Honda Odyssey Complaints

12,890 consumer complaints on file.

#11592606June 5, 2024
STRUCTURE:BODY
Part of the interior frame under the dashboard disintegrated. This was discovered while Honda was fixing a different recall involving electrical components.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592679June 5, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda Odyssey. The contact stated while driving approximately 35 MPH, the vehicle started losing motive power and briefly accelerated independently. No warning lights were illuminated. The vehicle was taken to a local dealer where it could not be repaired due to parts not being available. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 79,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592756June 5, 2024
ELECTRICAL SYSTEM, STRUCTURE:BODY
The passenger sliding door does not open when it automatically opens. It doesn't matter which button you press to open the passenger sliding door, when it opens and slides back, it does not fully open and does not stay open. As it gets close to the rear, it makes the warning beeping sound then begins to close, causing it to be inoperable and not properly function as it's suppose to.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592396June 4, 2024
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING
5 system warnings starting appearing simultaneously (Adaptive Crusise Control Problem, Lane Keeping Assist Problem, Collision Mitigation System Problem, Road Departure Mitigation System Problem, Auto High-Beam Problem). This started a few months ago and occurs every time the car is started, and the errors do not go away after driving for several hours. I have checked all appropriate fuses, as well as the car battery and all seem fine. An internet forum search shows this specific issue is widespread with 2018-2020 Honda Odysseys, but is not being addressed satisfactorily by dealers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592413June 4, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Honda Odyssey. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving approximately 40 MPH, the vehicle lost motive power. The contact stated that he depressed the accelerator; however, the vehicle failed to respond as needed. The contact depressed the accelerator pedal 3 or 4 times and the vehicle was started responding. The contact stated that the failure was more frequent in the past 2 weeks. The vehicle was not taken to a dealer or an independent mechanic to be diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The failure mileage was approximately 87,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592427June 4, 2024
BACK OVER PREVENTION, ELECTRICAL SYSTEM
The contact owns a 2020 Honda Odyssey. The contact stated that upon starting the vehicle, the instrument panel failed to display any information and the rear-view camera failed to display an image. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the gauge control unit. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 20V439000 (Back Over Prevention, Electrical System), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592449June 4, 2024
VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM, STEERING
We have had repeated incidents with the vehicle since late 2023. The vehicle begins to jump and a long and seemingly random list of dashboard indicators turns on. When we first sent the vehicle in for diagnosis they could not replicate the issue, dealt with a seatbelt related safety recall and "reset the computer". This decreased the incidence of the issue temporarily. All routine maintenance has been performed on the vehicle. The battery has been replaced twice because that was the best guess of what was causing the previous issue. A few months later, the issue started again. Random indicators, sometimes power steering, sometimes temperature gauge, sometimes othes lights in rapid succession. We again took the vehicle to dealership of purchase and they were unable to replicate the issue (and unable to deal with a fuel pump issue with a multi-month backlog for the part). Finally, while driving on the interstate today the vehicle began to lurch repeatedly and the random list of seemingly every indicator lit up again (see photo), including the power steering failing. The vehicle is completely inoperable and was towed to the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592206June 3, 2024
ELECTRICAL SYSTEM, SUSPENSION
Three times now our 2020 Honda Odyssey's entire instrument and infotainment system has gone out - both screens at the same time just don't turn on. Which means we have no MPH gauge or back up camera. It is extremely unsafe to drive without a speedometer and we paid extra to get a van with a backup camera and now we don't even have that. We've taken it to Honda and are getting charged to replace the entire system, even though it is clearly a connection issue (since it turns back on by itself). On the exact same vehicle, the entire right rear shock is completely blown out and needs replaced. Both happened with no warning. Honda is not helping on a vehicle that only has 40,000 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592225June 3, 2024
STRUCTURE:BODY
The Control Module for the Power Tailgate experienced total failure due to water damage, documented by the servicing dealership (attached service invoice) and demonstrated by the attached photos. The point of water intrusion could not be determined definitively, but cracks in the bonding location between the roof, rear driver's side exterior D-pillar panel, and tailgate surround are the likely culprit (photos attached). Failure of the Module resulted in an unusable tailgate, except for a single manual lever on the inside of the vehicle, accessible behind a piece of plastic. It also resulted in a ceaseless, loud, constant beeping on both the inside and outside of the vehicle when traveling at over 1 mph. This vehicle has never experienced an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592130June 3, 2024
ENGINE
We are reporting a safety concern on the Honda Odyssey that Honda Corporation is aware of on the 2016 Honda Odyssey. They have a defect in the Piston Rings on the Engine. This engine design on the 2016 engine is the same where a recall was called on older versions of the Odyssey and other Honda vehicles. They have not included the 2016 as they say that they haven't had many cases of this version having the problem. With a quick search of the web you will find many people who are reporting or talking about piston ring issues, misfire and spark plug problems on the 2016 Odyssey. They are then asking customers to spend between $3 and $5 to fix this problem in the engine. Which is a known engineering defect! I have kept up with my oil changes and had a well maintained vehicle rating on CarFax. We are reporting the problem to you as when this happened it was extremely dangerous to drive the van. We were stopped at a red light just stopped and the engine was idling when all of a sudden the van started shaking. No sign of a problem prior to this happening. Then we looked and no lights were on but as soon as we started to drive the check engine light came on. We drove the van the couple of miles home as it was a Sunday and the engine had no pick up and go. Pulling into traffic or turning was a danger. This is a danger to not only us in the van but others around us who are not aware of a problem. We drove the van to the dealership on Monday morning. They said that it had caused a bad spark plug and they could clean the area and we may get 5000 to 20000 more miles but that recommended that we would some point need to spend the $4600 to fix the piston rings as well. We did the spark plug repair and they returned the van to us. It still seemed sluggish but we quickly realized that it was having major problems. This is a danger to people in the vans as well as others on the road. Honda should be required to cover the cost of piston ring issues on all years.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592306June 3, 2024
SUSPENSION
The inside shoulder of all four tires are bald and unsafe. The rest of the tire tread has ~7/32 of depth remaining. Because this suspension issue only affects the inside edge of the tire it is difficult to detect. Not all Gen 5 Honda Odysseys have this problem but I've read of others with the same problems as mine. The tires cross the threshold of 2/32" by approx. 23k miles. When the rest of the tire still looks good the avg consumer is not inspecting the inner shoulder because it would require tire removal or getting under the vehicle. Therefore, the issue goes undetected until a traction event occurs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591864June 1, 2024
FUEL/PROPULSION SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: BLIND SPOT DETECTION
the van has been giving me issues with stalling jerking losing power while driving when i found there was a recall honda told me i had to wait til srptember i dont have til september this is my only vehicle gid i hope it does not fail me or my kids
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591916June 1, 2024
POWER TRAIN
Transmission went out at 120,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591927June 1, 2024
FUEL/PROPULSION SYSTEM
Trying to complete recall and they say they will not have the parts until the fall. We’ve already had one incident of power loss and do not feel safe in the car. Honda has provided no recourse or remedy in a timely manner.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591706May 31, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda Odyssey. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591790May 31, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda Odyssey. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591796May 31, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Honda Odyssey. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591181May 29, 2024
UNKNOWN OR OTHER, STRUCTURE:BODY
Tailgate on 2019 Honda Odyssey model(s) without power lift gate function open to only a dangerously low height. Five undocumented head injuries have occured on a single vehicle within one year. Upon more research, tailgate height for these models have caused several head injuries some requiring medical attention. No warning labels or preventative equipment attached to the tailgate to warn of serious head injury. Honda dealership advised unable to adjust tailgate height.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11591323May 29, 2024
FUEL/PROPULSION SYSTEM
On numerous occasions while driving, once you hit the gas to either pass someone on the interstate or pull out on a road, you lose drive power. It is like trying to drive while in neutral. I know there is a recall on this van and I went down to Hilton Head Honda today with my recall notice to have it replaced to avoid my wife having an accident due to this recall issue. Instead of replacing the part they are charging me $175.00 to clean the throttle due to sticking! This is ridiculous considering it isn't the issue. They are refusing to replace the fuel pump that Honda has deemed defective! The description on the recall is EXACTLY what we are experiencing and have been experiencing for the last 3 months! Having to spend money on a mute issue instead of doing what Honda is requiring is unacceptable and illegal! I am happy to fix any issue once they replace the faulty fuel pump. The bait and switch method may have worked for other owners but not for me! I would like them to do the right thing and fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591329May 29, 2024
FUEL/PROPULSION SYSTEM
I have been experiencing engine hesitation issues with our Honda Odyssey for the last several months. We received a Safety recall notice in the mail and have tried to address the issue with 2 different dealers. The 1st dealer told me that the safety issue "should not cause any symptoms and we can't get the part for you." The second dealer told me to bring the car in for an appointment and they would address the issue and order the fuel pump for replacement. Several things happened during these visits to both Martin and Union Honda. Martin Honda would not address the safety recall. We were also having a "knocking" sound which they diagnosed as an issue with the right passenger strut. They told me that it needed to be replaced. Out of frustration with their customer service I decided to seek advice from our personal mechanic of 25 years. I have ordered struts for both the driver and passenger side which will be installed by our mechanic per their advice. Martin Honda never mentioned the driver's side strut. Union Honda said that they were going to charge me to "diagnose" whether or not the engine hesitation was coming from the fuel pump. They said it would take 2 days to diagnose. Within 2 hours I received a text stating that inspection of our car received the "green light." Everything passed and they did not notice the engine hesitation "while driving the vehicle." How is it possible that they didn't notice the "Failed - Critical Concern" of the Right Front Strut and Top Hat/Bearings while inspecting the car that was detected by Martin Honda? When questioned the manager stated "well, he wasn't looking for that. We were focusing on the engine hesitation." Why was it marked as "passed" when just a week prior it was marked "failed." They had no answer. I was told that the safety recall was not an issue with our vehicle and nothing can be done. However, I am still having engine hesitation. Doesn't the part have to be replaced regardless?!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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