Honda Odyssey Complaints

12,890 consumer complaints on file.

#10034025August 15, 2003
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
SEALANT THAT SEALS THE FUEL FILLER PIPE TO THE FUEL TANK UNSEALED, AND GAS WAS ABLE TO LEAK THROUGH. THE CAUSE OF THE UNSEALING STILL UNDETERMINED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033910August 14, 2003
VISIBILITY:WINDSHIELD WIPER/WASHER
WITHOUT USING THE WINDSHIELD WIPER WASHER SYSTEM THE TUBE THAT EXTRACTS THE WASHER FLUID EXTENDS OUTWARD. THIS ALLOWS ANY FLUID TO ENTER THROUGH THE WASHER TUBE INCLUDING RAIN. THAT DRAINAGE ENTERS THE VEHICLE COMPARTMENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033857August 13, 2003
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL:CRUISE CONTROL, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
PROBLEMS WITH ELECTRICAL SYSTEMS ON 2000 HONDA ODYSSEY.*MR POWER LOCKS, CRUISE CONTROL, AND POWER DOORS. *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032777August 13, 2003
SUSPENSION:REAR:SHOCK ABSORBER
I HAVE A 2003 HONDA ODYSSEY WITH THE TOWING PACKAGE. THE PROBLEM THAT I AM HAVING IS THAT MY REAR SUSPENSION CANNOT SUPPORT THE TONGUE WEIGHT OF MY POP UP TRAILER. ALSO THERE IS NO MANUFACTURER THAT MAKES HEAVY DUTY SHOCKS FOR THE ODYSSEY. MY MANUAL SAYS THAT THE ODYSSEY CAN TOW UP TO 3500 LBS. MY POP UP IS ONLY 2000LBS. EVEN WITH A WEIGHT DISTRIBUTION HITCH MY ODYSSEY STILL DIPS DOWN IN THE REAR. THIS IS DEFINITELY A SAFETY HAZARD WHEN DRIVING. HONDA SHOULD OFFER AS PART OF THE TOWING PACKAGE HEAVY DUTY SUSPENSION. I'VE CHECK THE INTERNET AND FOUND THAT MY COMPLAINT IS A COMMON COMPLAINT AMONG PEOPLE WHO TOW TRAILERS WITH THE HONDA ODYSSEY. WHEN THE BACK END DIPS DOWN IT TAKES WEIGHT OFF THE FRONT WHEELS WHICH IS DEFINITELY A SAFETY HAZARD. I BELEIVE THAT HONDA SHOULD BE FORCE DTO OFFER HEAVY DUTY SUSPENSION TO THOSE PEOPLE THAT HAVE THE TOWING PACKAGE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032707August 12, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
HONDA ODYSSEY PURCHASED IN 2000 HAS HAD TRANSMISSION REPLACED TWICE. CURRENTLY IN LITIGATION WITH HONDA INC WITH NJ LEMON LAW. SEVERAL MEETINGS WITH HONDA REPS (TO INCLUDE ARBITRATION) HAVE RESULTED IN NO SATISFACTION. I CANNOT DEPEND ON THIS VEHICLE FOR ANY OF MY TRANSPORTATION NEEDS DUE TO CONTINUING PROBLEMS AND SAFETY CONCERNS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032574August 11, 2003
FUEL SYSTEM, GASOLINE, WHEELS, PARKING BRAKE, SERVICE BRAKES, HYDRAULIC, ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
AMERICAN HONDA MOTOR CO., INC. HONDA AUTOMOBILE CUSTOMER SERVICE 1919 TORRANCE BOULEVARD MAIL STOP: 500 - 2N - 7D TORRANCE, CA 90501-2746 CLAIM NUMBER: [XXX] DEAR HONDA, WE ARE WRITING TO YOU IN ORDER TO PUT YOU ON NOTICE OF A POTENTIAL VEHICLE DEFECT WITH MY NEW 2003 HONDA ODYSSEY, VIN: [XXX]. AFTER HAVING THE VEHICLE JUST 6 WEEKS THE VEHICLE EXPERIENCED THE FOLLOWING PROBLEMS: 1. BRAKES BEGAN TO GET SOFTER AND WOULD NOT ENGAGE TILL ALMOST TO THE FLOOR 2. WHILE WAITING AT A SIGNAL THE CAR ENGINE APPEARS TO BE REVVING UP AND SHAKING 3. RATTLING NOISE EMANATING FROM THE MUFFLER LINKAGE 4. LOW FUEL WARNING LIGHT COMES ON WHEN GAGE IS STILL AT TANK. OF GRAVE CONCERN IS AN INCIDENT THAT OCCURRED LAST FRIDAY, AUGUST 8, 2003 WHILE MY WIFE WAS TAKING MY SON TO CELEBRATE HIS 6TH BIRTHDAY AT SUMMER CAMP. THIS IS WHAT HAPPENED: AFTER MAKING A TURN ON A STEEP HILL MY WIFE PROCEEDED DOWN THE HILL. WHILE GOING DOWN THE HILL THE BRAKES COMPLETELY FAILED TO OPERATE AND THE FOLLOWING LIGHTS ILLUMINATE ON THE DASH , BATTERY, OIL, DOOR OPEN WARNING LIGHTS. THE ENGINE WAS STILL ON AND SHE HAD TO USE THE EMERGENCY BRAKE TO STOP THE VEHICLE. WE WERE VERY FORTUNATE THAT THERE WAS NO ACCIDENT, THE VEHICLE WAS NOT GOING FAST AND WE WERE ABLE TO BRING THE VEHICLE TO A STOP. MY WIFE WAS EXTREMELY FRIGHTENED AND UPSET BY THE INCIDENT. SHE WAS ALMOST IN A VERY SERIOUS ACCIDENT! WE HAD THE VEHICLE TOWED TO BEAVERTON HONDA WHO ADVISES US THUS FAR THEY COULD NOT DUPLICATE THE PROBLEMS. YOU CAN SURELY UNDERSTAND OUR CONCERNS WITH THIS VEHICLE, ESPECIALLY IF THERE APPEARS TO BE NOTHING WRONG WITH IT. WE WOULD LIKE HONDA OF AMERICA TO TAKE THE FOLLOWING STEPS TO PROTECT OUR FAMILY AND IT'S BRAND: 1. PROVIDE US WITH A LOANER ODYSSEY UNTIL& (2) 2. EXCHANGE OUR ODYSSEY WITH THE SAME EXACT VEHICLE FROM A DIFFERENT FACTORY OR FULLY REFUND OUR PURCHASE. *NLM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032378August 7, 2003
STRUCTURE:BODY:DOOR
CONSUMER STATED THAT IT WOULD BE HARD FOR THEM TO STOP THE SLIDING DOOR FROM CLOSING CAUSING MINOR INJURIES. DEALER NOTIFIED. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031040August 7, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN DRIVING FROM VA TO MI, GOING THROUGH MOUNTAINS OF PA, THE TRANSMISSION WOULD DOWN SHIFT FROM 4TH TO 3RD. AS I PROCEEDED DOWN LONG STEEP MOUNTAIN GRADES, BUT ONLY AFTER I TOUCH THE BRAKES JUST A BIT. THIS OCCURRED ABOUT 3 TIMES. THOUGHT SOMETHING WAS WRONG WITH TRANSMISSION. THEN I FIGURED IT WAS AN INGENIOUS DESIGN IN KEEPING THE CAR WITHIN A REASONABLE SPEED. ONCE I REACHED LEVEL GROUND AND PUT MY FOOT GENTLY ON THE ACCELERATOR, THE CAR UPSHIFTED TO 4TH AND OVERDRIVE WITH NO PROBLEMS. I HAVE HAD NO PROBLEMS WITH TRANSMISSIONS YET. YET! ADVICE: DRIVE IN 3RD GEAR WHEN DRIVING AROUND TOWN. ONLY PUT GEAR SHIFT INTO 4TH WHEN YOU KNOW YOU'LL BE DRIVING AT 50+ MPH FOR AN EXTENDED PERIOD OF TIME. I TOO HAVE HEARD THE CLATTERING IN THE ENGINE BAY WHEN THE ENGINE RUNS AT ABOUT 1500-1700 RPMS, SO I KEEP IT IN 3RD GEAR UNLESS I'M DRIVING ON THE HIGHWAY. I HAVE APPROXIMATELY 32000 MILES ON 2000 ODYSSEY AND NO PROBLEMS YET. I AM THE SECOND OWNER. FIRST OWNER BOUGHT 100,000 MILE WARRANTY FROM WARRANTY DIRECT UPON PURCHASE BACK IN 2000, WHICH WAS TRANSFERABLE TO ME WHEN I BOUGHT IT JUST AFTER CHRISTMAS 2002. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10027123August 7, 2003
AIR BAGS
WHILE DRIVING, THE AIR BAG WARNING LIGHT ILLUMINATED. THE WAS DEALER NOTIFIED. *AK THE SRS LIGHT WOULD ALWAYS COME ON AND WAS DISABLED FOR NO REASON EXCEPT FOR THE CONTROL MODULE FAILURE. THERE WAS NO AIR BAG DEPLOYMENT IN THE TWO MINOR ACCIDENTS. *SCC *JB *PH
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10030526July 31, 2003
SEAT BELTS
REAR SEAT BELTS LOCK FOR NO REASON. PASSENGERS MUST UNBUCKLE THE SEAT BELT TO UNLOCK THE MECHANISM. HAS HAPPENED AT LEAST 50 TIMES IN AN 8 MONTH PERIOD SINCE PURCHASE OF THE NEW 2003 HONDA ODYSSEY. MY CONCERN IS NOT ONLY INCONVENIENCE BUT THE SAFETY ISSUE OF HAVING TO UNBUCKLE THE SEAT BELT DURING DRIVING. HAPPENS MOSTLY ON THE FREEWAY AT STEADY SPEEDS. HONDA DEALER INSISTS THERE IS NO PROBLEM, BUT A SERVICE EMPLOYEE HAD TOLD ME WE ARE NOT THE FIRST TO HAVE THIS PROBLEM. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031459July 29, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
AUTOMATIC TRANSMISSION DEVELOPED A LOUD BANG WHEN GOING TO REVERSE, NOT ALLOWING VAN TO MOVE BACKWARDS ON SLIGHT ENCLINE, INTERMITTENTLY. ALSO, VAN LOST MOVEMENT WHEN DRIVER WAS MAKING A 3 POINT TURN WHICH HE HAD TO PUSH THE VAN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014634July 28, 2003
SEAT BELTS:REAR/OTHER
THE FIRST FAILURE RESULTED IN THE BELT NOT RETRACTING, THE SECOND FAILURE RESULTED IN THE BELT NOT LOCKING AFTER BEING RETRACTED. (BOTH INCIDENT OCCURRED IN THE SAME SEAT) *JB *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029089July 24, 2003
STRUCTURE:BODY:DOOR
THE DRIVERS SIDE SLIDING DOOR WILL NOT OPEN MANUALLY OR AUTOMATICALLY BECAUSE IT THINKS THE AGAS CAP DOOD IS OPEN. IT'S COMPLETLY CLOSED THOUGH.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029988July 23, 2003
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
CONSUMER STATED THAT ON VARIOUS OCCASIONS WHILE TRYING TO CLOSE THE PANEL SLIDING DOORS ON EITHER SIDE OF VEHICLE THE SLIDING DOORS WOULD CLOSE BUT WOULD NOT LATCH, CAUSING THE DOORS TO POP BACK OPEN. DEALER WAS NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029036July 23, 2003
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
AUTOMATIC DOORS FAIL. THE DOOR COULD NOT BE CLOSED COMPLETELY. THIS IS THE SECOND DOOR TO FAIL. HONDA KNOWS ABOUT THE DEFECT AND TOLD ME THE WOULDN'T FIX THE SECOND DOOR UNTIL IT FAILED. IT DID SO WHILE I WAS 100 MILES AWAY FROM HOME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028832July 22, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
CHECK ENGINE LIGHT AND TRACTION CONTROL SYSTEM (TCS) LIGHT CAME ON SIMULTANEOUSLY. LOCAL DEALER EXPLAINED THAT WE NEEDED TO REPLACE SOLONOIDS; $600 REPAIR. TWO DAYS LATER BOTH LIGHTS CAME BACK ON. DEALER SAYS WE NOW NEED A NEW TRANSMISSION. INTERNET CHAT ROOM PARTICIPANTS CLAIM HONDA ISSED A SERVICE BULLETIN 00-065 ABOUT THE PROBLEM. YOUR WEBSITE LISTS TENS OF IDENTICAL PROBLEMS WHILE ONE SITE AUTOFAM.COM LISTS SEVERAL HUNDRED IDENTICAL COMPLAINTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028740July 21, 2003
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
WHEN DRIVING MY ODYSSEY, NORMALLY IN THE 30-50 MPH RANGE, ALL OR MOST OF THE DASHBOARD INDICATOR AND WARNING LIGHTS WILL FLASH INTERMITTENTLY FOR A BRIEF SECOND OR TWO. THE NUMEROUS (25 + ) TIMES THIS HAS HAPPENED IS FRIGHTENING BECAUSE ONE THINKS THE VAN HAS STALLED. THERE SEEMS TO BE NO PATTERN OR CONNECTION SUCH AS PLAYING/NOT PLAYING RADIO, A/C, AMOUNT OF GAS, ETC. . . I WILL SAY 75-85% OF THE OCCURENCES HAPPEN ON THE ROAD LEADING TO OUR SUBDIVISION (USUALLY 30-50 MPH DRIVING). ALSO, I'M SURE THERE HAVE BEEN INSTANCES I HAVE MISSED IT BECAUSE IT CAN HAPPEN SO QUICKLY; ONE ACTUALLY HAS TO BE LOOKING AT THE PANEL. HONDA SAYS TO DRIVE THE VAN SINCE IT IS NOT STALLING AND THERE APPEARS TO BE NO INHERENT DANGER. HONDA'S POLICY IS THEY CANNOT DO ANYTHING UNTIL THEY REPLICATE THE PROBLEM. INTERESTING! WHAT ARE THEY GOING TO DO WHEN IT HAPPENS --- THERE'S NO TIME TO TAKE A PICTURE. I'VE CONSIDERED RUNNING A VIDEO CAMERA, BUT IT'S SO UNPREDICTABLE WHEN IT WILL HAPPEN. THERE SEEMS TO BE ABOUT A DOZEN DIFFERENT INSTANCES OF THIS HAPPENING (ACCORDING TO HONDA), BUT THEY CANNOT REPLICATE THE PROBLEM. GUESS WHAT? THE REPLICATION IS NOT LIKELY GOING TO HAPPEN UNLESS A SERVICE MANAGER OR TECHNICIAN TAKES TEMPORARY OWNERSHIP OF ONE OF THESE VEHICLES FOR A MONTH OR TWO. SOMETIMES THE FLASHING OCCURS ONCE EVERY MONTH OR TWO, MAYBE SEVERAL TIMES IN ONE DAY OR A WEEK. JUST BECAUSE THE SERVICE TECHNICIANS CANNOT DUPLICATE THE PROBLEM, DOES THAT MEAN SOME OF US ARE HALLUCINATING? IS ANYTHING BEING DONE OR EXPLORED BASED ON THE INFORMATION GIVEN. HONDA, IMAGINE THIS: IF YOU ACTUALLY REPLICATED THE PROBLEM AND SAW ALL THE DASHBOARD PANEL WARNING AND SERVICE LIGHTS FLASH, WHAT WOULD THAT MEAN TO YOU AND WHAT WOULD YOU DO? THIS IS NOT IMAGINARY! I AM KEEPING WRITTEN DOCUMENTATION OF EACH TIME THIS ISSUE IS CHECKED AND REPORTED, MAINLY FOR POST-WARRANTY ISSUES.*AK
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#10029371July 16, 2003
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
CONSUMER STATES SLIDING DOOR CLOSED ON CONSUMER'S HAND. CONSUMER STATES THERE'S NO SENSOR ON THE DOOR. DEALER NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025722July 9, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:ENGINE
WE WERE IN THE FIRST DAY OF A 10 DAY TRIP IN OUR 1999 HONDA ODYSSEY. THE CHECK ENGINE LIGHT AND THE TCS LIGHT CAME ON AND THEN THE TRANSMISSION BEGAN SLIPPING. (THE VAN HAD BEEN IN TO THE DEALERSHIP FOR A SIMILAR ISSUE WITH THE TCS LIGHT AND CHECK ENGINE LIGHT IN MAY, 2003 AND HAD ALSO BEEN CHECKED OUT PRIOR TO THE TRIP TO MAKE SURE EVERYTHING WAS IN GOOD SHAPE). THREE HOURS INTO OUR TRIP, THE LIGHTS COME ON AND WE'RE DEALING WITH AN OUT OF TOWN HONDA DEALER. WE WERE UNABLE TO GET A NEW TRANSMISSION DONE IN A TIMELY MANNERAT THE OUT OF TOWN DEALERSHIP AND WE NEEDED A VAN DUE TO A DISABLED CHILD AND NO VANS WERE AVAILABLE FOR RENT. THEREFORE, WE WERE LEFT WITH THE ONLY CHOICE WE FELT WE HAD WHICH WAS TO PURCHASE A NEW HONDA ODYSSEY (03) AT THE DEALERSHIP. AFTER WE GET HOME AND RESEARCH THIS ISSUE, WE FEEL THAT HONDA HAS BEEN LESS THAN FAIR AND HONEST. WE CALLED THE 800 NUMBER FOR HONDA CUSTOMER CARE. WHAT A JOKE! THEY FELT THAT THEY OWED US NOTHING, SINCE WE NO LONGER OWNED THE 99 HONDA. THEY ARE NOT EVEN ACKNOWLEDGING THAT THEY HAVE A PROBLEM WITH THE 99 ODYSSEY IN TERMS OF TRANSMISSION. THEIR VERY WORDS WERE "WE CAN'T TALK ABOUT THIS...THERE IS NO PROBLEM WITH THE 99 ODYSSEY TRANSMISSION...IT IS ONLY YOUR OPINION." IN ADDITION, NOW WE HAVE THIS EXPENSIVE CAR PAYMENT AND ARE WONDERING WHAT IF THIS TRANSMISSION FAILS US ON THE ROAD? NO LONGER CONFIDENT THAT THIS IS A GREAT AUTOMOBILE COMPANY! ALTHOUGH WE WERE NOT INVOLVED IN AN ACCIDENT, WE WERE TREMENDOUSLY INCONVENIENCED, BOTH EMOTIONALLY AND FINANCIALLY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025764July 9, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
1999 HONDA ODYSSEY TRANSMISSION FAILURE. OURS HAS HAD ALL RECOMMENDED MAINTENANCE, INCLUDING REQUIRED SERVICING AT 90K MILES (INCLUDING NEW TIMING BELT AND NEW TRANSMISSION FLUID). WE ALSO HAD PURCHASED AN EXTENDED WARRANTY (EXTENDS WARRANTY OUT TO 100K MILES). NOW, AT 114K MILES, OUR CHECK ENGINE LIGHT WENT ON AND THE TRANSMISSION WILL SLIP OR CLUNK INTO GEAR GOING FROM A SLOW SPEED AND ACCELERATING GENTLY (ENGINE WOULD REV, THEN THE TRANSMISSION WOULD TAKE HOLD, GO CLUNK!, AND VAN WOULD BE IN GEAR). OUR HONDA DEALER'S SERVICE SAYS THAT IT'S A COMPLETE TRANSMISSION FAILURE AND WE NEED TO PAY $5,050 FOR A NEW TRANSMISSION. THE DEALER SAYS THE PROBLEM IS OUT OF THEIR HANDS. HONDA CUSTOMER SERVICE SAYS IT'S BEYOND WARRANTY AND THEY WON'T COVER ANY REPAIRS OR REPLACEMENT (EVEN PARTIAL). MY LAST HONDA PRODUCT (A 1994 ACURA INTEGRA) WENT NEARLY 200,000 MILES WITH THE ORIGINAL TRANSMISSION (UNTIL I TRADED IT IN FOR A NEW CIVIC THIS YEAR). 114K HIGHWAY MILES ON A 1999 ODYSSEY SHOULD NOT REQUIRE A $5,000 REPAIR BILL TO KEEP THE CAR SAFE. (I.E. APPARENTLY THE TRANSMISSION CAN STOP WORKING AT ANY TIME, POTENTIALLY STRANDING ANYONE IN MY FAMILY WHO IS DRIVING THE VEHICLE, OR, I WOULD IMAGINE, CAUSE AN ACCIDENT UNDER THE RIGHT CONDITIONS).*AK I NOTICE I AM NOT THE ONLY ONE EXPERIENCING TRANSMISSION PROBLEMS. HTTP://WWW.CARSURVEY.ORG/VIEWCOMMENTS_REVIEW_25578.HTML AND AT EDMUNDS: 2,919 POSTS ALL ABOUT BAD HONDA TRANSMISSIONS! GO HERE: HTTP://TOWNHALL-TALK.EDMUNDS.COM/[email protected]@.EEA6370.EE93EE8 SOME EXAMPLES: HTTP://TOWNHALL-TALK.EDMUNDS.COM/[email protected]@.EE93EE8/2886 HTTP://TOWNHALL-TALK.EDMUNDS.COM/[email protected]@.EE93EE8/2760 HTTP://TOWNHALL-TALK.EDMUNDS.COM/[email protected]@.EE93EE8/2683 CAN THE NHTSA HELP?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Honda Odyssey