Honda Odyssey Complaints

12,890 consumer complaints on file.

#10209695November 22, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION SHIFTING HARD, DEALER SAID IT NEEDS REPLACED AFTER CHECKING IT ON COMPUTER. HE SAID HONDA HAD BEEN REPLACING SOME OF THESE IN THE 1999 ODYSSEY MODEL, BUT WOULD NOT REPLACE MINE BECAUSE THE CAR HAS TOO MANY MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209669November 21, 2007
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2002 HONDA ODYSSEY. WHILE MAKING A LEFT TURN AT APPROXIMATELY 10 MPH, THE ENGINE REVVED VERY HIGHLY AND THE VEHICLE RAPIDLY ACCELERATED. THE VEHICLE GLIDED ACROSS A GRASS STRIP. THE DEALER AND MANUFACTURER HAVE NOT BEEN NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE 47,000. UPDATED 03-05-08 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209556November 20, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
TL*THE CONTACT OWNS A 2006 HONDA ODYSSEY. WHILE DRIVING 45-65 MPH, THE FRONT END OF THE VEHICLE VIBRATED. THE DEALER STATED THAT WARPED ROTORS CAUSED THE FAILURE AND THEY REPLACED THE FRONT BRAKES AND ROTORS. APPROXIMATELY THREE MONTHS LATER, THE FAILURE RECURRED. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. AS OF NOVEMBER 20, 2007, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE FAILURE MILEAGE WAS 16,000 AND CURRENT MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209124November 16, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
THE TRANSMISSION ON MY 2003 HONDA ODYSSEY FAILED AT 67,800 MILES WITH NO WARNING AND NO PRIOR ISSUES. THIS TRANSMISSION HAS A HISTORY OF PREMATURE FAILURE AND THIS ONE REALIZED ITS PROPHECY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209082November 15, 2007
SERVICE BRAKES, AIR:DISC, SERVICE BRAKES, AIR:DISC:CHAMBER
WE PURCHASED BRAND NEW ODYSSEY JULY'07. FROM DATE OF PURCHASE WE NOTICED THE BRAKES PERFORMED BELOW PAR. THE BRAKES REQUIRED MUCH FORCE BE APPLIED AS WELL AS A LONGER STOPPING DISTANCE BE ACCOMMODATED. AT FIRST THE DEALER COMMENTED THAT OUR VEHICLE DID NOT HAVE A PROBLEM, HOWEVER, A TEST DRIVE SHOWED THAT IF ONE DEPRESSED THE BRAKE PEDAL WHILE THE CAR IS AT REST IT GAVE WAY UNTIL IT EVENTUALLY MADE CONTACT WITH THE FLOOR. AFTER THIS THE DEALER INSISTED THAT I LEAVE WITH A RENTAL WHILE THEY LOOKED AT THE PROBLEM, SEPT '07. THEY KEPT THE VEHICLE FOR TWO DAYS. UPON RETURNING THE VEHICLE THEIR COMMENTS WERE "WE HAVE IMPROVED THE MASTER CYLINDER, HOWEVER, THIS IS TEMPORARY AND I SHOULD ALLOW FOR A FURTHER INSPECTION AT MY NEXT OIL CHANGE". THE VEHICLE IS STILL NOT RIGHT. WHEN DRIVING THE VEHICLE IN HEAVY TRAFFIC AND BAD WEATHER IT DOES NOT INSPIRE CONFIDENCE, ONE FEELS AS THOUGH ONE IS DRIVING A LEMON. NOW THERE IS AN ADDITIONAL FAULT. THE COMPUTER FLASHES A WARNING (ERRATIC) "CHECK PETROL CAP"... THIS WARNING APPEARING AFTER HAVING COVERED 320MLS WITH STILL AMPLE FUEL IN THE TANK. NO APPARENT LOGIC CAN BE ATTACHED TO THE REASON OF THE WARNING. THE WARNING DISAPPEARS AFTER THE ENGINE IS TURNED OFF, THE PETROL CAP IS OPENED AND THEN CLOSED AGAIN AND, THE ENGINE RESTARTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208909November 14, 2007
EQUIPMENT, EQUIPMENT:APPLIANCE:AIR CONDITIONER
THE A/C STARTED BLOWING HOT AIR ON 6/10/07. THE DEALER INFORMED US THERE WOULD BE A $195 INSPECTION FEE BEFORE REPAIRS WERE STARTED. WE WERE INFORMED A ROCK HIT THE CONDENSER, AND REPAIRS WOULD NOT BE UNDER WARRANTY. WE WERE SHOWN NO EVIDENCE OF THE DAMAGE. THE DEALER IMPLIED THIS WAS A RARE PROBLEM, YET INSISTED THAT AMERICAN HONDA WOULD NOT COVER ANY PART OF THE RESPONSE, AS THE DEALER HAD DEALT WITH THEM ON THIS ISSUE IN THE PAST. NOT WANTING TO WASTE THE $195 INSPECTION FEE, I GAVE THE GO AHEAD TO WHAT I FOUND OUT LATER WAS AN OVER-PRICED $840 REPAIR. THIS IS AN OBVIOUS DESIGN FLAW, ONE THAT AMERICAN HONDA TOLD ME WAS ADDRESSED IN THE 2008 MODEL REDESIGN. I AM PURSUING THIS ISSUE WITH THE ATTORNEY GENERAL'S OFFICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208913November 14, 2007
STEERING:ELECTRIC POWER ASSIST SYSTEM
THE POWER STEERING MAKES INTERMITTENT GROANING AND SCREECHING NOISES WHEN THE WHEEL IS TURNED. I'VE HAD 2 NEW POWER STEERING PUMPS INSTALLED UNDER WARRANTY WITH THE PROBLEM RECURRING WITHIN SEVERAL THOUSAND MILES AFTER REPAIR. I'M SCHEDULED FOR YET ANOTHER REPAIR, AND THINK I MAY HAVE TO TRADE THIS VAN FOR A HYUNDAI BEFORE THE WARRANTY EXPIRES. THIS VAN HAS HAD THE COMMON PROBLEM OF A ROCK TAKING OUT THE A/C CONDENSER, A NON- WARRANTY $840 REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208754November 13, 2007
TIRES:TREAD/BELT, TIRES:VALVE
PURCHASED A 2006 ODYSSEY TOURING MODEL AND THE DEALER MISREPRESENTED THE VEHICLE'S "TOP OF THE LINE TIRES" BY CLAIMING SUPERIOR WEAR OF TIRES, THEIR VALUE, BENEFITS, OVERALL COST AND ENVIRONMENTAL FRIENDLINESS... WAS INFORMED THAT THIS WAS A SUPERIOR TIRE THAT WOULD LAST JUST AS LONG AS STANDARD TIRES IF NOT LONGER AND THEY WERE MUCH SAFER - TOLD 50,000 MILES BEFORE HAVING TO CONSIDER REPLACING THEM; WOULD PROVIDE SUPERIOR ROAD HANDLING; QUIETER RIDES; BETTER GAS MILEAGE; AND BECAUSE OF THE EXPECTED LIFE OF THE TIRE AND IMPROVED GAS MILEAGE, IT WOULD BENEFIT THE ENVIRONMENT (LESS WASTE CREATED). WAS ALSO TOLD THAT THEY ARE JUST A BIT MORE TO REPLACE THAN CONVENTIONAL TIRES BECAUSE OF THE GEL INSIDE BUT WELL WORTH THE ADDITIONAL 10% IT WOULD COST OVER TRADITIONAL TIRES BECAUSE OF THEIR SAFETY. ALSO INFORMED THAT I SHOULD NOT WORRY THAT THE VEHICLE DID NOT COME WITH A SPARE OR JACK BECAUSE THE TIRES CAN RUN FLAT FOR 150 MILES AND THAT THE MAJORITY OF MICHELIN AND HONDA DEALERS IN THE US ARE ABLE TO REPAIR / REPLACE THE TIRE AND THEY ARE EVERYWHERE. TOLD THAT THEY CAME WITH A GREAT WARRANTY AND THAT MICHELIN WOULD REPLACE THE TIRE IF ANYTHING HAPPENED TO THEM DURING THEIR WARRANTY PERIOD BECAUSE THE VEHICLE DID NOT COME WITH A SPARE. DEALER MISREPRESENTED THE ACTUAL REPLACEMENT AND MAINTENANCE COST OF THE TIRES THAT NOW APPEARS TO BE ON AN 18 MONTH 20-25,000 MILE BASIS. BASED ON MY PAST EXPERIENCE, A GOOD SET OF TIRES AVERAGE 5 YEARS 45-50,000 MILES AND HAVE A COST OF 50% LESS TO MAINTAIN / REPLACE. BASES ON THEIR ACTUAL COST AND THE RATE OF WARE, THE TIRES WILL COST ME 4 TIMES AS MUCH AS A COMPARABLE STANDARD SET OF TIRE. THERE IS ONLY A HANDFUL OF DEALERS IN MY LOCAL AREA THAT ARE EQUIP TO DEAL WITH THIS TIRE AND I AM CONCERNED THAT BECAUSE OF THE TYPE OF TIRE AND SPECIAL TRAINING NEEDED TO REPLACE THE TIRES, NATIONWIDE, THERE IS LIMITED AVAILABILITY OF DEALERS THAT COULD HANDLE A BLOWOUT PROMOTING FOR POTENTIAL PRICE GOUGING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208737November 12, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
CHECK ENGINE LIGHT AND TCS LIGHT ON LOTS OF ISSUES OVER 3 YEARS - ENGINE HESITATING, ENGINE REVVING ON IDLE, AND FINALLY ENGINE REVVING WHILE DRIVING FINALLY AT 67,000 MILES I AM TOLD I NEED A NEW TRANSMISSION. ONLY TOLD THAT I HAVE AN INTERNAL TRANSMISSION FAILURE THAT CANNOT BE IDENTIFIED SPECIFICALLY RECOMMEND NEW TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208589November 10, 2007
ELECTRONIC STABILITY CONTROL (ESC)
THE VSA LIGHT COMES ON. THEY REPLACED EVERYTHING AND NOW ARE GOING TO REPLACE THE ENTIRE WIRING HARNESS. THIS OCCURRED ONE DAY AFTER DRIVING THE VEHICLE OF THE LOT. I WOULD HAVE HAPPILY EXCHANGED IT FOR ANOTHER ODYSSEY BUT HONDA WANTS TO STICK ME WITH THIS LEMON INSTEAD OF DOING WHAT IS RIGHT. I AM NOW DISAPPOINTED IN THE WAY THIS HAS BEEN HANDLED AND I WILL LOOK TOWARD OTHER MANUFACTURERS IN THE FUTURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208034November 6, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
THERE HAD BEEN A FEW CLUNKING NOISES ON 3-4 OCCASIONS MY WIFE WAS DRIVING THE ODYSSEY WHEN THE TRANSMISSION LOCKED UP HONDA REFUSED ANY ASSISTANCE SINCE THE SHOP HAD TAKEN THE TRANSMISSION APART EVEN THOUGH THE PARTS WERE CLEARLY DEFECTIVE. I HAD THE TRANSMISSION REPAIRED AT THE LOCAL SHOP AT A COST OF $3045.71. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208104November 6, 2007
EQUIPMENT:APPLIANCE:AIR CONDITIONER
2006 HONDA ODYSSEY WITH 27K MILES. AIR CONDITIONING STOPPED WORKING. DRIVING CONDITIONS HAVE ALWAYS BEEN NORMAL CITY/HIGHWAY. DEALER DIAGNOSED IT AS ROCK (OR SIMILAR) DAMAGE TO THE CONDENSER. CHARGED $693 (NOT COVERED BY HONDA WARRANTY OR EXTENDED WARRANTY) TO REPLACE THE CONDENSER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207912November 5, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
SPORADICALLY WHEN SHIFTING INTO 3RD GEAR,THE TRANSMISSION SEEMS TO COMPLETELY DISENGAGE, THE ENGINE RPM INCREASES RAPIDLY, AND THE CAR LOSES POWER. AFTER LETTING OFF OF THE GAS, THE TRANSMISSION WILL SHIFT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207811November 3, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE PURCHASED A 2000 HONDA ODYSSEY FROM WILLIS HONDA ON 10/26/2007 WHEN I WENT HOME TO REGISTER MY CAR ON THE HONDA WEBSITE. THE OWNERS PAGE SAID THERE WAS AN EXTENDED WARRANTY FOR THE TRANSMISSION. THAT WS STILL OPEN. I HAVE NOTICED DELAYED SHIFTING. AND YESTERDAY WHEN DRIVING ON THE HIGHWAY THERE WAS A LOUD BANG COMING FROM THE BACK OF THE CAR? THE CAR I HAVE BOUGHT WAS THE DEALERS SERVICE CAR. THE TRANSMISSION SHOULD HAVE BEEN REPAIRED WHILE IT WAS UNDER WARRANTY NOW THE WARRANTY JUST ABOUT EXPIRED 7 YEARS OR 100,000 MILES AND IT IS JUST ABOUT 100,000 MILES. PLEASE FIX. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207728November 2, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
TL*THE CONTACT OWNS A 1998 HONDA ODYSSEY. THE ENGINE WOULD RANDOMLY SHUT OFF IN LOCAL STREETS OR WHILE DRIVING LOW SPEEDS, SUCH AS 25 MPH. THE CONTACT HAS NOT TAKEN THE VEHICLE TO THE DEALER BECAUSE SHE COULD NOT DUPLICATE THE FAILURE. IN ONE INSTANCE, THE CONTACT APPLIED THE PARKING BRAKE, PLACED THE VEHICLE IN PARK, REMOVED THE KEY FROM THE IGNITION, AND EXITED THE VEHICLE. THE VEHICLE SUDDENLY ROLLED BACKWARDS WITH HER DAUGHTER INSIDE THE PASSENGER COMPARTMENT. THE CONTACT JUMPED BACK IN THE VEHICLE AND SLAMMED ON THE BRAKES. SHE LATER REALIZED THAT EVEN WHEN THE GEAR WAS PLACED IN REVERSE, THE KEY WAS STILL ABLE TO BE REMOVED FROM THE IGNITION. SHE FOUND A RECALL ON THE NHTSA WEBSITE AND CALLED THE MANUFACTURER; HOWEVER, THEY STATED THAT THE VEHICLE WAS NOT INCLUDED. THE RECALL NUMBER WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 90,150.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207777November 2, 2007
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, STRUCTURE:BODY:DOOR
MY DAUGHTER AND I BOTH OPENED HER DOOR AT THE SAME TIME (SHE WITH THE HANDLE AND I WITH THE BUTTON ON THE KEY). THE DOOR OPENED JUST A LITTLE AND THEN STOPPED. I ASKED HER TO OPEN THE DOOR AND SHE SAID, "NO, YOU OPEN IT." SHE BEGAN TO GET IN THE CAR (THROUGH THE SMALL OPENING IN THE DOOR) AND I PRESSED THE BUTTON. THE DOOR CLOSED ON HER - IT DID NOT STOP. IT PUSHED HARD ENOUGH AGAINST HER TO CAUSE A HUGE MARK ON HER ARM. IT IS COMPLETELY BLACK AND BLUE AND SHE SCREAMED OUT AND CRIED LOUDLY FROM THE PAIN. THE DOOR AFTER CLOSING ON HER REOPENED. IT SHOULD HAVE NEVER CLOSED ON HER. THE SENSOR SHOULD HAVE CAUGHT IT. - WE TOOK PICTURES OF HER ARM IF YOU NEED THEM. I HAVE ALSO BEEN CAUGHT IN THE DOOR A COUPLE TIMES (TWICE) WHEN I WAS BUCKLING MY KIDS IN AND ACCIDENTALLY PRESSED THE BUTTON. THE DOOR DIDN'T STOP EVEN THOUGH I WAS IN THE DOORWAY. I LOOKED ONLINE TO SUBMIT A COMPLAINT TO HONDA, BUT THEY DON'T HAVE A WAY TO DO IT ONLINE. I HAVE NOT YET COMPLAINED DIRECTLY TO THEM. LET ME KNOW IF I SHOULD. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10207505October 31, 2007
EQUIPMENT:APPLIANCE:AIR CONDITIONER
1. AIR CONDITIONER QUIT WORK SUDDENLY. APPROX. 27,000 MILES ON VEHICLE. 2. NO COLD AIR. 3. WAS TOLD THAT REPAIR WAS NOT COVERED BY BUMPER-TO-BUMPER WARRANTY SINCE "A ROCK MUST HAVE HIT THE A/C CONDENSER AND CAUSED THE FREON TO LEAK." A/C CONDENSER IS LOCATED IN THE GRILL OF THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207422October 30, 2007
EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL*THE CONTACT OWNS A 2006 HONDA ODYSSEY. THE AIR CONDITIONER WAS BLOWING HOT AIR. THE DEALER STATED THAT A ROCK STRUCK THE CONDENSER AND CAUSED THE FAILURE. THE REPAIR HAS NOT BEEN MADE. THE CURRENT AND FAILURE MILEAGES WERE 13,200. AC CONDENSOR HAD A LEAK FROM A PUNCTURE. UPDATED 11/27/07
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207489October 30, 2007
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
HONDA ODYSSEY POWER SLIDING DOORS FREQUENTLY FAIL TO CLOSE AND LATCH. ESPECIALLY ON INCLINES. PROBLEM HAS GOTTEN PROGRESSIVELY WORSE. DOORS FREQUENTLY CAN NOT BE CLOSED FROM THE INSIDE AND MUST BE FORCIBLY CLOSED FROM THE OUTSIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207488October 30, 2007
EQUIPMENT:APPLIANCE:AIR CONDITIONER, STRUCTURE
I AM THE ORIGINAL OWNER OF THE 2005 HONDA ODYSSEY WITH ABOUT 15 K MILES. IN JUNE WE NOTICED LOSS OF THE AC SYSTEM. UPON A VISIT TO LOCAL HONDA DEALER I WAS TOLD THAT A ROCK/ROAD DEBRIS PUNCTURED THE AC CONDENSER AND THE REPAIR ESTIMATE RUNS ABOUT $ 700.00. IN A PROCESS OF CALLING 5 OTHER LOCAL HONDA DEALERS TRYING TO GET A BETTER PRICING, I LEARNED THAT MY CASE IS NOT THAT RARE AS IT MAY SOUND. I WAS TOLD THAT ON AVERAGE THEY REPLACE ABOUT 2-3 AC CONDENSERS A MONTH. THEN I CHECKED THE INTERNET AND FOUND MUCH MORE ODYSSEY'S OWNER WITH IDENTICAL STORIES. MY ISSUE IS THAT 2005-2007 ODYSSEY HAS A DESIGN FLAW - TOO BIG OPENING UNDER THE BUMPER THAT ALLOWS ANY ROAD DEBRIS TO PENETRATE AC CONDENSER AND/OR RADIATOR. I AM FIRM BELIEVER THAT HONDA ACKNOWLEDGES THAT PROBLEM BECAUSE 2008 ODYSSEY HAS A VERY NICE, FACTORY INSTALLED SCREEN MESH UNDER THE BUMPER WITHOUT ANY SIGNIFICANT BODY UPGRADES FOR THAT YEAR MODEL. I CALLED THE REGIONAL HONDA CUSTOMER SERVICE CENTER BUT THEY DENIED ANY RESPONSIBILITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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