towed. The pending recall on this Vin is only pending because it is still sitting waiting for the replacement part a month later. no ETA on a resolution as Hyundai has stopped responding to requests for any information on timelines other than "eventually it will be replaced". All previous recalls for this problem were completed but were only software updates to "potential lower chances of occurrence". Issue is a very known Hardware issue and is very well documented online and local dealers are extremely familiar with it, but Hyundais solution is only to check if the part has already failed and a software update that does not fully prevent the failure in the future. Issue still occurred. no prior warning or behaviors were given
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652455April 3, 2025
ELECTRICAL SYSTEM
My car is an EV. I was charging the vehicle and it quit. I had just enough charge to limp to the dealership where it was diagnosed with ICCU failure. According to you records my car is not under a recall but the part failed. Glad I wasn't on the road. So my car has sat at the dealership since February 24th. Hyundai doesn't seem concerned about getting the parts to the dealership. This is why they can't give me an ETA: "Please note that part orders can take several days or even weeks to arrive depending on the availability and supply chain logistics, as outlined in Hyundai's policies." So they are still turning out Ioniqs but can't be bothered to make sure cars with an ICCU failure are safe and can drive. I can't sell my car and I am stuck. I also believe the 1% you say are effected by this problem is much higher.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652412April 2, 2025
ELECTRICAL SYSTEM
My 2022 Ioniq 5 had an ICCU failure in March 2025. It has been with the dealership for 10 days. It does not charge on 220 v AC L2 charger. It does charge on public DC fast chargers but at approximately 120 KWH not 350 KWH. There are no error codes on the dash, however the ChargePoint charger trips with a GFCI fault. GFCI fault in a high voltage system could pose a serious safety issue. ChargePoint (the L2 charger manufacturer) support checked, and said they see a GFCI fault when my car is plugged in. To make sure it is not a charger error, I had another car, a Kia EV6 plugged in to the same ChargePoint charger, and it charged normally.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652002April 1, 2025
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Instrument panel on car will not turn on when car is started. Thus, all advanced cruise control and safety systems do not function. Car has not been to the dealership for repair yet. There were no warnings or any other indication that there was an impending problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651824March 31, 2025
ELECTRICAL SYSTEM
Plugged the car into an L2 AC charger like I have for nearly 2 years, the car tripped a breaker in my electrical panel and after restoring power to the charger, the car would no longer initiate a charge on L2 power. Confirmed this by attempting to charge at a public L2 charger, same result. Took the car to Hyundai and they confirmed the ICCU needs to be replaced and it's a wait of up to 8 weeks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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