Honda Odyssey Complaints

12,890 consumer complaints on file.

#11101345June 12, 2018
STRUCTURE:BODY
(DELETE) TL THE CONTACT OWNS A 2006 HONDA ODYSSEY. THE CONTACT STATED THAT WHILE STATIONARY, THE LEFT SIDE SLIDING DOOR FELL BECAME DETACHED ITS HINGES. IN ADDITION, THE RIGHT SIDE SLIDING DOOR BECAME STUCK ON MORE THAN ONE OCCASION. A DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 143,000. AD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100514June 8, 2018
SUSPENSION, WHEELS, UNKNOWN OR OTHER
WHEN YOUR DRIVING AROUND 60 TO 70 FRONT END STARTS SHAKING, VIBRATING WHEN YOU LET OFF THE GAS PEDDLE IT STOPS BUT WHEN YOU ACCELERATE IT STARTS AGAIN I HAVE READ MANY POST OF THE SAME ISSUE I HAVE REPLACED ALL WHEELS AND SAME THING IS HAPPING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100555June 8, 2018
VISIBILITY/WIPER, UNKNOWN OR OTHER
THE WINDOW MOLDING/TRIM IN OUR VAN HAS STARTED DETERIORATING ON BOTH SIDES OF THE WINDOWS. IT IS HIGHLY UNUSALLY FOR THIS TO HAPPEN, DESPITE THE AGE OF THE VEHICIAL. PLEASE CHECK THE PHOTOS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100562June 8, 2018
TIRES:TREAD/BELT
TL* THE CONTACT OWNS A 2000 HONDA ODYSSEY EQUIPPED WITH YOKOHAMA AVID TOURING S TIRES, SIZE: 215/65R16 98TS. WHILE DRIVING 30 MPH, THE FRONT AND REAR DRIVER'S SIDE TIRES EXPERIENCED TREAD SEPARATION. IN ADDITION, BOTH TIRES BECAME COMPLETELY FLAT TEN DAYS LATER. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT DIAGNOSED BY A TIRE SHOP. THE VEHICLE FAILURE MILEAGE WAS APPROXIMATELY 254,000. THE TIRE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100130June 6, 2018
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
CORROSION WITHIN THE FUEL PUMP WIRING CONNECTOR AND THE FUEL PUMP RETAINING NUT WAS CRACKED / BROKEN. CUSTOMER COMPLAINT WAS STALLING WHILE DRIVING, NO START CONDITION. TROUBLESHOOTING PROCEDURE INDICATED THE FUEL PUMP WIRING CONNECTOR WAS FAULTY THE INSPECTION REVEALED THAT THE CONNECTOR WAS CORRODED APPARENTLY FROM MOISTURE. THIS ISSUE IS CERTAINLY A SAFETY CONCERN CONSIDERING THE FAULTY CONNECTION CAN CAUSE LOSS OF ENGINE POWER -> LOSS OF POWER STEERING, AND THE FAULTY FUEL PUMP NUT CAN CAUSE GASOLINE FUMES TO ESCAPE CONTAINMENT WHICH MAY LEAD TO AN EXPLOSION / FIRE. IF THE CONNECTOR WAS JIGGLED THE FUEL PUMP WOULD INTERMITTENTLY OPERATE AND OR FAIL. THE LOCAL HONDA DEALER REFUSED TO RECOGNIZE THE SAFETY RECALL CAMPAIGN # 04V42000 OR THE HONDA SERVICE BULLETIN #04-049, AND REFUSED TO MITIGATE THE PROBLEM WITHOUT OFFERING THE OPTION TO REPAIR THE ISSUE OUTSIDE OF THE RECALL WHICH WOULD COST THE CUSTOMER $454.32 FOR THE FUEL PUMP REPAIR KIT IN ADDITION TO SERVICE FEES OF AT LEAST $374.00. THE VEHICLE WAS INITIALLY TOWED-IN AND PRESENTED FOR SERVICE ON JUNE OF 2018. THE HONDA DEALER IS PROVIDING WIRING HARNESS, RETAINING NUT AND GASKET AT A COST TO THE CUSTOMER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100225June 6, 2018
STEERING
STEERING WHEEL CLICKS/POPS WHILE TURNING DUE TO A BAD BEARING, MAY BE CORRODED, REFERENCE TSB NO. 16-024. DEALER AND HONDA SAY THAT MY MODEL DOESN'T QUALIFY FOR REPAIR UNDER WARRANTY, BUT IS POTENTIAL SAFETY HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100231June 6, 2018
ENGINE
HELLO, I HAVE A 2010 HONDA ODYSSEY. 2-3 MONTHS AGO MY WIFE HAD TO PULL OUR VAN OVER THE ROAD BECAUSE OF A SIGNIFICANT SHAKING (VIBRATION) OF THE WHOLE VEHICLE. SHE GOT PRETTY SCARED AND GAVE ME A CALL. THEN, WE TOOK THE VEHICLE TO THE DEALER THAT WE HAD PURCHASED. WE HAVE BEEN TOLD THAT SPARK PLUGS HAD OIL LEAKED THROUGH THE ENGINE. THEY REPLACED THE SPARK PLUGS AND THE ISSUE OF SIGNIFICANT SHAKING WAS RESOLVED. SINCE THEN, I HAVE BEEN CHECKING THE OIL LEVEL AND EACH WEEK I AM ADDING A QUARTER OF OIL. THEN, I HAVE GONE THROUGH SOME SEARCH AND FOUND THAT 2008-2013 ODYSSEY MODELS ARE POWERED BY A SIX-CYLINDER ENGINE WITH A VARIABLE CYLINDER MANAGEMENT (VCM) SYSTEM. THE SYSTEM IS DESIGNED IN A WAY THAT ALLOWS OIL TO LEAK INTO THE ENGINE'S COMBUSTION CHAMBER, LEADING TO PREMATURE SPARK PLUG DEGRADATION, REDUCED FUEL ECONOMY, AND EXCESSIVE OIL CONSUMPTION. AS A RESULT, MANY ODYSSEY OWNERS REPORT HAVING TO REPLACE THEIR SPARK PLUGS FREQUENTLY AND REFILL THE MOTOR WITH OIL BETWEEN OIL CHANGES. THIS IS WHAT I AM EXACTLY HAVING. I HAVE CALLED HONDA CUSTOMER CARE AND HAVE BEEN TOLD THAT YOUR VAN IS NOT UNDER WARRANTY ANYMORE AS IT IS 8 YEARS 7 MONTHS OLD AND IF IT WAS LESS THAN 8 YEARS, IT WAS GOING TO BE COVERED UNDER WARRANTY. MY CONCERN IS EXCESSIVE OIL LEAKAGE ON A LONG TRIP CAN CAUSE SIGNIFICANT ENGINE HEATING AND/OR SIGNIFICANT SHAKING OF WHOLE VEHICLE MAY REPEAT WHEN I AM ON AN INTERSTATE AND MY WHOLE FAMILY CAN FACE AN SERIOUS ACCIDENT ISSUE. I APPRECIATE YOUR HELPS IN GETTING HONDA TO FIX MY ENGINE AS THIS FIX IS QUITE EXPENSIVE FOR MY BUDGET. THANK YOU VERY MUCH AND BEST REGARDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099909June 5, 2018
ENGINE
ECM IS RUNNING ROUGHLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099561June 4, 2018
TIRES:TREAD/BELT
TL* THE CONTACT OWNS A 1999 HONDA ODYSSEY EQUIPPED WITH FIRESTONE FR710 TIRES, SIZE: 215/65R16. WHILE DRIVING 70-75 MPH, THE CONTACT HEARD A LOUD, ABNORMAL RUMBLING NOISE. IN ADDITION, THE VEHICLE SHUDDERED. THE CONTACT STOPPED THE VEHICLE AND DETERMINED THAT THE FRONT PASSENGER TREAD WAS SEPARATED FROM THE TIRE. THE CONTACT CALLED ROADSIDE ASSISTANCE AND THEY REPLACED THE FAILED TIRE WITH THE SPARE TIRE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE A REPLACEMENT TIRE WAS EXCHANGED FOR THE SPARE TIRE; HOWEVER, THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE FAILURE MILEAGE WAS 212,729 AND THE TIRE FAILURE MILEAGE WAS 16,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099847June 4, 2018
TIRES, TIRES:SIDEWALL
BLOWOUT ON THE SIDEWALL WITH 6 EVENLY SPACED CIRCULAR HOLES WHILE DRIVING ON KANSAS TURNPIKE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11099884June 4, 2018
VEHICLE SPEED CONTROL
THE PROBLEM THAT CREATED THE UNSAFE CONDITION WAS UNINTENTIONAL SPONTANEOUS ACCELERATION WHILE DEPRESSING THE BRAKE TO COMPLETE THE STOP WHILE PARKING THE VEHICLE. THE VEHICLE 2008 ODYSSEY WAS GOING VERY SLOW (JUST MADE A RIGHT TURN ON ROAD) IN A RESIDENTIAL AREA, FOR THE HOUSE WE WERE VISITING WAS ON THE CORNER. WE THEN TURNED ANOTHER RIGHT TO PARK IN A PRIVATE PARKING AREA. IMMEDIATELY BEFORE COMING TO A COMPLETE STOP, THE VEHICLE LURCHES FORWARD WHILE THE ENGINE WAS REVVING AND SOUNDING VERY LOUD. WHILE DEPRESSING THE BRAKE ALL THE WAY DOWN, THE VEHICLE ACCELERATES (LURCHES) FORWARD WHILE IMMEDIATELY GOING OVER A RAILROAD TIE (ABOUT 7 INCHES HIGH), GOING UP IN THE AIR (ALMOST ROLLING), THEN STRIKING A TREE WHICH SLOWED THE CAR DOWN. DESPITE DEPRESSING THE BRAKE, THE ODYSSEY KEPT REVVING AND THRUSTING FORWARD EVEN AFTER STRIKING THE TREE. THE IMPACT OF HITTING THE TREE WAS VERY HARD, AND THE ACCIDENT LEFT 2 OF THE PASSENGERS WITH SEATBELT IMPRINTS ON THE NECK AND CHEST. THE MINIVAN FINALLY STOPPED BECAUSE THE DAMAGE WAS SEVERE, INCLUDING A BURNING SMELL AND FLUID LEAKAGE FROM THE CAR. WE HAD TO HAVE THE CAR TOWED AND GOT WORD THAT OUR ODYSSEY WAS TOTALED. THE AIRBAGS DID NOT DEPLOY.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11099304June 2, 2018
POWER TRAIN
TRANSMISSION PROBLEM. WHEN COMING TO A STOP AT LOW SPEED, AND THEN ACCELERATING, VAN HAS A JERK OR HARD SHIFT BETWEEN GEARS 1-2. THIS HARD SHIFT IS ENOUGH TO THROW US BACK INTO OUR SEATS AND DOES NOT OCCUR AT HIGH SPEEDS. FLUID HAS BEEN FLUSHED AND TORQUE CONVERTER CHANGED BUT STILL OCCURS. IT CAN HAPPEN AFTER FIRST STARTING CAR OR AFTER A LONG DRIVE. SPECIFICALLY NOTICE THIS IN YIELD TYPE SITUATIONS, ROUND ABOUT A AND WHEN SLOWING DOWN TO TURN INTO OUR NEIGHBORHOOD, WHERE THE CAR IS DECELERATING AND THEN ACCELERATED. IT FEELS AS IF THE CAR DOES NOT KNOW WHICH GROUPS EAR TO BE IN AND THEN JERKS DOWN INTO GEAR AFTER A BRIEF PAUSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099122June 1, 2018
AIR BAGS
TAKATA RECALL. WE RECEIVED AN EMAIL FROM THE SELLING DEALER TELLING US THAT A PROBLEM MAY EXIST WITH THE AIR BAGS IN OUR CAR. THEY PROVIDED US WITH A RECALL NUMBER ( EA 15001). I WENT TO OUR LOCAL HONDA DEALER IN FORT MYERS FL. AND THEY TOLD US THAT THERE IS NO RECALL FOR OUR VEHICLE. WE ARE NOT SURE WHO TO BELIEVE. PLEASE SET THE RECORD STRAIGHT. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098757May 30, 2018
STRUCTURE:BODY, UNKNOWN OR OTHER
THE PASSENGERS SIDE SLIDING DOOR WOULD NOT OPEN AUTOMATICALLY. THE OPEN/CLOSE BUTTON ON THE DASH WOULD NOT OPEN THE DOOR EITHER. THE KEY FOB WOULDN'T OPEN IT. WE SHUT OFF THE AUTOMATIC DOOR FEATURE AND THE DOOR STILL WOULD NOT OPEN MANUALLY. THIS IS A HUGE SAFETY ISSUE. AFTER DRIVING THE CAR HOME, THE DOOR OPENED WITHOUT ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098833May 30, 2018
ELECTRICAL SYSTEM
RODENTS CHEW THROUGH MY HONDA ODYSSEY 2011 ELECTRICAL WIRING. LOOKS LIKE WIRE COATING IS SOY BASED (BASED ON WHAT I AM READING ON FORUMS) WHICH ATTRACTS RODENTS. SO RODENTS CHEWED ELECTRICAL WIRING WHICH CAUSED ISSUES WITH SIGNALS GOING TO TRANSMISSION AND WE FACED ISSUES WITH DRIVING CAR. CAR STARTED JUMPING WHILE PUTTING IN REVERSE AND FORWARD GEARS AND WE IMMEDIATELY HAD TO TAKE IT TO DEALERSHIP. THIS WAS SAFETY HAZARD AND WE WERE LUCKY TO NOT FACE ACCIDENT. LOOKS LIKE HONDA IS AWARE OF THIS PROBLEM AND THEY EVEN HAVE DEVELOPED SHRINK WRAP TAPE (HONDA 4019-2317 RODENT TAPE). NOT SURE WHY THEY ARE NOT INSTALLING IT AT THE START
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098370May 29, 2018
SERVICE BRAKES, POWER TRAIN
2 POTENTIAL SAFETY ISSUES OCCURRING AT 55000 MILES OR LESS WITH NO RECALL FROM HONDA: TRANSMISSION JERKING AT LOW SPEEDS AND WARPED BRAKE ROTORS AT LOW MILEAGE: ISSUE 1: WHEN TRAVELING UP A HILL (SMALL TO MODERATE GRADE) THE VAN HAS A JERKING MOTION AND THE NEEDLE ON THE ODOMETER BOUNCES BACK AND FORTH ABOUT 200 RPMS WITH THE FOOT STEADY ON THE GAS PEDAL. THIS HAS HAPPENED FOR QUITE SOME TIME ON HILLS BUT NOW AT 55000 MILES THE VAN IS DOING IT ON A LEVEL SERVICE WHILE IN 2ND GEAR (OR WHEN TRANSITIONING TO 2ND FROM 1ST). AGAIN THE FOOT IS STEADY ON THE GAS PEDAL AND THE VAN JERKS WITH THE NEEDLE BOUNCING ON THE ODOMETER A FEW HUNDRED RPMS BACK AND FORTH FOR A SHORT BIT UNTIL INTO 3RD GEAR. I READ OF A TSB 16-060 THAT THE CAUSE IS IMPROPER HEATING OF THE TRANSMISSION FLUID. THE SHORT-TERM FIX IS TO DRAIN AND FILL THE TRANSMISSION FLUID WHILE A FUTURE FIX IS A SOFTWARE UPDATE THAT IS NOT YET COMPLETED. ISSUE 2: WHEN BRAKING THERE IS VIOLENT VIBRATIONS IN THE STEERING WHEEL. I TOOK IT TO THE DEALER, DON'T REMEMBER THE DATE BUT WHILE STILL UNDER THE 3 YEAR/36000 MILE WARRANTY, THEY TURNED THE ROTORS WHICH CAUSED THE VIBRATIONS TO GO AWAY. NOW AT 55000 MILES THE VAN IS AGAIN HAVING VIOLENT VIBRATIONS WHILE BRAKING. THE ROTORS SHOULD NOT WARP SO FAST, WITH LOW MILEAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098642May 29, 2018
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ENGINE, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
TL* THE CONTACT OWNS A 2011 HONDA ODYSSEY. WHILE DRIVING AT AN UNKNOWN SPEED, THE ABS INDICATOR ILLUMINATED AND THE VEHICLE ABRUPTLY BRAKED. THE CONTACT ALSO STATED THAT THE VEHICLE ACCELERATED WITHOUT THE ACCELERATOR PEDAL BEING DEPRESSED. THE VEHICLE WAS TOWED TO AUTOFAIR HONDA (200 KELLER ST, MANCHESTER, NH 03103) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED THE FOLLOWING DAY. THE VEHICLE WAS TOWED BACK TO THE DEALER FOR FURTHER DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 105,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098306May 28, 2018
STRUCTURE:BODY
DOOR ALMOST KILLED MY DAUGHTER. WE WERE GETTING KIDS BUCKLED IN AND MY 2 YEAR OLD DAUGHTER FELL DOWN. I WENT TO THE OTHER SIDE TO HELP HER. WHEN I OPENED THE DOOR I SAW SHE WAS STUCK BETWEEN THE DOOR AND THE SEAT AND THE DOOR WAS MOVING BACK ON HER. HER HEAD WAS JAMMED BETWEEN THE SLIDING DOOR CUP HOLDER AND THE SIDE OF THE VAN. I AM 220LBS AND WITH ALL MY MIGHT WAS HOLDING THE DOOR FROM OPENING ALL THE WAY AND I THINK CRUSHING HER HEAD (AS THE DOOR GOING BACK WITH THE CUP HOLDER ON THE FLOOR- WAS PINNING HER HEAD BETWEEN THE DOOR AND THE VAN). THIS NEEDS TO BE FIXED. THE DOOR IS VERY GOOD WITH ANY OBSTRUCTION WHILE THE DOOR IS CLOSING IS SENSED BY THE DOOR AND IT IMMEDIATELY STOPS. YOU NEED A SIMILAR SENSOR SO THAT IF A HEAD, OR ARM OR LEG IS CAUGHT IN THE DOOR WHILE IT IS SLIDING BACK TO OPEN, IT WOULD STOP IMMEDIATELY. THE DOOR CLOSE BUTTON WOULD HAVE WORKED OR PULLING THE HANDLE OUT (WHICH I DID NOT KNOW AT THE TIME) BUT I DID NOT THINK OF IT AS I WAS IN A PANIC TRYING TO STOP THE DOOR FROM CRUSHING MY DAUGHTERS HEAD. IT SHOULD HAVE AUTOMATICALLY STOPPED IN CASE AN ADULT WAS NOT THERE PLEASE FIX THIS THIS REALLY COULD HAVE KILLED MY DAUGHTER INSTEAD HER EAR IS VERY HURT BUT SHOULD BE OK. THANKS SO MUCH- TIM
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11098038May 25, 2018
UNKNOWN OR OTHER
BRAND NEW VEHICLE. APPROXIMATELY 700 MILES ON ODOMETER. PASSENGER SIDE SLIDING DOOR WOULD NOT CLOSE COMPLETELY; EITHER VIA THE PUSH-BUTTON OPERATION OR MANUALLY. MADE A GRINDING SOUND WHEN CLOSING AND THEN BEEPED 3 TIMES. DROVE THE VEHICLE TO DEALERSHIP WITH DOOR AJAR (BEEPING ALARMS THE ENTIRE WAY)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097755May 24, 2018
UNKNOWN OR OTHER
THE PAINT ON MY BACK HATCH OF MY VAN IS CRACKING AND PEELING OFF. WE BOUGHT THIS VEHICLE 2 YEARS AGO CERTIFIED PRE-OWN FROM A HONDA DEALERSHIP. IT HAS ROUGHLY 50K MILES ON IT. I DO NOT BELIEVE THE PAINT SHOULD BE CHIPPING LIKE THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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