Honda Odyssey Complaints

12,890 consumer complaints on file.

#11573147February 21, 2024
POWER TRAIN
The 2018 Honda Odyssey with 59,000 miles downshifts on its own when we are driving. This has happened about half a dozen times. It is disconcerting because the vehicle slows down. No one has hit us from behind. The Odyssey was at the dealer for a transmission fluid change recently. A multipoint inspection was done with no mention of the transmission or any other problems. There have been no warning lamps, messages, etc. displayed on the instrument panel. There are no service bulletins or recalls at this time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573231February 21, 2024
UNKNOWN OR OTHER
A latch inside the driver door of the car broke and my husband was unable to exit the vehicle. There was no reason for this part to break, no collision or rough use of the door. We just drove from our home to our destination without incident and the door would not open when we arrived. The dealership had to replace the broken part.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572918February 20, 2024
POWER TRAIN
It was the gear shift, changing from drivre mode to neutral, or from drive mode to completely shut off while I was driving on the the freeway and had to slow down because the vehicles in front of me were slowing down too, because of traffic conditions, the car problem has been confirmed by the manufacturer, there's even a law suit in process here in California for this matter. The car is right now in the dealership for repair, there was no light on in the dashboard warning. This started like to weeks ago, first time just went from driving mode to neutral. Second time shut off and turn on again, third time yesterday, from driving mode changed to neutral and finally completely shut down. I feel unsafe for my wife driving this car and for the kids .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573002February 20, 2024
FUEL/PROPULSION SYSTEM
Manufecture will only have the parts in the falls. How am I going to be able to work if I have a recall and this is causing an issue in my company that I work for?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572689February 19, 2024
POWER TRAIN
The transmission is unreliable. You push the gas and it hesitates to accelerate or switch to the next gear to speed up. It can shake or rattle the car. Has a trouble at low speeds or shifting to the next gear to increase speed. This makes it dangerous to try to pull out into an intersection because the transmission or gear shifting doesn't always hit and you can get hit or injured. I always have to leave additional space while pulling into an intersection or merging into traffic in case the transmission slips. I have brought this to the attention of my local Honda service station and was told "that is just how this transmission works".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572709February 19, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Multiple occasions of emergency braking when not in traffic or in any danger.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572287February 16, 2024
AIR BAGS
In 2020 I was driving in Sequoia national forest and hit a small pothole/erosion hole in front of a gate at approximately 2-3mph. I slightly bottomed out the car. The airbags deployed. Mild abrasion friction burns on my wrist. My wife's airbags in the passenger seat also deployed, but since we had zero forward momentum they didn't even contact her. I was told by Honda that this is my fault and that their airbag system only deployes when it should, and ultimately just filled an insurance claim. I was extremely ignorant of how not road safe my car was, and drive it home. The car was towed for repairs. I just recently learned about this complain line, so I'm submitting now in early 2024.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11572312February 16, 2024
POWER TRAIN
The contact owns a 2023 Honda Odyssey. The contact stated while driving 70 MPH, the vehicle shuddered and inadvertently downshifted. The vehicle decelerated to 20 MPH, and the transmission made a grinding sound. No warning light was illuminated. The contact pulled over to the side of the road and coasted the vehicle to Walmart. The vehicle was restarted, and the transmission made an abnormally loud sound while shifting into drive(D). The vehicle was towed to the dealer, where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572117February 15, 2024
STRUCTURE:BODY
Cable on passenger side sliding door snapped and door shut without latching on the arm of the person getting in.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11572191February 15, 2024
UNKNOWN OR OTHER
The 2021 Honda Odyssey with the VIN provided had 1) Auto Stop Idle Failure in June 2023 where the car would turn off completely at a stop (intersection, stop sign, etc.) and the car would have to me restarted. Sometimes restarting more than once. Honda replaced the car battery and conducted a software update. 2) About 7 months later in February 2024 the dashboard displayed two warnings A) Auto Engine Idle Stop System Problem and B) Charging System Problem. Honda had performed a second software update just prior to the second occurrence on 1/25/24. As of 2/15/24 Honda still has the car and is going to replace a battery sensor.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571846February 14, 2024
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
The contact owns a 2018 Honda Odyssey. The contact stated that the messages "Emission System Problem", "Electrical Parking Problem", "Road Departure Mitigation System Problem", "Brake System Problem", "Brake hold System Problem", and "Power Steering System Problem" were displayed intermittently. The vehicle was taken to the dealer, who informed the contact that the battery was in good condition; however, the vehicle failed to start 3 days later. The contact was able to jumpstart the battery with the assistance of AAA. The contact replaced the battery. Additionally, the contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer and several unknown dealers were contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 122,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571861February 14, 2024
STRUCTURE:BODY
The rear lift gate is not opening. The lift gate motor and latch have been replaced. The lift gate module seems to have water/moisture after a rain storm causing the gate to not open. Their is an error on the display saying there is a lift gate error and the car is beeping while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571932February 14, 2024
Chest Clip, Buckle, Harness, Other/I am not sure
The car seat’s affiliated app and buckle’s vehicular heatstroke prevention technology didn’t work right, and a potential privacy safety concern. A colleague and I (both CPST-I’s) were demoing her seat. 1- Privacy concern: I was able to download the app and connect to her seat from outside her vehicle, gaining access to her child’s name, child’s birthdate, and a map that showed me the approximate location of where she drove. The seat owner did not have to approve my access to her seat. A stranger could access a child’s personal information with this lack of security. I was given “limited access” as the second connector but was actually able to see more details than the seat’s owner 2- The heatstroke prevention technology- the car seat buckle and affiliated app- glitched several times. It showed different alerts between two apps that accessed the same car seat. User A is car seat owner, user B is me: -After the car seat was buckled for a 1.5 hour drive in User A’s car, user A’s app logged 0 minutes in the seat. User B’s app showed accurate time the seat was buckled. -When the seat was buckled, User A and User B received completely different “child left in car” alerts at different times. The seat was left buckled overnight and did not alert user A or B that a child was left in the car. Despite receiving no alert, user B’s app logged the child having sat 7 hours in car seat overnight. -When the seat was left unbuckled and empty, user A received an alert that the child was still in the seat. Despite getting that alert, their app still showed 0 minutes logged in the seat. 3. The app says “buckled securely” when the buckle stalk is flipped up toward the child and didn’t actually require any buckling of either buckle or chest clip. 4. The app said the seat was installed correctly when it wasn't, and the installation directions wouldn’t continue unless the load leg was in place, which some vehicles don’t allow didn’t get great pics.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572011February 14, 2024
UNKNOWN OR OTHER
Right side sliding door problem on screen I report hot springs Arkansas dealer Many time They said no issue No repair But many car the same problem and repair But they said my car expire warranty And cost me Many time on my screen pop on warning and off But they don’t responsible I you contact them and investigate
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571696February 13, 2024
ENGINE
My wife was driving our 2018 Honda Odyssey when there was acute diminished and very unstable engine power on 7/10/2023. She heard a "knocking" noise like metal-on-metal and pushing the accelerator resulted in very uneven increase in speed - in fact, it would not go above 30mph. She immediately took the van to our local car dealership, but it was very difficult to drive the 1-2 miles it took for her to get there. Her safety was put at risk because the engine did not provide reliable power to drive after that acute event and she easily could have been rear-ended or involved in an accident. We were both very thankful that our children were not in the van at the time. The check engine light immediately came on as well when this happened and when she got to the dealer, the service department identified a P0303 stored code suggesting a cylinder 3 misfire on the lower block. There were metal fragments in the oil and they noticed internal noise/knocking. They informed us that we would need to have a new engine installed. I spoke to our dealership today 2/13/24 and they felt like it was highly probable that a manufacturing defect related to the Honda service bulletin 23-097 for Connecting Rod Bearing problems could be the manufacturing defect and culprit for why our engine stopped working. This bulletin covers build dates of 2018-2019 Honda Odyssey vans from 4/9/2018 through 8/28/2018. Our build date was prior to October 2017 is what our dealer has told me. I do not believe that our defective engine would be available for inspection as I believe the dealership discarded it after installing a salvaged engine, also from a 2018 Odyssey. I do not believe any other agency inspected our defective engine after it was removed. The dealership also was unaware of the 23-097 service bulletin, since they were informed of that later in the year during November 2023. We took excellent care of this vehicle (bought new) and all service was performed on-schedule at dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571611February 13, 2024
POWER TRAIN
The transmission slips or doesn't engage appropriately. The van lurches forward at intersections and slips, pauses with a loud clunking noise at lower gears when driving in town. This morning, I attempted to cross a double highway...pressed the accelerator, nothing happened, then the vehicle lurched forward, stopped again, then lurched forward again all with the accelerator pressed down. I was almost hit broadside while crossing the highway. This is not the first time this has occurred. Multiple people in our household drive this vehicle and all have reported the same concern. I've asked about this every time I get routine maintenance but Honda dealership says it's working as designed and they've witnessed this issue in other customer reports. This is a significant safety risk!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571102February 9, 2024
POWER TRAIN, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
Driving on highway suddenly multiple warnings ⚠️ lights on (about 10) warnings lights like check engine, transmission system, power steering system brake assist ,holding brake system, line departure assistance, hill assistance, emission system, ACC system, VAS system, blind spot assistance and lack of power hitting gas (Accelerate pedal) no response car slow down by itself becomes 20mph on 55mph highway very scary this happened four times in one month.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570759February 8, 2024
AIR BAGS
I was in a motor vehicle accident, and when the airbags deployed. A woman, who leaned into the passenger side of my vehicle to see if I was hurt, said she could smell something burning and saw the sleeve of sweatshirt jacket on fire. Had she not checked on me, the sleeve of my sweatshirt may have burned all the way up my arm. As I only have use of the arm that caught fire The vehicle is at a body shop, waiting for insurance issues to be worked out. I’d never had an opportunity/reason for the airbags to ever be looked at.
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#11570786February 8, 2024
ENGINE
The contact owns a 2018 Honda Odyssey. The contact stated that on various occasions while driving at various speeds, the check engine warning light illuminated, and the vehicle lost motive power. The vehicle was pulled over to the side of the road and was restarted. The contact stated that on several occasions while driving at various speeds, the vehicle stalled on approximately eight separate occasions. The vehicle was restarted. The vehicle was towed to a dealer where it was diagnosed that the connecting rod was damaged, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 178,667.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570880February 8, 2024
TIRES, TIRES:SIDEWALL
We ask to rotate tires, and at that point we find CRACKS on inside wall of tires/ 2 pcs size 235/65/R17. see pictures provided. If we didn't discover this , it might be catastrophic failure/ explosion of tire. New Tires were installed immediately to avoid accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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