Honda Passport Complaints (2023)

40 consumer complaints on file.

#11769419October 6, 2026
UNKNOWN OR OTHER
The sunroof spontaneously shattered while I was driving approximately 75 mph on M-113. The roof was tilted open. There was no vehicle immediately around me, no truck, no apparent road debris or impact, and the weather was dry and approximately 58°F. The glass shattered into the passenger compartment and onto me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765805September 21, 2026
VISIBILITY/WIPER
Reporting a front windshield that is wavy and affects visibility for shorter passengers like the average woman. Makes objects blurry especially when sunny. Bought car used so out of warranty. Online research shows there are many people experiencing this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11762763September 8, 2026
ENGINE
I purchased the 2023 Honda Passport used with 47,500ish miles. It came with a factory 60,000 5-year powertrain warranty. The ONLY reason i paid cash for this vehicle. At 49,900 miles, the engine developed a subtle engine knock. At 50,460 miles, engine has clearly audible knock at idle - 2,000 RPM in gear (under load). 9/1/26 Antrim Honda, [XXX] denied hearing obvious noise. They did not collect oil or oil filter but charged a $190.00 diagnosis fee. The dealer’s conclusion: the noise is a “common engine characteristic of the 3.5" but is contradicted by the presence of bearing material in the oil. With 1,000 remaining on the previous oil change, completed by Keystone Ford, prior to my purchase, XXX, I changed the oil myself. I changed it into a new, cleaned pan, inspected and found heavy metallic “gold dust” bearing material suspended in the used oil. I have retained both the used oil and the oil filter for Honda’s inspection and independent laboratory analysis. No warning lights or codes on the dash. [XXX] [XXX] my work email if you can: [XXX] (work) [XXX] (personal) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759448August 25, 2026
ENGINE
Timing belt tensioner is failing on my 2023 Honda passport. I have read this to be a common problem on many Honda passports enough where a recall would be justified. If it fails the engine will completely implode causing the car to come to a complete stop even on the highway. The problem can be easily be confirmed to be a widespread issue through searching the Internet for the same vehicle. Yes my vehicle may be inspected. No it has not been in any accidents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757163August 15, 2026
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
2023 honda passport trailsport rear a/c is blowing warm air and will not get cold. if rear ac is not blowing any cold air than it will be sure that front ac will follow, this should be a manufacturer defect recall because there are many same model with the exact same problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753370July 28, 2026
EXTERIOR LIGHTING
Purchased this 2023 Honda Passport on January 31, 2026 as a certified pre-owned (CPO) vehicle from Venice Honda, Venice Florida. On July 15, 2026, I noticed condensation inside the entire lens of my left headlight. The attached pictures will show no damage at all to the headlight. Venice Honda examined the vehicle and headlight on July 27, 2026 and upon completion the service tech stated that the CPO warrantee will not cover this headlight replacement. I advised the tech that on March 3, 2023, Honda released Technical Service Bulletin 23-024 regarding moisture in the headlights on 2019-2023 Passports. I am deeply concerned that enough moisture inside the headlight would cause corrosion leading to shorting out the headlight. Attached is Technical Service Bulletin 23-024.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753116July 27, 2026
AIR BAGS, SEATS, LANE DEPARTURE: BLIND SPOT DETECTION
these cars require a seat calibration after a deer collision. they say your seat sensors are shot and want $900 to fix your seat and recalibrate the system. they also say your passenger airbags will not work without fixing the seat. pure safety for ransome. two seat belts also exploded and the deer walked away. zero body damage to car. this stuff is a joke.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11745489June 21, 2026
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Auto braking same location regardless of traffic
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743491June 11, 2026
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
I already took my car to honda dealer to fix the brake from shaking when it was around 10k miles. It is now happening again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11741878June 3, 2026
UNKNOWN OR OTHER
Sunroof while driving exploded - the boom was extremely scary
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738962May 20, 2026
UNKNOWN OR OTHER
Air conditioning not working. 3 years 15,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737955May 14, 2026
UNKNOWN OR OTHER
• Component/system that failed: A/C compressor (shaft seal leak confirmed by Mt. Kisco Honda dealer diagnosis). The vehicle is available for inspection. • Safety risk: No direct crash risk, but loss of A/C in hot weather (NY summers) reduces driver comfort and can cause fatigue or window fogging in certain conditions (e.g., defrost mode struggles when compressor doesn’t engage). No warning lamps or messages appeared. • Problem reproduced/confirmed: Yes — intermittent since the vehicle was new (~2 years). It was noticeable during summer months (works some days, fails others). In March 2026 it became consistent hot air. Dealer performed diagnostic (evacuate/recharge) and confirmed compressor leak. They recommend full compressor replacement (~$1,580). • Inspections: Inspected and diagnosed by Mt. Kisco Honda (Service Advisor [XXX] ). No police, insurance, or other third-party inspections. • Prior symptoms: Intermittent A/C failure (cold some days, warm/hot others, recirculate button resets) since purchase. Progressively worsened. No other warning lights or symptoms. Additional Details: This is a known issue on 2019–2025 Honda Passports, Pilots, and Ridgelines with the 3.5L V6 and R-1234yf refrigerant (oil causes premature shaft seal wear). Honda issued TSB 23-050 and 10-year warranty extensions for the identical problem on CR-V and Civic models. At only 37,000 miles, this appears to be a manufacturing/design-related defect present or developing from new. I have attached the dealer diagnostic paperwork. Please investigate for a potential recall or extended coverage. Case # with Honda Corporate: XXX INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728429April 1, 2026
SEAT BELTS
When both the left and right rear passenger seatbelts are in use independently from each other, the seatbelt warning signal is initiated when a passenger is seated in the respected positional location. The warning signal is both visible and audible when a passenger is buckled in and seated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725541March 19, 2026
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Was driving through highway construction site. One lane, jersey walls close on both sides. A lane shift was forced by the jersey walls and my vehicle slammed the brakes causing me to need to very accurately control steering during this unnecessary emergency braking situation. Cars behind me had no way to drive around or a shoulder for an out. Traffic was heavy, lucky that no accident occurred. Other less dramatic events have occurred with the auto braking as well. The front collision warning without auto-braking occurs on nearly every drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725537March 19, 2026
POWER TRAIN
Problem started at 11,000 miles as very minor and has become progressively worse up to the now 32,000. Vehicle has been to dealerships 5 times with no repair performed. THE MAJOR SAFETY ISSUE: Hesitation and gear searching on acceleration. Intermittent acuity. 3 times I needed to accelerate quickly in order to merge with 40 mph traffic from a stop sign. I stepped on the throttle and the vehicle lurched into traffic then lost power and gear searched for 3 seconds creating a potentially very serious incident. Once the gear engaged, the vehicle took off at a high rate of acceleration and speed causing yet another unsafe condition and making me look like a maniac. THE OTHER SYMPTOMS: 1) Hard Starting, sometimes vehicle seems to sputter, sometimes it revs hard on startup 2) Vehicle sometimes enters some kind of error state similar to the vehicle not being in park when the engine is shut down. An audible alarm sounds, like when the lights are left on or a key is left in the car, and the vehicle refuses to lock the doors on its own as usual. Visual inspection by the driver reveals nothing appears to be wrong. Lights are off, no key left, vehicle is in park. Powering back on, checking park indicator and turning back off seems to reset this condition. 3) Inconsistent accelerator pedal input. Sometimes the vehicle goes much harder or seems to be held back by something at other times. 4) Erratic torque distribution for AWD. Viewed from dash torque distribution readout. AWD engages 100% at all wheels at times of very light throttle on dry pavement. 5) Engine just sounds terrible at idle and at times of hard acceleration. 6) Rough acceleration. Choppy gear shifts. 7) Vehicle continues to push forward under power when throttle is lifted and brakes are applied causing harder than usual brake pedal pressure to be necessary and inconsistent vehicle slowing. 8) No CEL is on. 9) Constant minor weaving due to inconsistent AWD torque delivery. PROBLEM IS ONGOING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721424March 2, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The contact owns a 2023 Honda Passport. The contact stated that while driving at various speeds, the Collision Mitigation Braking System (CMBS) engaged while there were no vehicles or objects nearby. The contact stated that prior to the failure, the message "BRAKE" was displayed, the steering wheel vibrated, and the vehicle quickly decelerated. The vehicle was taken to the dealer, but was not diagnosed or repaired. The contact was informed that the dealer was not aware of the failure. The dealer advised the contact to deactivate the CMBS as needed. The manufacturer was not contacted. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713498January 26, 2026
LANE DEPARTURE: BLIND SPOT DETECTION, UNKNOWN OR OTHER
The push button gearshifting. I have accidentally hit reverse about 100 times since I’ve owned this car in six months. It ended up in a rear end collision with a parked car. Then when I tried to drive forward, I backed up again. The first time was intentional backing and I didn’t see the car behind me… the second time I was attempting to drive forward and I hit the reverse button again. It was instinctual. I hit the car twice.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11709507January 7, 2026
SERVICE BRAKES
While driving at highway speeds, I experienced multiple loud, intermittent double-knocking noises within a short period of time, followed by an additional grinding/rotational noise at low speeds. These noises were abnormal and raised immediate safety concerns, prompting me to bring the vehicle to a dealer that day. During inspection and test driving, the noise condition was confirmed. Further inspection revealed that a front brake caliper (flange) bolt was missing, and the brake caliper had shifted out of position. This bolt is a critical fastener that secures the brake caliper to the brake assembly and is available for inspection through service records. This condition posed a serious safety risk, as a shifted or unsecured brake caliper could result in reduced braking performance, brake failure, or wheel lock-up, potentially endangering vehicle occupants and other road users. The issue was confirmed by an authorized Honda service center, and the vehicle was inspected by manufacturer-authorized personnel. The vehicle was repaired at no charge by reinstalling the correct hardware and restoring the brake caliper to its proper position. One week later, I have come to find out this is a known issue, and Honda has issued a Technical Service Bulletin (TSB) for 2023–2024 Honda Passport vehicles addressing loose or missing front brake caliper/flange bolts. I never received a recall notice or voluntary letter from Honda notifying me this might be an issue or to have it inspected. No warning lights or messages appeared prior to the incident; the only symptoms were the knocking noises at highway speeds and grinding noise at low speed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693792October 16, 2025
VEHICLE SPEED CONTROL, ENGINE, POWER TRAIN
my 2023 Honda passport is having shifting problems (high revs, slow nd unpredictable power to wheels) harsh acceleration (not easy to safely /smoothly gauge power and speed from acceleration to wheel) high revs "stuck" --not shifting down smoothly/safely These issues are on going. I also researched and saw this has been reported b y other Honda Passport( 2023) owners. I contacted dealer 10/16/25 to document the complaint and asked dealer to call me back if any service advisories or recalls, they said no, but a service advisor wuld contat me if they felt a follow up was needed. Also, the vehicle had 'catastrophic' computer failure with power lost and warning lights within first 2 years --transmission lost power/engine still ran and forced into the breakdown lane and have vehicle towed. . Dealer did some type of reset. VIN # 5FNYF8H59PB027063
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11687576September 16, 2025
STEERING, SUSPENSION
When I'm driving my 2023 honda passport my steering wheel vibrates/shakes feels almost like the wheel is gonna come off. When I turn my steering wheel left or right driving or parked I hear a loud knock noise coming from under the front of my car. I have had multiple things checked and looked at and brand new tires and no matter what. When I get an alignment my car still pulls one way or another. I thinks its the steering gearbox
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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