Honda Passport Complaints

1,683 consumer complaints on file.

#11736205May 6, 2026
ELECTRICAL SYSTEM, STEERING
On 05/05/2026 I was driving my 2026 Honda Passport, while driving I suddenly had multiple warning lights display. The following alerts popped up on my dash, electric power steering problem, hill start assist problem, road departure mitigation system problem, trailer assist system problem, collision mitigation system problem, hill descent system problem. Once these alerts popped up, I immediately took vehicle to dealership. While in route to dealership, all of the lights reset, and the dealer completed a diagnostic and informed me that they could not find any codes or issues. On 05/06/2026c I was driving this same vehicle, traveling approximately 40 mph. While traveling all of the same lights re-appeared and I lost all steering to the vehicle, I almost crashed the vehicle and was almost hit by other vehicles, while trying to slow the vehicle, due to not having any steering to the vehicle. I was able to get the vehicle to stop, and immediately had it towed to the dealership. This vehicle has approximately 4,632 miles. The dealership has not notified me what the issue is text but this vehicle is dangerous. If this issue is not resolved or a recall conducted for this issue, people are going to get seriously injured or killed. Currently I am employed as a deputy us marshal, and was a prior police officer for 12 years. My only reason in stating this, is I have bared witness to many fatality accidents in my years as a law enforcement officer, and quite frankly I do not feel comfortable in letting my wife drive this vehicle, with my children in it. This issue is going to get people hurt.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736166May 6, 2026
POWER TRAIN
While passing at highway speeds under heavy acceleration, the transmission system on my 2026 Honda Passport with approximately 7,000 miles malfunctioned. Multiple warning messages appeared, including “Transmission system problem. Reverse gear not available. See your dealer,” “Transmission system problem. Avoid heavy acceleration and high speed. See your dealer,” “Transmission system problem. Paddle shifters not available. See your dealer,” and “Emissions system problem. Power may be reduced. See your dealer.” The vehicle then shifted into a middle gear and remained there, reducing normal drivability during a passing maneuver. I was able to pull over safely. After turning the vehicle off and back on, the warnings cleared temporarily, but the failure repeated multiple times. The safety concern is that the malfunction occurred during highway-speed passing and affected propulsion/gear availability. No crash or injury occurred. A Honda dealer pulled diagnostic codes P097F-17 and U3500-16 and stated that the TCM inside the transmission needed replacement. A second Honda dealer later reproduced the problem, consulted Honda technical support, and Honda approved replacement of the full transmission under warranty. The vehicle has been repaired and is available for inspection upon request. The failed transmission was replaced under warranty, so whether the original failed component remains available for inspection is UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736105May 6, 2026
SEATS
The driver's seat has a large bump in the back of it which causes long term pain while sitting in the seat. The passenger seat is too low and has no support so the passenger is extremely uncomfortable, even on short rides. An average person can barely see over the dashboard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735989May 6, 2026
ENGINE
My 2021 Honda Passport Elite suffered cataphoric engine failure at 90,000 miles. The 6th cylinder bearing was missing when my vehicle was towed into Honda for diagnosis after my engine shut off while I was traveling 55 mph. I had no warnings for this failure including no engine noises and no check engine lights. I had to have a new engine put in my vehicle and Honda refused to cover the cost at 100% because they stated there were no open recalls at this time. I feel this is a manufacturer engine defect that is the same as the open recall defect Honda has on the 2017, 2018, and 2019 Pilots with the same 3.5-liter V6. The engine failure descriptions are exactly the same.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735943May 5, 2026
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
At red light, foot on break, car in drive. Light turns green, I go to drive off. Car puts itself in neutral, dash says “shift to park”, I try to press to put it in drive, it won’t shift to “D”. I put it in park. Turned the vehicle off, car wouldn’t restart. Kept trying, wouldn’t start. Held my finger on the push to start for ~1 minute, it did not want to start at all. It was spitting trying to start, very very hesitant *car was in accident on 2/26/26 L front (driver side) was damaged Since accident, I have had issues even though car was repaired
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735360May 3, 2026
FUEL/PROPULSION SYSTEM
Fuel Injectors/ Misfires
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735101May 1, 2026
UNKNOWN OR OTHER
The vehicle system keeps throwing code TT04 for a failed over-the-air update. The tech specialist indicated there is no current fix for the issue other than restarting the OTA system, disabling the auto-update function, and not checking for updates. This issue has been going on for over a year. I would like to bring attention to this annoying problem that other customers are experiencing as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734886April 30, 2026
STEERING
The contact owns a 2022 Honda Passport. The contact stated while operating the vehicle stated that the vehicle has stiff steering and a odd noise coming from the steering wheel. The contact referenced NHTSA Campaign Number: 24V184000 (Steering) however, the VIN was not included in the recall repair. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734873April 30, 2026
FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
The CMBS malfunction lights come on every time I start my car. The only time it went off was when I drove straight for about 15 minutes without stopping at a light It started a few months ago out of nowhere. I thought it was my camera, I took it to a Honda dealer and they said I needed to buy another camera for 2500 dollars. I don't have 2500 dollars they told me I could drive it but I won't have that safety feature. I only had this car 6 months and already the camera is acting up. Another dealer said it could be the battery. I really don't know why at this point that everyone is having these issues with the Honda sensing camera. I think it is a safety issue because it should be working at all times
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733550April 24, 2026
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
25 Passport Black edition only 27k miles at a stop my vehicle won’t start back up kicks it from D to N will start flashing to put in P. Vehicle will not start back up until I turn off and back on. The second time it did this it wouldn’t even start back up battery light flashing. I try to remember to turn that stop/start button off. Very dangerous. Went to dealership. Says they can’t do nothing unless warning are on at the time of check. 4/24 was the second time this has happened. When I start the passport it’s like it has troubles and not wanting to start. Lights will start flashing braking system and blind spot all the safety feature lights. Something is wrong with these passports.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733072April 22, 2026
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The safety features connected to the camera and vehicle sensors have all stopped working. Every time I start my car, multiple lights come on and dashboard messages that cruise control, lane assist and collision prevention systems are not working. The dealership quoted me $2300 to fix and said new sensors/computer system would need to be put in and calibrated. I tried putting a new battery in, which unfortunately did not help. I have heard of multiple other Passport drivers having this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733129April 22, 2026
UNKNOWN OR OTHER
My sunroof glass randomly exploded! Yes, my safety and others safety was threatened! Glass shards would have hit my face had my sunshade not been closed! Glass shards flew off the back of my vehicles and there was another vehicle driving in the same lane behind me. The road was smooth and there were no potholes present. My car was driving smoothly, no warnings of any sort alerted me to any issues. As I was driving, I suddenly heard a VERY LOUD “pow!” kind of noise from the top of my car. It was incredibly loud, and sounded like a gunshot or a firework on the roof of my vehicle. I was able to pull over to inspect my car, and I immediately saw the damage to my sunroof. The rest of my car stayed perfectly intact, and there was no rock present, no foreign debris, and no mark on my interior sliding sunshade (indicating nothing hit my sunroof glass to shatter it). My interior sliding sunshade was closed at the time this incident occurred, as I am positive I would have experienced an injury to my face had it been open! The explosion from my glass was violent, as it did not simply crack my glass, but instead it blew up leaving shards of glass on top of the interior sliding sunshade – those shards would have hit my face and body when the explosion happened. I have photos of the damage and I also have two dash cams in my car – one of the cams records video footage of the front view of my vehicle, and the other camera records video footage of the back view from my vehicle. The video footage I have recorded also supports my claim fully, and demonstrates that no objects were “kicked up” and hit my car, and the back view shows the shards of glass flying off of my car during the explosion. You can also hear the loud “POP!” in the video footage I have, and it is very clear when this happened. A certified Honda dealership has my car at their shop right now. Honda Corporate has been slow to respond and they are falsely claiming they have never heard of this happening!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733121April 22, 2026
UNKNOWN OR OTHER
Only 4200 miles and receiving TT04 error which appears, from social media, has been ignored by Honda or just no fix and any fix by the dealer would be temporary. Very disappointed, Honda has always been my car of choice. My dealer is not convenient to me, especially if I have to continuously return to them due to same issue, in which Honda has no answer for.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732628April 21, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Driving to work in normal speeds and conditions. The emergency braking enabled and slammed on the brakes to my car - despite there being no threat or need. The brake was with such force that I jerked forward. This is the third time this has happened with this car in the past week. Car is available for inspection if needed. The car has not yet been inspected by Honda for this situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732506April 20, 2026
SERVICE BRAKES, HYDRAULIC
The contact owns a 2022 Honda Passport. The contact stated that upon depressing the brake pedal, the Collision Mitigation System, Power Steering System, Road Departure Mitigation System, Adaptive Cruise Control, and Hill Start Assist messages were displayed. The vehicle was taken to a dealer, and the contact was informed that the vehicle was not included in NHTSA Campaign Number: 23V458000 (Service Brakes, Hydraulic). The contact was provided an estimate for a diagnostic, but declined. The manufacturer was notified of the failure, and the contact was given the same information as the dealer. The vehicle was not repaired. The failure mileage was 39,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732150April 18, 2026
SERVICE BRAKES
I bought the car brand new in the spring of 2024 and noticed shaking when braking after a few months. In January 2025 I had the rotors resurfaced at the dealer because they where warped. The brake shaking started again around March 2026. After searching several forums, turns out that this seems to be a common issue where the rotors warp constantly, requiring resurfacing several time or changing rotors every couple of years. The warping cause vibrations in the steering which affects handling. The vehicle shakes when braking at various speeds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731678April 16, 2026
STEERING
So when I turn the steering wheel to the left it sticks on the return to front position. I thought it was the safety features but I turned off everything I could and it still does it. It’s a little scary . I just brought the car if for an inspection to the dealer and they said everything was ok with the car . I noticed this more and more after the inspection. It happens all the time now .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731265April 14, 2026
ENGINE
04/10/2026 at around 8am and 04/14/2026 at around 7pm - At both times, car stopped at red light. Auto start-stop shut off car engine. When light turned green and stepped on gas, engine shut down and warning lights came on. Car was still in “drive.” Had to push “park” button and then started engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729702April 7, 2026
UNKNOWN OR OTHER
Tailgate glass shattered spontaneously
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729074April 3, 2026
UNKNOWN OR OTHER
MY 2019 HONDA PASSPORT WITH JUST OVER 100K MILES JUST HAD COMPLETE TRANSMISSION FAILURE. THE CAR WAS RUNNING FINE AND HAS REGULARLY HAD RANDOM HARD SHIFTS SINCE THE DAY I GOT IT AND IVE BROUGHT THE ISSUE UP TO THE DEALER EVERY TIME IT IS BROUGHT IN FOR SERVICE. THEY ALWAYS TELL ME THEY CANT FIND ANYTHING WRONG WITH IT. AFTER JUST DRIVING TO GET MY CHILD FROM SCHOOL AND COMING HOME PARKING MY CAR AND RUNNING INSIDE THE CAR WAS FINE. THERE WERE NO WARNING LIGHTS SYSTEM LIGHTS OR WARNINGS THAT SOMETHING WOULD GO WRONG. BUT I GO BACK OUT 10 MINUTES LATER TO TURN IT ON AND THE ENGINE STARTS AND IDLES FINE BUT THERE IS AN ERROR ON THE SCREEN SAYING TRANSMISSION PROBLEM AND THE CAR WONT GO INTO ANY GEAR. I HAD THE CAR TOWED AND THE DEALER DOES NOT YET KNOW HOW MUCH ITS GOING TO COST. THEY HAVE HAD IT FOR 3 DAYS NOW AND WONT TELL ME EXACTLY WHAT PART OF THE TRANSMISSION FAILED, HOW IT FAILED, OR WHAT WOULD HAVE CAUSED IT. I WAS ONLY TOLD THEY ARE WAITING TO HEAR FROM PARTS AND ITS GOING TO BE PRICY! FOR SUCH A YOUNG CAR IT SHOULD NOT NEED THE TRANSMISSION REPLACED AT THIS POINT IN ITS LIFE. THIS IS A MANUFACTURE ISSUE AND SHOULD BE REPLACED BY HONDA. THIS WILL CAUSE MAJOR ISSUES FOR PEOPLE LIVING THEIR EVERYDAY LIFE PAYCHECK TO PAYCHECK. I DONT HAVE MONEY TO PAY FOR SUCH AN EXPENSIVE FIX! I JUST PAID IT OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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