Honda Odyssey Complaints

12,890 consumer complaints on file.

#11518007April 20, 2023
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING, LANE DEPARTURE: BLIND SPOT DETECTION
Back up sensors stopped working 4 months after purchasing a brand new vehicle. Also the side sensor just randomly lights up when there’s nothing around or the Brake light pops up
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517978April 19, 2023
FUEL/PROPULSION SYSTEM
Our approximately 50,000 mile Odyssey died while driving on Mar 25, 2023. Thankfully the vehicle was only going about 10 MPH as I was pulling up to a stop sign. First failure notice was “emissions system problem” and then every error available to the system flashed after that. Would not restart. Towed to dealer and found no fuel pressure and fuel pump failure. I was never given notice of the fuel pump recall and this website says all my recalls are complete. Clearly there was an issue with the fuel pump. The replacement fuel pump is on back order with no ETA for availability. Vehicle has sat at the dealer for 4 weeks with no estimate for when it will be available for us. I speculate that Honda hasn’t told everyone about the fuel pump recall in the hopes that the pumps don’t disintegrate in the tanks while driving because they mismanaged their supply chain. Could be months before a “like-new” vehicle is drivable again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517891April 19, 2023
STEERING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: ASSIST
The problems occurred to a brand new 2023 Odyssey only few days (roughly 8 days) after purchase. I was driving the vehicle on road in my community, I came to a STOP sign and stopped, then I was about to turn right but found it was kind of difficult to turn, at same time I heard the sound of crack coming from underneath the steering wheel. I felt that I almost lost control of the vehicle if I did stop at STOP sign, anyway I was able to turn the vehicle as the speed was low and continued to drive slowly. Shortly, several warning icons lighted up on dashboard, including "Auto Engine Idle Stop System Problem", "Lane Keeping Assist Problem", "Adaptive Cruise Control Problem", "Charging System Problem". After that, I drove the vehicle to dealer as soon as I can and dropped the vehicle for diagnosis and repair. It has been 6 days since the vehicle was dropped at dealer and has not been repaired, I got email from service manager saying that the gauge control module was fault.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517656April 18, 2023
SERVICE BRAKES
I left my home to go to the house of prayer for prayers and when I came to the stop sign to turn right, my vehicle didn't stop and continued forward which led to crossing the street and over the curb and through the grass of almost fifty feet into the lake. I almost drowned and called 911 to assist me out of the vehicle which was in the lake almost four feet in the water. I am not sure what happened, and I want to report so that if there is any manufacture fault that needs to be addressed to manufacturer then I need to report this incident. The vehicle is at Geico Salvage, and I have reported to Geico Insurance that the Texas Department of Transportation might want to investigate, so they will be holding the vehicle there. If you need to contact me my phone number is[ XXX] and my name is [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11517286April 16, 2023
STRUCTURE:BODY
Paint is falling off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517288April 16, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM
Just bought the car used with 60240 mi at the end of March on a Friday. 30 minutes after leaving the dealership the Auto Idle Stop warning notice appeared on the dash stating this feature was unavailable. It would not engage when idle at a light and as a result, when the gas was pressed to accelerate the car would hesitate and jerk into gear. This happened the entire 1.5-hour ride home, whether for a short pause or longer pause. It was a bit scary because the car would hesitate to move and clearly there were cars behind me. At any point and time, someone could've rear-ended me thinking I was able to accelerate properly. About 1 hour into the ride the brake lights came on flashing red at the bottom of the dash the entire time and would not go out. I immediately called the dealership once I reached my destination to announce the problem. The following Monday I took it back for a look over. In their investigation, they found a tracker attached under the dash and assumed this was interfering with the transmission of messages for the Auto Idle stop to engage. The dealer claimed there were codes, but after removing this attachment the auto idle stop feature engaged and they cleared all the codes. To my surprise, after 4-5 hours of being there, I drove home to find as I neared by destination all error codes returned including the brake lights flashing. I immediately called the dealer again and complained. This time to not further inconvenience me with the back and forth, they came and picked up the car on a Thursday with the intent of troubleshooting it over the course of some days. They had the car from a Thursday to the next Friday for me to arrive after them saying it was good, to find it was still doing it. This time the codes were reviewed with me in the car and the issue was "it was unlearned". After the reset, it started working again. Four days later it's still happening. Engages when it feels like it which causes a rough drive and acceleration. Honda help!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516959April 13, 2023
ENGINE
SOMETIMES (NO DISCERNIBLE PATTERN) AFTER STOPPING AT A RED LIGHT OR A STOP SIGN, THE CAR SHUTS OFF AND WILL NOT RESTART FOR SEVERAL MINUTES. THE HONDA SERVICE CENTER AT THE DEALER WHERE WE LEASED THE CAR SAID THEY HAVE HEARD OF SIMILAR PROBLEMS WITH NEWER MODEL HONDA ODYSSEYS AND HONDA PILOTS BUT THERE HAS BEEN NO FORMAL RECALL. THIS IS A CLEAR SAFETY HAZARD. THE BATTERY HAS BEEN TESTED AND IT IS FINE.THE MECHANICS CANNOT FIND ANYTHING WRONG WITH THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516677April 12, 2023
UNKNOWN OR OTHER
I was driving down the highway and my sunroof exploded.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516508April 11, 2023
ELECTRICAL SYSTEM
The rear power lift gage has stopped working due to leaking in the rear of the van. Per online threads, this is a common issue and should be a recall as so many issues have happened to other with this same problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516594April 11, 2023
ELECTRICAL SYSTEM, ENGINE
Noticed that a check brake system light came on briefly and then when I stopped at a traffic light, the engine shut down as it is supposed to, but when I lifted my foot off the brake, the car didn't restart and I was stranded in the lane (busy road). Pressed the Engine button, but it wouldn't restart. After about 5 minutes (while I called AAA) I tried again and it restarted. Very dangerous - I see multiple other people had the same experience. AAA came to my house and the battery, alternator, and starter all tested good.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516323April 10, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Electrical issues with camera, screen & infotainment system. Terrible crackling noise coming from stereo system. Screen randomly goes black for prolonged periods of time. While in reverse and relying on camera….all of a sudden you do not have visibility. Screen will stay off as well as the music and randomly turn back on. Car has been in shop 5 plus times for this issue and several remedies tried…..nothing seems to work. Whatever remedies have been tried, problem is now worse and more frequent.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516342April 10, 2023
STRUCTURE:BODY
Power sliding doors stopped working. No access to middle row seats due to having no manual opening features. In an emergency, I would be unable to remove my children from their seats. This should be recalled immediately before someone becomes trapped in this car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516195April 9, 2023
ENGINE, ELECTRICAL SYSTEM
Auto shutoff feature regularly fails when attempting to restart the engine. It may delay the restart or put the car in park and not allow it to restart for over 30 seconds. I was stuck in stop and go rush hour traffic. The engine would not restart, leaving the car stranded in the center lane for over a minute while attempting to get the car to start and in drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516092April 8, 2023
TIRES:TREAD/BELT
I Purchased Cooper Evolution M+S 235/65 R16 tires that I purchased from Tire kingdom at 220 Linto BLVD Delray Beach FL. 33444. The set of tires have low miles on them and tread wear is great. When I got the tires I felt a vibration in the tires from the front pretty quickly. I had my whole front end of my car replaced including beairings, no help. So I spent money and replaced the 2 front tires with the same tires and they were very young tires and a wheel alignment and the shaking was mitigated in the front but the car still vibrated slightly. The wheel alignment had the steering wheel off center so I went back another wheel alignment to correct and I mention to them the car is vibrating still if they can inspect the tires and when we looked the front LH tire had tread seperation which looked like someone took a knife andtried to carve the tread at the seem off the tire it went in about 3 inches plus. Tire kingdom accused me of hitting something I was like we barley drive this car and why would and I hit absolutely nothing. So they analyzed it and prorated me another tire of the same brand. So now we are on 7 new tires for one mini van that barely gets driven. I went to Orlando and my back rear of the van was vibrating the last 10 miles I had to take the side streets. I went to Walmart and purchased brand new Good years for my van and there is now zero vibration I love it. My my van has been vibrating the day I got the Cooper Evolutions and I went through 7 tires a new front end and replaced rear spindles because I could believe tire with such amazing tread life would vibrate a car like that. If I went for a prorated #8 tire I would still have vibrations. I called cooper tires to complian they gave me a claim number 2003880477 and said bring to tire kindom who refused the tires. We called back Cooper who only again said bring to tire kingdom . I have all 4 tires waiting to be inspected with the 4th tire completly out of shape without air in it. Tire kindome no help
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515545April 5, 2023
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
My wife was driving our 2014 Odyssey. She went to visit a neighbor. As she pulled up in the driveway and applied the brakes the car acceleration engaged. She was unable to stop the car. I hit the neighbors garage door, totaling it and damaged both of their cars inside. She had complained previously about what she had described as a braking problem. The car was taken into Honda service to check out the brakes and they were inspected and the car road tested and nothing was found. Since the accident the body was has been repaired and the car was returned to Honda for a diagnostic check-up and nothing was found again. I have a customer service claim with Honda USA but have not heard back from their claims manager.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11515622April 5, 2023
VISIBILITY
The contact owns a 2020 Honda Odyssey. The contact stated that he became aware that the VIN was included in NHTSA Campaign Number: 23V174000 (Visibility) however, the parts to do the recall repair were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515628April 5, 2023
VISIBILITY
The contact owns a 2022 Honda Odyssey. The contact became aware that the VIN was included in NHTSA Campaign Number: 23V174000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515439April 4, 2023
POWER TRAIN
The contact owned a 2006 Honda Odyssey. The contact stated that while driving 65 MPH, the vehicle made an abnormal sound and shuddered. Additionally, the vehicle failed to accelerate. The contact restarted and parked the vehicle at the residence. An independent mechanic went to the residence and diagnosed the vehicle with a failed transmission. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514919April 1, 2023
UNKNOWN OR OTHER
The car was parked and turned off on a hill, approximately 2-4deg grade. The automated sliding door was opened and the close door function was activated. With the door about halfway closed, a snapping sound could be heard and the door slammed shut. The door slammed with such force that the entire car shook violently. It was clear afterwards that the snapping sound was a cable that was part of the automated door open/close function. Fortunately, no one was in the doorway or near the door at the time. Had someone been in the doorway when the cable snapped serious injury seems likely. The car has since been repaired and is not available for inspection. No inspection of the broken hardware was performed. I am unaware of a reproduction of the issue. There was no warning prior to the snapped cable that anything was wrong with the open/close door function.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514939April 1, 2023
UNKNOWN OR OTHER
While driving the infotainment system will go completely out. When this happens you lose all additional safety features (back up camera, lane notifications, etc). This also becomes a distraction to the driver as when the system goes out it make a loud noise or will have a continued crackling noise which is highly distracting to the driver. I have seen a number of complaints online about this issue and have experienced the outages almost daily while driving the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Honda Odyssey