Honda Odyssey Complaints

12,890 consumer complaints on file.

#11526085June 8, 2023
FUEL SYSTEM, GASOLINE
The contact owned a 2010 Honda Odyssey. The contact stated while driving approximately 55 MPH the vehicle began to vibrate and there was an odor of burning coming from the rear. The contact stated that she saw a "red glow" coming from the rear seat. The contact pulled the vehicle over and stopped, as the contact exited the vehicle it burst into flames. The contact stated that she did not notice any warning lights. The contact stated that the police and fire department arrived on the scene. The contact stated that water and chemicals were used by the fire department to extinguish the fire. The police wrote a report and the vehicle was towed to an impound lot. The contact stated that her insurance provider had declared the vehicle a total loss. The contact related the fire to recent recall work that had been performed for NHTSA Campaign Number: 14V112000 (Fuel System, Gasoline). The manufacturer had not been informed of the failure. The failure mileage was 145,623.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11526094June 8, 2023
ENGINE, VEHICLE SPEED CONTROL, POWER TRAIN
The problem is with the 9 speed automatic transmission system. Yes, it is available for inspection. There is a delay in acceleration which has caused the vehicle to "stall" in dangerous situations such as pulling out onto a road with traffic, making a left turn with oncoming traffic, or needing to accelerate at a green light. There have been multiple incidents when an oncoming car has had to brake to avoid a collision because I have stalled temporarily in their lane. I have also nearly been rear ended as I stall after moving forward at a green light. The vehicle accelerates too slowly from a stop, then stalls for several seconds before over correcting and too much power causes the tires to spin and the car can get a little squirrelly if I am not extra careful. It happens often but not always and is getting worse and more frequent. There are also problems with rough shifting and delayed shifting that have been an issue since I bought it in 2018. I have taken it to the dealer many times and while the issue has been reproduced, they have never been able to identify a cause. One Honda mechanic said that his 2018 Pilot acts the same way and it is "normal" for that engine. The issue was reproduced during a recent inspection from an independent mechanic who sent me to a specialty transmission shop who said the transmission was fine and suggested that it was due to a tech issue and sent me back to Honda. The mechanics at Honda have not gotten stuck in front of an oncoming car on a road test so they treat the issue as a mild annoyance. No warning lights have gone on. The severity and frequency of this problem is increasing and I no longer believe the car is safe to drive. Honda does not have a fix and I am ready to sell it but I don't think it is safe for others to drive either and I don't know what to do. It is only a matter of time until this causes an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525845June 7, 2023
SERVICE BRAKES, UNKNOWN OR OTHER
While driving down the interstate the van went in Neutral and a message appeared on the screen that it was in Neutral, pull over when it is safe. The lights on the dash dimmed and no other message or warnings appeared. As I pulled off the interstate I was unable to use the brakes. We tried to put the van back in Drive but was not successful. We were able to get the vehicle in park and come to a stop. I turned it off and back on. No other messages appeared. The vehicle drove as expected and brakes worked.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525620June 6, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2022 Honda Odyssey. The contact stated that on two separate occasions, the brake pedal was depressed to the floorboard without warning. The contact narrowly avoided crashing into other objects due to the failure. The contact had taken the vehicle to the dealer however, the vehicle was not diagnosed. The manufacturer was not notified of the failure. The vehicle was not repaired and remained with the dealer. The failure mileage was approximately 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525425June 5, 2023
ENGINE
Piston rings allowed oil to enter a combustion cylinder, resulting in misfiring and lack of power. The inability to accelerate was a potential hazard. The vehicle was taken to the dealership and they diagnosed the problem. Internet reports suggest that this is a known problem with this vehicle. The check engine light came on about a month earlier, but the light went off and stayed off until the event that led to the trip to the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525332June 5, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
While driving on a straight, wide open road at approximately 45mph with no vehicle in any close proximity in front, the forward Collision Mitigation Braking System alarmed and activated and strongly braked, slowing the car quickly down to about 20mph before releasing. Fortunately, there was no one behind me to react to the unexpected slowing down of my car. There was no apparent reason why this should have activated. The CMBS has activated previously in other non-threatening situations but there was usually a condition where you could justify why it made a mistake, such as being in the left lane of a two lane road which curves to the left and a car in the right lane slows to turn right, my car thinks it is in front of me when it is not. Still, these situations result in a danger of getting hit from behind.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524805June 1, 2023
STRUCTURE:BODY
The sliding doors do not work properly when the windows are down. When the windows are up and you open the door you hear a clicking noise locking the door in place. If the windows are down when opening the doors they do not “click” and the door can slide closed. This is a bigger issue when parked on a hill or slight decline as the door can slam shut on small kids. If the windows are down when opening the door you need to use one arm or your body to keep the door open while you buckle kids up. Or just make sure windows are up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524853June 1, 2023
UNKNOWN OR OTHER, POWER TRAIN, VEHICLE SPEED CONTROL
When the accelerator is depressed and the vehicle is in drive, it does not accelerate. This has happened multiple times, the date provided is a representative date where others witnessed the issue and is not the first or last time it occurred.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524882June 1, 2023
POWER TRAIN, STEERING, FORWARD COLLISION AVOIDANCE: WARNINGS
On Monday, March 27th While driving at various speeds, the collision mitigation system message flashed on the instrument panel without anything provoking it/no real cause. I observed while driving the vehicle, the warning message repeatedly flashed on the screen before the entire instrument panel went blank. This includes the infotainment system restarting as well, alternatively, I was driving going between 40-60mph and the all-dashboard notification lights started flickering (lane departure warning, odometer, blind spot warning, Collision Mitigation System etc.) it continues to happen randomly while driving at unpredictable times the wheel does lock up for a short time and the vehicle is temporarily not under driver control. It was able to restore, and I was able to regain control of the vehicle other times its last for several seconds. I have captured this incident on video. Additionally, there is also an issue with the vehicle hesitating while accelerating from a stop even with Auto Stop disengaged. On Thursday, June 1st same issue as described above occurred at 8:10AM when issue occurred again the vehicle steering for a 5-8 Second Period was locked and not able to move. Shortly after, I began to record the vehicle. Within a 7-8 Minute Period I was able to capture on video it happening an additional 3 Times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524914June 1, 2023
ENGINE
The contact owned a 2020 Honda Odyssey. The contact stated that while driving at an undisclosed speed, the vehicle stalled without warning. The contact stated that the vehicle failed to restart. As a result, another vehicle crashed into the rear of the contact’s vehicle. The contact sustained injury to her neck and lower back that required medical attention. A police report was filed. The vehicle was towed to a tow lot and deemed a total loss by the insurance company. The dealer nor the manufacturer were notified of the failure. The failure mileage was approximately 28,800.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11524302May 29, 2023
VEHICLE SPEED CONTROL, ENGINE
I've noticed that while driving the vehicle maintains speed/accelerate (without gas pedal pressed, and with cruise control off). I have to constantly fight the vehicle's constant acceleration with brakes. While idling, it keeps going to high RPM and then reduce and then high RPM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524251May 28, 2023
ENGINE
Twice reported transmission issues to dealer. They suggested changing transmission fluid, so we did. Issue did not resolve. Check engine light came on. Car won’t shift gears.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523975May 26, 2023
ELECTRICAL SYSTEM, POWER TRAIN
When driving the dash and instrument cluster will restart suddenly and the van will shift out of drive suddenly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524076May 26, 2023
ELECTRICAL SYSTEM
I have 2018 Odyssey EXL . on instrument display got message "Power Tailgate Issue". The tailgate can not open either by control button or manually. I have already had this issue 2 times. I sent it to dealer and been told the power tailgate control module was intruded by water. I replaced the control module, and after several months, the issue recovered. The power tailgate can not open and close will cause my trip in danger. I hope the honda can fix this issue for the customers free.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523976May 26, 2023
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
I was driving on I-270 highway in active HOV lane and had to stop because of traffic. The car stopped the engine as it usually does by "Auto Idle Stop" system but failed to start it back when I needed to continue driving. I noticed that the battery light blinked on the dashboard when it tried to re-start the engine. As a result I was in active HOV lane with quickly approaching traffic from behind. We all (me, my wife and 2 kids) were scared. I called 911 immediately for help. This all could end up with a crash and injuries. While calling 911 I was trying to restart the car by pressing the button to turn the car off and on. About 3 attempts failed when a few minutes later the engine started and we continued the drive. This was the worst nightmare to stuck on a highway. Luckily nothing happened but it definitely could. This is a major concern for me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523442May 23, 2023
ELECTRICAL SYSTEM, ENGINE, BACK OVER PREVENTION: WARNINGS
The vehicle is currenting having an issue with the MOST feature which is causing a static sound coming from the speakers as well as the DVD/CD player not working at all. Once in a while when idling with brake on the vehicle will shut and down and restart on its on quickly. When this happens multiple warnings will appear on the dashes warning system. Some of these warnings are mitigation collision warning, cruise control, and low power.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523170May 22, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The passenger side electric door cord snapped while children were getting out of the vehicle and no we cannot open the door any longer. The safety of my children were put at risk since there was no warning that this was going to happen; the door made a loud noise and started to shut quickly. The problem has been confirmed by an independent auto repair center and we were quoted $1,100 to repair (the entire motor and door pulley system needs to be replaced; we cannot ONLY fix the cord - we have to replace the entire thing). Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? NO. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? NO WARNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522625May 18, 2023
AIR BAGS
The contact owns a 2019 Honda Odyssey. The contact stated that while his father-in-law was refueling the vehicle, the passenger’s side air bags deployed without warning or impact. There were no warning lights illuminated. There were no reported injuries. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522458May 17, 2023
UNKNOWN OR OTHER
I was driving the vehicle as normal and stopped at a Red Traffic Light. I attempted to drive when the light changed to green. The car stuttered, the dashboard lights flashed and the car shut down. - Multiple attempts to re-start failed. No prior warning lights etc. Car just return from Dealer to address Recall Issues etc. Dealer made comments on Brake Maintenance etc which was then serviced. No Mention of Auto Stop/Start issues. - FULL failure: No brake, no steering, no radio, dashboard went blank. No lights. - FAILURE OF HAZARD LIGHTS TO WORK. - This is a SHUT down in the middle of a busy street with 2 kids in the car. NO Hazard lights working. - Mulitple near accidents from incoming traffic. No lights working??? -Spoke to mechanic over the phone. He thought it was NOT likely the battery and I needed to get a tow truck. -Tow truck not available for several hours. - Mechanic was able to send someone to me. He worked on it and eventually got it to start. - Immediately took it to the Mechanic Shop. They Tested the Battery, alternator, starter and connections. Stated No Problem detected. - Mechanic thought it could be related to the computer/Auto Stop/Start system and suggested I get it checked at the Dealership. -Spoke to the Dealership the following day and base on the description of events they also mention the Auto Stop/Start system???? -This seems to be a problem they are aware of but????? The Dealership recognize this problem base on the conversation???? It is thus well known???? - Car left at Dealership - This is EXTEMELY DANGEROUS. The car Shuts Down/Freezes in the middle of Traffic. - NO HAZARD LIGHTS WORKING?????? - This is an Accident/Deaths waiting to happen. - Why is the computer even controlling the HAZARD lights. That is a HORRENDOUS Design Error. Hazard Lights should be HARD WIRED to switch.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522190May 16, 2023
ENGINE, ELECTRICAL SYSTEM
several times when stopped at a light, the vehicle's auto idle engine engages and shuts the car off. When the brake has been released, the vehicle has failed to start. Most recently, this occurred while waiting in a car line of traffic and it took many different attempts to get the car engine back on - about 10 minutes before the engine could be started, resulting in myself and my children stuck on the road while we opened doors, the hood of the car, tried to start the car and turn it completely off. It was in a stuck position until it wasn't. that was the first time the vehicle wouldn't start after numerous attempts to start the engine. We have been told there is no way to fix this - only to manually turn the function off every time the car is started.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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