Honda Odyssey Complaints

12,890 consumer complaints on file.

#11327117June 3, 2020
AIR BAGS
WE RECEIVED A RECALL NOTICE IN MARCH 2020 FOR THE AIRBAG OF OUR HONDA ODYSSEY. TURNS OUT THE RECALL DATES BACK TO JANUARY 17. HONDA LET US DRIVE THE VEHICLE AND PUT OUR LIVES AT RISK FOR NEARLY TWO MONTHS. AS OF TODAY, HONDA DID NOT REPLY TO OUR LETTER ABOUT AIRBAG REPLACEMENT NOR DID THEY CONTACT US TO GET THE VEHICLE REPAIRED. THE VEHICLE COULD NOT BE OPERATED SINCE MARCH AND EXPENSES FOR IT ARE CLIMBING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327018June 2, 2020
STRUCTURE:BODY
SLIDING DOOR ISSUES. FIRST INCIDENT HAPPENED WHILE DRIVING ON THE FREEWAY AND MY PASSENGER SLIDING DOOR OPENED. TOOK TO DEALERSHIP AND GOT FIXED AT A COST. CONTINUED TO HAVE PROBLEMS WITH BOTH MY SLIDING DOORS NOT CLOSING PROPERLY FOR A TOTAL OF 6 TIMES. I AM NOW HAVING THE SAME PROBLEM AGAIN WITH MY DRIVERS SIDE PASSENGER DOOR. THE DOORS BEEPS WHILE DRIVING AND DOES NOT CLOSE PROPERLY DRIVING OR STANDING STILL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326237May 27, 2020
ELECTRICAL SYSTEM, STEERING, UNKNOWN OR OTHER
I WAS DRIVING ON THE STREET APPROXIMATELY 25MPH, SUDDENLY THE STEERING WHEEL LOCKED UP ON ME. THE VEHICLE HAD APPROXIMATELY 270,000 MI ON IT. I CHECKED AMERICAN HONDA RECALLS AND FOUND A RECALL ORDER. COPIES OF HE DOCUMENTS ENCLOSED. I REPORTED THE PROBLEM AND EXPLAINED THE CIRCUMSTANCES OF THE PROBLEM. I WAS TOLD THAT RECALLS ARE VIN SPECIFIC AND VEHICLE DOES NOT SHOW ANYTHING ON THEIR RECORDS. I MADE AND RESEARCHED AND FOUND THE DOCUMENTS WHICH I'VE ENCLOSED COPIES WITH THIS COMPLAINT. I WAS TOLD TO TALK WITH HONDA DEALERSHIP SO THEY COULD ADVICE ME ABOUT THE PROBLEM. I WENT TO NORM REEVES HONDA, AS MUCH AS I DID, I WAS IGNORED, NO ONE LISTENED, ALL I WAS TOLD WAS CALL BACK AMERICAN HONDA IN WHICH I SAID I HAVE DONE..THEY DID NOT DO ANYTHING TO CHECK ON IT AND NO EXPLANATION ABOUT IT WAS OVEN EXCEPT THEIR RECORDS SHOW A PART NUMBER THAT UPON MY INSISTENCE FOR MORE INFO, I WAS TOTALLY IGNORED. THE RECALL NOTICE WAS ISSUED FEB 22, 2013 TITLED, "ELECTRICAL SYSTEM IGNITION SWITCH" WHICH CLEARLY EXPLAINS THE ISSUANCE OF THE RECALL ORDER.. ALTHOUGH THE 15 YEAR WARRANTY HAS LAPSED SINCE THE ISSUANCE OF THE ORDER. IF THERE WAS SOMETHING DONE ON THE LEVER, THEY DID NOT REPLACED OR DID ANYTHING ON THE IGNITION SWITCH WHICH IS THE ONLY REASON THAT I SEE IS CONNECTED WITH WHAT HAPPENED TO THE VEHICLE AND MY SAFETY AND THE PUBLIC'S.*DT CONSUMER STATED DEALER TOLD HIM RECALL WAS DONE BUT VEHICLE STILL HAS PROBLEMS WITH STEERING WHEEL.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326253May 27, 2020
ELECTRICAL SYSTEM, STRUCTURE:BODY:DOOR
THE DRIVER SIDE AUTOMATIC SLIDING PASSENGER VAN DOOR OPERATED IMPROPERLY - AS THE DOOR WAS MOVING BACKWARD TO OPEN, OUR 3 YEAR OLD GRANDDAUGHTER SLIPPED AND HER HEAD WAS LODGED BETWEEN THE INSIDE DOOR FRAME AND DOOR THE DOOR LODGED HER HEAD AND STOPPED MOVING-BACKWARD, TRAPPING HER HEAD, PLACING EXTREME PRESSURE ON HER SKULL. WE COULD NOT GET THE DOOR TO RELEASE FOR SEVERAL MINUTES. SHE WAS SCREAMING - CAUSING HER SIBLINGS MUCH TERROR AS WE WORKED TO FREE HER FROM THE ENTRAPMENT. WE WERE VERY FORTUNATE THAT WE WERE ABLE TO GET HER RELEASED. SHE WAS SEEN BY HER PEDIATRICIAN IMMEDIATELY AFTER HER GETTING HER OUT. I WILL SEND PICTURES. SHE IS LUCKY SHE DIDN'T GET HER SKULL CRUSHED OR LOSE AN EYE WE REACHED OUT TO HONDA - THEIR RESPONSE WAS THE DOOR OPERATED AS IT SHOULD WOW WE HAVE BEEN OWNERS OF MANY HONDA'S AND BOTH OUR DAUGHTER AND WE OWN A ODYSSEY AS SHE HAD TRIPLETS IN 2016 AND WE BOTH FELT HONDA WAS A SAFE CHOICE WE DO NOT WANT ANOTHER CHILD OR FAMILY TO EXPERIENCE THIS TRAUMA - NOR LOSE A CHILD BECAUSE OF IT. ALL OUR GRANDKIDS HAVE BEEN TRAUMATIZED BY THIS INCIDENT - AS WAS OUR DAUGHTER - HER MOTHER AND I. OUR DAUGHTER HAS SINCE TEASED IN THIS VAN. AGAIN WE BELIEVE THIS IS SERIOUS AND MEASURES SHOULD BE PUT IN PLACE TO PRECLUDE THIS THE VEHICLE WAS OFF PARKED IN OUR DAUGHTERS DRIVEWAY THE DOOR HAD MALFUNCTIONED ONCE BEFORE AND LOOKED AT BY HONDA DEALER. HONDA CARS OF AIKEN, AIKEN SC *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11325101May 19, 2020
VISIBILITY:SUN/MOON ROOF ASSEMBLY, STRUCTURE:BODY
WHILE TRAVELING ON THE INTERSTATE AT APPROXIMATELY 75 MPH, THE SUNROOF SPONTANEOUSLY SHATTERED. I HAVE A DASH CAM AND WHEN I REVIEWED THE FOOTAGE, THERE WASN'T ANY SIGN OF ROCKS OR DEBRIS THAT HAD CAUSED THE BREAKAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324971May 18, 2020
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2000 HONDA ODYSSEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED ROUSH HONDA (100 W SCHROCK RD, WESTERVILLE, OH 43081, (614) 882-1535) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325076May 18, 2020
AIR BAGS
RECALL 20V-027 , GETTING RUN AROUND, DEALER SAYS CALL HONDA, CANT GET AN ANSWER ON WHERE ARE PARTS ARE AND WHEN I WILL BE PROTECTED FROM AN ACCIDENT, RECALL 3 MONTHS AGO AND NO PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325080May 18, 2020
UNKNOWN OR OTHER
THE LIFT GATE STRUTS QUIT WORKING AND THE LIFT GATE KEPT FALLING ON MY HEAD EVERY TIME I OPENED IT. I KNOW THAT THE STRUTS ARE A RECALL ITEM FOR THE 2008 HONDA ODYSSEY, BUT MY PARTICULAR VIN WAS NOT INCLUDED IN THE RECALL. PERHAPS IT SHOULD BE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324684May 15, 2020
POWER TRAIN
BETWEEN THE SPEEDS OF 24 - 27 MPH THERE IS A QUICK JOLT THAT SEEMS LIKE THE CAR IS SHIFTING. THE JOLT IS REPEATABLE. WE HAVE FOUND SEVERAL ONLINE FORUMS WHERE OTHERS ARE COMPLAINING. HTTPS://WWW.ODYCLUB.COM/THREADS/2019-ODYSSEY-HARD-SHIFTING-3RD-GEAR.353891/ WE TOLD OUR HONDA DEALERSHIP AND THEY SAID IT WAS A KNOWN ISSUE BUT THEY DID NOT HAVE A FIX YET AND THERE IS NOT A RECALL AT THIS TIME. THE 10 GEAR TRANSMISSIONS OF THE SAME YEAR WERE RECALLED DUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324053May 10, 2020
STRUCTURE:BODY
THE PAINT ON MY 2014 HONDA ODYSSEY IS PEELING. THE ARE ABOVE THE WINDSHIELD AND IN BETWEEN THE MOONROOF HAS A AREA OF ABOUT 6"X6" THAT JUST FLAKED OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323403May 5, 2020
POWER TRAIN
WHEN I AM SLOWING DOWN OR COMING TO A COMPLETE STOP, IT FEELS LIKE MY TRANSMISSION IS DOWNSHIFTING LIKE A MANUAL. THIS HAPPENS ONLY WHEN IM SLOWING DOWN / COMING TO A COMPLETE STOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323438May 5, 2020
AIR BAGS
THIS RECALL HAS NOT BEEN SOLVED BY HONDA CORP. PLEASE ADVISE TO NEXT STEPS. REMEDY NOT YET AVAILABLE. NHTSA RECALL 20V-027. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323163May 4, 2020
STRUCTURE:BODY
REAR LIFT GATE WAS NOT PROPERLY MANUFACTURED AND WAS LEAKING WATER THAT COULD LEAD TO MOLD GROWTH. ISSUE WAS TAKEN INTO SERVICE 3 SEPARATE TIMES AND DIFFERENT LEAKS WERE FOUND EACH TIME. HONDA CORPORATE PROVIDED NO ASSISTANCE OR SUPPORT FOR RESOLVING THIS ISSUE AND COULDN'T EVEN FIND RECORDS OF THE COMPLAINT (I CALLED AND STARTED A CASE EACH TIME - THANK GOODNESS I MAINTAIN RECORDS ON THIS). APPARENTLY, HONDA CORPORATE HAS NO CONCERN ABOUT WATER LEAKS OR THE QUALITY OF THEIR MANUFACTURED PRODUCT ONCE IT IS SOLD TO A CONSUMER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323162May 4, 2020
POWER TRAIN
JOLT OR HARD SHIFT ON 9 SPEED TRANSMISSION WHEN SHIFTING IN LOW GEAR. HONDA SAID THIS WAS CAUSED BY THE SMART TRANSMISSION SOFTWARE TRYING TO MATCH DRIVING PATTERNS. RESETS REDUCED THE PROBLEM BUT THEY SOON CAME BACK - UNKNOWN IF THIS CAUSES LONG TERM ISSUES WITH TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323113May 3, 2020
STRUCTURE:BODY
PAINT IS PEELING FROM THE TOP OF THE ROOF BETWEEN THE DRIVERS WINDOW AND THE SUNROOF. THE VEHICLE HAS ONLY BEEN STORED IN VIRGINIA AND INDIANA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322879April 30, 2020
ENGINE
I HAVE A 2013 HONDA ODYSSEY. THE ENGINE BEGAN TO MISS BADLY. I TOOK IT TO THE DEALERSHIP FOR REPAIRS. THE MECHANIC SAID THAT THE OIL WAS GETTING ON THE SPARK PLUGS AND CAUSING THEM TO FAIL. THE COST TO REPAIR WOULD BE VERY EXPENSIVE. THE MECHANIC AND MANAGER SAID THAT MY VAN WAS NOT UNDER WARRANTY. I DID SOME CHECKING AND FOUND THAT THERE WAS AN EXTENDED WARRANTY FOR THE 2013 HONDA ODYSSEY FOR THE EXACT PROBLEM MY VAN HAD. DESPITE EXPLAINING THIS TO THE DEALERSHIP MANAGER HE COMPLETELY STONE WALLED AND REFUSED TO HELP. APPARENTLY ALOT OF HONDA ODYSSEYS IN THE 2011-2014 TIME PERIOD ARE HAVING THIS SAME ISSUE. HONDA REFUSES TO ACCEPT RESPONSIBILITY AND MAKE THE REPAIRS. DO NOT BY A HONDA AS THEY DO NOT BACK UP THEIR PRODUCT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322629April 29, 2020
ELECTRICAL SYSTEM, ENGINE
VAN CAUGHT FIRE WHILE DRIVING
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11322485April 28, 2020
UNKNOWN OR OTHER
MY 2009 HONDA ODYSSEY BOTH POWER SLIDING DOORS NEITHER ONE WORKS. THE DRIVER SIDE SLIDE DOOR OPENED AND COULDN'T CLOSE HAD TO TAKE IT OFF THE HINGE AND DO A MANUAL CLOSE YOU JUST CAN'T OPEN IT OR THE DOOR WILL COMPLETELY COME OFF. THE PASSENGER SIDE SLIDING DOOR WILL NOT OPEN AT ALL. BEFORE ALL THIS HAPPENED THE DRIVER SIDE SLIDE DOOR WOULDN'T CLOSE UNLESS I WAS IN DRIVE OR REVERSE. I HAVE CALLED AROUND AND THIS IS AN ISSUE WITH A LOT OF HONDA ODYSSEY VAN DOORS. TO ME THIS IS A HAZARD DUE TO THE FACT MY KIDS HAVE TO CLIMB IN THE BACK JUST TO GET IN THE CAR CAUSE MY DOORS WILL NOT EVEN OPEN MANUALLY. WHY HAS THIS NOT BEEN MADE AN ISSUE IF THERE'S SO MANY VANS WITH SAME SAID SLIDING SIDE DOOR ISSUES. SOME OF US CAN'T AFFORD MAJOR FIXES LIKE THIS THAT SHOULDN'T EVEN BECOME AN ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322555April 28, 2020
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2016 HONDA ODYSSEY. THE CONTACT STATED THAT WHILE DRIVING, AN AUDIBLE BEEPING ALARM INDICATED THAT A DOOR WAS AJAR, EVEN THOUGH ALL DOORS WERE CLOSED. THE CONTACT INDICATED THAT THE ALARM WAS CONSTANT AND WAS ONLY DEACTIVATED WHEN THE VEHICLE WAS NOT IN MOTION. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 28,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321790April 21, 2020
AIR BAGS
TL* THE CONTACT OWNS A 2001 HONDA ODYSSEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER NOR THE DEALER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*BF*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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