Honda Odyssey Complaints

12,890 consumer complaints on file.

#757210January 22, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BRAKE PROBLEMS, LOUD NOISE WHEN APPLIED. PURCHASED 8/98 AND HAVE TAKEN IT TO THE DEALERS FOR REPAIRS, 7 TIMES, FOR THE VERY SAME PROBLEM. HAD THE FRONT BRAKES REPLACED, AND ROTORS MACHINED, MILEAGE 22,201, 4/10/00. RETURNED 7/13/00, 3 MONTHS LATER, FOR THE SAME PROBLEM,MILEAGE 25,262 WAS TOLD FRONT BRAKES 65%. THEN TODAY, 1/22/02 RETURNED, SAME PROBLEM, MILEAGE 38,444, AGAIN, TOLD NEED TO REPLACE FRONT BRAKE PADS AND RESURFACE THE ROTORS. HOW MUCH LONGER DO WE HAVE TO PUT UP WITH THIS? WE HAVE ALWAYS DONE WHAT THE DEALER SUGGESTED NOW WHAT?.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757214January 22, 2002
SEAT BELTS:FRONT:RETRACTOR
I AM FILING THIS WITH YOU BECAUSE I CANT SEEM TO UNDERSTAND HONDAS LOGIC IN DEALING WITH A SERIOUS SAFETY EQUIPMENT MALFUNCTION ON A NEWER CAR THAT IS SUPPOSED TO BE UNDER WARRANTY. THE SPECIFIC PROBLEM IS THAT THE MIDDLE PASSENGER SIDE SEATBELT ON MY 2000 HONDA ODYSSEY EX HAS BROKEN AND WILL NOT RETRACT. THE GENERAL PROBLEM IS THAT I NEED TO GO ALL THE WAY TO CANADA FROM SEATTLE TO GET IT FIXED. MY WIFE AND I PURCHASED OUR 2000 HONDA ODYSSEY EX FOUR MONTHS AGO WITH 29,000 MILES ON IT. THE VAN WAS PURCHASED FROM A PRIVATE PARTY WHO HAD BOUGHT IT WITH 192 MILES ON IT FROM A DEALER. WITH THE PURCHASE CAME AN EXTENDED WARRANTY LEADING US TO ASSUME THAT WE WOULD BE TAKEN CARE OF IF THE HONDA ODYSSEY EX HAD ANY SERIOUS PROBLEMS. I THINK OF A BROKEN SEATBELT THAT HOLDS IN MY CHILDREN AS A SERIOUS PROBLEM. MY REGULAR MECHANIC TOLD ME TO TAKE IT TO A DEALER BECAUSE HE SAID HONDA HAS A LIFETIME WARRANTEE ON THEIR SEATBELTS. MY EXTENDED WARRANTEE COMPANY (HERITAGE) DOES NOT COVER SEATBELTS OR AIRBAGS BUT INSISTED THAT HONDA SHOULD. WE TOOK IT TO A HONDA DEALER (BURIEN HONDA) WHO SAID THAT SEATBELTS ARE ALWAYS COVERED BY HONDA. THEY TOOK MY INFO AND SAID THEY WOULD ORDER THE PARTS. A FEW HOURS LATER I GOT A CALL FROM THE DEALER STATING THAT BECAUSE THE CAR HAS A VIN INDICATING IT WAS PURCHASED IN CANADA IT WAS NOT COVERED. I THEN CALLED HONDA (IN AMERICA) CUSTOMER SERVICE CENTER THEY WERE NICE BUT TOLD ME THAT CARS SOLD IN CANADA ARE NOT COVERED BY HONDA WE DID NOT KNOW THE VEHICLE WAS FROM CANADA, ALTHOUGH THAT SHOULD NOT MATTER. IT IS MY UNDERSTANDING THAT ALL 2000 HONDA ODYSSEYS WERE MADE IN CANADA AND ALL HAVE THE SAME FAMILIAR HONDA LOGO ON THE HOOD. I CAN NOT IMAGINE SEAT BELTS BEING VERY DIFFERENT BETWEEN CANADA AND AMERICA. IN AN AUTO ACCIDENT, SOMEONE COULD GET INJURED OR EVEN KILLED BECAUSE OF THIS BROKEN SEATBELT. THIS WEEK, WE GO TO CANADA. THANK YOU FOR YOUR HELP, MARC, NATALIE AND MADISON ITS MY SEAT BELT THAT IS BROKEN MCCANN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756939January 16, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN ENGINE IS COLD, TRANSMISSION JERKS AND LURCHES. VEHICLE CANNOT INCREASE SPEED BEYOND 20 MPH. DEALER (NOT THE SAME AS WHERE IT WAS PURCHASED) THIS IS MOREHEAD HONDA IN NEWBURGH NY SAID IT NEEDED TRANSMISSION SERVICING AND NEW PARTS, CHARGED US $250. NOW THEY TELL US IT NEEDS NEW TRANSMISSION AND THEY WILL COVER ALL BUT $800. WE HAVE SPENT ENOUGH ALREADY ON REPAIRING THIS POORLY BUILT VEHICLE. THIS IS A PROBLEM THAT IS HAPPENING TO MANY OF THESE VEHICLES AND IT IS TIME THAT THE MANUFACTURER BE SUBJECTED TO A RECALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756899January 15, 2002
STRUCTURE:BODY:DOOR
WE WERE TOLD THE AUTOMATIC DOORS HAVE SENSORS SIMILAR TO THOSE OF GARAGE DOOR OPENERS-THEY DO NOT AND IT TAKES A TREMENDOUS AMOUNT OF ADULT FORCE TO OPEN THE DOOR WHEN IT CLOSES ON A PEROSN OR BODY PART. ACHILD COULD EASILY BE CRUSHED BY THIS MECHANISM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8001932January 10, 2002
STRUCTURE:BODY:DOOR
WHEN DOORS ARE UNLOCKED BY MASTER LOCK, SLIDING DOORS DO NOT OPEN FROM OUTSIDE OF VEHICLE. DEALER AND MANUFACTURER HAVE BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756669January 10, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM), UNKNOWN OR OTHER
THE VAN'S ENGINE WARNING LIGHT AND TRACTION CONTROL LIGHT CAME ON AT ABOUT 2700 MILES WHILE I WAS DRIVING THE VEHICLE. IN ADDITION, THE VEHICLE GEAR SHIFT WAS IN THE "D" MODE FOR DRIVE, AND THE GREEN LIGHT BEGAN BLINKING OFF AND ON AT THE SAME TIME THE ENGINE LIGHT AND TCS LIGHT WERE ILLUMINATED. THE HONDA DEALERSHIP REPLACED THE PRESSURE CONTROL SOLENOID AND THIS ENDED THE LIGHTS BEING DISPLAY. TODAY, AT 3100 MILES, THE ENGINE WARNING LIGHT AND TCS LIGHT CAME ON AGAIN AND THE "D" GEAR SHIFT LIGHT WAS BLINKING OFF AND ON. I TOOK THE VEHICLE TO THE HONDA DEALERSHIP THIS MORNING AND WAS TOLD 5 HRS LATER THAT MY VEHICLE NEEDS A NEW TRANSMISSION. I AM SHOCKED AND ALSO DISAPPOINTED. IT IS NEW AND COST $30,000 TO PURCHASE. WHAT A BUM DEAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#785834January 7, 2002
EXTERIOR LIGHTING:BRAKE LIGHTS
HIGH CENTER BRAKE LIGHT FAILED. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756200December 30, 2001
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
IN AUGUST THE VEHICLE WAS TAKEN TO THE DEALER FOR THE LEFT SLIDING DOOR NOT WORKING PROPERLY. THEY ADVISED IT HAD A BROKEN CENTER ROLLER AND IT WAS REPLACED (AT A DEDUCTIBLE COST 100). IN NOVEMBER THE DEALER WAS CONTACTED AND ADVISED THE SAME DOOR THEY WORKED ON WAS BEEPING CONTINUOUSLY (THE CHIME FOR THE DOOR NOT LATCHED), AND THAT THERE WAS 1 OCCURRENCE OF THE DOOR OPENING ON THE HIGHWAY 1FOOT ON IT'S OWN. THE DEALER LOOKED IT AND ADVISED IT HAD A BROKEN LATCH. OVER THE NEXT 2 WEEKS THEY WERE CONTACTED 2 TIMES FOR ME TO BE ADVISED IT WASN'T IN YET. 3 WEEKS AFTER THE LAST VISIT TO THE DEALER THEY SAID I COULD BRING IT IN ON FRIDAY 12/28. BY THIS TIME THE DOOR HAD OPENED FOR THE SECOND TIME ON IT'S OWN. THEY INITIALLY LOOKED AT THE DOOR AND ASKED WHAT WAS THE PROBLEM--THEY WERE AGAIN ADVISED OF THE PROBLEMS. THEY REPLACED THE DOOR LATCH AGAIN AT A DEDUCTIBLE COST OF 100. THE MECHANIC ADVISED THEY WORK ON THESE ALL OF THE TIME AND HE FELT THEY SHOULD GET A BETTER FIX SINCE IT IS SAFETY RELATED (MINI-VAN, DOORS OPENING ON OWN, CHILDREN--DIDN'T MIX). THE VEHICLE WAS PURCHASED AS A CANADIAN MODEL. VIN [XXX], I HAVE NHTSA RECALL CAMPAIGN NOTICE 00V119000 BUT WAS ADVISED MY VEHICLE DIDN'T "NEED" THAT DONE. IT DIDN'T FALL IN THE RECALL PROGRAM---BASED ON MY 2 PROBLEMS I FEEL IT SHOULD. PLEASE LET ME KNOW WHAT I MAY DO TO SEE THAT THIS IS FIXED PROPERLY. I AM THINKING OF SELLING THE VEHICLE DUE TO THIS SAFETY PROBLEM BUT CANNOT IN GOOD CONSCIENCE PASS THIS ONLY ANOTHER PERSON. THANK YOU. [XXX].*AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756148December 28, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
MANUFACTURER DENIES ANY PROBLEMS HOWEVER WE HAVE A HONDA SERVICE BULLITEN THAT STATES OTHERWISE SB #00-065 PLEASE READ IT. THEY ARE REPLACING THEM WITH REMANUFACTURED TRANSMISSIONS BUT THERE IS NO REASON TO BELIEVE THAT THEY ARE FREE FROM THIS SAME DEFECT. THAT IS WHY HONDA HAS PUT A TOTALLY NEW TRANSMISSION DESIGN INTO THE 2002.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8001035December 21, 2001
SEAT BELTS:FRONT:RETRACTOR, STRUCTURE:BODY:DOOR
SEATBELTS WILL NOT RETRACT. DRIVER'S SIDE SEAT BELT DOES NOT RETRACT CORRECTLY. INSTEAD OF DOOR OPENING IT PRESSES FORWARD. *AK SEAT BELT REPLACED THREE TIMES BECAUSE BELT CONTINUED TO COME OUT UNTIL MAXIMUM LENGTH AND WOULD NOT RETRACT. AUTOMATIC SLIDING DOOR WAS BROKE. THE CONSUMER IS ASKING FOR REPLACEMENT OR REFUND FOR THE VEHICLE.*YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755910December 21, 2001
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
WHEN POWER DOORS ARE CLOSED USING HANDLE, IF RESISTANCE IS ENCOUNTERED, THE DOOR CLOSES WITH INCREASED FORCE AND DOES NOT SHOP. WHEN A ROLL OF PAPER TOWELS IS PUT INTO THE DOOR, THE DOOR DESTROYED THE PAPER TOWELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8000937December 19, 2001
SEATS
UPON IMPACT IN A REAR END COLLISION FRONT SEATS MOVED FORWARD, CAUSING INJURIES TO DRIVER AND PASSENGER. *JG *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#755808December 19, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION, UNKNOWN OR OTHER
ENGINE CHECK LIGHT TURNS ON REPEATEDLY. HONDA SERVICE SAYS FAILURE CODE INDICATES NEW TRANSMISSION NEEDED, ALTHOUGH WE DO NOT DETECT TRANSMISSION PROBLEMS JUST YET. INTERNET SEARCH HAS TURNED UP A LOT OF OTHERS MENTIONING SIMILAR TRANSMISSION PROBLEM WITH 1999 HONDA ODYSSEY, AND I DONT WANT TO WAIT UNTIL THERE IS AN ACCIDENT BEFORE REPORTING MY TRANSMISSION PROBLEM. BASED ON THE NUMBER OF OTHERS OWNERS WITH SAME PROBLEM, HOPEFULLY HONDA WILL DO THE RIGHT THING AND REPAIR/FIX THIS PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8000778December 17, 2001
STRUCTURE:BODY:DOOR
AUTOMATIC SLIDING DOOR DOES NOT HAVE A SENSOR OR INDICATOR OR ANY TYPE OF REVERSE MECHANISM TO STOP DOOR FROM MOVING FORWARD WHILE PASSENGERS ARE ENTERING VEHICLE, WHICH COULD CAUSE PASSENGER TO BECOME INJURED. PLEASE GIVE ANY FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755756December 17, 2001
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
REFER TO ODI#755486- DEALER VISIT TODAY- CODE 31-2 PFINH SIGNAL--DEALER CALLED AMERICAN HONDA TECH LINE FOR ASSISTANCE, THEY STATE THE TCS LIGHT WILL COME ON FOR EGR CODE, THEY STATE THE TCS SYSTEM IS OPERATIONAL, TCS CODE IS A FALSE CODE DUE TO MOMENTARY INTERUPTION OF SIGNAL TO PRIMARY CONTROL MODULE, AND IS A CHARACTERISTIC OF THE CAR. CAR AFTER 7 VISITS HAS NOT BEEN REPAIRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#6900708December 11, 2001
STRUCTURE:BODY:DOOR
MIDDLE OF BACK DOOR METAL IS FATIGUE. DOOR METAL IS DENTING. CONTACTED DEALER, AND DEALER STATED CONSUMER WAS PUSHING ON METAL WHEN CLOSING DOOR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#6900618December 10, 2001
STRUCTURE:BODY:DOOR
POWER SLIDING DOOR WILL OPEN UNEXPECTEDLY DURING OPERATION OF VEHICLE. DEALERSHIP INFORMED CONSUMER THIS VEHICLE WAS NOT INCLUDED IN ANY RECALL. PREVIOUS OWNER HAD THIS PROBLEM EXAMINED BY DEALERSHIP. MECHANICS CLEANED GROUND AND SLIDE FOR SLIDING DOOR FAILING TO EFFECTIVELY REMEDY THE PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755486December 10, 2001
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
VIN#[XXX]-ODYSSEY 2000 FAX BEING SENT WITH DETAILS ON 12/11/01. NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755343December 6, 2001
AIR BAGS:FRONTAL
AIR BAGS FAILED TO DEPLOY. PICTURES AND ACCIDENT REPORT WERE E-MAILED TO MICHAEL LEE AT NHTSA ON 12/05/2001.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#755248December 3, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
THE DEALER REPLACED A SOLENOID THE FIRST TIME. THREE WEEKS LATER THE SAME PROBLEMS EXISTS AND IS VERY UNSAFE TO DRIVE. TH VEHICLE OCCASIONALLY SHIFTS OUT OF DRIVE INTO NEUTRAL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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