Hyundai Ioniq 5 Complaints (2025)

290 consumer complaints on file.

#11732472April 20, 2026
ELECTRICAL SYSTEM
Vehicle unexpectedly ceased to work. A loud pop sound then a message to check electrical system. Vehicle reverted to “limp mode” leaving me at a max of 15 mph. Terribly unsafe and extremely, concerningly widespread ICCU failure across Hyundai EV models For 5+ years is unacceptable
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731737April 16, 2026
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
I was driving my vehicle on a freeway with 3 passengers when i heard a muffled pop or thud from behind me. A rear passenger confirmed that it came from beneath the rear seat towards the left side of the car. The vehicle speed immediately dropped to less than 40 mph and a warning message appeared on the dash "Check electric vehicle system". I later noticed a red battery icon appear on the left of the dash. I pulled over after leaving the freeway and attempted to resolve the issue by turning off the car, then restarting it. The notice and red battery icon still appeared. I feel that this sudden reduction in speed is a safety issue because I could have been driving at a higher speed (65-70 vs 45-50). Following cars may not have been able to stop in time, or I cuold have been forced to attempt to get off the road by entering lanes with vehicles travelling at a much faster speed. I was about 5 miles away from home on the start of a 400 mile trip so decided to turn around. Back at home I discovered that a new DTC code had been thrown during or after this event - P1A9096. I transferred to another person's cart to complete the trip, and on return arranged for the car to be transported to a manufacturer recommended dealership to check the issue. The Dealership service department conducted diagnostic tests and determined that the issue was caused by an ICCU failure. The have placed an order for a replacement ICCU unit and fuse. Prior to this event there had been no dash light warnings or trouble codes thrown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731464April 15, 2026
ELECTRICAL SYSTEM, POWER TRAIN, FUEL/PROPULSION SYSTEM
Car charged as scheduled overnight 3/28/26 but was dead the morning of 3/29/26 and when it was jumped gave error "Battery overheated, please stop and exit vehicle" and "check electrical system" - vehicle has been in shop for 16 days, no diagnosis except that it "probably" needs a HV battery.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730615April 12, 2026
ELECTRICAL SYSTEM
I heard a loud pop and my car died and was undriveable in about 5 minutes. Told it was my iccu failure and fuse popping. Apparently this is a common issue. I was almost killed as I was kn thr interstate and needed to be towed. Nothing worked
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729904April 8, 2026
ELECTRICAL SYSTEM
2025 Hyundai Ioniq 5 XRT, VIN [XXX] . Four 12V battery failures requiring jump-starts in under 800 miles of ownership. No fault codes stored at any failure event. Visit 1 (01/12/26, ~100 mi, RO HYCS79193): Factory OEM battery confirmed failed by GDS. Replaced under warranty. Visit 2 (01/30/26, ~300 mi): Second OEM battery confirmed failed by GDS. Replaced. Visit 3 (03/31/26, ~800 mi): Aftermarket AGM tested healthy but required jump-starts. GDS recorded 12V SOC dropping from 99% to 21% then recovering to 79% — consistent with intermittent LDC output interruption, not parasitic drain. Hyundai Techline contacted. No repair performed. Visit 4 (04/08/26, ~800 mi): AGM measured 5.5V, required jump-start. Maryland Lemon Law notice submitted to Hyundai Motor America. The Ioniq 5 has no alternator — the 12V system depends entirely on the ICCU’s DC-DC converter. Hyundai has acknowledged this ICCU defect under NHTSA Recalls 24V-204 and 24V-868, covering 2022–2024 Ioniq 5 models. The 2025 model uses the same E-GMP platform and ICCU architecture but is excluded from both recalls. My symptoms — repeated battery failure with no DTCs, confirmed SOC anomaly on GDS, failure across two battery chemistries — match the subclinical LDC failure mode documented in those recalls. A Hyundai North America case is open and engineering has been engaged. No repair has resolved the defect. I request NHTSA investigate whether the 2025 Ioniq 5 is affected by this defect and consider expanding Recall 24V-868 to the 2025 model year. Please add this complaint to Investigation PE23-011. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729292April 5, 2026
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
The Integrated Charging Control Unit (ICCU) failed after just 7400 miles on 2-6-2026. The vehicle would not drive faster than 25 miles per hour and had to be towed to the dealership for repair, where it took approximately one month to be returned to me. There was a "Check electric vehicle system" message on the dashboard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729163April 4, 2026
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The 12V battery in my 2025 Hyundai Ioniq 5 failed under normal use, causing repeated loss of vehicle function. Voltage measured ~12.3V at rest, dropping to ~12.0V when opening the door, and collapsing to ~11V then ~9V under light load (headlights), resulting in system shutdown. After a failed start attempt, the vehicle experienced a brownout followed by a complete loss of 12V power for approximately 5 minutes while the battery was replaced. After installing a known-good replacement battery, the vehicle powered up and the instrument cluster displayed “The vehicle is On, Ready” without pressing the start button or providing any operator input. Due to safety concerns, I did not attempt to move the vehicle. Concern: After a complete loss of control power, the vehicle appears capable of entering or reporting a Ready state without explicit operator action. A vehicle should not present or enter a drive-ready state following a power interruption without a new, deliberate user command. This behavior is unpredictable and could present a safety risk if the system were to enable propulsion or mislead the operator about the vehicle’s state. At minimum, it indicates improper state recovery after a power failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729122April 3, 2026
ELECTRICAL SYSTEM, POWER TRAIN
On April 1, 2026, my 2025 Hyundai IONIQ 5 experienced a cascading electrical failure. The vehicle first displayed a warning about a problem with the on-board charger, followed shortly by an alarm and the 'Stop Vehicle and Check Power Supply' warning with a red 12V battery indicator, rendering the vehicle unsafe to drive. Had I been on the freeway this would have been extremely dangerous. My Bluelink diagnostics history confirms three fault codes from that date: P1A9096 (ICCU fault, Electric Vehicle / Air Flap system, still Open as of 4/3/2026), and P056216 (Voltage Regulation fault, Hybrid Control system, reported twice), consistent with a cascading ICCU failure causing 12V system collapse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727624March 28, 2026
ELECTRICAL SYSTEM
The vehicle flashed a warning not to drive the car because of an electrical system problem after a loud popping noise. I had the car towed to a dealership who told me the Integrated Charging Controller Unit had failed. The car is only 9 months old with under 5000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727403March 27, 2026
ELECTRICAL SYSTEM
ICCU completely went out. Had to have the ICCU replaced with an upgraded one, fuse replaced and software was updated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726995March 25, 2026
ELECTRICAL SYSTEM
Integrated Charging Control Unit (ICCU) failure leading to a loud popping sound from the rear, total loss of drive power.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726451March 23, 2026
ELECTRICAL SYSTEM
Driving and lost power in vehicle it wasn't able to accelerate and resulted in getting stranded. Power would then be restored and then lost randomly. Dealer said it was the ICCU that was faulty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726388March 23, 2026
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, ENGINE
For the HYUNDAI Ioniq 5 XRT, the ICCU, fuse and perhaps hybrid battery malfunctioned. We were in a disabled car on a 4 lane highway with traffic: On February 10, 2026, as we drove out of our home we heard a loud pop. As we got out onto a large 4 lane road near our house, the notice “Check Electrical System” came on and the car’s power was drastically reduced. We made a U turn and drove (20 mph) back to our driveway. We were fortunate that this was mid-day and the road was relatively clear. Normally this is an extremely busy road with traffic moving at 40-50 mph and we would have had great difficulty even pulling out to the side -- as there is only marginal side space on this road. Hyundai has confirmed to us that the ICCU and a related fuse failed. They also think the hybrid battery is also involved and they are testing to confirm that. We had no warning at all -- except for the electrical warning that came on as the car's power was reduced. The car had charged normally and had had no warning signals/signs at all.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726244March 23, 2026
ELECTRICAL SYSTEM
March 19, 2026, the car left my 18 y.o. daughter stranded at 10:00pm in a store parking lot. The car was fine when she went into the store. When she went back to the car, it was completely dead. No power at all. I had to pick her up to bring her home and left the car overnight. Called AAA the next morning. I have already previously reported about this car a few months back when it was in the shop for 3 months. Then, the ICCU and wiring harness were replaced a couple times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726053March 21, 2026
ELECTRICAL SYSTEM, POWER TRAIN, FUEL/PROPULSION SYSTEM
Car showed electrical problem on the dash. Car would not start.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726052March 21, 2026
ELECTRICAL SYSTEM
Got "Check Vehicle Electrical system" message. Car stopped running and got turned off. Couldn't jump start too.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725885March 20, 2026
ELECTRICAL SYSTEM
I am submitting this complaint regarding a serious safety issue with my vehicle, a Hyundai Ioniq 5, which I purchased new and which currently has only 4,795 miles. The vehicle remains fully covered under the manufacturer’s warranty. Yesterday, March 19th 2026, while driving on a heavily congested street, the vehicle suddenly displayed a warning message stating: “Stop Vehicle and Check Power Supply.” Immediately after, the car began to significantly lose power and slow down in active traffic. This created a dangerous situation, as I was forced to pull over abruptly in a crowded roadway, putting my safety and the safety of others at risk. Due to the severity of the issue, I contacted Hyundai roadside assistance, and the vehicle was towed to Safford Hyundai for inspection and repair. I was informed by the dealership that repairs could take up to four months, and I was not provided with a loaner vehicle or alternative transportation. As a result: I am currently without a vehicle for daily transportation, including commuting to work I have experienced significant stress and anxiety due to the sudden and dangerous nature of the incident I am left without a reasonable remedy despite the vehicle being new and under full warranty This situation raises serious concerns regarding vehicle safety, reliability, and Hyundai’s failure to provide adequate support or transportation during an extended repair period. Given that this is a new vehicle with a critical failure that compromises safety, I am requesting: Immediate assistance with a loaner or rental vehicle at no cost A clear timeline and communication regarding repairs Consideration of further remedies if the vehicle cannot be repaired within a reasonable timeframe, in accordance with applicable consumer protection laws I believe this issue represents a significant defect that substantially impairs the use, value, and safety of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725781March 20, 2026
ELECTRICAL SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
ICCU unit of the car short circuited right in middle of driving and caused the car to go in "limp mode". Sudden pop noise and slowdown created situation where car could be rear-ended. The part has already caused recall for prior model years, but model year for my car is not included in the recall. Based on internet search it is a continued and widely prevalent issue, manufacture has not done enough to fix this and a recall needs to add new model years. Additionally, the parts are backordered and there is no immediate fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725727March 20, 2026
ELECTRICAL SYSTEM
ICCU FAILURE STOPPED ON ROAD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725718March 19, 2026
ELECTRICAL SYSTEM
The Integrated Charging Control Unit (ICCU), part number 36400-1XAD5, failed on my 2025 Hyundai Ioniq 5 SEL RWD at 2138 miles. The ICCU is responsible for charging the 12V auxiliary battery from the high voltage traction battery. DTC P1A9096 was recorded on 03/02/2026. When the ICCU fails, the 12V battery drains because it has no charging source. The vehicle becomes undrivable as all vehicle systems depend on the 12V battery. The vehicle had to be towed on a flatbed truck to Hyundai dealer for diagnosis and repair. The failure was confirmed by the dealer using their diagnostic tools. This is the same ICCU failure mode covered by Hyundai Recalls 257 and 272 for 2022-2024 Ioniq 5 vehicles, however the 2025 Ioniq 5 is not currently included in those recalls despite using the same ICCU architecture. The failure at only 2138 miles on a 2025 model indicates the underlying defect was not resolved with the model year refresh. If this failure had occurred while driving at highway speed rather than while the vehicle was stationary, the progressive loss of motive power could have created a serious safety hazard. NHTSA should consider expanding the existing ICCU recall to include 2025 Ioniq 5 vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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