Honda Odyssey Complaints

12,890 consumer complaints on file.

#10992884June 2, 2017
SERVICE BRAKES
CAR HAS LOW MILEAGE OF 12,800 MILES AND THERE IS VIBRATION WHEN BRAKING. THIS IS NOT NORMAL AND I HAD THIS ISSUE ON MY LAST ODYSSEY. THERE ARE HUNDREDS IF NOT MORE COMPLAINTS OF VIBRATIONS WHEN BRAKING AT HIGHER SPEEDS. HONDA RECALLED CARS IN THE PAST FOR THIS. IT SEEMS THE DEALERS CANNOT EVEN FIGURE IT OUT BUT SAY TO REPLACE THE ROTORS WHICH MAKES NO SENSE GIVEN HOW LOW MILEAGE THE CAR HAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992958June 2, 2017
STRUCTURE:BODY
PAINT BEGAN PEELING SOMETIME BUT NOT NOTICEABLY UNTIL A YEAR AGO. WHEN SERVICED AT A HONDA DEALER, THEY SHRUGGED AND SAID THEY DIDN'T HANDLE PAINT. THE DAMAGE HAS INCREASED GREATLY (SEE PHOTOS) AND RUST IS BEGINNING TO BE VISIBLE. THE PAINT FLAKES OFF WHILE I DRIVE. I CANNOT SELL THE CAR IN THIS SHAPE. HONDA'S UNDERCOAT IS BLAMED IN RESEARCH I HAVE MADE. I HAVE ALWAYS TRUSTED HONDA, BUT AM ALARMED AND UNABLE TO BELIEVE THIS IS HAPPENING. WANT TO SELL THIS CAR BACK TO HONDA FOR BLUE BOOK PRICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992446May 31, 2017
SEATS, VEHICLE SPEED CONTROL, SERVICE BRAKES
TL* THE CONTACT OWNS A 2011 HONDA ODYSSEY. WHILE DRIVING APPROXIMATELY 5 MPH AND PULLING INTO A PARKING SPACE, THE VEHICLE ACCELERATED AND THE BRAKES FAILED TO WORK. THE VEHICLE CRASHED INTO SOME GARDENING BLOCKS AROUND A TREE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO MCLEAN'S AUTO BODY IN GOLETA, CALIFORNIA. FROM THERE, THE TECHNICIAN TOOK THE VEHICLE TO AN UNKNOWN DEALER WHERE THE SEAT BELT WAS REPLACED. THE FAILURE RECURRED WHILE DRIVING AT AN UNKNOWN SPEED AND THE VEHICLE REAR ENDED THE PRECEDING VEHICLE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE CONTACT'S VEHICLE WAS SLIGHTLY DAMAGED, BUT WAS NOT TOWED. THE FAILURE WAS NOT REPORTED TO A DEALER OR THE MANUFACTURER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V933000 (SEATS). THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10992465May 31, 2017
SEATS, UNKNOWN OR OTHER
OUR HONDA ODYSSEY WAS SUBJECT TO THE RECENT RECALL RELATING TO THE MOVEMENT OF THE SECOND ROW SEATS. WE TOOK THE VEHICLE IN FOR REPAIR AT THE NEARBY HONDA DEALERSHIP, AND IT WAS ALLEGEDLY FIXED. HOWEVER, SEVERAL DAYS THEREAFTER, WHILE I WAS DRIVING WITH MY TODDLER (IN A CAR SEAT ATTACHED TO THE PASSENGER SIDE SECOND ROW SEAT) AT APPROXIMATELY 15 MPH ON LOCAL STREETS, I BRAKED GENTLY TO MERGE INTO A LANE THAT WOULD TURN TOWARD THE HIGHWAY WHEN I HEARD MY CHILD CRYING IN SUDDEN DISTRESS. THE SEAT THAT SHE WAS IN HAD FLIPPED FORWARD INTO THE FRONT PASSENGER SEAT, AND HER HEAD AND BODY WAS PRESSED INTO THE FRONT PASSENGER SEAT. I IMMEDIATELY PUT THE CAR INTO PARK AND WENT TO SET THE SEAT BACK DOWN AND CHECK ON AND COMFORT MY CHILD. THERE WERE SOME INJURIES, AND WE SOUGHT MEDICAL ATTENTION. AFTER THE INCIDENT, I CHECKED THE SEAT THAT HAD FLIPPED FORWARD, AND IT WAS STILL NOT LOCKED INTO PLACE, DESPITE ME HAVING SET THE SEAT DOWN AFTER THE INCIDENT. I WOULD LIKE TO MAKE CLEAR THAT NO INDIVIDUAL HAS MOVED THIS SEAT SINCE WE RETRIEVED THE CAR AFTER ITS REPAIR FROM THE RECALL. THIS INCIDENT IS ABSOLUTELY UNACCEPTABLE, AS THIS INDICATES THAT THE REPAIR RELATING TO THE RECALL WAS NOT PROPERLY DONE OR ELSE THERE ARE ADDITIONAL MECHANICAL ISSUES INVOLVED. I ATTACHED A PICTURE OF HOW THE CAR SEAT WAS POSITIONED (WITH MY CHILD IN IT!). WE ALSO CALLED THE HONDA DEALERSHIP TO BRING THE CAR BACK IN FOR EVALUATION, AND THEY WERE UNABLE TO DETERMINE WHETHER THIS INCIDENT WAS DUE TO THEIR HUMAN ERROR OR A MECHANICAL ISSUE.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10992352May 30, 2017
STRUCTURE:BODY
MY DRIVER SIDE SLIDING DOOR FELL OFF. IT WAS ON ONE MINUTE AND THEN THE NEXT IT COMPLETELY FELL OFF. WE WERE IN A PARKING LOT AND I WENT TO OPEN THE DOOR. I PULLED ON IT AND IT JUST POPPED RIGHT OFF. AS A RESULT IT SCRATCHED UP THE SIDE OF MY CAR VERY BADLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992295May 30, 2017
SEATS
TL* THE CONTACT OWNS A 2014 HONDA ODYSSEY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V933000 (SEATS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION THREE MONTHS AGO. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT STATED THAT THE REAR DRIVER SIDE SEAT EXHIBITED A LATCH FAILURE. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 850. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992325May 30, 2017
UNKNOWN OR OTHER
WATER COLLECTS IN THE ENTIRE TRUNK/CARGO AREA DURING AND AFTER RAIN. IT HAS COMPLETELY COVERED THE ENTIRE CARGO AREA INCLUDING SATURATING THE CARPETING WITH OVER 4" OF STANDING WATER IN CARGO AREA. VEHICLE CAN EITHER BE PARKED AND WATER COLLECTS OR WHILE DIVING LOCALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992051May 29, 2017
STRUCTURE:BODY
I HAD JUST TAKEN MY CHILDREN TO A WATER PARK. UPON RETURNING TO MY VEHICLE AT THE PARK'S CLOSING, I OPENED THE DRIVER'S SIDE PASSENGER SLIDING DOOR WITH NO PROBLEM. WHEN I TRIED TO CLOSE IT, IT WOULD NOT CLOSE COMPLETELY, AND WHEN I GAVE IT ANOTHER HARD PULL, IT CAME COMPLETELY OFF. THE CENTER SIDE ROLLER HAD COME COMPLETELY OFF TRACK. I WAS ABLE TO HOLD THE DOOR UP WITH SOME DIFFICULTY, BUT WAS UNABLE TO GET THE SIDE ROLLER BACK IN TRACK. THANKFULLY, I WAS ABLE TO REMOVE THE SIDE ROLLER APPARATUS FROM THE DOOR, GET THE UPPER ROLLER SOMEWHAT BACK ON TRACK, AND GET THE DOOR CLOSED. OTHERWISE, WE WOULD HAVE BEEN STRANDED. AS HEAVY AS THAT DOOR WAS, IT COULD HAVE REALLY HURT MY CHILD IF IT HAD FALLEN INWARD ON HER, AND I WAS VERY FORTUNATE THAT IT DID NOT HURT ME. VEHICLE WAS OBVIOUSLY STATIONARY IN A PARKING LOT WHEN THIS OCCURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992052May 29, 2017
WHEELS
THIS VEHICLE HAS ABOUT 17000 MILES, LESS THAN 2 YEARS OLD. A FRONT WHEEL STUD WAS BROKEN DUE TO HEAVY RUST. THREADS WERE STRIPED AND WHEEL NUT IS LOST DUE TO THAT. THIS VEHICLE WAS KEPT IN TEXAS MOST OF TIME. REGULAR MAINTAINED. NO SALT CORROSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992063May 29, 2017
SEATS
HEAD REST IS CAUSING BACK AND NECK PAINS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991750May 26, 2017
POWER TRAIN, VEHICLE SPEED CONTROL
WHEN ACCELERATING FROM A STOPPED POSITION, THE CAR DID NOT ACCELERATE AND AT APPROXIMATELY 20-30 THE CAR VIOLENTLY BUCKED/JUMPED. THIS HAPPENED EVER TIME I TRIED TO ACCELERATE ONTO AN INTERSTATE HIGHWAY, AFTER SLOWING DOWN ON A CITY STREET, OR IN MY NEIGHBORHOODT TO MAKE A TURN OR FOR A RED LIGHT. SO, IT HAPPENED ACTUALLY ANYTIME THE SPEED DROPPED BELOW APPROXIMATELY 20 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991343May 24, 2017
STRUCTURE:BODY
THE RIGHT SIDE REAR LIFT AREA HAS HAD A METALLIC RATTLE SINCE THE CAR WAS SIX MONTHS OLD. IT'S BEEN TO HONDA FOUR TIMES FOR THIS COMPLAINT WITHOUT FINDING OR ELIMINATING THE RATTLE. HONDA REPLACED THE LIFT ARM ASSEMBLE DURING THE LAST VISIT. NOW THE DOOR BINDS AND WILL NOT CLOSE WITHOUT ASSISTANCE WITH MY HAND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991419May 24, 2017
FUEL/PROPULSION SYSTEM
ON FRIDAY, MAY 19, 2017 WE BROUGHT OUR VAN INTO MAITA HONDA FOR AN OIL CHANGE, A RECALL NOTICE, AND FOR THE BLEMISHES ON THE VAN TO BE REMOVED. ON MONDAY, MAY 22, 2017 WE NOTICED THAT THE VAN WAS LEAKING GAS; WE COULD SMELL THE GAS AND SEE THE PUDDLE IT LEFT. ON TUESDAY MORNING, MAY 23, 2017 WE BROUGHT THE VAN IN TO THE DEALERSHIP TO ADDRESS THE ISSUE. THE DEALERSHIP STATED THAT THERE IS A CRACK IN THE GAS TANK AND THAT IT HAD BEEN BANGED UP PRETTY GOOD, PROBABLY WITH SOMETHING ON THE ROAD. THEY INDICATED THAT THE DAMAGE WAS NOT CAUSED BY THEIR CAR LIFTS. THEY SAID THAT IT IS NOT COVERED UNDER WARRANTY AND IT WOULD COST APPROXIMATELY $1,400; THAT WE WOULD NEED TO SUBMIT A CLAIM TO OUR INSURANCE COMPANY. THEY SAID THEY WOULD TAKE PICTURES AND WRITE AN ESTIMATE AND PROVIDE US WITH THEM. I BELIEVE THAT THIS DAMAGE OCCURRED WHILE MAITA HONDA HAD OUR VAN FOR SERVICE ON MAY 19, 2017. THEREFORE, I EXPECT MAITA HONDA TO REPLACE THE GAS TANK WITH A NEW ONE AT THEIR EXPENSE. THE DEALERSHIP CLAIMS THAT THIS DAMAGE WAS THE RESULT OF A ROAD HAZARD; ACCORDING TO THEM, SOMETHING MUST HAVE HIT OUR PLASTIC GAS TANK. THIS DAMAGE OCCURRED WHILE IN THE DEALERSHIPS POSSESSION. AT THIS TIME, I DO NOT HAVE ADDITIONAL DOCUMENTS TO PROVIDE AS THE VAN IS STILL AT THE SHOP/DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10986372May 18, 2017
AIR BAGS
I TOOK MY VEHICLE IN TO THE SERVICE DEPARTMENT TO HAVE A RECALL PERFORMED. THEY WERE TO REPLACE THE SRS ELECTRONIC CONTROL UNIT REPLACED. WHEN I TOOK THE VEHICLE IN THERE WERE NO WARNING LIGHTS ON. AFTER THEY COMPLETED THE RECALL MY SRS WARNING LIGHT IS ON. THE LIGHT HAS NEVER BEEN ON IN THE 10 YEARS THAT I HAVE OWNED THE VEHICLE. SO AS IT TURNS OUT I TOOK A CAR WITH NO PROBLEMS IN TO THE DEALER TO HAVE A RECALL PERFORMED AND THEY RETURNED A DEFECTIVE CAR TO ME. THEY REFUSE TO FIX WHATEVER THEY DID TO CAUSE THE SRS MALFUNCTION LIGHT TO COME ON AND STAY ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10986134May 17, 2017
STRUCTURE:BODY
THE PAINT HAS BEEN PEELING AND FLAKING FOR YEARS NOW AND IT GOT WORSE NOW. THE CLEAR COAT IS NO LONGER THERE. THERE'S A RECALL FOR THE BLUE COLOR, BUT NOT THE OTHERS. I DO NOT UNDERSTAND THERE. PAINT IS PAINT. COLOR IS DIFFERENT ONLY WHEN THE COLOR PIGMENT IS ADDED. IS THERE A RECALL FOR BLUE, IT SHOULD BE A RECALL FOR ALL OTHERS. I BELIEVE THE COLOR (WHITE) OF MY VEHICLE IS DEFECTIVE PERIOD AND I WOULD LIKE TO SEE A RECALL FOR IT. THANKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10986255May 17, 2017
STEERING
TL* THE CONTACT OWNS A 2006 HONDA ODYSSEY. WHILE DRIVING AT LOW SPEEDS, THE POWER STEERING FAILED WITHOUT WARNING AND WAS UNABLE TO TURN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 51,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985905May 16, 2017
TIRES
ALL FOUR TIRES FAILED INSPECTION DUE TO DRY ROT CRACKS IN THE TREAD ON MAY 15, 2017. TIRES WERE PURCHASED ON JUNE 5, 2012. TIRES WERE INSTALLED AT 45707 MILES, FAILURE NOTED AT 80010 MILES. COSTO TECHNICIAN CLAIMED FAILURE WAS DUE TO VEHICLE NOT BEING DRIVEN ENOUGH. THIS SEEMS LIKE A HANDY EXCUSE AND VERY SUBJECTIVE. WHEN I ASKED THE GARAGE OWNER WHO DID THE INSPECTION IF THIS WAS A VALID REASON HIS RESPONSE WAS IT IS NOT AND SAID HE HAS SEEN A LOT OF THIS TYPE OF FAILURE IN MICHELIN TIRES IN THE PAST 6 TO 8 YEARS. PLEASE NOT ALL FOUR (4) TIRES FAILED, NOT JUST ONE. DETAILS OF THIS FORM REQUIRED ME TO SELECT WHICH TIRE BUT AGAIN, ALL FOUR FAILED. ..UPDATED 06/06/17 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985753May 15, 2017
SERVICE BRAKES
THE BRAKE ROTORS ARE FAULTY AND BECOME EASILY WARPED, CAUSING SEVERE SHAKING WHEN BRAKING, ESPECIALLY AT HIGHER SPEEDS BUT GENERALLY OVERALL. THE HONDA DEALER ADMITS THIS IS A KNOWN PROBLEM BUT WILL NOT COVER THE ISSUE UNDER WARRANTY. OUR VAN HAS LESS THAN 50,000 MILES, AND THE ISSUE WAS FIRST NOTICED AROUND 20,000 MILES. WE'VE TAKEN IT TO THE DEALER TWICE, AND THEY OFFERED TO "RESURFACE" THE ROTORS FOR $170 OR REPLACE WITH "UPDATED ROTORS" FOR $562 BUT DECLINED TO COVER UNDER WARRANTY (WE EVEN PURCHASED AN EXTENDED WARRANTY). I EMAILED THE DEALER WITH MY CONCERNS, AND I WAS TOLD THEY WOULD BE FORWARDED TO MANAGEMENT. I CALLED HONDA AS WELL TO REGISTER A COMPLAINT, AND THE HONDA REPRESENTATIVE SAID SHE WOULD FORWARD OUR CONCERNS TO ENGINEERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985042May 12, 2017
AIR BAGS, STRUCTURE:BODY
WE LIVE IN MINNEAPOLIS, WE DROVE THE CAR TO HOUSTON ON 5/112017. OUR CAR WAS IN A CRASH IT HIT THE FRONT CAR AND IT WAS COMPLETELY DAMAGED IN THE FRONT AND HAS BEEN TOTALLED. THE AIRBAGS DID NOT DEPLOY WHEN THE CAR WAS IN AN ACCIDENT AND MY WIFE SITTING IN THE PASSENGER SEAT , THOUGH WAS WEARING THE SEAT BELT HIT IN FRONT AND HER CHEST HIT THE DASHBOARD AND CAUSED IMMEDIATE PAIN. GENERALLY INCIDENTS LIKE THIS THE AIRBAGS SHOULD BE DEPLOYED FOR THE SAFETY OF THE DRIVER AND PASSENGERS. THE CAR WAS RECALLED ONCE AND THE HONDA DEALER IN WHITE BEAR LAKE SAID THE AIRBAGS WERE REPLACED BUT STILL THEY DID NOT WORK.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10985080May 12, 2017
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2016 HONDA ODYSSEY. WHILE PULLING INTO THE DRIVEWAY AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE ACCELERATED WHEN THE GEAR WAS SHIFTED FROM DRIVE INTO PARK. THE VEHICLE CRASHED INTO THE GARAGE. THE CONTACT WAS NOT INJURED. THE CONTACT CALLED THE DEALER AND WAS INFORMED THAT SHE WOULD NEED TO PAY TO HAVE THE VEHICLE DIAGNOSED. THE CONTACT HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO CALL HER LOCAL DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

← Back to Honda Odyssey