Honda Odyssey Complaints

803 consumer complaints on file.

#11488647October 10, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was driving on the highway with no cars or obstacles in front of me. The car auto brakes for me. If not because there were no car behind me, I would have been smashed by the car in the back. This have happen twice now!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486694September 27, 2022
ELECTRICAL SYSTEM
Yesterday we were in our minvan (I had not entered yet and was standing outside the fornt passenger door but wife, children, and dog were inside. My daughter mashed the button to close the power sliding door on the right side of the van but did not notice that the dogs tail was wagging near the door entrance. All of a sudden I heard loud screaming and I opened the door on the right side. She was bleeding and in tears and said that the power door had closed on our dog's tail. I am a physician so I provided first aid. My concern is that when we bought the van we aksed about the power doors because we were concerned about them possibly closing on someone or something since they can be closed by multiple passengers. The salesmen assured us that the doors would not close on anything or anyone and would reverse if they met any resistance. Well the door completely closed all the way in this case despite the dogs tail sticking out of it.
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#11486264September 25, 2022
VISIBILITY/WIPER
Both the drive side view mirror and passenger side view mirror vibrate/shake while driving over a even small bumps and uneven pavement/road. I have noticed this since the vehicle was over 1000 miles. Took it in multiple times to dealership to replace the mirrors. They don’t take any action and state vibration is normal, unlike any other vehicles which doesn’t vibrate on such surfaces. This is a safety issue as the driver has to spend more time to check the mirrors for vehicles in blind spots. Now, vehicle has about 4500 miles. I have made 4 visits to dealership already including 3 visits to Richfield Bloomington Honda in Richfield, Minnesota: still no resolution. I have opened case with Honda America three weeks ago. They have been unsuccessful in getting responses from dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482873September 5, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Car randomly auto brakes for no reason. Sometimes when other car is parked in lane to the immediate left or across median. This has happened in multiple occasions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482386September 1, 2022
WHEELS
Driver side rear tire blowout about a mile from home at approximately 30 mph while slowing to make a right hand turn. The Bridgestone Turanza 235/60R18 103H is the exact model and size as a manufacturing lot that had already been recalled for a slow leak hazard. My failed tire's lot number is DOT 7X45 JB2 0521. A high speed failure could have easily resulted in an accident or a damaged vehicle. The failure point on my tire was at the exact failure point as described in the their recall. I took the tire to the Bridgestone local store where the on duty manager described the failure as simply a cut tire. I then again contacted Bridgestone cutomer service who did not have any interest in bringing it to their factory for inspection by qualified engineers. The failed tire is available for inspection. Seconds before the blowout I got a warning light alert.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480623August 22, 2022
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
Driver's side outdoor mirror is defective - a) On irregular payment ("not smooth") at any speed, this mirror vibrates and loses its vertical and horizontal position. Needs constant re-adjustment with power controls while driving or after vehicle is parked. Or both. b) At freeway speeds 45mph+ on smooth roads, it vibrates excessively and rapidly loses its viewing angle. c) At night on the freeway, mirror is unusable because of severe vibration with headlights in view. According to local Honda dealer's service department (Honda of Thousand Oaks, CA) this is a "known problem" and no repair or replacement is available since even replacement mirrors distributed by Honda have the same problem. Also, going back at least 2-3 years, all Honda vehicles with 6-cylinder engines have the same issue - Odysseys, Passports, Pilots, Ridgelines, etc. Only the driver side mirror - the outside passenger mirror does not have these issues. I contacted American Honda Corporate at the CEO level (see attached docs) and they eventually referred me to their Customer Car representative, "Jocelyn" - she informed me that Honda Engineering has no knowledge of this issue and therefore there's no service bulletin or "fix" under consideration. She said my only course of action is to have my local Honda dealer resolve the issue. Per the enclosed doc, I am in contact with the Service Manager at Honda Thousand Oaks, Mr. Max Picado, to arrange a visit so I can document their official response.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477648August 4, 2022
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The VSA modulator has repeatedly failed. When it fails, all of the safety systems report errors - air bags, ABS brakes, high beams, traction control, blind spot detection, parking sensors, etc. Additionally, the power sliding passenger doors and tailgate will not open, even manually. I have taken it into Honda dealerships on 3 separate occasions. On 6/14/21 (vehicle mileage 7,453) they cleared the error codes and reset the system and reported it was fixed. On 2/26/2022 (vehicle mileage 21,077) it happened again and they reported the VSA modulator as defective and replaced it under warranty. On 7/29/2022 (vehicle mileage 26,916) it happened again. This time the dealership disconnected and reconnected the VSA modulator and it decided it was fixed. At the time of the issue I was driving the van at approximately 30 mph on flat streets through my town. I've expressed my concerns that this defect renders the vehicle extremely unsafe. Over the past two weeks I've contacted Honda Corporate repeatedly requesting further repairs or assurances that this error would not occur again and have been passed around to case managers' voice mailboxes and have been unable to speak to anyone about my concerns. While no injury or crash has occurred yet, I am concerned that this if this occurs again, myself or my family could be hurt.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477139August 2, 2022
EQUIPMENT:ELECTRICAL:INFOTAINMENT
i own a honda odyssey elite 2022. for no reason the GPS and Radio screen in the vehicle went out while i am driving. i spoke to MS. Priecilla on 8/1/2022 working in America Honda Motor in Torran, California addrising her the setuation of the vehicle after i Googled it, and fuond that this problem is in all the pilote and odyssey vehicles since 2019. i asked her if she is aware of this problem she said no, and this is the first time she here something like that. I told her to google it because this problem is there since 2019 and the honda dealer is not taking of this issue since 2019. i opened a case with honda dealer in california and the case # 131-784-33. saturday the 8/6/2022 i am gonna take to woodhaven dealer in new york to check the problem and check why the screen go out. it is a very important to check that safty of the cars made by honda. send all owner of this models a note or advice what to do if they have same issues. also this days all cars are computerized and any thing wrong in the computer might put the drivers and passangers in danger if they didnot take care of it from the manifacture to help the owner and driver of the honda. thanks, M. Dalia
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476449July 29, 2022
VEHICLE SPEED CONTROL, POWER TRAIN
I have a 2021 modely Honda Odyssey Elite (purchased in November 2020). This car has 14,000 miles on it as of July 29, 2022. When accelerating from a complete stop or accelerating after slowing down, upon depressing the accelerator pedal the car simply refuses to accelerate for a second or two and simply coasts due to momentum and then after a while accelerates hard causing a sudden jerky take off. This might not seem like a big issue on its face, but that delay has almost caused me to get hit by the oncoming traffic especially when making a right turn or when changing lanes. I have 3 small kids (one of them a baby, and a five year old) and this is a precarious situation to be in. Also, this happens intermittent in all weather conditions (be it cold or warm or hot doesn't matter) and we don't know when this will happen and cannot replicate consistently on demand. Just happens maybe every few days but is more consistently happening. There are several similar complaints from Odyssey owners, NHTSA, you are our only recourse to this as I feel this is a model wide problem which needs to be addressed by Honda from the factory with a recall. Thank You!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472051July 1, 2022
AIR BAGS
All passenger side curtain and front passenger seat airbag deployed for no reason while driving down an interstate. No collision. No impact of any kind. Honda denied any warranty d/t impact on tires on passenger side (there was no impact to tires, I have included pictures of the tires).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468526June 9, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
With nothing in front of me in my lane, the vehicle slammed on the brakes and I was almost rear-ended. I heard the squeal of brakes as the person behind me avoided hitting me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467574June 4, 2022
POWER TRAIN
Problem: While driving on the interstate (in a construction zone with no shoulders), and with no prior indications the van gave numerous alerts to include blind spot monitoring and transmission service. The gear indicator on the dash (“D”) began flashing. I had zero throttle response and began coasting. I was able to gain some forward response by cycling between sport mode and drive while fluttered the gas pedal to match when the gear indicator would flash. If I miss timed it, the engine would rev as if it was in neutral. Using this method, I was only able to maintain 40 MPH. Luckily the next available exit had a Honda dealership and I was able to limp the van into the service department. Safety concern: Without the quick troubleshooting to at least maintain speed for a viable exit/shoulder, the van would of stopped on a very busy interstate that has average speeds of 75+ MPH. It would have surely caused an accident that could of led to serious injuries or death. Diagnosis: Numerous service techs came out to look at the van since I pulled in with my hazards on. At least 2 stated they had seen the problem previously on 2022+ Odyssey’s and to expect it to need a full transmission replacement. Service advisor is suppose to call on Monday with more details and I will update here accordingly. Other information: 13.5k miles on the vehicle and no major mechanical issues prior to this event. Vehicle is regularly serviced at a Honda dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465765May 23, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
On numerous occasions the forward collision warning has caused hard braking when there is nothing close in front of me. I fear that a close following vehicle will hit me when this occurs. This has not caused an accident yet, but the following vehicle driver must think that I'm a terrible driver for unnecessarily hitting my brakes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462996May 2, 2022
POWER TRAIN
The car was purchased new, and wasn’t even a year old. We were driving on the highway and all the sudden the engine revved. The car would no longer accelerate. We were able to pull off the highway safely but the car would not accelerate more than a few miles per hour. There were no warning lights or indications of an issue with the car. The car was towed to Honda and a new transmission was installed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460849April 15, 2022
ELECTRICAL SYSTEM
Passenger side, sliding door. The door closes on its own randomly but becoming more frequent. I have taken the van to the dealer multiple times and they can not figure out what is wrong. There was no warning light or error shown. Today the door shut on my son’s foot as he was getting in the car. The door fully closed and pinned his foot causing him great pain. He could not twist to open the door and free himself. The door did not safety bump open (as it should have if anything was in the way of closing) It was not until I heard his screams of pain that I ran to his side of the car and opened the door, freeing him. I have attached the photo of his foot.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11454284February 26, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Vehicle will randomly hard brake for no reason. Without warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454053February 25, 2022
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
Honda Odyssey 2021 has major safety issues – the van starts engine on itself, shuts the engine on itself, tail lights are on when the engine is running, the knob for the lights on the turn signal handle was in OFF position when the van was observed starting, running and shutting engine on itself – for no reason. In all occasions key fobs were untouched. Once Honda Odyssey was observed with the engine starting and shutting on itself when both of the key fobs were in 10 miles distance from the vehicle. Brought twice to the dealer, cannot fix it. Contacted Honda on 2/17/22 informed about the problem. Called Honda on 2/21/22 to check on the case, was told that will assign a manager to review this safety concern, but it may take two weeks, possibly two month or maybe more, depending how busy they are. 8 days have passed, no response yet from Honda. I am concerned that it may shut the engine on its own while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453980February 25, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS
Was watching news on other Honda models and the emergency break system going off erroneously. This has happened with my car as well. It doesnt appear breaks will engage but the light will flash indicating to break even though there are no cars or objects in front of me. I have not had it inspected and waiting for first oil change to do so.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453852February 24, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving with no vehicles or obstacles stopped in front of me, my car automatically braked hard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451295February 9, 2022
UNKNOWN OR OTHER
After driving vehicle to run 3 stop and go inside errands I drove home . Estimate of time for errands etc. was about 30 minutes. I pulled into my home's driveway and applied brake pedal to bring car to a complete stop so that I could tilt-in side view mirrors before pulling into my carport. As I did this I noticed that a white smoke had begun to enter the car through the AC diffusers. Smoke was also seen exiting from front right side of engine hood and through the exterior fresh air channel (the wiper blade area). The smoke had the odor associated with a fire and not the odor of electrical component malfunction. I turned engine off and exited quickly along with getting my middle row occupant, my 60 lb canine companion, out of the vehicle and into my house. I was not sure what was happening to the vehicle. So I went back out and by this time I could see a lot of white smoke coming from engine compartment. My next door neighbor's father called 911. Before the fire department arrived the vehicle was engulfed in flames. This all occurred within a 10 minute time frame and the heat of the fire damage 2 of my nearby parked vehicles. If I had driven into the carport as usually do, my house would have suffered fire damage. This Honda Odessey Elite was a 2022 model vehicle that was leased March 18, 2021 had 3296 miles on odometer. This is a fire safety issue. Had it happened while I went inside the post office for 5 minutes and my canine companion remained inside vehicle, I may not have been able to get her out in time to save her life.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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