Honda Odyssey Complaints

12,890 consumer complaints on file.

#10208251October 29, 2007
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL*THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACT HAS TO HOLD THE NOZZLE TO ADD FUEL TO THE TANK. THE FUEL WARNING INDICATOR LIGHT HAS BEEN ILLUMINATED FOR TWO WEEKS. THE DEALER DIAGNOSED THE VEHICLE FOR NHTSA CAMPAIGN ID NUMBER 04V420000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP); HOWEVER, THEY DID NOT INDICATE THE RESULTS. ON OCTOBER 18, 2007, THE DEALER STATED THAT THERE WAS ENGINE FAILURE AND AIR CONDITIONER WIRES WERE HANGING, WHICH COULD POSSIBLY BE RELATED TO THE COOLANT SYSTEM. THE CONTACT WAS RESPONSIBLE FOR THE COST TO DIAGNOSE THE FAILURE. THE ESTIMATED PREVIOUS FAILURE WAS ON SEPTEMBER 12, 2007. THE MOST RECENT FAILURE WAS ON OCTOBER 29, 2007. THE FAILURE MILEAGE WAS 38,000 AND CURRENT MILEAGE WAS 39,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206937October 25, 2007
EQUIPMENT:APPLIANCE:AIR CONDITIONER
AC CONDENSER FAILED ON MY 2006 HONDA ODYSSEY AT 19075 MILES. SERVICE CLAIMS ROAD DAMAGE AND CHARGED OVER $600 TO REPAIR NOT COVERED BY MY EXTENDED WARRANTY. THIS IS A CONTINUING PROBLEM WITH HONDA AND SHOULD BE COVERED BY WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206489October 22, 2007
EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL*THE CONTACT OWNS A 2005 HONDA ODYSSEY. THE CONTACT STATED THAT THERE IS A WIDE OPENING ON THE LOWER GRILL OF THE VEHICLE. A ROCK ENTERED THE GRILL AND CREATED A HOLE IN THE AIR CONDITIONER CONDENSER, WHICH CAUSED A LEAK. HE TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE AIR CONDITIONER CONDENSER. THE CONTACT RESEARCHED THE FAILURE AND FOUND NUMEROUS COMPLAINTS FOR THIS SAME FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 61,000. UPDATED 12-12-07. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206533October 22, 2007
EQUIPMENT:APPLIANCE:AIR CONDITIONER
I HAVE A 2007 HONDA ODYSSEY. MILEAGE IS LESS THAN 10,000 MILES. AIR CONDITIONING WAS BLOWING HOT AIR. TOOK IT TO THE HONDA DEALERSHIP IN ROANOKE, VIRGINIA, AND WAS TOLD THAT IT LOOKS LIKE A ROCK HAD FLOWN INTO THE AIR CONDITIONING CONDENSER AND PUNCTURED IT. THEY WOULD NOT COVER IT UNDER WARRANTY AND SAID THAT I COULD MAKE A CLAIM UNDER MY AUTO INSURANCE POLICY. THEIR CHARGE TO REPAIR/REPLACE IS $700. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206470October 21, 2007
AIR BAGS
MY WIFE AND CHILD WERE INVOLVED IN A 3-CAR ACCIDENT THAT INVOLVED OUR 2002 ODYSSEY VAN. SHE ENDED UP REAR-ENDING THE 2ND VEHICLE DUE TO THE 1ST VEHICLE STOPPING IN THE FAST LANE OF A 55MPH HIGHWAY. THE INSURANCE ADJUSTER AND POLICE AT THE SCENE HAVE CONTINUALLY COMMENTED ON THE FAILURE OF THE AIRBAGS DEPLOYING SINCE THE IMPACT HAPPENED AT A SPEED OF BETWEEN 40-45MPH. THE EXTENT OF THE DAMAGE BECAME MANIFEST WHEN IT WAS TOTALED BY THE INSURANCE COMPANY. WHEN BROUGHT TO THE ATTENTION OF HONDA, THEY ASKED FOR THE INSURANCE COMPANY TO DO AN INVESTIGATION. OUR RESPONSE WAS THAT THE 1ST DRIVER WAS CITED FOR RECKLESS DRIVING AND HIS INSURANCE ISN'T INCLINED TO ASSIST. THEIR RESPONSE WAS THAT THEY COULDN'T ASSIST IN THE MATTER WHICH IS WHY I'M FILING THIS COMPLAINT. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10206285October 19, 2007
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
HONDAY ODYSSE SLIDING DOORS FAIL TO OPEN. THIS HAS HAPPENED A FEW TIMES. THE ONLY WAY TO FIX IT IS TO PULL OUT A FUSE AND RESET THE DOOR COMPUTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206290October 19, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL*THE CONTACT OWNS A 1999 HONDA ODYSSEY. WHILE DRIVING 55 MPH, THE IGNITION SWITCH FAILED AND CAUSED THE VEHICLE TO STALL WITHOUT WARNING. THE VEHICLE STALLED ON MANY OCCASIONS, BUT WOULD RESTART AND OPERATE NORMALLY. HE TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE IGNITION SWITCH. NHTSA CAMPAIGN ID NUMBER 02V120000 (ELECTRICAL SYSTEM:IGNITION SWITCH) WAS REFERENCED. THE CONTACT AND THE HONDA DEALER HAVE HAD DISAGREEMENTS ON WHETHER OR NOT THE VIN WAS INCLUDED IN THE RECALL. THE CURRENT MILEAGE WAS 105,674 AND FAILURE MILEAGE WAS 75,114. UPDATED 12/12/07 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206241October 18, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
VEHICLE STALLS (DIES OUT) WHILE DRIVING. OWNER FINDS OUT ABOUT RECALL ITEM AS PROBABLE REASON FOR VEHICLE STALL. OWNER CONTACTS THE VEHICLE MANUFACTURER, WHICH REPRESENTS THAT RECALL ITEM REMEDY WAS COMPLETED ON A GIVEN DATE. OWNER ASKS FOR INFORMATION ON WHO REPORTED THAT THE RECALL ITEM WAS REMEDIED. VEHICLE MANUFACTURER STATED THAT INFORMATION WAS NOT AVAILABLE. OWNER DISAGREES THAT REMEDY ON THE RECALL ITEM WAS COMPLETED, THEN CHECKS WITH THE LOCAL DEALER (THE ONLY ONE IN TOWN). DEALER DOES NOT HAVE ANY RECORD OF RECALL ITEM BEING COMPLETED, THOUGH HAVE CONFIRMED THROUGH DIAGNOSTICS THAT THE PROBLEM IS BECAUSE OF THE RECALLED ITEM. NO EVIDENCE OF CENTER-PUNCH FOUND AT ENGINE COMPARTMENT VIN TO INDICATE THAT RECALLED ITEM WAS REMEDIED. WORK MUST BE DONE, AND DEALER WILL CHARGE OWNER FOR WORK (PARTS AND LABOR). OWNER FEELS THAT MANUFACTURER INFORMATION IS INCORRECT, AND THAT MANUFACTURER SHOULD HONOR ITS RECALL NOTICE TO HAVE THIS PROBLEM REMEDIED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205900October 16, 2007
STRUCTURE:BODY:DOOR
SLIDING SIDE DOORS STICK AND DO NOT OPEN PERIODICALLY. THIS PROBLEM BEGAN DURING THE 1ST YEAR WE HAD THE VAN. WHEN THIS HAPPENS THE DOOR MUST BE OPENED FROM THE OUTSIDE, BUT IT DOES NOT ALWAYS OPEN EASILY, EVEV FROM THE OUTSIDE. I AM THE ORIGINAL OWNER, & THE DEALER HAS NOT BEEN ABLE TO CORRECT THIS PROBLEM. SO THE PROBLEM BEGAN IN 2000 AND IS STILL OCURRING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205694October 15, 2007
CHILD SEAT:TETHER: STRAP/WEBBING
AFTER PURCHASING THE EVENFLO TRIUMPH ADVANCE, I ATTEMPTED TO INSTALL IT IN MY 2002 HONDA ODYSSEY. AFTER USING THE LATCH SYSTEM TO INSTALL THE CHILD RESTRAINT IN THE FORWARD-FACING POSITION OF MY 2ND ROW CAPTAINS CHAIR, I WAS NOT ABLE TO USE THE TOP TETHER ON THE CHILD RESTRAINT. THE REASON FOR THIS WAS THE TETHER STRAP IS TOO SHORT. THE STRAP WAS AT LEAST 6-12 INCHES TOO SHORT, AND COULD NOT REACH THE TETHER ANCHOR OF THE ODYSSEY. WHEN I CALLED EVENFLO, THEY INFORMED ME THAT I CANNOT CURRENTLY ORDER A LONGER STRAP. SINCE THE HONDA ODYSSEY IS A VERY UBIQUITOUS VEHICLE, AND SINCE MANY RETAILERS WILL NOT ACCEPT RETURNS OF OPENED CHILD RESTRAINTS, I AM SURE THAT MANY, MANY PARENTS WILL SIMPLY FORGO USING THE TOP TETHER. THEY WILL GIVE UP. BUT THE TOP TETHER IS AN IMPORTANT SAFETY FEATURE. WITHOUT A LONGER TETHER ON THE EVENFLO TRIUMPH ADVANCE, MANY PARENTS WILL NOT COMPLETELY INSTALL THEIR CAR SEAT, AND MANY CHILDREN WILL BE LESS SAFE ON THE ROADS. EVENFLO SHOULD LENGTHEN THE STRAP ON THE TRIUMPH ADVANCE IMMEDIATELY. OR, AS A LESS DESIRABLE ALTERNATIVE, THEY SHOULD PROVIDE A LONGER STRAP FREE OF CHARGE TO PARENTS WHO REQUEST ONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205549October 13, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
SOFT BRAKE PEDAL AND BRAKE CHATTERING WHEN BRAKING AT HIGH SPEEDS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205560October 13, 2007
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
PROBLEM WITH POWER SLIDING DOOR. ON OUR 1999 EX ODYSSEY, THE PASSENGER SIDE POWER SLIDING DOOR CLOSES BUT NOT QUITE ALL THE WAY, IT WILL NOT "ENGAGE", OR "CATCH". THEREFORE, THE VAN THINKS THE DOOR IS STILL OPEN (OPEN DOOR LIGHT IS ON, BUZZES CONTINUALLY WHEN PUT INTO GEAR, AND INTERIOR LIGHTS STAY ON). BECAUSE THIS PROBLEM MY SON GOT HURT BECAUSE THE DOOR DIDN'T STOP WHEN HE WAS GETTING INTO THE VAN SO THE DOOR TRAPPED HIS ARM. THE DEALER SAYS THERE IS NO RECALL SO I HAVE TO PAY ALMOST $1,000 CANADIAN TO GET IT FIX. THE HONDA DEALER DOESN'T CARE ABOUT THIS ISSUE SO I WOULD LIKE TO FILE THIS PROBLEM IN COURT IF IT IS POSSIBLE. *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10205415October 11, 2007
EQUIPMENT:APPLIANCE:AIR CONDITIONER
SMALL ROCK DAMAGED AC CONDENSER. THIS CLEARLY IS THE DESIGN FLAW OF THE VEHICLE. THERE IS NO PROTECTIVE GRILL FOR THE FRAGILE AC CONDENSER. IT'S COST $600 TO REPLACE THE CONDENSER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205445October 11, 2007
EQUIPMENT:APPLIANCE:AIR CONDITIONER
I HAVE TWICE HAD MY AIR CONDITIONING CONDENSER GO OUT ON MY 2005 HONDA ODYSSEY, ONCE WHEN IT WAS 2 MONTHS OLD AND NOW AGAIN AS IT IS THREE YEARS OLD (37,000 MILES). THE DEALER SAYS IT IS FROM ROCKS HITTING THE CONDENSER UNIT. I FEEL THIS IS A WIDESPREAD PROBLEM (SEE HTTP://WWW.TOPIX.NET/FORUM/AUTOS/HONDA-ODYSSEY/TJBOPFUR3SVARKHCJ), BUT HONDA THUS FAR IS NOT ADDRESSING IT AS A RECALL PROBLEM. THEY ARE MAKING PEOPLE PAY TO HAVE THEM REPAIRED. THEY COVERED MY FIRST ONE BECAUSE THE VAN WAS ONLY TWO MONTHS OLD, BUT THE SECOND ONE IS NOT COVERED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205249October 9, 2007
EQUIPMENT:APPLIANCE:AIR CONDITIONER
TODAY I AM TOLD BY LOCAL HONDA DEALERS SERVICE SHOP THAT MY AC CONDENSER NEEDS TO BE REPLACED DUE TO ROAD DEBRIS (PROBABLY A ROCK) AND THE COST WILL BE OVER $900. I HAVE A 2005 HONDA ODYSSEY WITH LESS THAN 30,000 MILES. OF COURSE THIS HAPPENED WHEN WE WERE OUT OF TOWN AND DROVE HOME IN 95+ DEGREE TEMPERATURES. I HAVE SEEN HUNDREDS OF COMPLAINTS ONLINE ABOUT THE VERY SAME COMPLAINT. APPARENTLY IT IS A DESIGN FLAW THAT HONDA IS WELL AWARE OF. NOW I AM FACED WITH PAYING IT ALL OUT OF POCKET OR USING MY INSURANCE WITH ITS $500 DEDUCTIBLE AFTER HAVING BEEN TOLD THAT OUR COVERAGE COULD VERY WELL GO UP IN THE FUTURE BECAUSE OF IT (YET INSURANCE COMPANY COULD NOT SAY HOW MUCH OR WHEN). I AM BETWEEN A ROCK AND A HARD PLACE... MUCH LIKE THE POORLY DESIGNED HONDA AC CONDENSER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205197October 8, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
I WAS DRIVING MY 2000 HONDA ODYSSEY EX ALONG THE LOMBARD STREET IN SAN FRANCISCO WHEN THE TRANSMISSION SUDDENLY FAILED. I HAD 2 CHILDREN AND 3 ADULT PASSENGERS IN THE CAR. I STOPPED AT THE INCLINED ROAD WAITING FOR OTHER CARS IN FRONT TO DRIVE UP. I THEN SWITCHED THE GEAR TO "2" HOPING THAT IT WILL BE ENOUGH TO DRIVE THE CAR. AT THAT POINT, IT FAILED TO ACCELERATE FORWARD BUT INSTEAD STARTED MOVING BACKWARDS EVEN IF I ATTEMPTED TO MAX THE GAS PEDAL. I TRIED SHIFTING TO GEAR "1" BUT STILL THE WEIGHT WAS PULLING US DOWN AND IT CRASHED THE CAR BEHIND CAUSING A MINOR DAMAGE ON THE EXTERIORS OF BOTH CARS. I THEN ASKED ALL MY PASSENGERS TO GET OFF THE CAR AND SOMEHOW I WAS ABLE TO MANEUVER THE CAR DOWN SLOPE. I THEN PARKED THE CAR IN THE SIDE STREET, TURNED OFF THE ENGINE, OPENED THE HOOD AND LET IT COOL DOWN FOR ABOUT 30 MINUTES. AFTER THAT I WAS ABLE TO DRIVE THE CAR HOME AND TRIED TO AVOID STEEP INCLINED ROADS. RESEARCHING THE INTERNET, I FOUND SEVERAL REPORTS OF TRANSMISSION PROBLEMS IN HONDA ODYSSEY MINIVANS AND MY 2000 MODEL APPEARS TO BE INCLUDED IN THE LIST THAT HONDA HAS EXTENDED THE TRANSMISSION WARRANTY TO 100K MILES. IS THIS TRUE? WAS THE PROBLEM IN MY CAR AN INDICATION OF A FAILING TRANSMISSION AND/OR A MANUFACTURING DEFECT? THE CAR HAS 81K MILES AND I'M THE SECOND OWNER AND IT IS ALREADY OUT OF STANDARD WARRANTY. I PLANNED TO HAVE IT CHECKED BY A MECHANIC. I USED TO LOVE THIS ODYSSEY BUT AFTER THIS INCIDENT I'M NO LONGER SURE IF I CAN REALLY RELY ON THIS CAR. ANY HELP WOULD BE HIGHLY APPRECIATED. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10204636October 2, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
HONDA ODYSSEY 2000 TRANSMISSION FAILURES, 5 TRANSMISSION CHANGES IN 7 YEARS. THE LAST TIME TO CHANGE FOR A NEW TRANSMISSION WAS ON SEPTEMBER 27, 2007 AT 125,079 MILES. THE REPAIR COST WAS $3,634.05, WHICH WAS OUTRAGEOUS AND BUT NOT REIMBURSED BY HONDA CORPORATION DUE TO THE HIGH MILEAGE PER ITS MANAGEMENT. HOWEVER, FOR ONLY 125,000 MILES, I HAD TO CHANGE TRANSMISSION 5 TIMES IN SEVEN YEARS, WHICH IS VERY RIDICULOUS. I BELIEVE THAT THE TRANSMISSION FAILURE IS DEFECT OF THE CAR INSTEAD OF THE HIGH MILEAGE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204702October 2, 2007
STRUCTURE:BODY:DOOR
I AM OWNER OF HONDA ODYSSEY 2000. I HAVE HAD PROBLEMS WITH SLIDING DOORS ON THIS VEHICLE FROM EARLY ON. AFTER THE WARRANTY EXPIRED, I HAVE HAD MULTIPLE FAILURES ON THESE DOORS AND THEY HAVE COST ME HUNDREDS OF DOLLARS. DEALER CHARGED ME $500 TO FIX THESE DOORS IN MY RECENT INCIDENCE. THESE REPAIR CHARGES ARE A HIGHWAY ROBBERY SINCE I FEEL I SHOULD NOT BE PAYING FOR WHAT IS CLEARLY A MANUFACTURING AND DESIGN DEFECT IN THE VEHICLE. WHY ISN'T HONDA RECALLING THESE VANS AND FIXING THESE DOOR PROBLEMS ONCE & FOR ALL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204533October 1, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2003 HONDA ODYSSEY. AT 13,000 MILES, THE VEHICLE WOULD DOWNSHIFT ON ITS OWN. WHILE DRIVING 45 MPH, THE VEHICLE DOWNSHIFTED AS IF IT WOULD STALL. THE CONTACT HAD TO SLIGHTLY DEPRESS THE ACCELERATOR PEDAL IN ORDER TO KEEP THE VEHICLE FROM STOPPING. THE VEHICLE WAS TAKEN TO THE REPAIR SHOP AND THE MECHANIC STATED THAT HE WAS UNABLE TO FIND ANY STORED CODES OR ANY FAILURES WITH THE VEHICLE. HE TOOK THE VEHICLE BACK TO THE DEALER REGARDING A RECALL FOR NHTSA CAMPAIGN ID NUMBER 04V176000 (POWER TRAIN:AUTOMATIC TRANSMISSION) THAT HE DISCOVERED ONLINE. THE DEALER REMOVED THE COVER FROM THE TRANSMISSION AND INSPECTED THE SECOND GEAR. THEY NOTICED NO SIGNS OF HEAT BUILD UP DURING THE PHOTOGRAPHIC INSPECTION, THEREFORE THEY INSTALLED THE OIL JET KIT. THIS DID NOT CORRECT THE FAILURE. HE RETURNED TO THE DEALER AT 65,000 MILES FOR THE SAME FAILURE, HOWEVER, THEY WERE STILL UNABLE TO FIND ANY TRANSMISSION FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER AT 74,000 MILES FOR HESITATION AND SHIFTING PARTS. THE DEALER INSTALLED A PARKING SWITCH, BUT THE FAILURE STILL PERSISTS. THE CURRENT MILEAGE WAS 97,300 AND FAILURE MILEAGE WAS 13,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204454September 29, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2001 ODYSSEY IS NOW ON ITS FIFTH TRANSMISSION; THE TRANSMISSION HAS COMPLETELY FAILED FOUR TIMES. DEALER KEEPS REPLACING MY FAULTY TRANSMISSIONS WITH REBUILT FAULTY TRANSMISSIONS. I'M AFRAID TO HAVE MY CHILDREN IN THE CAR ANY MORE; I'VE BEEN STRANDED ON THE SIDE OF THE HIGHWAY TOO MANY TIMES BECAUSE HONDA & DEALER CAN'T SEEM TO INSTALL A RELIABLE TRANSMISSION. DEALER HAS SAID IT IS FOLLOWING THE WARRANTY BY INSTALLING A REBUILT TRANSMISSION AND SAYS "NEW" TRANSMISSIONS ARE NOT AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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