Honda Odyssey Complaints

12,890 consumer complaints on file.

#755176December 2, 2001
STRUCTURE:BODY:DOOR
THE REAR SLIDING PASSENGER DOORS STICK AND ARE IMPOSSIBLE TO OPEN WITHOUT A GREAT DEAL OF EFFORT FROM BOTH THE INSIDE AND OUTSIDE OF THE VEHICLE. WE BOUGHT THIS VAN BECAUSE OF IT'S HIGH SAFETY RATING AND IT'S USED TO TRANSPORT OUR SEVEN YEAR OLD DAUGHTER. IN THE EVENT OF AN ACCIDENT, IF IT WAS NECESSARY TO EXIT FROM EITHER OF THE REAR DOORS IT WOULD BE IMPOSSIBLE TO DO SO. I HAVE TALLKED TO SEVERAL OTHER ODYSSEY OWNERS AND THEY ALL SEEM TO HAVE TH SAME COMPLAINT ABOUT THE DOORS. WE HAVE COMPLAINED TO BLUFF CITY HONDA ABOUT THIS PROBLEM AND THEY SEEM TO HAVE MADE AN EFFORT BUT THE PROBLEM PERSISTS. THIS MAY SOUND LIKE A MINOR INCONVENIENCE BUT I BELIEVE IT TO BE A SERIOUS SAFETY CONCERN. TO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755189December 2, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
THERE APPEARS TO BE A FLAW IN THE DESIGN OF THE HONDA ODYSSEY BRAKE HARDWARE. SINCE I PURCHASED THE CAR, I OCCASIONALLY FELT A VIBRATION IN THE BRAKE PEDAL, WHICH SEEMED LIKE THE ANTI-LOCK FEATURE KICKING IN WHEN IT SHOULDN'T. I LATER REALIZED THE PROBLEM WAS EXCESSIVE HORIZONTAL PLAY IN THE BRAKE PEDAL. THE VIBRATION IS MOST EVIDENT ON A BUMPY ROAD. ON A COUPLE OF OCCASIONS WHEN MY SHOE WAS WET, MY FOOT CAME CLOSE TO SLIDING OFF THE BRAKE PEDAL FROM THE VIBRATION, SO THIS PROBLEM IS A SAFETY ISSUE. I HAVE SAT IN A FEW ODYSSEYS AT HONDA DEALERS. IN ONE CASE THE BRAKE PEDAL SEEMED TO HAVE SIGNIFICANTLY LESS PLAY THAN MINE; IN THE OTHERS THE PLAY SEEMED TO BE SIMILAR TO MINE. I DID NOT DRIVE THESE OTHER CARS, BUT I ASSUME THEY WOULD ALSO HAVE THE VIBRATION THAT MINE DOES. THE BRAKE PROBLEM WAS CHECKED AT A HONDA DEALER, AND I WAS TOLD IT WAS "NORMAL". I THEN CALLED HONDA MOTORS, AND THEY ARRANGED TO HAVE MY CAR CHECKED AT ANOTHER DEALER. THEY ACKNOWLEGED THE PLAY AND COMPARED IT TO ANOTHER ODYSSEY AND ALSO CLASSIFIED IT AS "NORMAL".*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755096November 29, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION SLIPS INTO NEUTRAL WHEN IN THE DRIVE POSITION WHILE DRIVING THE VEHICLE. DEALERSHIP IS EVALUATING THE PROBLEM BUT WON'T CONFIRM YET (4 DAYS NOW). I HAVE BECOME AWARE THRU OTHER ODYSSEY OWNERS THAT THIS IS NOT AN ISOLATED PROBLEM WITH MANY TRANSMISSIONS GOING QUICKLY OR EVENTUALLY (1999-2001 ENGINE MODELS). THIS SHOULD BE RECALLED AND REPLACED AT NO CHARGE FOR THE LIFE OF THE VEHICLE BY THE AUTO MAKER. APPARENTLY, THE REPLACEMENTS ARE "USED/REPAIRED" TRANSMISSIONS THAT ALSO FAIL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755050November 28, 2001
EQUIPMENT:MECHANICAL:CARRIER/RACK
HONDA MOTOR CO. (HONDA) SOLD ME AND EQUIPMENT WITH A NEW VEHICLE, THAT IF USED AS SUCH, WILL DAMAGE THE VEHICLE AND WILL CONSTITUTE HAZARD TO OTHERS DRIVING ON THE ROAD. HONDA SOLD ODYSSEY - EX MINIVAN ALONG WITH A STANDARD PACKAGE THAT CONTAINED A ROOF RACK / CARRIER AMONG OTHER PERIPHERALS. I TRIED USING THE ROOF RACK / CARRIER AS PROVIDED WITH THE VEHICLE ON AUGUST 15, 2001, THE LOAD THAT I CARIED ON THE ROOF SLIPPED AND ALMOST FELL OFF THE VEHICLE INSPISTE OF MY BEST EFFORT IN TYING THE LOAD ON THE SET OF TWIN RACKS PROVIDED WITH THE VEHICLE. FORTUNATELY, DUE TO THE SOFT UNDERNEATH OF THE LOAD THE VEHICLE ROOF WAS NOT DAMAGED DUE TO THE LOAD SLIDING OFF THE ROOF. I CONTACTED HONDA TO FIND OUT HOW BEST TO USE THE CARRIER RACK PROIVDED WITH THE VEHICLE. HONDA REPRESENTATIVE VERBALLY INFORMED ME THAT THE ROOF CARRIER / RACK AS ORIGINALLY PROVIDED WITH THE HONDA ODYSSEY - EX MINIVAN CAN NOT BE USED, BUT HONDA REFUSES TO DO ANYTHING ABOUT IT. BASICALLY, MY COMPLAIN IS THAT HONDA SOLD ME AN EQUIPEMENT WITH THE NEW VEHICLE THAT IF USED AS SUCH WILL DAMAGE THE VEHICLE, THE LOAD WILL MOST LIKELY FALL OF THE VEHICLE RESULTING IN HAZARDOUS CONDITIONS FOR OTHER DRIVING ON THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#899581November 28, 2001
AIR BAGS:FRONTAL
WHILE DRIVING APPROXIMATELY 50-55 MPH HAD A COLLISION WITH ANOTHER VEHICLE. UPON IMPACT WITH OTHER VEHICLE AIR BAGS DID NOT DEPLOY. DEALER AND MANUFACTURER WERE NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#754986November 27, 2001
SERVICE BRAKES, AIR:ANTILOCK
1ST DEALER ROADTEST OK, 2ND DEALER TECHNICIAN ROADTEST CHECK OK "YOU MUST GO" 3TH NO BODY HEARS MY REASON, SOMETIME , GOTO STOP SIGN STOP CAR, BUT IT CANT 100% STOP , IT STILL POWER OUTPUT . *AK (DOT NUMBER: 96T M+S TIRESIZE: P215/65R16)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
1
#899356November 21, 2001
STRUCTURE:BODY:DOOR
SLIDING DOOR ON BOTH DRIVER/S AND PASSENGER'S SIDES IS VERY DANGEROUS. TOOK TO DEALER, AND THEY REPLACED BOTH HANDLES. CURRENTLY, DOOR HAS TO BE LUBED EVERY 3 MONTHS. A FOUR YEAR OLD WAS ABLE TO BREAK HANDLE. CONSUMER FELT THERE WAS DEFECT IN SLIDING DOOR. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754672November 19, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION, UNKNOWN OR OTHER, POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER, ELECTRICAL SYSTEM:STARTER ASSEMBLY:SOLENOID
ENGINE CHECK LIGHT CAME ON AT ABOUT 72,000 MILES. TOOK THE CAR IN TO LEIGTH HONDA AND THEY TOLD ME TO REPLACE THE SOLENOID. I PAID $400 AND IT WAS REPLACED . ABOUT 1,000 MILES LATER THE ENGINE CHECK LIGHT CAME BACK ON. THIS TIME TOOK IT TO AUTO PARK HONDA IN CARY, NC. IT HAD A TORQUE CONVERTER FAILURE CODE AND TRANSMISSION WAS REPLACED WITH A NEW TRANSMISSION. I HAVE HAD THE REPAIRED VAN BACK FOR TWO WEEKS AND THE ENGINE CHECK LIGHT HAS COME BACK ON AGAIN. WE ARE WAITING FOR AUTO PARK'S RESPONSE. I HAVE BEEN REA MANY, MANY COMPLAINTS ABOUT THE EXACT SAME PROBLEM AT THE AUTOFAN.COM WEB SITE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754664November 18, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
THOUGH WE BOUGHT THE ODYSSEY USED, IT ONLY HAD 10K MILES ON IT BY AN ELDERLY COUPLE. NO TOWING, NO STEEP HILLS, NO ABUSIVE DRIVING. TRANSMISSION STARTED SHIFTING AT WRONG TIMES, THEN WE HEARD LOUD 'CLUNK' WHEN PUTTING IT IN REVERSE. BROUGHT IT TO DEALER AND WAS TOLD WE NEEDED TO REPLACE THE TRANSMISSION WITH A USED ONE FOR $3075 (90 DAY WARRANTY) OR NEW ONE FOR $4700 (50K/50 MTH WARRANTY). WE TRANSFERRED CAR TO TRANSMISSION SHOP WHO IS REBUILDING IT FOR $2100. NO MENTION AT DEALER OF ANY KNOWN PROBLEMS WITH ODYSSEY TRANSMISSIONS, BUT IT SOUNDS LIKE THERE IS A CONSISTENT DEFECT. HAVE HEARD MANY STORIES OF PEOPLE GETTING POST-WARRANTY REPLACEMENTS FROM THEIR DEALER, AFTER PRESSURING THEM TO FIX THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#899116November 14, 2001
ELECTRICAL SYSTEM
VEHICLE HAD A TOTAL ELECTRICAL SHUTDOWN. CONSUMER LOST BRAKES/POWER STEERING, AND SMOKE CAME FROM IGNITION HOUSING. TOOK TO DEALER, AND THEY REPLACED DEFECTIVE PART WITH 35130-SXO-AO1 STEERING SWITCH. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#899128November 14, 2001
AIR BAGS
SAFETY RESTRAINT SYSTEM LIGHT ON THE INSTRUMENT PANEL STAYS ILLUMINATED DURING OPERATION OF VEHICLE. A PRIVATE MECHANIC DIAGNOSED COMPUTER AS HAVING A FAULTY CHIP WHICH HAS TO BE REPLACED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754093November 5, 2001
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
HEAD RESTRAINTS (HR) DO NOT WORK AS DESCRIBED ON PGS 14 & 104 OF OWNERS MANUAL. I HAVE A LONG TORSO AND THE FULLY EXTENDED HEAD RESTRAINTS HIT ME BELOW THE BOTTOM OF MY SKULL. FROM THE TOP OF THE FULLY EXTENDED HR THERE IS STILL 10" TO THE ROOF. I CALLED THE LOCAL DEALER & HONDA AM ABOUT ALT. HR'S WITH LONGER POSTS. I WAS TOLD NONE EXIST EVEN THOUGH I CAN'T COMPLY WITH THE SAFETY INSTRUCTIONS OF THEIR MANUAL. TO ME, HONDA CAN BE SUIED FOR FAULTY EQ. IF I'M REAR ENDED AND RECEIVED NECK/SPINE INJURIES. THE LOCAL DEALER PARTS DEPT SAID I'M NOT THE FIRST TO ASK ABOUT THE SHORT POSTS ON HEAD RESTRAINTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#898603October 31, 2001
SEAT BELTS:FRONT:RETRACTOR
LAP AND SHOULDER BELT IN REAR SEAT HAD RETRACTED AROUND CHILD'S NECK AFTER CHILD UNLATCHED BELT. WHEN IT RETRACTED AROUND CHILD'S NECK IT LEFT A RED MARK AROUND CHILD'S NECK. SEAT BELT HAD LOCKED, AND HAD TO BE CUT TO GET LOOSE. CONTACTED DEALER, AND DEALER STATED SEAT BELT WAS BUILT ACCORDING TO GOVERNMENT REGULATIONS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753955October 31, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILED WHILE DRIVING. DEALER "FIXED" TRANSMISSION PER MANUFACTURER'S RECOMMENDATION AND SPECIFICATIONS AND IT FAILED A SECOND TIME ONE WEEK AFTER FIRST REPAIR. I DID NOT HAVE AN ACCIDENT, BUT I COULD HAVE HAD I BEEN ACCELERATING TO MERGE ONTO A HIGHWAY OR ANOTHER SITUATION WHEN NOT GETTING INTO GEAR WOULD BE A DANGER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753799October 28, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753768October 27, 2001
AIR BAGS
SRS CONTROL UNIT DEFECTIVE AND NON-FUNCTIONAL. SRS NOW INOPERATIVE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753410October 19, 2001
VEHICLE SPEED CONTROL
PULLING INTO PARKING SPACE WITH TRANSMISSION IN DRIVE AND FOOT LIGHTLY ON BRAKE PEDAL, EASING UP TO CURB AT A "SLOW WALK" SPEED, THROTTLE WENT FULLY OPEN, CAR LURCHED OVER CURB THROWING DRIVER BACK INTO SEAT. BEFORE DRIVER COULD RESPOND BY BRAKING, THE CAR TRAVELED APROX. 20 FEET UP AN EMBANKMENT AND HIT A WATER PIPE RISER COMING TO A STOP. DRIVER PUT TRANSMISSION INTO PARK AND ENGINE IMMEDIATELY STOPPED REVING AND TIRES STOPPED SPINNING.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#753337October 17, 2001
SEATS:FRONT ASSEMBLY:RECLINER
RIGHT FRONT PASSENGER TURNED IN RIGHT FRONT SEAT TO ADJUST REAR AIR CONDITIONING CONTROLS. IN DOING THIS, PRESSURE WAS PUT ON THE SEAT BACK AND THE SEAT BACK SNAPPED AND BROKE LOOSE FROM THE SEAT BOTTOM ON THE LEFT HAND SIDE. THE SEAT WAS NO LONGER SAFE TO SIT IN BECAUSE THE SEAT BACK WAS NOT SECURED TO THE SEAT BOTTOM ON THE LEFT HAND SIDE. WHEN TAKEN TO THE DEALERSHIP, THEY SAID THAT THE INNER ADJUSTER STUD WAS BROKEN. AMERICAN HONDA AGREED TO PAY FOR THE PART OUT OF WARRANTY ($100) BUT THE DEALERSHIP DID NOT WANT TO HELP WITH ANY OF THE LABOR AT FIRST. IN TALKING TO AMERICAN HONDA, THEY SAID LABOR HAD TO BE HANDLED WITH THE DEALERSHIP AND THE DEALERSHIP FINALLY AGREED TO COVER $60 OF THE $160 LABOR CHARGE. THE COST IS ONE THING, BUT MORE IMPORTANTLY, I AM CONCERNED ABOUT THE SAFETY OF THIS PART FOR OTHER PEOPLE. I FEEL THERE COULD BE A SERIOUS SAFETY ISSUE HERE AND THAT THIS PART SHOULD NOT HAVE FAILED. WITH THE SMALL AMOUNT OF PRESSURE APPLIED TO THE SEAT BACK TO CAUSE IT TO BREAK, THE SEAT WOULD HAVE SURELY FAILED IN AN ACCIDENT (MUCH GREATER FORCE), POSSIBLY CAUSING SERIOUS INJURY TO ANYONE SITTING IN THE SEAT. I AM CONCERNED THAT THE PART THAT FAILED WAS DEFECTIVE AND DO NOT WANT SOMEONE ELSE TO FIND OUT AS A RESULT OF AN ACCIDENT THAT POSSIBLY INJURES SOMEONE. WE HAVE NOT HAD THE PART REPAIRED, BUT NEED TO DO SO THIS WEEK. I WILL HAVE THE DEALERSHIP SAVE THE PART FOR ME IN CASE YOU NEED IT FOR FUTURE REFERENCE. BACK TO THE COST OF REPAIR, I FEEL THAT DUE TO THE NATURE OF THE FAILURE AND POSSIBLE SAFETY ISSUES THAT HONDA SHOULD PAY FOR THE ENTIRE REPAIR. AMERICAN HONDA DID AGREE TO PAY FOR THE PART, OBVIOUSLY BECAUSE THEY FELT THAT THE PART SHOULD OT HAVE FAILED, BUT THE DEALERSHIP IS NOT WILLING TO INSTALL IT AT NO CHARGE. I WILL TAKE THE ISSUE UP WITH THEM AGAIN. RESPECTFULLY SUBMITTED, RUSSELL CHASON *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753205October 14, 2001
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, UNKNOWN OR OTHER
THE CHECK ENGINE LIGHT COMES ON EVERY TIME THE GAS TANK GETS BELOW 1/2 TANK. THE DEALER STAES THAT THEY OR HONDA CAN NOT DETERMINE WHY THIS IS HAPPENING. THEY ARE CHANGING PARTS, BUT CAN'T FIGURE OUT WHY THE LIGHT KEEPS COMING ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753064October 10, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
MANY HONDA ODYSSEY 1999/ 2000 HAVE TRANSMISSION FAILURE WITHIN FIRST 50000 MILES. I AM ONE OF THEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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