Honda Insight Complaints (2013)

45 consumer complaints on file.

#11043313November 4, 2017
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
THE VEHICLE HAS ON-GOING "OIL CONSUMPTION" ISSUES THAT AMERICAN HONDA NEGLECTED TO ADDRESS. AS A RESULT, THE OIL GOES UP EXHAUST PIPES TO CAUSED ENGINE OVER HEAT AND BLOW UP DURING DRIVING ON HIGHWAY. AMERICAN HONDA ISSUED AN "INTERNAL MEMO" TO EXTEND ENGINE WARRANTY TO 8 YEARS WITHOUT NOTIFYING CAR OWNERS. HOWEVER, THEY FAILED TO COVER OUR BLEW-UP ENGINE WHEN THE FIRST TIME HAPPENED AND CHARGED US $4600 FOR AN USED ENGINE. WITHIN 8 MONTHS, THE SECOND ENGINE BLEW UP AGAIN ON THE HIGHWAY. AMERICAN HONDA FINALLY COVERED THE SECOND ENGINE REPAIR. THE AMERICAN HONDA REJECTED TO REIMBURSE THE FIRST ENGINE BLOW-UP. THEY DENIED ANYTHING WRONG WITH THE ENGINE, BUT THE EXTENDED THE WARRANTY TO 8 YEARS??? WE HAVE THE RECORDS FOR BOTH ENGINE BLOW-UPS.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11024991September 22, 2017
ENGINE
EXCESSIVE OIL CONSUMPTION - WARNING LIGHTS DO NOT COME ON TO TELL YOU THERE IS AN ISSUE WITH LOW OIL. ONLY NOTICE AT TIME OF OIL CHANGES THAT LEVELS SEEMED LOW. AND NOT OIL IS BASICALLY NEEDING TO BE CHECKED AND MONITORED LIKE GAS. AND THEN SUDDEN EMISSION LIGHT AT ONLY 60,000 MILES ON THE CAR AND I AM TOLD ALL THEY WILL DO IS FIX SOMETHING ONCE IT BREAKS. WHY WONT HONDA JUST REPLACE ENGINE PIECES WITHOUT CONTINUED IMPACT ON MY TIME. THIS OIL TEST IS GOING TO COST ME AN ADDITIONAL 2 HOURS OUT OF MY DAYS COMING UP FOR EVERY 1000 MILES, 3X!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022443September 9, 2017
ENGINE
ON INTERSTATE, CHUG CHUG, STOP; LIFE IN DANGER, STUCK ONE HOUR, WAITING FOR AAA; TOWED, HONDA DEALER, OIL CONSUMPTION BLOWS OUT SPARK PLUGS; HONDA ISSUES EXTENDED WARRANTY; AN OIL TEST IS DONE; LIFE IS IN DANGER FOR SEVERAL MONTHS DRIVING 1,000 MILES AT A TIME; VEHICLE COULD COME TO COMPLETE STOP AT ANY MOMENT. THIS SHOULD BE A RECALL, A LAWSUIT; NOTHING THE DRIVER CAN DO; OWNER PAYS FOR THE FIRST REPAIR; WHY? IT IS HONDA'S DEFECT. DEATH BEFORE REPAIR AN ACTUAL CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019531August 25, 2017
ENGINE, FUEL/PROPULSION SYSTEM
MAJOR CARBON BUILD UP IN A CAR THAT HAS LESS THAN 63,000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004286July 11, 2017
ENGINE
I HAVE NO LOANER CAR TO DRIVE FOR MORE THAN ONE WEEK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992264May 30, 2017
ENGINE
TL* THE CONTACT LEASED A 2013 HONDA INSIGHT. THE CONTACT STATED THAT THERE WAS A PREMATURE FAILURE OF THE ENGINE ASSEMBLY. THE DEALER (HONDA OF SALEM, 1101 VAN NESS AVE NE, SALEM, OR 97301, (971) 701-2708) INDICATED THAT THERE WAS A SERVICE CAMPAIGN AND AN EXTENDED SERVICE CAMPAIGN TO REMEDY THE FAILURE. THE DEALER DIAGNOSED THAT THE OIL CONTROL RINGS BUILT UP RESIDUE, WHICH CAUSED THE ENGINE TO SEIZE. ALSO, THERE WAS A LACK OF OIL INTERNALLY AS THE FAILURE OCCURRED. THE CONTACT WAS TO CHECK WITH THE MANUFACTURER TO DETERMINE A SOLUTION AND TO TRADE-IN THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955304February 17, 2017
AIR BAGS
I WAS DRIVING ALONG ON THE HIGH WAY DRIVING NORMALLY AND ALL OF A SUDDEN MY STEERING WHEEL AIRBAG WENT OFF, I HIT MY BRAKES IMMEDIATELY OUT OF FEAR. MY HAND WAS CUT, BRUISED AND SLIGHTLY BLEEDING. LUCKILY I DIDN'T HIT ANYONE. FROM MY UNDERSTANDING THIS MODEL OF CAR IS IN RECALL, YET MY VIN ISN'T ONE OF THEM. IT SCARES ME THAT THIS HAS BEEN A TICKING TIME BOMB SINCE I BOUGHT THIS CAR NEW. I FEEL LOST SINCE HONDA SAYS MY CAR ISN'T ONE THAT NEEDS TO BE RECALLED, YET WHY WOULD MY AIR BAG JUST DEPLOY WHILE DRIVING?
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10948328January 29, 2017
ENGINE
I HAVE LIFE TIME OIL CHANGES, I HAD THE OIL CHANGED ON 10/27/16, I ADVISED, FOR THE SECOND TIME THAT IT WAS USING QUITE A BIT OF OIL (IT WAS LOW AGAIN). THEY SAID IT WAS NORMAL FOR THE CAR. ON DECEMBER 1, I WAS ON THE FREEWAY AND MY CAR STALLED. I WAS ABLE TO PULL OFF OF THE FREEWAY AND HAD TO WAIT FOR A TOW TRUCK AS MY CAR WOULD NOT START. WE HAD THE CAR TOWED TO THE DEALERSHIP, AND WHEN THEY ESTIMATED THE REPAIRS, IT WAS $8200.00 TO FIX. THE CAR IS NOT EVEN WORTH $7500.00. THEY TOLD ME THAT THE VALVE TIGHTENED, WHICH WAS RARE AT THIS MILEAGE, CAUSING THE SPARK PLUGS TO MELT, BURN THE EXHAUST VALVE, AND A BURNT CYLINDER HOLE. I WAS INFORMED BY THE DEALERSHIP THAT VALVE JOBS DON'T OCCUR UNTIL 100,000 MILES IN THESE VEHICLES. THEY ALSO SAID THAT THE OIL SHOULD HAVE BEEN CHANGED MORE OFTEN DUE TO THE OIL CONSUMPTION. I WAS ALREADY ADDING OIL IN BETWEEN OIL CHANGES. DUE TO THE COST OF THE REPAIRS, I AM IN SEARCH OF A REPLACEMENT MOTOR TO INSTALL INSTEAD OF HAVING THE DEALERSHIP REBUILD IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924719January 25, 2017
ENGINE
2013 HONDA INSIGHT. CONSUMER WRITES IN REGARDS TO UNINTENDED ACCELERATION AND TEMPORARY BRAKE FAILURE. *SMD CONSUMER SENT ADDITIONAL CORRESPONDENCE. *SMD SENT AGAIN ON 12/22/16, 1/11/17. *SMD THE CONSUMER STATED WHILE THE BRAKE PEDAL WAS DEPRESSED, THE ENGINE MADE A LOUD NOISE OF ACCELERATION AND THE VEHICLE SPED UP. ON A SEPARATE OCCASION THE OIL, CHECK ENGINE, CHECK EMISSION, CHECK HILL START ASSISTANT, AND CHECK VSA LIGHT ALL ILLUMINATED. THE ENGINE SHUTTERED. *JS THE CONSUMER STATED THE ENGINE OIL DIP STICK SHOWED A DROP OF OIL BELOW THE LOWEST OF THE TWO HOLES. THE CONSUMER ADDED OIL. HOWEVER, SEVEN DAYS LATER, THE OIL WAS LOW AGAIN. THE CONSUMER STATED THE VEHICLE IS EXCESSIVELY BURNING OIL. *JB UPDATED 08/4/2017*JS *JS *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928657November 29, 2016
ENGINE, POWER TRAIN
MY CAR HAD BEEN SITTING FOR 2 AND A HALF WEEKS WHILE I WAS OUT OF THE COUNTRY. UPON STARTING THE CAR, CHECK BRAKE SYSTEM, CHECK VSA SYSTEM, CHECK HILL START ASSIST SYSTEM, SERVICE DUE SOON AND CHECK EMISSION LIGHTS ILLUMINATED ON MY DASHBOARD. WHEN I BEGAN TO ACCELERATE, THE CAR ONLY GOT UP TO 5 MILES PER HOUR. IT WAS A 7 MINUTE DRIVE FROM AIRPORT PARKING TO MY RESIDENCE. I PARKED THE CAR AND IT SAT OVER THE THANKSGIVING WEEKEND. THE FOLLOWING WEEK I HAD THE CAR TOWED TO THE MCDAVID HONDA IN IRVING, TX. I GAVE DETAILED HISTORY FROM THE TIME OF PURCHASE A YEAR AND HALF AGO. I ADVISED THE DEALERSHIP, I WAS FULL AWARE OF THE EXCESSIVE OIL BURNING IN ISSUE THAT HAD BEEN PREVIOUS DIAGNOSED AT THE ORIGINAL HONDA DEALERSHIP I PURCHASED THE CAR FROM. I KEPT UP WITH EXCESSIVE OIL CHANGES THAT NEEDED TO BE DONE. THE SERVICE TECH SAID IT HAD ZERO OIL AND THE PISTON RINGS WOULD NEED TO BE CHANGED. HE AND HIS MANAGER STATED THAT THEY WOULD COMPLETE AN OIL CHANGE AT MY EXPENSE, I WOULD NEED TO DRIVE THE CAR A THOUSAND MILES AND THEN IMMEDIATELY RETURN THE CAR TO THE DEALERSHIP, IF THE PROBLEM OCCURRED THEN THE DEALERSHIP WOULD COVER THE COST. I ADVISED THEM AGAIN I HAD ALREADY DONE THAT TYPE OF TESTING PREVIOUSLY. BUT, THEN, SERVICE TECH PROCEEDS TO EXPLAIN I ALSO NEED ALL 8 SPARK PLUGS CHANGED AT MY EXPENSE. HONDA IS FULLY AWARE OF THE EXCESSIVE OIL CONSUMPTION ISSUE WITH THE INSIGHTS. THIS IS A 2013, 57,000 MILES, UP TO DATE SERVICE RECORD. I DO NOT FEEL SAFE DRIVING THIS CAR ANYMORE. THE UNCERTAINTY IS OVERWHELMING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925360November 10, 2016
AIR BAGS
TAKATA RECALL I HAVE MADE MULTIPLE ATTEMPTS TO CONTACT BOTH HONDA DIRECTLY THROUGH CUSTOMER SERVICE AND THE LOCAL DEAL WHERE I PURCHASED THE CAR. HAVE REQUESTED TO HAVE AIR BAG CHANGED. HONDA INFORMED ME A YEAR AGO THAT THE PARTS WERE BEING DELIVERED. AT EACH OF THE LAST THREE CALLS I HAVE MADE TO THE DEALER OVER THE PAST 9 MONTHS I HAVE BEEN TOLD PARTS ARE ON ORDER AND TO WAIT. I HAVE REQUESTED ADDITIONAL OPTIONS AND WAS TOLD THAT I WOULD JUST HAVE TO WAIT. NEITHER THE DEALER NOR HONDA HAS OFFERED ANY FURTHER TIME FRAME NOR OPTIONS TO ADDRESS MY CONCERNS REGARDING THE AIRBAG. CAN SOMEONE PLEASE HELP WITH GETTING THIS ADDRESSED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10923911November 2, 2016
ENGINE
MY HONDA IS BURNING OIL FROM THE INGINE.NO LEAKS. I CAN GET A OIL CHANGE TODAY AND IN 5 DAYS I NEED MORE OIL. I'VE TAKEN IT TO THE DEALERSHIP AND SEE ONLINE 64 COMPLAINTS OF THIS CODE 1982A. NOW THE DEALER WANTS ME TO PAY ALMOST 4,000 DOLLARS TO GET IT FIX WHEN THEY KNOW THEY SOLD ME A LEMON. HONDA DEALER SAID I NEED PISTONS,RINGS AND SPARK PLUGS. TODAY THEY GAVE ME A LOANER CAR BUT SAYS I HAVE TO PAY 485 TO BREAK DOWN MY ENGINE AND POSSIBLY 485 TO PIT IT BACK TOGETHER AFTER THE TEST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903542September 4, 2016
AIR BAGS
I WAS NEVER NOTIFIED FROM THE MANUFACTURER THAT MY NEW CAR WAS UNDER RECALL FOR A YEAR. I ONLY FOUND OUT WHEN I TOOK IT IN TO GET REGULAR SERVICE. MY SON BOUGHT HIS CAR, ALSO A 2013 INSIGHT, AND HE WAS NEVER NOTIFIED. I AM LIVID. PLEASE HOLD THEM ACCOUNTABLE FOR NOTIFYING OWNERS THERE IS A DANGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896533August 17, 2016
AIR BAGS
TAKATA RECALL. IT HAS BEEN 1 1/2 YEARS SINCE I PURCHASED THIS CAR, AND I HAVE HEARD NOTHING FROM THE DEALER (WHO SOLD ME THE CAR TO BEGIN WITH), THE MANUFACTURER OR ANYONE ELSE. I LIVE IN NEW JERSEY WHERE CAR ACCIDENTS ARE COMMON AND I DRIVE AROUND 100 MILES A DAY. WHY CAN'T MY DANGEROUS AIRBAG BE FIXED OR SOME OTHER OPTION LIKE A RENTAL, ETC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894258August 8, 2016
ENGINE
EXCESSIVE OIL CONSUMPTION FIXED BY HONDA AFTER WARRANTY EXPIRED AND AT NO COST WITH FREE LOANER CAR!!! THERE IS A SERIOUS PROBLEM WITH THE NEWER GEN HONDA ENGINES! MY PERSONAL OPINION IS BAD PISTON RINGS!!! GROVES ARE CREATED OVER TIME AND THUS OIL IS CONSUMED INTO THE BLOCK. I DID THE RECOMMENDED OIL CONSUMPTION TEST AT DEALER AND BY THE END I WAS LOSING 1 QT OIL EVERY 800 MILES. NEW SHORT BLOCK INSTALLED AT AROUND 79K MILES. THIS IS A MANUFACTURING DEFECT AND HONDA WILL, SHOULD MAKE IT RIGHT. TO ALL THE PEOPLE GOING THROUGH THIS, BE PERSISTENT!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887589July 21, 2016
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
WHILE DRIVING, THE VEHICLE WOULD LOSE A CONSIDERABLE AMOUNT OF OIL OVER DECREASING AMOUNT OF MILES TO THE POINT WHERE THE CAR NOW LOSES 1.5 QUARTS OF OIL EVERY 1,000 MILES (VERIFIED BY LOCAL HONDA DEALER SHOP CAN NOT SUPPORT TO INVESTIGATE WHY FULL TANK OF ENGINE OIL WAS BURNED OFF, ASKED CA CHULA VISTA HONDA DEALER BUT THEY SAID NO PROBLEM? ONLY ERASE A CAUTION SIGN ' CHECKED ENGINE' AT THE RESULTS, WHILE I DROVE I COULD HEAR VERY NOISY SOUND SO I STOPPED , YOU CAN SEE SOME PISTON CLUTCH WAS DAMAGED AND RECOGNIZED MANY BURNED PLATE SURFACE IN SIDE OF ENGINE ROOM !! I REALLY NEED YOUR HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884111July 11, 2016
AIR BAGS, FUEL/PROPULSION SYSTEM, EXTERIOR LIGHTING
THE HONDA INSIGHT 2013 APPARENTLY HAS DEFECTS IN THE OIL CONSUMPTION LEVEL. I WAS DRIVING MY CAR A MONTH AGO WITH MY OIL SERVICE RENEWED COMPLETELY AT A DEALERSHOP AND SUDDENLY A MONTH LATER THE CAR STARTED TO SHOW ME SIGNS OF (OIL CHANGE NEED TO REPAIR) AND AN EMISSION SYSTEM SIGNAL ON THE FRONT LED SCREEN INSIDE THE CAR. I KNEW AT THE MOMENT IT WAS NOT MY FAULT FOR NOT PUTTING THE OIL ON TIME BUT IT WAS THE CAR'S OIL CONSUMPTION LEVEL I KNOW THIS BY EXPERIENCE BECAUSE ON THE OTHER CARS IT DOES NOT HAPPEN BUT THE HONDA INSIGHT DOES. IT ALSO MADE A LARGE CLUNK NOISE WHICH MEANT THAT I HAD TO PUT MORE OIL INSIDE THE CAR TO KEEP THE CAR FROM NOT FUNCTIONING ANYMORE. THERE NEEDS TO BE A RECALL FOR THIS TYPE OF VEHICLE BECAUSE I FEEL LIKE I AM NOT THE ONLY PERSON THAT HAS THIS TYPE OF PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872828June 6, 2016
ENGINE
EXCESSIVE ENGINE OIL CONSUMPTION. ENGINE STALLING WHEN TRYING TO ACCELERATE. LARGE CLOUD OF BLUE SMOKE COMING FROM TAIL PIPE WHEN ACCELERATING UP TO HIGHWAY SPEEDS. ALL THIS HAS HAPPENED SEVERAL TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860603April 20, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2013 HONDA INSIGHT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,598.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850203March 17, 2016
ENGINE
EXCESSIVE OIL CONSUMPTION. USES A MINIMUM OF 1 QUART EVERY 1,000 MILES. HONDA REFUSES TO DO ANYTHING WITH REPAIRING IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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