Honda Odyssey Complaints

12,890 consumer complaints on file.

#11112439July 19, 2018
ENGINE, VEHICLE SPEED CONTROL
WE BOUGHT THIS 2007 HONDA ODYSSEY A FEW MONTHS AGO, AND EVER SINCE WE HAVE OWNED IT, IT WILL JUST KEEP GOING FOR AWHILE AT THE SAME SPEED WE HAD IT AT, EVEN THOUGH WE TAKE OUR FOOT OFF THE GAS. WE HAVE TO PUT IT IN NEUTRAL TO STOP, OR IT WILL PULL A BIT HARD ON THE BRAKES. WE CAN STOP IT LIKE THIS, BUT IT WILL WEAR THE BRAKES OUT FAST. ALSO, WHEN WE PUT IT IN DRIVE OR REVERSE, AFTER A FEW SECONDS, IT SPEEDS UP A LITTLE. IT WILL JUST GO DOWN THE ROAD SLOWLY WITHOUT PUTTING OUR FOOT ON THE GAS. IF WE LEAVE IT IN REVERSE, IT WILL ACCELERATE RIGHT THROUGH THE GARAGE, IF WE LET IT. AFTER IT IS IN NEUTRAL FOR A FEW SECONDS, IT FINALLY GOES BACK DOWN TO A REGULAR RPM, BUT GOES BACK UP EVERY 6 SECONDS OR SO, THEN BACK DOWN, ETC... ALSO, WHEN IT IS IDLING, AND I TURN THE STEERING WHEEL, IT REVS UP AGAIN ON IT'S OWN. WE HAVE HAD THE THROTTLE BODY CLEANED, AND HAD IT COMPLETELY CHECKED ON A SCANNER, AND NOTHING CAME UP; EVERYTHING LOOKED GOOD ON THE SCANNER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111742July 16, 2018
STEERING, SUSPENSION, WHEELS
AMERICAN HONDA MOTOR COMPANY - MANUFACTURERS DEFECT WITH THE VAN'S REAR SUSPENSION, RESULTING IN THE VAN'S ALIGNMENTS BEING UNCORRECTABLE SINCE THE DATE OF PURCHASE. AMERICAN HONDA HAS KNOWN ABOUT THIS ALIGNMENT AND SUSPENSION DEFECT ISSUE WITH THE 2014 HONDA ODYSSEY'S AND HAS CHOSEN TO HIDE THE DESIGN DEFECT FROM THE PUBLIC. HONDA DEALERS KNOW THERE IS AN ISSUE BUT THERE ARE NO AUTHORIZE AMERICAN HONDA OEM CERTIFIED FIXES TO THE PROBLEM. THE HONDA DEALERS DEFER, THAT THERE IS NOTHING THEY CAN DO UNTIL HONDA ISSUES A FIX TO THE SUSPENSION/ALIGNMENT ISSUE. THE RESULT, UNSAFE VEHICLE AND THE ADDED CONTINUAL EXPENSES THAT ARE A DIRECT RESULT OF AMERICAN HONDA'S CONCEALMENT OF THE ISSUES WITH THE VANS. QUICK SEARCHES ONLINE, DOCUMENT MANY OTHER HONDA ODYSSEY OWNERS WITH REPORTED IDENTICAL ISSUES, AS WELL AS OTHER HONDA OWNERS (KEEGAN V. AMERICAN HONDA ' CLASS ACTION CERTIFIED). AMERICAN HONDA'S OWN ACTIONS CONFIRM AND INDICATED THAT THEY RECOGNIZED AND ACKNOWLEDGE THE ISSUES I PRESENTED WITH THE VAN AND MY CLAIM. AMERICAN HONDA DIRECTED ME TO BRING THE VAN TO A HONDA DEALER FOR INSPECTION ' AUTOPARK HONDA. THE VAN WAS REVIEWED, DETERMINED DEFECTIVE, AND UNFIXABLE WITH ANY READILY AVAILABLE OEM HONDA PARTS AS VERIFIED BY A RECOGNIZED HONDA CERTIFIED ASE MASTER MECHANIC. IF THE VAN WAS MANUFACTURED TO AMERICAN HONDA'S OWN OEM SPECIFICATIONS AND STANDARDS, THEN ANY OEM HONDA PARTS WOULD READILY BE ABLE TO BE REPLACED WITH THE DEFECTIVE OEM REAR SUSPENSION PARTS AND CORRECT THE ALIGNMENT ISSUES AT ONCE. THIS IS NOT THE CASE. THE VEHICLE BY AMERICAN HONDA'S OWN ADMISSION IS NOT FIXABLE WITH ANY OEM HONDA PARTS. AMERICAN HONDA'S OWN FINDINGS CONFIRM, VALIDATE, VERIFY AND SUPPORT THE FACTS THAT THE VANS INHERENT MANUFACTURER'S DEFECTS EXISTS IN THE REAR SUSPENSION OF THE VAN AND VALIDATES MY INITIAL AND OPEN CLAIM SINCE 6-7-14 INV HOCS332080, AT 317 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111449July 15, 2018
STRUCTURE:BODY, UNKNOWN OR OTHER
WE WERE ON VACATION LAST WEEK AS WE WERE DRIVING AT APPROXIMATELY 70MPH ON I-64 EASTBOUND IN VIRGINIA WE HEARD A LOUD POPPING SOUND AN THEN LOUD AIRFLOW. WE QUICKLY REALIZED OUR SUNROOF HAD EXPLODED. THANKFULLY WE HAD IT CLOSED AND THE SHADE WAS ALSO CLOSED AND NO ONE WAS HURT. NOTHING HIT OUR VAN AND WE WERE NOT INVOLVED IN A ACCIDENT THE SUNROOF JUST SUDDENLY EXPLODED. WHEN WE WERE ABLE TO PULL OVER WE FOUND THE CENTER OF OUR SUNROOF WAS COMPLETELY SHATTERED. WE HAVE FOUND OTHER REPORTS ONLINE OF THIS HAPPENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111471July 15, 2018
WHEELS
FRONT PASSENGER SIDE TIRE BLEW OUT UNEXPECTEDLY WHILE SITTING AT A STOP LIGHT. SIDEWALL BLEW A LARGE SQUARE HOLE, SEPERATING FROM BEAD. TIRES HAD APPROXIMATELY 30,000 MILES ON THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111328July 14, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
PLEASE SEE THE ATTACHED LETTER REGARDING THE POWER SLIDING DOOR THAT FAILS TO SHUT ALL THE WAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111354July 14, 2018
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
MY VAN CAUGHT ON FIRE BUT WAS NOT LISTED AS RECALLED IN 2014. IT STARTED TO SMELL FUNNY AND WHEN I PULLED OVER, THE ENGINE COMPARTMENT WAS ALREADY IN FLAMES.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11111320July 14, 2018
ENGINE, FUEL/PROPULSION SYSTEM
WORKMANSHIP BY HONDA SERVICE AND REPAIR CAUSED CONSEQUENTIAL DAMAGE TO MY ODYSSEY 2016 CAR, WITH LESS THAN 32K MILES FOR NOW. VEHICLE WAS TIMELY SERVICED /REPAIRED BY FIESTA HONDA 6 TIMES IN LESS THAN 1.7 YEARS. REGISTERED A CASE WITH AMERICAN HONDA TO OFFER COMPLETE REPAIR, EXTENDED BUMPER TO BUMPER WARRANTY AND OUT OF THE POCKET EXPENSES. AMERICAN HONDA AND FIESTA HONDA REFUSED TO TAKE CARE OF THE EXTENDED WARRANTY AND OUT OF THE POCKET EXPENSES AND THEY HAVE COVERED UP THE CASE AND THEIR MISTAKES, THROUGH JUST BLAME GAME. PER DAVID HONDA FRISCO, WHO CHECKED THE VEHICLE INITIALLY -"'CYLINDER BLOCK ASSEMBLY: P3400/P3497 VALVE PAUSE STUCK OFF. CHECKED FOR LOW OIL AND OIL LEVEL WAS OVER FULL. ALSO FOUND BURNT OIL/SLUDGE STUCK ALL OVER DIP STICK. REMOVED VALVE COVERS AND REAR SPOOL VALVE ASSEMBLY AND FOUND OIL PASSAGE IN SPOOL. ASSEMBLY CLOGGED DUE TO NEGLIGENCE. OIL IS VERY DIRTY DUE TO OIL NOT BEING CHANGED CONSISTENTLY .' , WHEN THE ENGINE LIGHT ON MAY LAST WEEK, I BROUGHT IT TO DAVID HONDA FRISCO, FROM FRISCO, FIESTA HONDA HONDA TOWED THE VEHICLE TO SAN ANTONIO AND MANIPULATED THE CASE BY AMERICAN HONDA AND FIESTA HONDA. AMERICAN HONDA CASE MANAGER WAS VERY RUDE AND ARROGANT HANDLING THE CASE. AMERICAN HONDA AND FIESTA HONDA IS NOT EXPLAINING WHAT THEY HAVE DONE TO THE VEHICLE, THEY JUST SAY READY TO PICK UP. PROBABLY A MIRACLE HAPPENED TO THIS VEHICLE, HOW CAN WE TRUST THIS VEHICLE, FIESTA HONDA AND AMERICAN HONDA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110960July 12, 2018
ELECTRICAL SYSTEM, WHEELS
NOT SURE OF RECALLS BUT WHAT I FO KNOW IS DANBURY AUTO OF DANBURY CT. SOLD ME THIS MINI VAN AT TGE RND OF NOVRMBER 2017 ALMODT IMMEDIATELY I NEEDED POWER STEERING PUMP WHICH BN I REPLACED IN THE PROCESS I HAD A DIAGNOSTIC TEST DONE AT HONDA OF HARTFORD CT. WHICH THRY TOLD ME TH AS T I HAD A RACK AND PINION LEAK THEY SLSO TOLD THISIS A PROBLEM FOR THIS VAN A WEEK LATER MY MY DRIVER SIDE PASSENGER SIDE SLIDING DOOR STOP WORKING ALSO MY PASSENGER SIDE BACK SLIDING DOOR WAS PARTIALLY WORKING WHICH I FEEL IS HAZARDOUS IF YOU ARE IN A ACCIDENT I WENT TO A COUPLE PLACES THEY COULDNT FIX IT EACH ONE SAID THIS IS A PROBLEM HAS BEEN A BAD PROBLEM FOR THE 2004-2010 MODELS THEN I CONTACTED DEALERSHIP THEY ALSO SAID THE SAME THING I ASKED ABOUT REPLACING ROLLERS AND MOTOF THEY TOLD ME ITS A DEEPER ISSUE DONT WATE YOUR MONEY ON IT ! I JUST DONT SEE HOW THIS ISSUE WASNT ON RECALL EHEN ITS CLEARLY DANGEROUS AND ITS THOUSANDS OF COMPLAINTS ON THIS ISSUE I NOUGHT THIS FOR ME AND MY GRANDKIDS AND EVERY SINCE I BOUGHT I HAVENT BEEN ABLE TO HAVE THEM RIDE BUT ONCE BECAUSE LI DONT WANT THEM TRAPPED IN A EMERGENCY !!ALSO THE DRIVER S IY DE AXLE NEEDS REPLACED I FOUND THAT THIS IS ALSO A ISSUE WITH THE AXLES AS WELL BASCIALLY THIS VAN HAS MANY ISSUES THST HAD SUFFICIENT COMPLAINTS AND CONCERN THST CAN RESULT IN DEATH THAT WAS ADDRESSED AND I DONT UNDERSTAND WHY ALTHOUGH NI REALIZE ALL AUTOMOBILES HAS ISSUES BUT THESE ARE BAD AND LIFE THREATENING BEING TRAPPED IN A CAR OR HAVING TO DRIVE HIT A BUMP AND TIRE BRAKES OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110700July 11, 2018
STRUCTURE:BODY
WHILE VEHICLE WAS STATIONARY, THE MANUAL REAR TAILGATE GAS-CHARGED LIFT STRUTS/STAYS FAILED WITHOUT WARNING, CAUSING THE REAR TAILGATE TO FALL ON THE OCCUPANT WITH SIGNIFICANT WEIGHT AND VELOCITY, CAUSING MINOR HEAD INJURIES. THE VEHICLE HAD BEEN INSPECTED ROUGHLY 2 WEEKS PRIOR AND NO SIGNS OF IMMINENT FAILURE WERE DETECTED. NO SAFETY MECHANISM EXISTS TO PREVENT THE TAILGATE FROM FALLING IN THE EVENT OF LIFT SUPPORT FAILURE.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11110753July 11, 2018
ELECTRICAL SYSTEM
SOMETIMES, THE DRIVER SIDE, READ DOOR WOULD NOT CLOSE WITH BUTTON, INSTEAD I HAVE TO HARD PUSH THE DOOR TO CLOSE IT MANUALLY. IT HAPPENS WITH BOTH KEY AND "CLOSE" BUTTON INSIDE THE CAR. THIS IS HAPPENING PERIODICALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110455July 10, 2018
STRUCTURE:BODY
I WAS GOING TO PACK THE CAR (STATIONARY IN MY DRIVEWAY) ON SAT JULY 7TH FOR A FAMILY REUNION WHEN I PRESSED THE PASSENGER SIDE SLIDING DOOR BUTTON ON MY KEY FOB. WHILE WALKING TO MY 2012 HONDA ODYSSEY I HEARD THE NOISE OF THE DOOR OPENING BUT THE DOOR REMAINED SHUT. WHILE NEXT TO THE CAR AND WITHOUT TOUCHING THE HANDLE I HIT THE PASSENGER SIDE SLIDING DOOR BUTTON AGAIN, AND AGAIN JUST THE NOISE OF THE DOOR OPENING/CLOSING COULD BE HEARD BUT THE ACTUAL DOOR REMAINED SHUT. I LOOKED UP INTO THE TRACK AND DIDN'T SEE THE CABLE, LOOKING CLOSER AT THE CAR I NOTICED THAT THE CABLE WAS ACTUALLY DANGLING DOWN THE EDGE OF THE SLIDING DOOR. THE CABLE HAD SNAPPED OFF. THE VEHICLE IS CURRENTLY AT DELLA HONDA IN PLATTSBURGH, NY BEING WORKED ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110463July 10, 2018
STRUCTURE:BODY
MY 2012 HONDA ODYSSEY WAS STATIONARY IN MY 2 CAR GARAGE THE MORNING OF JAN 10TH 2018. I WAS WITH MY 3 TODDLERS, GETTING READY TO PACK THEM UP IN THE VAN WHEN I PRESSED THE DRIVERS SIDE SLIDING DOOR BUTTON ON MY KEY FOB. IMMEDIATELY AFTER I PRESSED THE BUTTON I HEARD A LOUD POP NOISE AND SCRATCHING. I HELD MY KIDS BACK AND CALLED FOR MY WIFE TO BRING THEM INSIDE. IN THE TIME I TURNED TO GET THE KIDS OUT OF THE GARAGE THE SLIDING DOOR HAD SCRATCHED THE SIDE DOOR PANEL AND THEN THE DOOR POPPED OFF THE CAR AND HIT MY GARAGE WALL, IT WAS HANGING AT A 45 DEGREE ANGLE. THE ONLY THING THAT WAS HOLDING THE DOOR FROM FALLING COMPLETELY FALLING OFF THE VEHICLE COMPLETELY WAS THE MIDDLE CABLE AND THE BOTTOM ROLLER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110077July 8, 2018
UNKNOWN OR OTHER
WHILE DRIVING ON A HIGHWAY, WITHOUT PROVOCATION, OUR MOONROOF EXPLODED. IT SOUNDED LIKE A BALLOON EXPLODING IN OUR EARS. IT SHATTERED INTO TINY PIECES AND WE QUICKLY PULLED THE SUNSHADE BEFORE THE GLASS COULD CRASH INTO THE CAR. WE WERE GOING 72 MILES AN HOUR, THERE WAS NO ONE ELSE AROUND US AND WE WERE NOT GOING UNDER ANYTHING THAT WOULD HAVE DROPPED DEBRIS ON THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110046July 7, 2018
SUSPENSION
BROKEN FRONT STRUT COIL SPRING WHILE DRIVING ON THE HIGHWAY I HEARD A LOUD METALLIC SOUND WHEN GOING OVER A BUMP OR ROUGH ROAD CONDITIONS. I THEN NOTICED THE NOISE WHILE DRIVING ON LOCAL ROADS AS SLOW AS 25 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109529July 4, 2018
STRUCTURE:BODY, UNKNOWN OR OTHER
WHILE DRIVING ON THE HIGHWAY AT APPROX. 55 MPH, I HEARD A CLICKING SOUND AND A HISSING WIND SOUND COMING FROM THE WINDSHIELD ON THE FRONT PASSENGER SIDE. IT FELT LIKE THE WINDSHIELD WAS BEING PULLED UP AND YOU COULD SEE THE EDGE OF THE WINDSHIELD MOLDING FLAPPING IN THE WIND. ALSO, THE FRONT PASSENGER DOOR SIDE WINDOW WAS MOVING BACK AND FORTH HITTING THE WINDOW FRAME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11105149July 2, 2018
STRUCTURE:BODY
THE SLIDING REAR DOOR ON THE PASSENGER SIDE DOES NOT FULLY LATCH, THUS THE DOOR REMAINS SLIGHTLY AJAR. IT REMAINS AS SUCH WHILE VEHICLE IS IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11105249July 2, 2018
STRUCTURE:BODY
THE POWER SLIDING DOOR ON THE DRIVER SIDE FELL OFF. THE DOOR WAS STICKING AND WOULD NOT SLIDE CLOSED, SO I TURNED OFF THE POWER TO THE DOOR. WHEN I TRIED TO MANUALLY CLOSE THE DOOR, THE DOOR PULLED OFF THE TRACK. I COULD NOT GET THE DOOR BACK ON THE TRACK. I TRIED TO MANUALLY CLOSE THE DOOR, BUT BECAUSE THE DOOR HAD BEEN PULLED OFF THE TRACK, THE BRACE COMPLETELY SCRATCHED UP THE DOOR AND BENT UP THE PANEL THAT COVERS THE TRACK ON WHICH THE BRACE FOR THE DOOR SLIDES. I NEEDED TO TAKE THE VEHICLE TO THE BODY SHOP TO REPLACE THE BRACE. I AM SPENDING HUNDREDS AND HUNDREDS OF $$ BECAUSE THE DOOR FELL OFF. THERE ARE MANY POSTS ABOUT SIMILAR PROBLEMS WITH HONDA ODYSSEYS. THE FAULTY SLIDING MECHANISM APPEARS TO BE A MANUFACTURING PROBLEM. IT'S RIDICULOUS THAT I NEED TO REPAIR A DOOR BECAUSE IT HAS WORN OUT. I'M ATTACHING A PICTURE OF THE CLOSED DOOR WITH THE BRACE STICKING OUT AND THE DAMAGE TO THE BODY FROM WHEN I HAD ATTEMPTED TO CLOSE THE DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11105006July 1, 2018
UNKNOWN OR OTHER
ON MONDAY, JUNE 18, 2018 AT ABOUT 8:00 AM MY WIFE WAS SITTING STATIONARY AT A STOPLIGHT AND THE WINDOW IN THE REAR HATCH EXPLODED. THERE WERE NO OTHER CARS/VEHICLES AROUND HER AND THE WEATHER WAS CLEAR. THE WINDOW EXPLODED FOR NO VISIBLE REASON. THE GLASS SHATTERED EVERYWHERE INTO THE REAR PART OF THE VAN AND REAR SEAT AREA. WE BROUGHT THE VAN TO INVER GROVE HONDA IN INVER GROVE HEIGHTS, MN (WHERE WE PURCHASED THE VAN NEW IN DECEMBER, 2017) AND THEY REFUSED TO CLASSIFY THIS AS A DEFECT AND DIRECTED US TO FILE A CLAIM WITH OUR INSURANCE COMPANY (WHICH WE DID). THEY DID PROVIDE US WITH A LOANER CAR FOR FREE AND HELPED US WORK WITH A GLASS REPLACEMENT SHOP. HOWEVER, I FEEL THIS IS A MANUFACTURE DEFECT, THE GLASS HATCH WINDOW SHOULD NOT HAVE EXPLODED FOR NO REASON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104794June 29, 2018
ELECTRICAL SYSTEM, POWER TRAIN
1. ONE OF THE TWO KEYS PROVIDED DID NOT OPEN THE DOORS. WE TOOK IT TO THE SERVICE CENTER AND IT WAS REPROGRAMMED. 2. A FEW WEEKS LATER, THE DRIVER DOOR WOULD NOT UNLOCK, NOT EVEN FROM THE INSIDE. THEY HAD THE DOOR LATCH REPLACED. 3. LAST WEEK THE BACK DOOR WOULD CLOSE BUT WOULD NOT LOCK BY ITSELF. ON THE WAY TO THE SERVICE CENTER, WE WENT OVER A SPEED BUMP AND THE TRANSMISSION SHIFTED INTO NEUTRAL GEAR AND SHUT OFF. AN "EMISSION SYSTEM PROBLEM" WARNING LIGHT CAME ON ON THE DASH. WE CALLED ROAD ASSISTANCE TO TAKE IT BACK TO THE SHOP. THEY RAN EXTENSIVE TESTS BUT COULD NOT FIND ANYTHING WRONG. THE TECHNICIAN WORKING ON IT, HOOKED UP A COMPUTER AND TOOK IT HOME. THE NEXT DAY HE CALLED AND INDICATED THE TRANSMISSION CONTROL COMPUTER WAS DEFECTIVE AND WOULD ORDER IT TO HAVE IT REPLACED. TODAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104534June 28, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. WHILE DRIVING 70 MPH, THE TRANSMISSION FAILED WITHOUT WARNING. THE VEHICLE WAS TOWED TO STEVENSON-HENDRICK HONDA WILMINGTON (821 S COLLEGE RD, WILMINGTON, NC 24803). THE DEALER STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 04V176000 (POWER TRAIN). THE DEALER STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Honda Odyssey