Honda Odyssey Complaints

12,890 consumer complaints on file.

#11128810September 11, 2018
ELECTRICAL SYSTEM, ENGINE
ENGINE IS BACKFIRING DUE TO PISTON MALFUNCTIONING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128535September 10, 2018
ENGINE, SEATS, SUSPENSION
1. 2ND ROW DRIVER AND PASSENGER SEATS DO NOT "LOCK" INTO PLACE WHEN FOLDED FORWARD, CREATING A "FREE FLYING" SEAT WHEN DRIVING/IN MOTION AND AN ENTRAPMENT ISSUE WHEN PARKED FOR 3RD ROW PASSENGERS ATTEMPTING TO EXIT THE 3RD ROW. THIS IS SPECIALLY DANGEROUS ON A HILL. MY 3 YEAR OLD HAS BEEN HIT AND INJURED BY THE SEAT ON A SEVERAL OCCASIONS. 2. ENGINE LURCHES AND STALLS WHILE IN MOTION. STALLING CAUSES POTENTIAL RISK FOR ACCIDENT. 3. DRIVER AND PASSENGER SLIDING DOOR WILL NOT OPEN ON OCCASION. THIS MEANS GETTING 2ND AND 3RD ROW PASSENGERS OUT OF TRUNK OR CLIMBING THROUGH TO DRIVER/PASSENGER SEAT. ALL OF THESE HAVE BEEN BROUGHT TO THE ATTENTION OF THE DEALERSHIP, THEY CANNOT REPRODUCE 1 AND 3. HAD NO SOLUTION FOR #2 (A SIMPLE LOCKING ADDITION TO THE SEAT FOOTING WOULD FIX #2, TOYOTA SIENNA'S LOCK ON PLACE)
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11124676September 6, 2018
STRUCTURE:BODY
PURCHASED VEHICLE TOWARDS THE END OF THE MONTH OF FEBRUARY 2018, THIRTY DAYS LATER THE DRIVER FRONT DOOR WOULD NOT OPEN FROM THE OUTSIDE. TRIED UNLOCKING THE DOOR FROM THE KEY FOB AND DOOR REMAINED LOCKED. INSERTED THE KEY IN THE CYLINDER AND WAS A BIT HARD TO TURN THE CYLINDER TO UNLOCK. IN ORDER TO OPEN THE DOOR I HAD TO OPEN THE REAR DRIVER SLIDE DOOR AND COME IN THROUGH THE BACK TO OPEN THE DOOR FROM THE INSIDE. EVEN THEN THE INNER DOOR HANDLE WAS HARD TO PULL. THIS CREATE AN ISSUE AND INCONVENIENCE AS THIS IS A FAMILY CAR, HAVING THIS ISSUE IN VERY HUMID DAY ONLY MAKES IT WORSE. I HAVE READ ONLINE THAT PEOPLE ARE COMPLAINING ABOUT THIS ISSUE AND THE DEALERS DO NOTHING TO FIX THIS ISSUE. I HAVE TAKEN IT TO OUR LOCAL DEALER AND THEY SAID THAT HONDA IS CURRENTLY INVESTIGATING THE ISSUE. IT HAS BEEN LIKE THIS FOR MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124767September 6, 2018
ENGINE
ENGINE HAS EXCESSIVE OIL CONSUMPTION. OUR MECHANIC HAS LOOKED MULTIPLE TIMES FOR AN OIL LEAK AND CAN'T FIND ONE. THE ENGINE HAS BEEN OBSERVED TO BURN 3 QUARTS OF OIL BETWEEN OIL CHANGES EVERY 3,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11127918September 6, 2018
UNKNOWN OR OTHER
CHECKING ON PURCHASE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124522September 5, 2018
STRUCTURE:BODY
DRIVER'S SIDE SLIDING DOOR WON'T CLOSE.THE ISSUE ACTUALLY PRESENTED ITSELF THE DAY WE PURCHASE IT AND THEY SERVICE DEPARTMENT CALLED IT A "HICCUP". WHEN TRYING TO CLOSE THE DOOR, THE SENSOR BEEPS THREE TIMES AND THEN REOPENS. I HAVE TO DISENGAGE THE DOORS TO MANUALLY CLOSE IT OR BE READY TO "HELP" THE DOOR CONTINUE ON THE TRACK TO CLOSING. PASSENGER SIDE SLIDING DOOR COMPLETELY STOPS IN THE TRACK HALF WAY WITHOUT WARNING OR ANY BEEPING. I TOOK THE VAN BACK TO THE DEALERSHIP OVER A MONTH AGO AND THEY SAID THAT THEY STILL HAVE NOT HEARD BACK FROM HONDA (AS OF TODAY) AS TO WHAT NEEDS TO BE DONE TO CORRECT THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124525September 5, 2018
ELECTRICAL SYSTEM
TOURING-REAR ENTERTAINMENT SYSTEM SHUTS OFF TO BLACK SCREEN AND CABIN WATCH LOSES SIGNAL AND GIVES AN ERROR CODE. WHILE DRIVING LONG DISTANCES, THE KIDS CAN ONLY WATCH THE FIRST 30 MINUTES OF THEIR DVD BEFORE THE SYSTEM SEEMS TO OVERHEAT AND COMPLETELY SHUTDOWN. WE HAVE RESORTED TO TURNING IT OFF TO LET IT COOL DOWN ( DVD THAT IS REMOVED FROM THE PLAYER COMES OUT SCALDING HOT) BEFORE RETRYING TO LET THEM WATCH AND HAVE IT FAIL A FEW MINUTES LATER. CABINWATCH SEEMS TO ACT UP AT THE SAME TIME THE REAR ENTERTAINMENT SYSTEM FAILS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124622September 5, 2018
STRUCTURE:BODY
SLIDING DOORS DO NO CLOSE AT TIMES. IT IS INCONSISTENT AND WHEN TAKEN TO THE DEALER THEY CANNOT REPLICATE. THERE ARE NUMEROUS COMPLAINTS ONLINE AS WELL AS VIDEOS OF THE ISSUE. I HAD AN ISSUE WHERE THE PASSENGER SLIDING DOOR STOPPED OPENING ALTOGETHER. THE DEALERSHIP SAID THEY REPLACED THE MECHANISM THAT OPENS THE DOOR AS WELL AS THE SENSORS ON BOTH SLIDING DOORS TO ADDRESS THE CLOSING OF THE DOORS. THE PASSENGER DOOR WAS ABLE TO OPEN ONCE MORE, BUT NOT EVEN A WEEK AFTER I EXPERIENCED THE ISSUE WITH CLOSING THE DOORS ONCE AGAIN. TO CLOSE THE DOORS, WE NEED TO REPEATEDLY PRESS THE CLOSE BUTTON WHEN THE DOORS ARE TRYING TO OPEN BACK UP, BUT THAT DOESN'T ALWAYS WORK. THIS IS A SAFETY HAZARD FOR VARIOUS REASONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124050September 2, 2018
STRUCTURE:BODY
PASSENGER SLIDING DOOR BROKE. HAVE BEEN OPENING AND CLOSING MANUALLY JUST FINE. TODAY THE DOOR FELL OFF. IT WAS PARKED IN OUR LOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123868August 31, 2018
STRUCTURE:BODY, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
SLIDING DOORS WILL NOT CLOSE. SOMETIMES THE DOOR WILL CLOSE ALMOST TO THE END AND THEN RECOIL OR THE DOOR WILL NOT CLOSE AT ALL (IT JUST BEEPS). A LARGE NUMBER OF PEOPLE APPEAR TO BE HAVING THIS ISSUE WITH ALL SORTS OF FIXES THAT ARE NOT SOLVING THE PROBLEM (HTTPS://WWW.ODYCLUB.COM/FORUMS/81-2018-ODYSSEY/309801-DRIVER-S-SIDE-SLIDING-DOOR-STOPPED-CLOSING.HTML#/TOPICS/309801?PAGE=6) AND APPEARS RELATED TO NHSTA COMPLAINT NUMBER 10136418. DEALER INSPECTED AND REPLACED MOTORS ON BOTH DOORS PER HONDA'S RECOMMENDATION. PROBLEM IMMEDIATELY REAPPEARED MAKING IT SO THE DOOR CANNOT BE CLOSED UNLESS DISENGAGING THE POWER TO THE DOORS, EXITING THE VEHICLE, AND MANUALLY CLOSING THE DOORS. IT HAPPENS EVERY DAY AND IS GETTING WORSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122935August 28, 2018
SERVICE BRAKES
VEHICLE HAS A SOFT BRAKE, MY WIFE HAS BEEN COMPLAINED THAT THE BRAKE PEDAL FEELS SOFT AND WOULD GO LOW TO THE FLOOR FOR SOME YEARS NOW, I CONTINUED TO SERVICE THE BRAKES, PADS AND ROTORS AND SHORTLY AFTER SHE WOULD SAY THE PEDAL IS LOW AGAIN. I STARTED TO LOOK INTO THIS AND SEE IF THERE IS ANY COMPLAINTS ON IT AND FOUND A NHTSA RECALL NUMBER: 10V-098 THAT DESCRIBES EXACTLY WHATS GOING ON AND MY LOCAL HONDA DEALER SAYS MY VIN SHOWS NO RECALLS. MY HONDA WAS MADE IN NOV OF 2007 AND FALLS INTO THE YEARS THAT IS AFFECTED. CAN YOU LOOK AND SEE IF THERE ARE ANY MORE COMPLAINTS IN THIS? AND THIS IS WHILE VEHICLE IS MOVING OR STATIONARY THE PEDAL GOSE WAY TO LOW TO THE FLOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122986August 28, 2018
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2010 HONDA ODYSSEY. WHILE THE VEHICLE WAS IDLING, THE DRIVER'S SIDE SLIDING DOOR DETACHED WITHOUT WARNING. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 130,000. THE VIN WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123142August 28, 2018
SERVICE BRAKES
BEFORE MY CAR REACHED THE 20,000 MILE AGE THE CAR STARTS TO SHAKE WHEN HITTING THE BRAKES WHEN DECELERATING AT 50-30 MPH SPEED. ASKED THE DEALERSHIP IF THEY CAN CHECK WHAT IS WRONG. THEY SAID THE BRAKES ARE FINE. I THOUGHT IT WAS A WHEEL BALANCE ISSUE BUT THE CAR IS NEW. NOT UNTIL I READ ALL OF THE COMPLAINTS ABOUT THIS CAR. NOW MY CAR IS 57,000 MILES OLD AND WILL NEED THE ROTOR AND PADS REPLACED. OUTSIDE MECHANIC CHARGING ME $450 FOR ROTOR REPLACEMENT, PADS AND LABOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122737August 27, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
ON MARCH 24, MY 2018 HONDA ODYSSEY SHIFTED INTO PARK AT 65 MPH ON I-95 IN PHILADELPHIA. THE HONDA REP, OLIVER (A HONDA EMPLOYEE), EXPLAINED TO MY HUSBAND THAT WHEN THE COMPUTER IN THE CAR CONNECTED TO THE COLLUSION AVOIDANCE SENSOR DISCONNECTS, A COMPUTER ASSUMES THE CAR IS OFF AND THAT FORCES THE CAR INTO PARK REGARDLESS OF THE SPEED IT IS GOING. THIS IS WHAT HAPPENED WHEN I WAS DRIVING, THE ENTERTAINMENT PANEL SCREEN WENT BLANK AND WHILE IT WAS REBOOTING, I LOST ALL CONTROL OF THE CAR, NO GAS, NO BRAKE, STEERING WAS DIFFICULT. WHEN IT REBOOT, IT WAS IN PARK AND THE ENGINE MADE A TERRIBLE NOISE LIKE METAL HITTING METAL. I WAS BARELY ABLE TO STEER THE CAR TO THE SIDE OF THE HIGHLY WITH MY THREE CHILDREN AGES 8 MONTHS, 2 YEARS AND 4 YEARS OLD IN THE CAR. THE HONDA REP BELIEVES THE PROBLEM HAS TO DO WITH THE WAY THE POWER CABLE IS CONNECTED TO THE BATTERY. HE EXPLAIN THAT THIS CAUSED THE SENSORS TO DISCONNECT INTERMITTENTLY. THE REP, OLIVER, BLAMED THE PROBLEM ON THE DEALERSHIP DURING THEIR REPAIR OF THE CAR FOR AN UNRELATED ISSUE. HOWEVER, THIS IS INCORRECT. THE CAR FRONT SENSOR HAVE BEEN LOSING CONNECTION TO THE COMPUTER SINCE WE TOOK IT HOME BEFORE THE DEALERSHIP TOUCHED THE BATTERY. THERE ARE OTHER ISSUES WITH THIS CAR'S ELECTRICAL AND COMPUTER SYSTEM THAT I WOULD NOT BRING UP, BUT OLIVER'S DESCRIPTION OF THE CAR COMPUTER SYSTEM MAKES IT RELEVANT. HE EXPLAINED THAT THE CAR HAS 6 COMPUTER CONNECTED WITH ETHERNET CABLES. MUCH OF THE WORK FOR THE BASIC FUNCTION OF THE CAR AND TRANSMISSION IS DONE BY THE COMPUTER THAT ALSO RUNS THE ENTERTAINMENT SYSTEM, THE BIG SCREEN COMMON IN THE FRONT PANEL OF CARS. OLIVER EXPLAINED WHEN ONE COMPUTER GETS BOGGED DOWN, IT TAKES THE ENTIRE SYSTEM DOWN. OUR CAR AND A LOT OF OTHER 2018 HONDA ODYSSEY HAVE A KNOWN FLAW THAT HONDA HAS NOT FIXED IN WELL OVER A YEAR. THE BUG, TAKE THE CAMERA AND RETAINMENT SYSTEM DOWN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122827August 27, 2018
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2018 HONDA ODYSSEY. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE JERKED AND THE ENGINE REVVED. THE CONTACT STATED THAT THE ENGINE REMAINED ON, BUT THE VEHICLE DID NOT SHIFT INTO DRIVE OR REVERSE. ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. PRIOR TO THIS, WHILE DRIVING DIFFERENT SPEEDS, THE VEHICLE DECELERATED, LOST POWER, AND SHUT OFF. THE VEHICLE WAS TAKEN TO PERFECTION HONDA (2603 AMERICAN RD SE, RIO RANCHO, NM 87124, 505-221-5084) WHERE IT WAS DETERMINED THAT THERE WAS NO FAILURE. THE FAILURE RECURRED SEVERAL TIMES AND THE VEHICLE WAS TAKEN TO THE SAME DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THEY WOULD BE INVESTIGATED. THE CONTACT STATED THAT NOTHING WAS DONE. ALSO, WHENEVER THE SPARE TIRE WAS IN USE, ALL THE SAFETY SYSTEMS, SUCH AS THE LANE KEEP ASSIST, LANE DEPARTURE WARNING, COLLISION MITIGATION SYSTEM, AND THE ADAPTIVE CRUISE CONTROL SYSTEM TURNED OFF. THE CONTACT TOOK THE VEHICLE BACK TO THE SAME DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURES AND STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE CONTACT WAS PROVIDED A LOANER VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 4,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122287August 25, 2018
SEAT BELTS, SEATS
NEED A RECALL TO BE ISSUED BY NHTSA OR PROPER GOV ORGANIZATION. THE PASSENGER SEAT BELT TENSIONER AND THE BUCKLE WERE REPLACED AFTER THE SRS LIGHT WAS ILLUMINATED. NOW THE DRIVER-SIDE BUCKLE AND SEAT BELT TENSIONER IS CAUSING A PROBLEM AND SRS LIGHT IS ON AGAIN. HONDA IS USING DELAY TACTICS. WANT TO SCAN THE CAR FOR $100 TO RE-CONFIRM THE SAME PROBLEM EVEN THOUGH THE CAR WAS SCANNED IN THE PRIOR WEEK! SRS LIGHT STAYS ON AFTER ENGINE START (OBVIOUSLY STATIONARY)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122021August 24, 2018
POWER TRAIN
ON SEVERAL OCCASIONS, I THOUGHT I PUT THE CAR IN PARK, ONLY TO HAVE THE CAR START ROLLING AGAIN, EVEN IF I GOT OUT OF THE CAR OR TOOK MY FOOT OFF THE BRAKE. ON ONE OCCASION, IT ROLLED INTO MY GARAGE ENTRY DOOR TO MY HOME. CAUSED HUNDREDS OF DOLLARS DAMAGE TO MY DOOR , AND MINOR DAMAGE TO THE FRONT BUMPER. WARNING SYSTEM IN CAR SOUNDED, BUT AUTO BRAKE SYSTEM DIDN'T ACTIVATE TO STOP THE CAR.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11122224August 24, 2018
AIR BAGS, UNKNOWN OR OTHER
GOT A LETTER SAYING THERE WAS A RECALL FOR A 2002 HONDA ODYSSEY WITH THE AIRBAGS BUT I DO NOT OWN THAT CAR ANYMORE. THAT CAR WAS IN AN ACCIDENT AND IS GONE NOW.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11121799August 23, 2018
POWER TRAIN
WHILE DRIVING, THE TRANSMISSION WOULD SHAKE THE WHOLE VEHICLE AND I HAVE TO REDUCE THE GAS AND THEN ACCELERATE AGAIN TO END THE SHAKENING.NOW, THE TRANSMISSION MAKES A GRINDING NOISE AND SHAKES WORST
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121819August 23, 2018
STRUCTURE:BODY
PURCHASE BRAND NEW HONDA ODYSSEY IN 2012. PAINT FAILURE BECAME VISIBLE IN JULY 2017. VEHICLE HAS NEVER BEEN WRECKED NOR ABUSED. CLAIMANT MADE ATTEMPTS TO GO THROUGH PROTOCOL AT HONDA CONSUMER CHANNELS. RECEIVED EVALUATION FROM REPUTABLE BODY SHOP USED BY MY LOCAL HONDA. THE PAINT PEALING IS AN ADHESION PROBLEM OCCURING AT MANUFACTURING. HONDA HAS ONLY RECOGNIZED THE PROBLEM IN 25 NORTHERN STATES (BACK DOOR ONLY, DARK COLORS). I LIVE IN THE SOUTH. IRONICALLY, THIS HONDA IS PRODUCED IN LINCOLN, AL. HONDA REFUSES TO ACKNOWLEDGE THEIR ERROR NOR DO THEY RESPECT NHTSA. VEHICLE USED DAILY IN TRANSPORT OF MY FAMILY. PAINT PEELING TO BASE COAT ROOF AND BACK PANEL. PICS ATTACHED. CUTTING CORNERS ON PAINT WORK IS UNACCEPTABLE TO THIS CLAIMANT. HONDA OPERATES IN INTERSTATE COMMERCE AND HAS A DUTY AND A CONTRACT WITH CITIZENS THAT PURCHASE THEIR PRODUCTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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