Honda HR-V Complaints

1,878 consumer complaints on file.

#11597696June 29, 2024
UNKNOWN OR OTHER
Honda dealer refuses to fix Recall. Dealer at Arrowhead Honda at 8380 W Bell Rd, Peoria, AZ 85382. Service advisor Grant Foster informed me that because the vehicle has a Restored Salvage title (unrelated to mechanical and electrical components) they will not fix the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597367June 28, 2024
ELECTRICAL SYSTEM
Dash guage cluster randomly stops working or appears as scrabble. Includes fuel level, odometer, Trip meter, and all extraneous vehicle info. Could result in running out of gas at speed since no info is available. This is very unsafe and I am traveling to Florida as I type this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597428June 28, 2024
POWER TRAIN, VEHICLE SPEED CONTROL
When driving on the highway at around 76 mph, the vehicle suddenly presents power loss and won't accelerate nor rev even if I step into the pedal all the way (No light in the dashboard). Going in the high speed lane, I had to stop in the shoulder lane and turn off the vehicle. After turning it on again, a couple of minutes later the problem was back. This would be the third time I have had the problem. Took it to Honda for a checkup and told them that no light came on in the dashboard, and also told them that the problem has been present when going over 70mph, and what they did is try to replicate the problem at 70mph.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596911June 26, 2024
ELECTRICAL SYSTEM
The contact owns a 2023 Honda HR-V. The contact stated that the alarm had sounded without incident and the contact disabled the alarm. The contact stated that hours later, the contact attempted to start the vehicle with several messages displayed on the instrument panel. After several failed attempts, the contact attempted to jumpstart the vehicle; however, the failure persisted. Due to the failure, the vehicle was towed to a dealer where the contact was later informed that rodents had chewed on the wiring harnesses due to the wiring harnesses being made with soy-based, eco-friendly materials. The contact was informed that the repair was not covered under warranty and that the repair would be performed out-of-pocket. The manufacturer was also notified of the failure but offered no assistance. The vehicle was repaired. The failure mileage was approximately 6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596244June 24, 2024
FUEL/PROPULSION SYSTEM, ENGINE
while driving 40 MPH, the vehicle stalled. The oil and battery warning lights illuminated. After shutting the vehicle off and turning it over 3 times, the vehicle's engine restarted. 2020 Honda HR-V Touring with 16,900 miles. Manufactured on 1/'20
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596304June 24, 2024
STEERING
The steering rack and pinion need to be replaced. It was inspected by a Honda dealership that confirmed this system failed and it is deemed unsafe to drive. The dealership is holding the car and said it cannot be released back to me without signing a release that the car is unsafe to drive. There were no warning lights. The steering wheel progressively began to stick more when I drove, especially at high speeds on the highway. I had to manually turn the wheel back and struggled to hold it in place when driving straight. This started around early- mid May. Car was brought to the dealer on 6/15 and has been held there since then.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596256June 24, 2024
VISIBILITY/WIPER
While driving my vehicle going 55mph with the rear defrost on due to rainstorm, I noticed a strange smell like burning plastic but no warning lights were on. A few seconds later there was a very loud sound and I thought something large had smashed through the rear windshield so I ducked. It was terrifying and I almost drove off the road; luckily it didn't cause an accident but it could have. I pulled over and saw that the rear windshield had shattered; it was held mostly in place by the tempered glass but pieces had come off all around the edges and gone inside the vehicle and onto the road. I drove it home fearful of shards of glass falling behind me and endangering other drivers. The next morning I called my dealership who claimed they didn't know of this issue; when I told them my research found that it's been reported by many 2023 Honda HRV owners and that there's a problem with the rear defrost causing this, they were not helpful. I had the windshield replaced by Safelite the next day but am worried about my safety when I need to use the rear defrost again as this issue could happen again if not fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595404June 20, 2024
SUSPENSION, UNKNOWN OR OTHER, SERVICE BRAKES
My car has a warning of gauge display on the warning says: Range & Fuel , my gas tank is always full. also when I brake the car made a movement if the motor mounts are old and not holding my motor of my vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595038June 18, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The contact stated that while driving at various speeds, the vehicle lost motive power. Additionally, the check engine warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 50,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595089June 18, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while his wife was driving at an undisclosed speed, the engine seized. In addition, the check engine warning light illuminated. The contact stated that two days prior to the failure, his wife noticed that the vehicle was hesitating when the accelerator pedal was depressed. The vehicle was towed to an independent mechanic; however, the vehicle was not diagnosed. The battery was replaced but the failure reoccurred. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 25,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595056June 18, 2024
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
The contact owns a 2023 Honda HR-V. The contact stated that upon closing the front driver’s side door, the rear windshield shattered into several small pieces. The vehicle was taken to the local dealer, and it was discovered that the failure occurred due to a defective rear defroster system. The vehicle was not repaired and remained in the possession of the dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594928June 17, 2024
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
A dash light indicator came on in my car. The image was not in any of the materials that came with the car. At that time the LCD information on the dash flickered and went out. I cannot see how much gas I have, when I need an oil change, odometers etc. I also seem to have decreased power when I attempt to accelerate . I am also aware of 2 recalls that came out in 2021 and 2023. I had the code read and it indicated an "Evaporative System Leak Detection". As of 5/14/2024 I had 15,828 miles on the car, in about 5 years so it should not be failing. I recently got a new job and am required to commute 50 miles each way. I am so terrified because I have tried the 2 nearest dealers in my area (Union Park Honda in Wilm. DE and Honda of Springfield PA). I have received zero consideration. I have had my car scheduled to go in and I HAVE to call them as I need a loaner. I NEVER move up on the list and then I am treated like I did not show up (I call the day before). When I was young I had anxiety and could not drive. I worked and pushed myself to be able to drive again and I have been for years. These issues are starting to make me more fearful and anxious. I actually asked the CS rep "Jade" where the car was manufactured ( Japan, Korea?) and if I should DRIVE MY CAR TO JAPAN for service. Her exact words were "That is up to you". Unbelievable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594940June 17, 2024
ENGINE, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I recently had my car repaired for the recall and a brake job (replacing pads and resurfacing rotors). A couple of days later, I was driving on the highway at about 60mph. Suddenly, the check engine light, parking brake light, brake light, and brake system light all went on. Additionally, the car was flashing neutral, drive, and parking gears while I was in park and driving. I started to slow down and realized that as my speed got slower, each new low speed became the highest speed I could go - pressing the gas with my foot did not increase the speed. As such, I drove to a nearby garage where the lights were reset. No mechanical issues were found with the car, nor was there a warning. I then called the dealership that had performed the service (DCH Paramus Honda in New Jersey) and I was informed that it was unlikely they would be able to diagnose any issues as the lights had been reset so the car was driveable. It seemed very dangerous that these issues could happen at any time. The brake system was put in maintenance mode during my brake job, so I suspect this was a computer issue rather than a mechanical problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594642June 16, 2024
VISIBILITY/WIPER
My rear windshield randomly shattered while it was parked in the sun in San Diego. It happened on a military base and nothing was stolen so I’m sure it wasn’t crime related.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594606June 16, 2024
POWER TRAIN, VEHICLE SPEED CONTROL
Vehicle loses throttle response multiple times a day while traveling on the highway or roads where slowing/stopping isn't frequent. Vehicle will be traveling 50-80mph and will not accelerate even with the pedal on the floor. Vehicle will either maintain speed or start slowing down, occasionally it will rapidly slow down. I will have to fully release the accelerator pedal and lightly slam it all the way to the floor and then the vehicle will decide to respond. A few times while driving in moderate traffic (30-45mph) the throttle will lose all response and will not respond to any pedal input at all for about 5-8 seconds and then will all of a sudden start functioning as intended again. I assume the third issue the vehicle is having with acceleration is related to the first two as well, occasionally it will have very slow acceleration when trying to get up to speed to merge onto the highway. It will take about ¼-⅓ of a mile or about 45-60 seconds to reach 60-70mph. When this occurs I will have the pedal all the way to the floor from the beginning of a fairly long on ramp and by the end of the ramp I will be going no faster than 50mph maybe 55mph. I assume all of this is caused by the CVT transmission or possibly the ECU. I have contacted Honda regarding these issues and they stated that they are aware of these issues and that they are fairly common, and that they also believe that it is a transmission or computer issue, but there is nothing they can nor will do about it because Honda corperate requires them to diagnose every issue through the vehicles computer. So if the vehicle doesn't have a warning light or any DTCs (diagnostic trouble codes) set in the computer they can't (or wont) do anything about it eventhough there is clearly an issue that is entirely able to be diagnosed without a DTC. 90% of the time a bad CVT will never set a DTC. I don't speak on all this because I THINK I know, I speak on this because KNOW I know as I am an ASE certified master technician
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594126June 13, 2024
POWER TRAIN, UNKNOWN OR OTHER
I was driving it, it went into a limp mode. I could not accelerate. My dash light up flashing all different warning signs. Then put me at a complete stop and in permanent park with 6 or 7 dash lights on for my breaking system. When I was able to get it serviced they found I had complete transmission failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594268June 13, 2024
STEERING
There are issues with the steering. While driving on highways the steering becomes a little sticky and jerks the vehicle. This also happens on city streets just not as bad.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593359June 10, 2024
VISIBILITY/WIPER
My Honda HRV 2023 rear window shattered itself without impact while driving on the highway I-94 on Saturday 6/9/2024 evening with heavy rain. Defroster was used and kids are in the rear seat. The spontaneous shattering was so loud that caused a sudden panic but very luckily with my long years of driving experience, I was able to maintain the control of the vehicle. Kids are shocked and were afraid until we got home. Called the dealership and the service department has no knowledge about the rear window defect cases. Waiting for the manager to call back.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593225June 8, 2024
ELECTRICAL SYSTEM
Car's information gauge only displays at temperatures 70 degrees and above. The gauge (displayed on the right in the photo) contains, fuel level, odometer reading, warning icons. Car could run out of gas on highway with no warning. A Goggle search revealed many owners of different model years experiencing the same issue. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593222June 8, 2024
UNKNOWN OR OTHER
We bought this 2023 HRV sport on [XXX] 2024, from the dealer St Louis Honda -Dave Mungenast. It has just under 6,000 miles on it. On Monday [XXX] I was driving on a road, non highway. Driving about 20-25 mph and the rear hatch window shattered. We were not rear ended and nothing was thrown at us. We had a baby sitting rear facing in the back seat. That window could have shattered and blown all over the baby and other passenger in the rear seat causing serious injury. I drove the car to the dealer since we had the car less than 48 hours. We were given a loaner car. On Tuesday, [XXX] I received a call from Matt at the shop dealership. We were told that the back window was on back order and they did not know when they would get one. I’m very concerned that this could’ve caused serious injury to the baby that was in the backseat. And in researching this window I’m finding out that this is a common problem with the HRV. When will this problem go on recall? I bought a Honda because of the safety and reliability that comes with it. Less than 48 hours of having this new car, the back window shattered. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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