Hyundai Elantra Complaints

8,883 consumer complaints on file.

#10638249September 22, 2014
POWER TRAIN
WHILE STOPPED IN TRAFFIC (RESTAURANT DRIVE THRU LANE), VEHICLE LURCHED FORWARD; ATTEMPTED TO PUT TRANSMISSION SHIFTER INTO PARK (AUTOMATIC TRANSMISSION) TO CHECK THE PROBLEM; VEHICLE WOULD NOT GO INTO PARK OR REVERSE; WOULD ONLY GO INTO DRIVE OR NEUTRAL. HYUNDAI DEALER INSPECTED AND IDENTIFIED PROBLEM AS A DEFECTIVE SHIFT ASSEMBLY. I HAVE BEEN IN CONTACT WITH HYUNDAI CUSTOMER CARE EXPRESSING CONCERNS REGARDING POTENTIAL SAFETY ISSUES (NOT BEING ABLE TO REVERSE VEHICLE; VEHICLE NOT BEING ABLE TO BE RESTARTED IF ENGINE DIED). VEHICLE IS ONLY 2 YEARS OLD AND JUST OUT OF THE 60,000 WARRANTY PERIOD. HYUNDAI (AT THIS POINT) IS REFUSING TO REPAIR UNDER CUSTOMER GOOD WILL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638260September 22, 2014
WHEELS, TIRES
TIRES THAT CAME FACTORY ON THE VEHICLE DID NOT LAST AS LONG AS THE TIRE WAS RATED FROM THE MANUFACTURES WEBSITE. THEY ARE NEARLY BALD, DUE TO HIGHWAY DRIVING, AND THE MANUFACTURE AND CAR COMPANY WILL NOT HONOR THE TREAD LIFE WARRANTY. THEY SAID THAT THERE IS NOT AN OWNER WARRANTY BECAUSE I DID NOT PURCHASE THE TIRES. THIS IS CONFUSING TO ME, ONLY BECAUSE I BOUGHT A $24,000 CAR! CONTINENTAL WAS CONTACTED BY ME TO DISCUSS THIS, AND I'VE TAKEN MY VEHICLE TO THE DEALER. NEITHER IS WILLING TO ACCEPT THE FACT THAT THE TIRES DID NOT LAST LIKE THEY HAD ADVERTISED. NEXT VEHICLE I PURCHASE I PLAN ON REMOVING ANYTHING WITH THE NAME CONTINENTAL ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637177September 18, 2014
STEERING
DRIVING CAR APPROXIMATELY 2 MINUTES AFTER TURNING IT ON WHEN THE RED EPS LIGHT TURNED ON AND THE POWER STEERING WENT OUT. COULD BARELY MOVE THE STEERING WHEEL, AS THE WHEEL APPEARED TO LOCK. THIS ALSO HAPPENED ABOUT 1 YEAR AGO, EXACT CIRCUMSTANCES. WHEN I TURNED IT OFF AND THEN ON AGAIN, IT WENT AWAY. THANKFULLY, I WAS IN A PARKING LOT WHEN THIS OCCURRED EACH TIME. KEEP VEHICLE IN GOOD SERVICE CONDITION - REGULAR FLUSHES, FLUIDS MAINTAINED AT APPROPRIATE LEVELS, OIL CHANGES, BRAKES AND TIRES REPLACED AS NEEDED. DID HAVE THE BRAKE LIGHT SENSOR REPLACED - ONCE DUE TO RECALL, AND AGAIN WHEN THE ONE PROVIDED BY THE RECALL FAILED, CAUSING THE BRAKE LIGHTS TO STAY ON, WHICH IN TURN DRAINED MY BATTERY - HAD TO REPLACE THE BATTERY AS A RESULT AS WELL AT MY OWN EXPENSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633607September 16, 2014
AIR BAGS, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
WHILE TURNING INTO A PARKING SPOT. MY CAR SUDDENLY JUMPED AND ACCELERATED AND SLAMMED INTO A CONCRETE BARRIER. THE AIR BAG ALSO DID NOT DEPLOY. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10633623September 16, 2014
ELECTRICAL SYSTEM
THE VEHICLE FAILED TO START ON THE FIRST ATTEMPT. ALL OF THE INTERIOR ELECTRICAL COMPONENTS APPEARED TO BE WORKING. THE ENGINE FAILED TO TURN OVER. AFTER SEVERAL ATTEMPTS, THE CAR STARTED. THE VEHICLE STARTED DOZENS OF TIMES OVER THE NEXT FEW DAYS WITHOUT ISSUE. HOWEVER, THE FAILURE TO START HAS RECURRED TWICE MORE IN THE PAST FOUR DAYS. THIS DOES NOT APPEAR TO BE A BATTERY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633653September 16, 2014
ELECTRICAL SYSTEM
WITHIN THE FIRST YEAR OF OWNING MY 2012 ELANTRA, I STARTED HAVING AN ISSUE WITH THE CAR NOT STARTING. DASH WOULD LIGHT UP NORMALLY, AND RADIO, ETC WORKED FINE, HOWEVER THE ENGINE WOULD NOT TRY TO TURN OVER AT ALL OR MAKE ANY NOISE WHATSOEVER. THE PROBLEM IS THAT THE CAR IS NOT SENSING THAT THE CAR IS IN PARK. THE DASH WILL NORMALLY DISPLAY P (FOR PARK), HOWEVER IN THESE INSTANCES THE DASH IS BLANK WHERE THE TRANSMISSION POSITION SHOULD BE DISPLAYED. THE SHIFTER IS ALSO STUCK IN PARK SO I CAN NOT MOVE TO ANY OTHER GEAR. IN ORDER TO RESOLVE THIS ISSUE, I HAVE TO USE THE SHIFT OVERIDE AND MOVE THE CAR OUT OF PARK AND THEN BACK INTO PARK. THE DASH WILL THEN DISPLAY THE P, AND I CAN START THE CAR NORMALLY. I HAVE TAKEN TO THE DEALER ON TWO OCCASIONS, AND THEIR COMPUTER DIAGNOSTICS DON'T DETECT ANY PROBLEMS. THEY SAID IF THEY CAN'T REPEAT THE PROBLEM THEN THEY WON'T CHANGE OUT ANY COMPONENTS. THIS IS FRUSTRATING BECAUSE THERE IS NO WAY I CAN GET IT TO THE DEALER WHEN THE PROBLEM IS OCCURRING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633251September 15, 2014
ENGINE, ELECTRICAL SYSTEM
YESTERDAY AFTERNOON I GOT INTO MY CAR TO GO TO THE STORE, AND IT WOULDN'T START. I CONTINUED TO TURN THE KEY TO ON POSITION, THEN BACK OFF AND WOULDN'T START. THEN TRIED AGAIN IN THEN IT FINALLY STARTED BARELY. AGAIN I GOT INTO MY CAR TO GO TO WORK, AND IT WOULDN'T START AGAIN. I SWITCHED THE KEY BACK OFF POSITION AND ON AGAIN AND STILL NO START. TRIED IT AGAIN 2 MORE TIMES TO START AND FINALLY IT STARTED UP. I HAD THIS ISSUE ABOUT A YEAR AGO ABOUT A MONTH AFTER I PURCHASED MY VEHICLE AND GOT IT TOWED TO DEALERSHIP AND THEY FOUND NOTHING BECAUSE IT STARTED RIGHT UP FOR THEM. PLEASE LET ME KNOW WHAT TO DO TO GET THIS ISSUE FROM OCCURRING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632965September 13, 2014
VISIBILITY/WIPER
DRIVER'S VISOR INSERTION POINT BROKE CAUSING VISOR TO DROP INTO DRIVER'S FIELD OF VISION. HAD TO HOLD VISOR IN HAND WHILE DRIVING UNTIL SAFE TO PULL OVER. HAD TO REMOVE VISOR FROM CAR TO AVOID RECURRENCE. WEB SEARCH SHOWS THIS (OR SIMILAR INSTANCES) TO BE A COMMON PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632876September 12, 2014
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
I LEFT HOME FOR A 1,000 MILE ROAD TRIP STARTING ON THE DATE SPECIFIED ABOVE. MILEAGE INDICATED ABOVE IS A CLOSE APPROXIMATION TO WHEN THE INCIDENT FIRST OCCURRED. ON THE FIRST DAY, I STOPPED FOR GASOLINE AT A STATION. WHEN I TRIED TO START THE CAR BACK UP, I HAD POWER TO EVERYTHING BUT MY CAR MADE NO ATTEMPT TO START. AFTER TRYING SEVERAL TIMES OVER THE COURSE OF ABOUT 5-10 MINUTES, IT FINALLY STARTED AND RAN FINE. THIS HAPPENED FIVE TIMES OVER THE COURSE OF THE TRIP LASTED 8 DAYS. I HAVE MADE AN APPOINTMENT AT THE DEALERSHIP TO LOOK IT OVER, AGAIN. I SAY "AGAIN" BECAUSE I TOOK THE CAR IN TO THE DEALERSHIP LESS THAN 500 MILES PRIOR FOR WHAT I BELIEVE TO BE A RELATED ISSUE. THE AUTOMATIC TRANSMISSION SHIFT LEVER WOULD NOT LEAVE THE "DRIVE" POSITION WHEN I STOPPED AT ONE POINT AND NEEDED TO GET OUT OF THE CAR. I COULD NOT BECAUSE I COULD NOT PUT IT IN "PARK", GEAR SHIFT LEVER WAS STUCK IN "DRIVE". BACK TO THE "WON'T START" ISSUE - WIGGLING THE AUTOMATIC TRANSMISSION SHIFT LEVER SEEMS TO HAVE HELPED ME START THE CAR WHEN IT PREVIOUSLY WOULD NOT. DEALER SAID THEY COULD NOT FIND THE CAUSE OF THE STUCK AUTOMATIC TRANSMISSION SHIFT LEVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632425September 11, 2014
SUSPENSION:REAR
TL* THE CONTACT OWNS A 2013 HYUNDAI ELANTRA. WHILE DRIVING AT AN UNKNOWN SPEED OVER A BUMP IN THE ROAD, THE REAR OF THE VEHICLE BECAME VERY UNSTABLE AND CAUSED THE DRIVER TO NEARLY LOSE CONTROL OF THE VEHICLE. THE DEALER REPLACED ALL FOUR TIRES AND THE REAR SUSPENSION, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 15.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632429September 11, 2014
POWER TRAIN
ON SEVERAL OCCASIONS, I HAD NOTICED THAT IT WAS HARD TO SHIFT TO PARK FROM THE REVERSE AND DRIVE GEAR POSITIONS. IT SEEMED AS IF THE GEAR WOULD JAM ON SOMETHING AND AFTER A WHILE OF TRYING TO GET IT TO MOVE FORWARD IT WOULD ADVANCE TO THE PARK POSITION. NOW, JUST YESTERDAY I WAS GETTING INTO MY CAR FROM WORK AND WHEN I ATTEMPTED TO START IT JUST SAID QUITE. EVERYTHING ELSE WORKED, BUT THE ENGINE WOULD NOT TURN. I ATTEMPTED TO SHIFT OUT OF PARK AND IT WOULD NOT LET ME. I PRESSED ON THE BRAKE PEDAL SO THAT IT WOULD RELEASE BUT IT DID NOT WORK. I MUST HAVE TRIED 10 TIMES TO START IT AND AS I WAS ABOUT TO CALL THE TOW TRUCK , I TRIED IT ONE MORE TIME AND THEN IT STARTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632590September 11, 2014
WHEELS
ON SEPTEMBER 9, 2014, MY DAUGHTER WAS DRIVING OUR 2013 HYUNDAI ELANTRA (PURCHASED JANUARY 2014) TO SCHOOL ON A SURFACE STREET. SHE STOPPED AT A STOP LIGHT AND UPON ACCELERATING HEARD A LOUD NOISE AND PULLED OVER IMMEDIATELY INTO A PARKING SPACE. SHE NOTICED THAT SHE HAD A FLAT TIRE. SHE CALLED ME IMMEDIATELY AND I SHOWED UP TO CHANGE THE TIRE. I NOTICED A LARGE HOLE IN THE OEM HANKOOK OPTIMO TIRE AND I TOOK IT TO THE DEALER (HYUNDAI INLAND EMPIRE) FOR REPAIR. THE HOLE WAS TOO BIG TO REPAIR AND I WAS TOLD THAT I NEEDED TO REPLACE THE TIRE. TWO HOURS LATER THE SERVICE ADVISOR CALLED ME AND STATED THAT I NEEDED TO REPLACE THE RIM BECAUSE IT WAS CRACKED. THE COST OF REPLACEMENT WAS $399 FOR THE RIM AND $153.67 FOR THE TIRE. I COULD NOT BELIEVE THAT THE RIM WAS CRACKED. THERE WAS NO SIGNIFICANT MECHANISM TO CRACK THE RIM. THIS WAS A SIMPLE FLAT TIRE ON A HIGH TRAFFIC, 30 - 40 MPH STREET, AT 7:30 IN THE MORNING. BOTH OF MY DAUGHTERS WERE IN THE CAR AND BOTH CONFIRM THAT THEY HEARD A LOUD NOISE AND PULLED OVER IMMEDIATELY. THERE WAS NO TIRE SIDEWALL DAMAGE AND NO EVIDENCE OF RIM DAMAGE. I HAVE OWNED 8 CARS IN MY LIFETIME AND HAVE HAD SEVERAL FLAT TIRES, AND I HAVE NEVER HAD A CRACKED RIM. THIS IS AN 8 MONTH OLD CAR WITH LOW MILES AND THERE IS NO OTHER REASON FOR A CRACKED $399 RIM, OTHER THAN MANUFACTURE DEFECT. I HAVE RESEARCHED THE INTERNET AND HAVE FOUND 12 OTHER REPORTED CASES OF CRACKED RIMS IN THE 2013 ELANTRA. AS A PARENT, WHO PURCHASED THIS CAR FOR HIS DAUGHTER BASED ON THE SAFETY RATING, I AM VERY CONCERNED ABOUT THE SIZE OF THE TIRE BLOW-OUT AND THE CRACKED RIM. I HAVE CONTACTED HYUNDAI, BOTH CUSTOMER CARE AND THE DEALER, AND THEY HAVE REFUSED TO COVER THE COST OF THE RIM OR ADMIT ANY DEFECT OR FAULT. A NINE MONTH OLD RIM SHOULD NOT CRACK WITH A SIMPLE FLAT TIRE. THE FACT THAT 12 OTHER CASES HAVE BEEN REPORTED IN THE LAST 9 MONTHS IS SUBSTANTIAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631964September 9, 2014
ENGINE, ELECTRICAL SYSTEM
THE VEHICLE IN QUESTION PERIODICALLY FAILS TO START. THIS HAS BEEN AN ONGOING ISSUE WITH THIS VEHICLE FOR SEVERAL MONTHS. AT FIRST THE VEHICLE WOULD NOT START ON OCCASION BUT HAS SINCE BEGAN HAVING STARTING ISSUES MORE FREQUENTLY. I CONTACTED MY DEALER AND WAS TOLD OF TWO POSSIBLE ISSUES REGARDING A STOP LAMP SWITCH AND A FAULTY STARTER. I BROUGHT THE VEHICLE IN AND THEY WERE UNABLE TO IDENTIFY A PROBLEM. I CONTACTED HYUNDAI USA AND THEY WERE UNAWARE OF AN ISSUE REGARDING MY SPECIFIC VEHICLE AS THERE ARE NO RECALLS FOR THIS SPECIFIC ISSUE BUT THERE ARE RECALLS REGARDING THIS SAME ISSUE BUT WITH OTHER VEHICLES. I FEEL THAT HYUNDAI IS NOT STANDING BEHIND THEIR PRODUCTS WITH THEIR WARRANTY AND I DO NOT KNOW ON A DAILY BASIS IF MY VEHICLE IS GOING TO START THE NEXT TIME I ATTEMPT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631995September 9, 2014
ELECTRICAL SYSTEM
INTERMITTENT ISSUE WHEREIN THE CAR DOES NOT START EVEN IF THE BATTERY IS HEALTHY. LEVER IS IN PARK MODE. THE ENGINE DOESN'T EVEN CRANK UP. HAPPENED AFTER PARKING AND I WAS STUCK AT A GAS STATION FOR OVER FIVE MINUTES. DEALER CANNOT FIND ANYTHING WRONG WITH THE VEHICLE AND THIS IS THE SECOND TIME IN A YEAR THAT I HAVE HAD THIS PROBLEM. LAST TIME THEY REPLACED A WIRE FROM STARTER TO ELECTRICAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631680September 8, 2014
ELECTRICAL SYSTEM
WITH MY CAR RUNNING, I WAS SITTING IN THE DRIVERS SEAT, WITH MY LEGS AND FEET OUTSIDE THE CAR, ON A DRIVE WAY. MY CAR CAME OUT OF PARK, INTO REVERSE AND DRUG MY FEET AND LEGS UNDER THE CAR, WHILE SHOOTING BACKWARDS. MY CAR STOPPED WHEN IT CAME TO REST ON ANOTHER CAR. THE PERSON, WHOSE CAR I HIT AND THE WOMEN FROM THE HOUSE, WHERE I WAS VISITING PULLED ME OUT FROM UNDER THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10631053September 5, 2014
SERVICE BRAKES
COMING TO THE END OF A PASSING LANE AT ABOUT 60 MPH, CARS GOT CONGESTED, BRAKE HARD AND THE BRAKES LOCKED UP CAUSING ME TO LOSE CONTROL OF MY CAR, STARTED TO GO INTO ONCOMING TRAFFIC. I LET UP ON THE BRAKES AND BRAKED AGAIN, BRAKES LOCKED UP AS BEFORE. I THOUGHT ANTI-LOCK BRAKES PREVENTED THIS FROM HAPPENING. THIS HAS HAPPENED TWO OTHER TIMES, JUST NOT THIS BAD, PLUS WHEN I GO OVER RAILROAD TRACKS OF HIT A POTHOLE, I CAN'T USE THE BRAKES. I NOTICED THE OTHER COMPLAINTS ABOUT THE FACTORY HANCOCK TIRES, THEY SHOULD BE BAN FROM NEW CARS, I HAD TWO ACCIDENTS IN ONE DAY DUE TO LIGHT SNOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631067September 5, 2014
VEHICLE SPEED CONTROL, SERVICE BRAKES, ELECTRICAL SYSTEM
AS I WAS DRIVING THE SKID CONTROL LIGHT CAME ON. AT FIRST, NOTHING WAS DIFFERENT, THEN ALL OF A SUDDEN MY CAR STARTED SLOWING DOWN AND WOULD ACCELERATE WITH GAS BEING APPLIED. THEN, IT STARTED MOVING AGAIN. AFTER A WHILE THE LIGHT WENT OFF, BUT THEN CAME ON AND DID THE SAME THING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631185September 5, 2014
STEERING
EPS SYSTEM FAILED. REPAIRS INCLUDED WHOLE NEW STEERING COLUMN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631199September 5, 2014
POWER TRAIN
TRANSMISSION MADE A LOUD SCRAPING NOISE AS I STARTED OUT FROM A STOP. IT WAS HARD TO GET THE CAR GOING, BUT I GOT THE CAR TO GO A SHORT DISTANCE (ABOUT 1/4 MILE) BUT IT WAS TOO DIFFICULT TO DRIVE. WHEN I PULLED OVER, I HEARD THE SCRAPING AGAIN. I HAD TO CALL TWICE FOR A TOW; THE FIRST DRIVER SAID THERE WAS NOTHING WRONG EXCEPT OIL UNDER THE CAR. I COULD NOT GET IT GOING, SO I HAD IT TOWED BY A SECOND DRIVER TO THE CLOSEST DEALER, WHO REFUSED TO CONSIDER THAT THE TRANSMISSION MIGHT HAVE A PROBLEM AND THE FLUID MIGHT BE FROM THAT. HE REFUSED TO CHECK THE CAR UNLESS I PAID $110 UPFRONT. SINCE HE HAD TAKEN OUT THE OIL FILTER, I TOLD HIM TO CHANGE THE OIL; THEY FINALLY DID AFTER SOME TIME AND THEN WHEN THEY TRIED TO DRIVE IT, THEY COULD NOT GET IT TO GO MORE THAN 10 MPH, AND DECIDED IT WAS THE TRANSMISSION. THEY KEPT THE CAR AND DID NOT GIVE ME A WORK ORDER, WHICH IS CONTRARY TO CALIFORNIA STATE LAW. I HAD TO CALL THE NEXT DAY TO INSIST THAT THEY EMAIL IT TO ME. IT TOOK SEVEN DAYS FOR THE PART TO ARRIVE AND FOR THEM TO FIX THE CAR, WHICH I PICKED UP ON MARCH 5. I AM CURRENTLY HAVING PICKUP PROBLEMS IN THE LOWER GEARS (FROM 0 TO 35 MPH) WITH THE NEW TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630397September 3, 2014
VISIBILITY/WIPER
I WAS DRIVING DOWN THE ROAD WHEN MY DRIVER SIDE SUN VISOR SUDDENLY DROPPED SEVERAL INCHES OBSTRUCTING MY VIEW. THE PLASTIC ARM HAS APPARENTLY SNAPPED, ALLOWING THE VISOR TO SHIFT FROM THE "UP" POSITION. THIS HAS ALSO HAPPENED ON THE PASSENGER SIDE SEVERAL MONTHS AGO! THE VISORS ARE NO LONGER USABLE SINCE THEY ARE TOO LOW WHEN IN THE "DOWN" POSITION AND OBSTRUCT THE VIEW. THIS PRESENTS A HAZARD IN THREE WAYS, FIRST THE SUDDEN FAILURE OF THE VISOR PARTIALLY OBSTRUCTING THE VIEW OF THE DRIVER, SECOND WHEN THE VISOR IS DOWN AFTER FAILURE OF THE ARM THE VIEW IS OBSTRUCTED, THIRD SINCE THE VISOR CANNOT BE PUT DOWN, THERE IS NO WAY TO BLOCK THE SUN WHILE DRIVING AT DUSK AND DAWN RESULTING IN POOR FIELD OF VIEW DUE TO THE GLARE. THIS IS AN ISSUE THAT NEEDS TO BE ADDRESSED BEFORE SOMEONE GETS HURT! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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