Honda Prologue Complaints

972 consumer complaints on file.

#11726215March 22, 2026
ELECTRICAL SYSTEM, POWER TRAIN, STRUCTURE:BODY
The vehicle experienced multiple serious issues affecting safety and reliability. The 12V battery failed, leaving the vehicle unable to start. In addition, there is a persistent abnormal ratcheting or grinding noise when turning, indicating a possible drivetrain or steering-related defect. An interior component near the rearview mirror also detached while driving, creating a distraction and safety concern. The vehicle was taken to the dealership for repair on February 21, 2026 and has remained out of service for over 30 days with no confirmed repair completion date. There have been communication issues with the dealership, including lack of documentation and inconsistent updates regarding the status of the vehicle. Due to the extended downtime, unresolved defects, and safety concerns, the vehicle is unreliable and unusable for its intended purpose.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726135March 22, 2026
UNKNOWN OR OTHER
The suspected failure involves the front axle/CV (constant velocity) joint assembly, part of the drivetrain system that transfers power from the motor to the wheels while allowing steering movement. The vehicle produces a repetitive clicking/clunking noise during turns, particularly under light acceleration from a stop. This symptom is consistent with a failing outer CV joint or axle shaft component. The vehicle and all components are still installed and available for inspection upon request.A failing CV joint or axle can lead to loss of drive to a wheel, joint separation, or sudden drivetrain failure, especially during turning or acceleration. This creates a risk of loss of vehicle control, particularly when entering traffic, turning at intersections, or maneuvering at low speeds in populated areas. The clicking occurs during normal driving conditions, indicating a potential mechanical integrity issue that could worsen without warning. If the joint fails completely, it could result in sudden immobilization in traffic or inability to control vehicle movement safely. The vehicle has been presented to only the dealer, and they initially replaced but the problem persists. They do not have an answer other than when I presented bc my tires were showing serious wear, they refused to replace and said it was not connected to CV joint problem. No warning lamps or messages have appeared.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726045March 21, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
There is a serious issue with the adaptive cruise control braking when nothing is in the driving path of the vehicle. This issue happens a both slow and fast speeds creating a dangerous driving condition for myself and those around me. It happens almost daily when I use it. For instance, if I set the cruise to 25MPH and the road turns it will slow down for vehicles parked in driveways, and while going straight it will alert me to brake for parked on the left or right. While going faster like 45MPH, it has hard braked many times for vehicles outside my lane or on the side of the road. This creates a situation where people have to avoid me and is probably unexpected and scary for them and a concern of being rear ended. I have driven several vehicles with adaptive cruise control and this has been much worse than the similar issues I’ve experienced in them as well. This issue is happening consistently and on well marked roads when conditions are right where there are vehicles around stopped or in turn lanes or driving through neighborhoods for vehicles in driveways.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726010March 21, 2026
STEERING, FUEL/PROPULSION SYSTEM, SUSPENSION
Loud clicking from both sides of the front CV joint. Dealer says there is nothing they can do but know of the problem. Says not to drive it as much.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725994March 21, 2026
SUSPENSION
My front end suspension started making a popping noise. I took it to my local Honda dealer and they said it was a known issue but we don’t have any directive to fix or replace any parts yet. They also said that it’s safe to drive with this condition. I disagree, and expect a recall to be tied to my vin number and many others to force Honda and GM to get it resolved asap before our warranties are up. What has happened to our civil rights? Our lemon law? What if our front end gives away while driving at highway speeds?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725957March 20, 2026
SUSPENSION
A clicking noise began today from the front suspension area while driving at slow speeds with a slight turn of steering wheel or minor road imperfections. At about 750 miles on the odometer. A separate but louder intermittent clunk is also coming from the front wheel area while using the one pedal driving/regenerative braking autohold function. This occurs when the vehicle comes to a complete stop or starting from a stop. This noise has been occurring since about 200 miles on the odometer. The vehicle was purchased new less than one month ago.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725949March 20, 2026
STEERING
Noise coming from the CV axles when the steering wheel is turned either left or right.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725721March 19, 2026
SUSPENSION
CV Joints making loud clicking noise. Dealer says Honda will not fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725394March 18, 2026
STEERING
The front axel makes a terrible clicking or clunking sound when turning. This seems to be a common problem with these cars and my concern it the axel will break or wear down to the point of failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725210March 18, 2026
STEERING, WHEELS, SUSPENSION
The front wheel axle makes a clicking noise when turning either left or right. Vehicle has about 10 K miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725193March 18, 2026
SUSPENSION, STEERING
Both CV axles are making cliking noises and popping sounds honda refuses to make repairs
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725145March 18, 2026
STEERING, SUSPENSION
Car makes a knocking noise when turning. It was determined this is a bad CV axel which now needs to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725096March 17, 2026
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Direct cause - Unknown. What I do know however was that the automatic emergency break system on my vehicle was activated, causing the vehicle to stop in the middle of driving. This resulted in the vehicle behind me hitting my car. Prior to the incident occurring, no warning indicators (lamps, messages, etc.) came from the dashboard. The vehicle just stopped. Immediately after this accident occurred. I turned off the forward collision safety feature, as I was scared of the issue (vehicle stopping) repeating itself. To date, my vehicle has not been repaired or my insurance agency contacted, as I do not believe I should be held responsible for the cost of this repair.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11725072March 17, 2026
POWER TRAIN
Front axles/CV Joints make a crunching noise at low speeds when turning left or right. 2024 Honda Prologue with less than 5,500 miles on it. I'm afraid this may become a safety issue the more I drive the vehicle. I have not had the vehicle inspected yet at a dealer or otherwise, but I've noticed this issue reported in multiple Honda Prologue forums. There are no warning lights, but the noise coming from both wheel wells is consistant and noticeable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724733March 16, 2026
UNKNOWN OR OTHER
I leased a Honda Prologue on June 25, 2025. Approximately two months ago, I began noticing a noise coming from the front axles when turning left or right. I scheduled an appointment with my nearest Honda dealership and reported the issue. A few hours later, I was informed that the matter is currently under investigation and that Honda does not have a solution at this time. I also contacted Honda of America directly and was advised that there is still no resolution for this issue. My primary concern is safety. I am unsure whether this unresolved issue could develop into a more serious problem in the future, especially since this vehicle is regularly used by my wife to transport our son to school. This uncertainty is extremely concerning. I find it unacceptable and disrespectful for Honda to sell or lease a vehicle with a known defect and no available solution. I expect a reliable and safe vehicle, particularly from a brand with Honda’s reputation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724517March 16, 2026
POWER TRAIN, STEERING, SUSPENSION
The front axles in my 2024 Honda prologue touring model four-wheel drive I have been clicking and making noises even before 1,000 miles. I have spoken to the dealer several times and Honda as well two times. I do not know if this is dangerous but it seems dangerous to me. I am used to driving older vehicles that I maintain to almost new standards. I am honestly more nervous about driving this car at highway speeds than my 2006 BMW 330 I with 155,000 mi. I have been told that there is no fix for the situation at this point. I purchased a Honda the second brand new one in one year believing this was a great company that would stand by their product. My other vehicle is a 2024 Honda CRV touring model hybrid. I completely love this vehicle. I am now believing that they are not such a great company and they have made a mistake with this vehicle. I realize that this is not made by Honda but it is sold by Honda and they should not be so negligent in dealing with these issues. It is all over the internet that this car has problems and it seems that no one is dealing with it. Can you please help! Thank you for your help in this matter. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724496March 15, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS, BACK OVER PREVENTION: WARNINGS
The issues I am experiencing for approximately the past five to six months include:- Forward Collision System showing the message “Forward Collision System Unavailable.” Adaptive Cruise Control displaying “Adaptive Cruise Temporarily Unavailable.” Rear parking safety system applying sudden braking even when there is no pedestrian, vehicle, or object nearby. Even when the system is set to “Alert Only,” the vehicle still applies the brake unexpectedly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724393March 15, 2026
UNKNOWN OR OTHER, STEERING
Axle clicking initially only while making turns left and right - now when it drives straight the axle sometimes clicks as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724358March 14, 2026
SUSPENSION
The axle is making clicking noise when turning every time. This is a known issue with other car model holders
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724308March 14, 2026
POWER TRAIN
The vehicle produces a ratcheting / clicking sound from the front axle area when turning the steering wheel, especially during low-speed turns such as pulling out of a parking space or making sharp turns. The sound appears to originate from the front drive axle or CV joint area. The noise is repetitive and occurs when the vehicle is under light acceleration while the wheels are turned. This problem has been widely reported by other Honda Prologue owners and appears related to defective front drive axles or CV joints. There are reports and a current lawsuit alleging that the 2024–2026 Honda Prologue vehicles have axle defects causing clicking or ratcheting noises when turning. I am concerned that the drivetrain component may fail prematurely and potentially affect steering or vehicle control. Because this involves the axle and drivetrain, it may represent a safety risk if the component degrades or fails while the vehicle is in motion. I am submitting this complaint so the issue can be investigated for potential safety defects affecting Honda Prologue vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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