Honda Passport Complaints

1,683 consumer complaints on file.

#11679644August 10, 2025
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
At a red light in an intereection the Auto engine idle stopper feature stopped the engine and it failed to power / restart the engine. The cars electral system locked up. Could not restart engine, and could not put car in neutral because engine needs to be on. Had to car battery jumped. Took car to honda dealership after incident. They concluded that the battery and electrical systems passed all diagnostic tests. If this is the case there is a major safety issue with the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678938August 6, 2025
UNKNOWN OR OTHER
We always keep this vehicle parked in our garage and I have been noticed strong smell of gasoline when entering the side door. I know that they have recalls on previous models with gas filler detaching but does not show in any recalls for this SUV. I will make sure that it will not be overfilled as I only fill until pump stops itself. We love this SUV and I am just worried for my family's safety. Honda had always been great about recalls. Hope that this was not an operator error. Will call dealership and report if it keeps happening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678105August 3, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving and pressing on gas the car started beeping and started to brake. There was no obstruction in front of me to cause this. The break flashing signal didn’t come on. It just beeped and started to brake and then stopped
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677863August 1, 2025
AIR BAGS, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
I had 5 lights comes on 2 days ago. Airbag system problem, collision mitigation system problem, road departure mitigation problem, high beam problem, and adaptive cruise control problem. The dealership said that it was a camera issue and everything except the air bag issue is covered with my warranty. It’s currently in the shop getting fixed. Also currently has a recall for the fuel pump that they never have the part. Still waiting to see if they are able to get that part. This recall has been there since 12/2021 and they haven’t been able to get the parts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677508July 31, 2025
UNKNOWN OR OTHER
Car does not restart after auto-stop leaving car stranded at times in an intersection or stop and start highway traffic. It will restart after putting the car in park and waiting several seconds. One instance I had to get a jump. After getting a new battery, it still occurred. Battery showed dead cells so had to get it replaced again (on warranty). Issue is still occurring when forgetting to disable auto-stop
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676726July 28, 2025
POWER TRAIN
I was driving along at 65 miles an hour when the car randomly threw itself into neutral. I turned the car off restarted it drive a little bit. It continued to happen over and over and it usually does not matter on the speed. After the transmission replacement, the transmission still continues to hit hard on third and fourth gear..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675980July 24, 2025
POWER TRAIN
The rod bearings failed requiring a new motor. The vehicle is available for inspection. My safety is at risk as well as the risk of others because the vehicle is not able to be driven. The problem has been confirmed by Ziegler Honda of Racine. They formed a diagnostic test and quoted me $6K+ repair. There were no warning lamps and this issues started about 1 week ago.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675755July 23, 2025
ELECTRICAL SYSTEM, POWER TRAIN
The auto idle stop failed to restart at a traffic light. This happened at a busy intersection in heavy traffic. The date given below is the most recent incident; it has happened twice now. Usually I try to remember to disable the idle stop feature, but this time I forgot, and it failed. The first time it happened was November 2024.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675588July 23, 2025
ELECTRICAL SYSTEM, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
On multiple occasions Lost connection on screen display and scre goes black preventing me from using back up camera.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675517July 23, 2025
ENGINE
The engine suffered a failure of the connecting rod bearings and wrist pin or pins. It necessitated a short block replacement
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674831July 20, 2025
POWER TRAIN
Transmission rolls freely when on an incline. Will roll backward when in drive also will roll forward when in reverse. could easily roll over small children or animals. yes problem was confirmed by dealer Has not been inspected by others Dealer tested other new vehicles and found same problem. Insisted this is normal with all electronic transmissions. Although manfacturer has added a button in later vehicles to fix the problem. no warnings or messages
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673247July 14, 2025
ELECTRICAL SYSTEM, ENGINE
The Passport is equipped with an auto stop/start engine feature. In the last week, while stopped in traffic in the roadway the engine shut off, but did not turn back on causing the car to stall in traffic for several minutes before I was able to restart it. The vehicle shifted to neutral and wouldn't restart until the power was fully off and the door was opened and closed. Both times I was stuck in a travel lanes for approximately 3-5 minutes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673255July 14, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Numerous times over the past year, the Passports forward collision warning system and automatic braking system have incorrectly alerted and automatically braked the vehicle when it was not warranted in the situation. This occurs most frequently when on a two lane undivided road (with one lane traveling in each direction). While driving on these roads, the vehicle is frequently incorrectly judging a head on collision will occur with oncoming traffic, and start the audible and visual warning system and sometimes also automatic braking. In these instances both vehicles are well within their side of the roadway and no collision is remotely close to occurring. However the automatic hard braking could cause a rear end collision with the vehicle behind me. Seems to be most common on curvy sections of roadway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672920July 11, 2025
POWER TRAIN
The contact a 2022 Honda Passport. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the transmission hesitated prior to accelerating. In addition, the contact stated that while reversing, the transmission jerked into reverse. No warning lights were illuminated. The contact stated that the failure was persistent during cold temperatures. The vehicle was taken to the dealer; however, the contact was informed that the transmission was shifting normally. The vehicle was taken to another dealer for a second opinion, and the contact was informed that the transmission was shifting abnormally. The manufacturer was made aware of the failure and a case was filed. The failure mileage was 8.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672023July 8, 2025
ELECTRICAL SYSTEM, ENGINE, FORWARD COLLISION AVOIDANCE: WARNINGS
Owned the 2021 Honda Passport for 4 years and have had multiple issues over that time. 1st. Electrical issues. Randomly while driving the center/head unit will continuously restart on a loop until vehicle is turned off and turned back on. 2nd. The speakers make crackling noises randomly while driving. Even when the audio/speakers are turned off the crackling continues. (Very loud and annoying) 3rd. The Passport sometimes shuts off completely when stopped at red lights and has difficultly turning back on / restarting. This showed an error that there was a battery issue, which the battery had just been replaced a month or two earlier. It said something about being in accessory mode. 4th. The sensor that tracks oncoming traffic goes off sporadically. There are times on single lane roads that the car forces the breaks on because it senses cars on the other side. 5th. There has been issues while accelerating that feel like the car is having trouble shifting. It continues to rev but not go, when letting off the gas it almost feels like its doing an engine break to get back down to a certain rpm or something. Had the whole car bouncing, had to pull over and turn off the car to get it to start working properly. *** All of that said, this car has been and continues to feel unsafe to drive for multiple reasons listed above. I'd be more than happy to go into more detail for them if needed. ***
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671726July 7, 2025
ELECTRICAL SYSTEM
The Auto Idle stop, turned off the car at a busy intersection, I was able to restart the car and took it in to the dealer. They installed a new battery, which has been working for about a year, then yesterday the AIS caused the car to stop again at a stop light and again today when I was waiting to make a left turn. Each time it has stopped it has taken longer to get the car to restart. This is a very scary situation when driving in traffic with my grandchild in the car. It seems unlikely that I need another new battery. The car only has 55,000 miles. I will be taking the car in again, but doing my research on this issue I find it is a very big problem with this model of car, so I wanted to add my issues to the count, so hopefully something will be done to solve the problem before there is a major crash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671529July 7, 2025
UNKNOWN OR OTHER
The 2025 Honda Passport has developed an issue where the sunroof produces a popping or squeaking noise when it is being opened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671063July 3, 2025
VEHICLE SPEED CONTROL, POWER TRAIN, ENGINE
Car feels sluggish and delays accelerating when driven. Occasionally will make a strange sounds when trying to accelerate. The automatic brake will engage when there no obstacle in front of me while I’m driving- has happened a few times since I bought the car. At times, the car will not turn on when the ignition button is selected for no apparent reason.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671027July 3, 2025
UNKNOWN OR OTHER
It’s not an incident. Looking out The windshield has a slight distortion, that looking through it, it seems like looking through a low grade prescription glasses. I have reported it to the dealership and they took note of it and mentioned that they will check it. In terms of safety, it puts some strain into my eyes while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669799June 27, 2025
VISIBILITY/WIPER, UNKNOWN OR OTHER
Tiny rock hit windshield and immediately cracked the windshield a foot long. Driver side internal upper Door panel foam seems to have blistered and created bubbles/hump.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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