Honda Odyssey Complaints

12,890 consumer complaints on file.

#11133631October 5, 2018
STEERING, SUSPENSION
CLUNKING SOUND WHEN TURNING. SOMETHING APPEARS TO BE LOOSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132531October 4, 2018
SERVICE BRAKES
2013 HONDA ODYSSEY. CONSUMER WRITES IN REGARDS TO DEFECTIVE BRAKE ROTORS BEING USE BY MANUFACTURERS AND REPAIR PROCESS. *AS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133372October 4, 2018
ENGINE, POWER TRAIN
AFTER REVERSING OUT OF THE DRIVEWAY (SLOWLY) AND PUTTING THE CAR IN DRIVE I NOTICED A HARD CLUNKING SOUND. I THOUGHT IT WAS JUST A ROUGH SHIFT. WHEN I CONTINUED TO DRIVE DOWN MY BLOCK 5-15 MPH TO THE STOP SIGN IT CONTINUED. IT FEELS LIKE ANOTHER VEHICLE IS CRASHING INTO YOU AND SLAMMING ON THE BREAKS. YOU LOSE 'CONTROL' OF THE GAS PEDAL (YOUR FOOT IS ON THE GAS, YOU HEAR A LARGE CLUNK AND THE GAS PEDAL DOESN'T MAKE YOU GO FORWARD ANYMORE, FOR A COUPLE SECONDS) IT IS A NERVE-RACKING FEELING AND ISN'T CORRECT. MY VEHICLE WAS PURCHASED IN 2014 (2015 MODEL) IT ONLY HAS 32K MILES ON IT. REGULAR ROUTINE MAINTENANCE HAS BEEN PERFORMED. IT HAS HAPPENED A HANDFUL OF TIMES IN THE PAST 3-4 MONTHS AND SEEMS TO TEMPORARILY CORRECT ITSELF ONCE THE CAR IS PUT IN PARK, TURNED OFF AND TURNED BACK ON... I HAVE NOT BEEN ABLE TO RECREATE IT FOR ANYONE WHILE THEY ARE IN THE VEHICLE, EXCEPT MY CHILDREN WHO ARE SCARED WHEN IT HAPPENS. WHEN THE CAR IS IN PARK AND GOES TO DRIVE THERE IS ALSO A HARSH TRANSITION; A CLUNK HAPPENS WHEN SHIFTING. IT IS AN AUTOMATIC TRANSMISSION. YESTERDAY 10/2/18; I DROVE ROUGHLY A MILE WITH NO ISSUES UNTIL I CAME TO A STOP SIGN, WHERE I DIDN'T MAKE A COMPLETE STOP AND IT STARTED HAPPENING AGAIN. I WAITED TO POST, IT HAPPENED AGAIN THIS MORNING 10/4/2018; THE VAN WAS COLD (PARKED ALL NIGHT) BACKED UP, CAME TO A COMPLETE STOP, PUT IT IN DRIVE, CLUNKED LIKE IT MISSED FIRTS GEAR, THEN CONTINUED TO CLUNK AS I DROVE BETWEEN 40 AND 60 FEET. STOPPED, PUT IT IN PARK, TURNED IT BACK ON AND DROVE AWAY WITH NO ISSUE. SHALL SEE WHAT HAPPENS AFTER WORK TODAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132845October 2, 2018
UNKNOWN OR OTHER
HONDA NAVIGATION SYSTEM DISPLAYED A MESSAGE THAT A MAP UPDATE IS AVAILABLE. FOLLOWED THE HONDA INSTRUCTIONS TO PROCESS THE MAP UPDATE USING A USB DEVICE. WHILE UPDATING AT 78% COMPLETE, THE SYSTEM DISPLAYED A MESSAGE THAT THE UPDATE FAILED. THE NAVIGATION SYSTEM, NOW, WILL NOT EVEN BOOT UP. TOOK THE CAR TO THE DEALER AND AFTER ATTEMPTS TO CORRECT THE ISSUE, HONDA TECHNICAL TEAM STATED THAT A NEW NAVIENTERTAINMENT PROGRAM NEEDS TO BE INSTALLED. THE SEPTEMBER MAP UPDATE SOMEHOW CORRUPTED THE NAVI PROGRAM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132176September 28, 2018
SERVICE BRAKES, STEERING
WE PURCHASED THIS VEHICLE BRAND NEW. OVERALL IT HAS BEEN EXCELLENT, BUT IT DOES HAVE ONE HORRIBLE SAFETY FLAW. THE BRAKES HEAT UP AND WARP ON EVEN A SMALL HILL AND CAUSE THE STEERING TO SHAKE TERRIBLY WHEN BREAKING. THE DEALER WILL FIX THE PROBLEM, FOR A PREMIUM OF COURSE, AND YOU ARE GOOD TO GO FOR SEVERAL MONTHS. THEN IT COMES RIGHT BACK. THIS IS A KNOWN PROBLEM, AND I'M REALLY SURPRISED THAT HONDA HASN'T BEEN FORCED TO DO A RECALL SINCE THEY WON'T DO ONE ON THEIR OWN. THEY CALL IT "WEAR AND TEAR". YEAH, RIGHT. IT'S SO COMMON THAT THE DEALER SPECIFICALLY ASKS ABOUT IT EVERY TIME WE COME IN FOR AN OIL CHANGE OR WHATEVER. "ANY ISSUES WITH SHAKING DURING BREAKING?" SORRY, BUT YOU WILL NEVER GET ME TO BELIEVE THAT THIS IS A NORMAL QUESTION EVERY TIME A CAR COMES IN FOR SERVICE. WE'VE PAID FOR THE "REPAIRS" A FEW TIMES, BUT I CAN'T AFFORD TO KEEP PAYING FOR THE SAME PARTS OVER AND OVER AGAIN. SO NOW I JUST ANSWER YES, BUT THAT IT'S NOT SHAKING ENOUGH TO PAY FOR THE TEMPORARY REPAIRS AGAIN. REALLY, IT'S KIND OF SCARY AND HORRIBLE. THIS SEEMS LIKE IT'S A SERIOUS SAFETY ISSUE, BUT NO ONE SEEMS TO CARE. THIS IS A MINIVAN. MINIVANS ARE USUALLY FILLED WITH KIDS. HOPEFULLY SOMEONE AT HONDA OR THE US GOVERNMENT WILL FINALLY REALIZE THAT PARENTS SHOULDN'T BE STRUGGLING TO HOLD ONTO THEIR STEERING WHEELS JUST SO THAT HONDA CAN SELL NEW BRAKES EVERY FEW MONTHS. I'M ONLY BRINGING IT UP NOW BECAUSE IT'S SO COMMON THAT I'M STARTING TO RECEIVE LETTERS FROM ATTORNEYS ABOUT CLASS-ACTION SUITS. I'D RATHER HONDA JUST ISSUE A RECALL AND FIX THE PROBLEM. DO THE ROTORS SIMPLY NEED TO BE BETTER QUALITY STEEL? I WOULD EVEN BE FINE IF I HAD TO PAY FOR THE BRAKES YET AGAIN, AS LONG AS THE PROBLEM IS ACTUALLY FIXED ONCE AND FOR ALL. THE MINIVAN ONLY HAS ABOUT 59K MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131736September 26, 2018
UNKNOWN OR OTHER
MY SUNROOF EXPLODED WHEN DRIVING DOWN THE FREEWAY. THE GLASS REMAINED INTACT HOWEVER IT SHATTERED. THE GLASS WAS RAISED AND THERE WERE NO FOREIGN OBJECTS THAT EVER CAME INTO CONTACT. THERE WERE NO TEMPERATURE CHANGES. IT JUST SHATTERED AFTER A LOUD BOOM SOMETHING SIMILAR TO A GUNSHOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131798September 26, 2018
SERVICE BRAKES
PULSATION/SHAKING OF THE STEERING WHEEL AND BRAKE PEDAL TO THE POINT OF FEELING LIKE GOING TO LOSE CONTROL OF THE VEHICLE WHEN BRAKING AT SPEEDS HIGHER THAN 45 - 55 MPH. HAVE HAD TO HAVE ROTORS RESURFACED TWICE TO TAKE CARE OF THE PROBLEM (1ST IN 2015 AT 24,177 MILES BUT UNDER WARRANTY, 2ND IN 2017 AT $204 AND THE PROBLEM CAME BACK AGAIN AT 51,542). NOW BEING TOLD TO RESURFACE THEM ONCE MORE OR REPLACE FRONT BRAKES AND PADS FOR $668 AND IF REPLACED WILL BE WITH THE NEW DESIGN OF THE ROTORS ALLOWS FOR MORE AIR FLOW. IF THERE IS A NEW DESIGN, THEN OBVIOUSLY HONDA KNOWS THAT THERE WAS A PROBLEM WITH THE OLD DESIGN AND SHOULD HAVE DONE A RECALL. IN RESEARCHING THE ISSUES ONLINE (CARSCOMPLAINTS.COM, REPAIRPAL.COM) MANY OTHER PEOPLE SEEM TO HAVE THE SAME COMPLAINT. I'VE NEVER HAD TO HAD ROTORS RESURFACED SO MANY TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131660September 26, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
A HUMMING OR BASS SOUND AT DIFFERENT SPEEDS IN MOTION, BBMMMMM BBMMMM NOISE ALSO A HUMMING AND STATIC FROM THE RADIO WHEN VEHICLE IS OFF AND SITTING STILL OFF AND ON AT DIFFERENT INTERVALS, SOME DAYS YOU HAVE IT AND OTHERS YOU DON'T.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131618September 25, 2018
ELECTRONIC STABILITY CONTROL (ESC)
GETTING KEYLESS START SYSTEM PROBLEM ON HONDA ODYSSEY 2018 MODEL. DELAR RESET CODE, WARNING CAME BACK AGAIN IN 5 DAYS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130813September 23, 2018
SEATS
THE SECOND ROW OUTBOARD SEATS COME UNSECURED FROM THE FLOOR OF THE VEHICLE. THIS CONTINUES TO HAPPEN AFTER HONDA PERFORMED ITS MOST RECENT RECALL REPAIR. A FOUR YEAR OLD 38 LB. CHILD KICKED THE SECOND ROW PASSENGER SEAT BACK. THE SEAT CAME DISLODGED FROM THE FLOOR HOOKS/ANCHORS. SEE ATTACHED PHOTOS. THE CAR WAS STATIONARY WHEN THIS HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130759September 22, 2018
ENGINE
I BROUGHT MY CAR TO A STOP AT A VERY BUSY INTERSECTION LEADING TO A FOUR LANE ROAD AND THE CAR WANTED TO LUNGE FORWARD. I HAD TO ALMOST STAND ON THE BREAK TO STOP THE CAR AND THE ENGINE ROARED. I TURNED IT OFF. I THEN STARTED THE ENGINE AGAIN AND IT DID THE SAME THING. I WAITED A FEW MINUTES AND STARTED IT AGAIN. THIS TIME IT WAS OK. I HAD THIS HAPPEN LAST YEAR AND TOOK IT IN TO HONDA. THEY COULD FIND NO PROBLEM. THIS COULD CAUSE A CAR TO GO INTO TRAFFIC IF THE DRIVER WAS NOT PAYING ATTENTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129729September 16, 2018
STRUCTURE:BODY
I BOUGHT MY 2019 HONDA ODYSSEY EX-L NAVI RES YESTERDAY ON 9/15/18. WHILE THE VEHICLE WAS PARKED AND STATIONARY, I ATTEMPTED TO OPEN THE PASSENGER DOOR USING THE DRIVER BUTTON. IT WOULD OPEN AND THEN ABOUT HALFWAY IT WOULD CLOSE. I ATTEMPTED THIS SEVERAL TIMES WITH THE SAME RESULT. I THEN TRIED TO OPEN USING THE PASSENGER EXTERIOR HANDLES BUT STILL THE SAME RESULT. WHEN IT STARTED TO CLOSE AGAIN I TRIED TO SEE IF IT WOULD OPEN IF I MANUALLY DID IT BUT IT ALMOST CRUSHED MY HAND. LUCKILY IT WAS ONLY MY SHIRT THAT GOT STUCK. I WAS ABLE TO FORCE IT OPEN USING MY SHOULDERS. THE VEHICLE ONLY HAD 178 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129630September 15, 2018
UNKNOWN OR OTHER
HEAD REST IS TILTED TO FAR FORWARD AND IS VISIBLY COMING OUT OF THE BACK OF THE SEAT. THE FORWARD TILT CAUSES NECK AND LOWER BACK PAIN. IT ALSO PUTS THE DRIVER AT RISK FOR A "HANGMAN'S FRACTURE" OF THE NECK DURING AN ACCIDENT. DEALER SAID IT'S NOT COVERED UNDER WARRANTY AND TO CONTACT AMERICAN HONDA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129633September 15, 2018
SERVICE BRAKES
WHEN DRIVING AT SPEEDS HIGHER THAN 50MPH THE MOMENT THE BRAKE IS APPLIED THE STEERING WHEEL AND WHOLE VEHICLE SHAKES. THE VEHICLE STARTED DOING THAT AFTER JUST BEING DRIVEN LESS THAN 12,000 MILES IT CURRENTLY HAS 17,890 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129515September 14, 2018
SERVICE BRAKES, STEERING, UNKNOWN OR OTHER
WHILE DRIVING ON THE HIGHWAY AND GOING 60MPH OR HIGHER, THE STEERING WHEEL SHAKES A LOT WHEN I START TO BRAKE AND I HAVE TO PUMP MY BRAKES RATHER THAN A SLOW GRADUAL DEPRESSION OF THE PEDAL LIKE ONE WOULD NORMALLY DO OR ELSE THE VAN BECOMES UNSTABLE. THIS HAS BEEN THE CASE FOR OVER A YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129535September 14, 2018
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2001 HONDA ODYSSEY. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. IN ADDITION, THE CHECK CHARGING SYSTEM, ABS, AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO TAMERON HONDA (LOCATED AT 1675 MONTGOMERY HWY, BIRMINGHAM, AL) WAS CONTACTED AND DIAGNOSED THAT THE ALTERNATOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128636September 11, 2018
SEATS
I WAS DRIVING MY ODYSSESY ON A CITY STREET AND APPROACHING A TRAFFIC SIGNAL. AS I BRAKED AT THE RED LIGHT, MY YOUNG CHILD IN THE BACK SEAT PULLED THE BLACK STRAP RIGHT IN FRONT OF HER, WHICH RELEASED THE MIDDLE SEAT TO SLIDE FORWARD. THE MIDDLE SEAT WITH MY SON IN IT (WHICH WAS THEN IN A FREE SLIDE MOTION) FLEW FORWARD WITH INCREDIBLE MOMENTUM AND SLAMMED HIS HEAD INTO THE FRONT SEAT. I NOW AM WATCHING HIM FOR SIGNS OF CONCUSSION AND MONITORING HIS FRONT TEETH WHICH LOOSENED UP. THE MIDDLE SEAT RELEASE SHOULD NOT BE SO ACCESSIBLE TO YOUNG CHILDREN. IT SHOULD HAVE EITHER TWO POINTS OF ACTION REQUIRED TO RELEASE THE SEAT OR BE POSITIONED MORE OUT OF REACH FOR YOUNG CHILDREN. CURRENTLY THE STRAP IS SO CONVENIENTLY LOCATED WITHIN EASY REACH OF A CHILD IN THE REAR SEAT AND EASY TO PULL. WITH THE VEHICLE IN MOTION, IT IS EXTREMELY DANGEROUS FOR A CHAIR TO BE ABLE TO SLIDE FREELY AND FOLD. THIS DESIGN FLAW SHOULD BE ADDRESSED WITH A RECALL.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11128709September 11, 2018
STRUCTURE:BODY
DRIVER SIDE SLIDING DOOR FELL OF WHEN IT WAS BEING CLOSED. KIDS WERE RIGHT NEXT TO ME WHEN IT HAPPENED. THEY COULD HAVE GOTTEN SERIOUSLY HURT! CAR WAS PARKED WHEN IT HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128718September 11, 2018
ELECTRICAL SYSTEM
DRIVER DOOR DOES NOT UNLOCK. THE AUTOMATIC UNLOCK BEEPS LIKE IT IS WORKING, BUT DOES NOT UNLOCK THE DOOR. I HAVE TO CRAWL INTO THE BACK AND THEN I CAN UNLOCK DRIVER DOOR INTERNALLY. THIS PROBLEM OCCURS RANDOMLY MAKING IT HARD FOR DEALERSHIP TO SEE PROBLEM AND FIX. THEY WILL NOT FIX UNLESS IT CAN BE REPRO DUCIBLE. I HAVE FOUND THAT THERE IS A FORUM WITH A LOT OF PEOPLE HAVING THIS SAME ISSUE AND UNABLE TO GET FIXED DUE TO HONDA WANTING IT REPRODUCIBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128782September 11, 2018
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
2018 HONDA ODYSSEY WAS PURCHASED 3/16/2018 AT WEST HONDA DEALERSHIP LOCATED IN LAS VEGAS. NOT LONG AFTER PURCHASE, STRONG FUEL, AND SIMILAR CHEMICAL ODOR APPEARED, ODOR CAME OUT OF THE AIR VENTS DIRECTLY. THE ODOR IS SO STRONG THAT THE VEHICLE WOULD SMELL CHEMICAL AND SMOKY FOR DAYS. ODOR ALWAYS APPEARED DURING DRIVING, THE LEVEL OF STRONGNESS CAUSED NAUSEA, COUGH, AND HEADACHE. ADDRESSED THE ISSUE TO 2 DIFFERENT DEALERSHIPS, WITH THE MENTION OF HEALTH CONCERN AND FIRE RISK DURING DRIVING. BOTH DEALERSHIPS' SERVICE ADVISORS VERIFIED THE ISSUE VERBALLY, DID DIAGNOSIS IN 3 OUT OF 4 TOTAL VISITS. COULD NOT FIND THE ISSUE WHILE ODOR PRESENTING IN THE CAR; THUS, NO REPAIR WAS DONE TO FIX THE ISSUE. REPORTS ARE COLLECTED, FILED A COMPLAINT TO THE HEADQUARTER. CASE MANAGER ADMITTED THERE IS SOMETHING WRONG WITH THE VEHICLE AS SIMILAR CASES WITH THE SAME TYPE OF VEHICLE ARE HEARD FROM THE SAME AREA. BEING TOLD THAT NO INSPECTION CAN BE DONE WITHOUT ODOR APPEARS AGAIN AND IGNORED THE PREVIOUS VISITS' RESULTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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