Honda Passport Complaints

1,683 consumer complaints on file.

#11754870August 4, 2026
FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
The vehicle’s software can’t be updated due to a well known long standing error. This could effect safety systems, I was told that my car has four updates (dealer)which can’t download/install due to this OTA problems. Whats worse is that Hondas engineers looked at my vehicle’s systems and reported no pending updates. Short story, this has been years of errors that Honda can’t fix. Dealer said that repairs could potentially “brick” my vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754813August 4, 2026
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
I was driving approximately 70 MPH, on a freeway in rain; I moved to the passing lane to go around a semi-truck. Spray from the semi was heavy but I could still see the road. Suddenly, the car brakes engaged very strongly. We were jolted forward in our seats. Had a car been following me, that driver may not have had time to brake himself. I believe the dash flashed a large braking sign. It only happened once. I'm reporting it to the dealer tomorrow for the first time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754332August 2, 2026
ENGINE
In April 2024 on a road trip to [XXX], the engine suffered a catastrophic failure without warning near [XXX]. The connecting rod or rods broke, and one of them exited the engine. State Police and Local Fire Department responded because a passer-by saw smoke from the expired engine and reported a fire - there was no fire, but the engine oil was leaking down onto the exhaust pipes, causing smoke. The local Honda dealership in Bloomington, IL and Honda itself were not very cooperative, claiming the engine was not maintained properly. I submitted our mechanic's records as proof twice to Honda, yet they still resisted. Finally I contacted the original Honda of Naperville dealership where we bought the vehicle, and that got Honda to partially refund the money (under extended warranty) that we spent to repair the motor. In the end, the motor was replaced with a used 25,000 mile unit, which was the only option under the warranty. That did not sit well with us, so we capitulated, accepted the used engine, then sold the Passport back to the Bloomington Honda. Overall, we had to pay for towing 35 miles, the expense of renting a vehicle for about 1 week, and other extra costs plus the time and hassle associated with multiple phone calls to Honda. The total expenses incurred was $1,738 for towing and a rental vehicle to complete the trip. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754130August 1, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
All safety features failed to work at the same time associated with forward looking camera u-3000-49. Dealer inspected vehicle stating that the issue was the failed camera. It was during the winter after a snow storm, we went to dinner and a mile from home at Rockwell and NW Expressway in Oklahoma City, OK. All of the warning lights went haywire. We went straight to dealer service center, Where they wiped the sensor/camera. Resolved for 1-2 hours and started again. After another evaluation, told it was the noted camera above malfunctioning and would be $2000 to repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754206August 1, 2026
VISIBILITY/WIPER
On July 31, 2026, we we're driving north on interstate 81 in northeastern Pennsylvania when a small rock flew up from another vehicle striking the windshield and creating a small star-shaped crack in the windshield.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754204August 1, 2026
VISIBILITY/WIPER
On June 29, 2026, we were driving on interstate 87 near the Albany airport when a small rock struck my car windshield which caused a small, star-shaped crack on the driver's side of my windshield. I took the car immediately to a Safelite location near the Albany airport to try and have the star repaired at their facility however the effort failed and turned the small star shape into a one foot crack going across the windshield. It was eventually replaced at another Safelite the following week.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753931July 31, 2026
LANE DEPARTURE: WARNING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
About 1 year ago when the car was only 6 yeas old a series of warning lights lit up on the dashboard of our 2019 Honda Passport. The warning lights showed failures in several of the Honda sensing suite safety features including adaptive cruise control, lane keeping assist, collision mitigation braking system, road departure mitigation, vehicle stability assist, and auto high beam problem. The Honda dealership told us it could be a problem with the front facing multi-purpose camera or the radar and the problem was triggering a full failure of the entire Honda sensing suite and all of the safety features. They were unable to diagnose the issue and suggested replacing and recalibrating both the camera and the radar. The quote for this work was over $7,000 and they couldn’t even ensure us that it would fix the issue or that it wouldn’t fail again in the future. As a result we either have to continue to drive our car without any of the safety features that we purchased the car for, try to sell the car for a greatly reduced amount because of the myriad of safety warnings that show up on the dash, or spend over half of what the car is worth at the dealership for a repair without any assurances that the problem won’t reoccur. Based on internet research this is a very common problem for many Honda vehicles between 2019 and 2025. We have been driving the car “as-is” for over a year now hoping that Honda would issue a recall for this widespread safety issue. Here is a link to the walk around video and explanation from First Texas Honda: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753735July 30, 2026
ENGINE, POWER TRAIN
The vehicle experienced a catastrophic internal engine failure caused by connecting rod bearing failure. Prior to the failure, the engine developed abnormal internal knocking/noise, indicating bearing deterioration. The engine is currently available for inspection. While traveling approximately 55 mph on [XXX], the check engine warning light illuminated. Within about one mile, the engine rapidly lost power and developed a severe knocking noise. The sudden loss of power at highway speed created a serious safety hazard by reducing my ability to maintain traffic speed and safely maneuver the vehicle. I had my child in the vehicle, and both we and surrounding motorists were placed at risk of a collision while I attempted to move to exit traffic. The failure has been confirmed by an independent repair facility, Absolute Automotive LLC in Parker, Colorado. Their inspection determined the engine suffered internal damage due to connecting rod bearing failure. I have the engine replacement invoice, technician's diagnostic notes, and photographs documenting the engine damage. The vehicle has not been inspected by Honda. I contacted Honda to report the failure and request assistance, but I was informed there was no recall for the 2021 Honda Passport equipped with the 3.5L V6 engine and that Honda would not provide assistance unless a recall existed. Before the engine failed completely, the engine developed abnormal internal knocking/noise. While driving on [XXX], the check engine warning light illuminated, and within approximately one mile the engine lost power and produced a heavy knocking noise, rendering the vehicle unsafe to operate. I am submitting this complaint because a sudden internal engine failure resulting in loss of power at highway speeds presents a significant safety hazard and should be investigated. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753670July 30, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My 2026 Honda Passport has experienced two separate “phantom breaking” events while I was driving on clear roadways without any other traffic. Both events occurred while driving with cruise control set at 35 mph.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753370July 28, 2026
EXTERIOR LIGHTING
Purchased this 2023 Honda Passport on January 31, 2026 as a certified pre-owned (CPO) vehicle from Venice Honda, Venice Florida. On July 15, 2026, I noticed condensation inside the entire lens of my left headlight. The attached pictures will show no damage at all to the headlight. Venice Honda examined the vehicle and headlight on July 27, 2026 and upon completion the service tech stated that the CPO warrantee will not cover this headlight replacement. I advised the tech that on March 3, 2023, Honda released Technical Service Bulletin 23-024 regarding moisture in the headlights on 2019-2023 Passports. I am deeply concerned that enough moisture inside the headlight would cause corrosion leading to shorting out the headlight. Attached is Technical Service Bulletin 23-024.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753210July 28, 2026
ENGINE, ELECTRICAL SYSTEM
For several months before the failure, the Auto Idle Stop (engine stop-start) system became progressively slower to restart the engine after stopping. Each restart sounded sluggish, as though the starter was dragging, and the vehicle would remain stopped for several extra seconds before moving. This occurred repeatedly at traffic lights and other stops creating a safety concern as drivers behind me expected my vehicle to begin moving when traffic started. The unexpected delay increased the risk of being rear-ended or causing confusion in traffic. The failure eventually became complete. While stopped on a two-lane road waiting for another vehicle to turn left into a driveway, the engine shut off as expected with the Auto Idle Stop system engaged but did not restart when I released the brake. Instead, the vehicle entered what appeared to be a neutral state and could not be driven. I was unable to restart the vehicle for several minutes, leaving it disabled in the travel lane while other vehicles had to drive around it. This created a safety hazard because the vehicle was stranded in an active roadway. The vehicle had not previously displayed any warning messages related to this condition. Looking back, the progressively slower and dragging engine restarts appear to have been warning signs before the complete failure to restart. The vehicle is scheduled for inspection the Honda dealership this week. The failed components should be available for inspection if requested.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753116July 27, 2026
AIR BAGS, SEATS, LANE DEPARTURE: BLIND SPOT DETECTION
these cars require a seat calibration after a deer collision. they say your seat sensors are shot and want $900 to fix your seat and recalibrate the system. they also say your passenger airbags will not work without fixing the seat. pure safety for ransome. two seat belts also exploded and the deer walked away. zero body damage to car. this stuff is a joke.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11752644July 24, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: WARNING
Multipurpose camera stopped working and most of the safety systems alerts are on now and don’t work
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752729July 24, 2026
STRUCTURE:BODY
I took my card to Honda Of Staten Island. An advisor took a ride in my car and heard the knocking noise from under the Honda Passport. He asked to have the car be put on a lift to make sure there was nothing dangerous with the passport, after it was checked by a mechanic, they said it was safe to drive, the noise has become louder. I checked on Honda's website with my Vin, and nothing comes up on recall, however when I look with my model, year it says Rr Subframe bolt. I am hoping that Honda does not say they can't find anything wrong when I clearly hear the noise Honda's website is describing. I thought I inform NHTSA about this. I don't want to get into an accident or for that matter anyone else because of this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752332July 23, 2026
UNKNOWN OR OTHER
The sunroof shattered without any impact issue, while we were driving down the road at approximately 65 MPH. If the sunshade had not been closed the driver and two passengers would have been showered in glass risking serious injury. The driver would have been challenged to maintain control risking serious injury to those in his vehicle and others on a busy highway. High Risk incident. I'm from Iowa and purchased the vehicle in Des Moines. The sunroof failed in just north of Greeley Colorado, and I had to have the repairs completed in Greeley, at the Honda dealer. The dealer claims that "glass is not a warranty item" unless I can prove a defect existed. Well, the sunroof essentially exploded and there's not much left to be able to prove the defect. My dealer in Des Moines would have supported a warranty claim. No one other than the Honda dealership in Greeley Colorado has inspected the damaged parts. There was absolutely no warning that the sunroof was about to fail catastrophically. We were driving at ~65 MPH in hot weather ~95 degrees, when a sudden heavy rain shower occurred, along with a corresponding sudden drop in temperature; 15-20 degrees, and we heard a very loud bang on the sunroof, like a baseball bat hitting the roof, and then we could hear glass shards on top of the sunshade. I pulled off the road and examined to sunroof to see that it was completely shattered or exploded. Fortunately, the rain stopped as suddenly as it started, and we located a Honda dealer in Greely and had them make repairs as the vehicle was not drivable with the sunroof shattered. Initial price quoted was $1,218 and the final price a week and a half later was $4,101. Honda denied my warranty claim, and insurance denied claim since there was no hail.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752246July 22, 2026
UNKNOWN OR OTHER, ELECTRICAL SYSTEM, LANE DEPARTURE: WARNING
The seat memory of the vehicle will reset itself every few days. This is while using the same key fob and driver profile. Android auto does not stay connected wired or wireless. This is after the vehicle has been factory reset, new cables used and phone reset. Buzzing/ grinding noise while breaking Blind spot sensors do not beep while the setting is activated to beep
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752177July 22, 2026
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, ELECTRICAL SYSTEM
My 2026 Honda Passport TrailSport Elite has twice applied its brakes on its own, with no obstacle, vehicle, or hazard in front of me to justify braking. On July 13, 2026, at approximately 5:36 p.m., I was driving in evening traffic when the vehicle suddenly braked hard on its own. Nothing was in front of me. The car behind me nearly rear-ended me and had to brake sharply to avoid a collision, and the driver reacted with road rage. On July 16, 2026, at approximately 6:03 p.m., my young son was in the vehicle with me. While I was driving in traffic, the vehicle again braked on its own with no obstacle ahead. A sedan behind me nearly rear-ended me. This sudden, uncommanded braking happens without warning while I am driving in traffic and has nearly caused a rear-end collision on both occasions. It is terrifying and I no longer feel safe driving this vehicle, especially with my child. The same vehicle also has ongoing electrical and drive-power failures (loss of power while driving, repeated stalling in reverse, and complete no-start events) that I have reported separately. Three dealerships have been unable to identify or correct the problems. No crash has occurred yet, but only because the drivers behind me reacted in time. The vehicle is available for inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751975July 22, 2026
UNKNOWN OR OTHER
Auto stop / start system. When engaged and engine turns off like at a stop sign, once I press on accelator engine will ratttle, sputter and sometimes steering wheel will briefly lock or turn all before it comes back on completely and is ready to drive. This has happened several times to me. Has almost caused a crash after I attempted to pull onto a cross road in traffic. The system cannot be permantely deactivated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751522July 20, 2026
ENGINE
The vehicles trouble screen on the dash summoned us to engine problems. Do not drive over 40 and notify your dealer immediately. We did so, Honda America sent a tow truck picked up the vehicle and sent it to the dealer. The next day the dealer contacted us and said they found excessive carbon on all the engine valves and all 6 cylinders were miss firing. The dealer gave us a loaner, after several phone conversations with the dealer and honda America they gave us the vehicle back. They walnut blasted the valves to clean the carbon and Honda America is investigating the issue. This vehicle is a 2026 passport with 24000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751380July 19, 2026
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS
Honda has a recall on certain vin numbers for the starter. My starter i was told to replace at a $2500 fee from reggie jackson honda in raleigh nc. I had to visit the dealership 3 times, they said its the battery, replaced the battery at my cost, now they said its the starter. They said there is a recall but my vin number was not included in the recall. The starter is worn out from the auto start and stop feature at stop lights. My issue is it will stop at a stop light and it wont start again then a warning comes on the screen about collision detection issue, then the warning goes away quickly and eventually i will get it to start but it is a safety issue that honda is aware of. I am asking honda to do partial credit on repair costs, but i dont understand why my vin number was excluded. The managers name was ruben lopez who informed me that the starter is causing issues, and sometimes its the battery, but that my vin wasnt covered. I just want my vehicle to not get stuck at after stopping in traffic when honda knows of the issue it should be covered for a lifetime warranty or recall. The stopping issue where it wont start again happens approximately 1 time per month, and seems to be in warmer weather but i cannot confirm this nor do i keep an exact log of when it happens. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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