GMC Yukon XL Complaints (2025)

28 consumer complaints on file.

#11768948October 5, 2026
ENGINE
The contact owns a 2025 GMC Yukon XL. The contact stated that while driving 35 MPH, there was a tapping sound coming from the vehicle and the vehicle stalled. The check engine warning light illuminated and then turned off. The vehicle was driven to the residence. The dealer was contacted by phone and made aware of the failure. The vehicle was taken to the dealer; however, the failure was not duplicated. The failure reoccurred. The contact stated that the tapping sound was louder and more persistent. The vehicle was towed to the dealer, but the vehicle was not diagnosed. The contact stated that the failure had occurred while out of state. The contact stated that the vehicle was unsafe to drive. The failure mileage was approximately 33,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765117September 17, 2026
ENGINE, STEERING
The car stopped without warning in the middle of a very busy highway that could have caused an accident. The car had to be drug onto a wrecker because the wheels would not turn to be loaded on tow truck. Towed to dealership and have been advised that the engine will have to be replaced due to engine failure. The were no noises, alerts or notifications from the vehicle prior to immediately stopping in the middle of the highway. This is 2025 vehicle with 23k miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11762130September 4, 2026
ENGINE
The engine needed to be replaced with just over 2,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11761042August 31, 2026
ENGINE
Engine (L87) blew up on I-80 in passing lane with no warning 14,635 miles. Almost got hit by several cars trying to get off the interstate. Sat alongside the road for 1 1/2 hours until tow truck arrived in 101 degree weather. GM provided no roadside assistance since it was a Sunday. They were incorrect with their information which caused us to walk to nearest Walmart several miles. We were 5 1/2 hrs from home and our son picked us up. GM dealer installed new engine and we were without our vehicle 45 days with no alternative transportation provided. Our repurchase was denied and was incorrectly done so by Iowa State Lemon Law (purchased in Iowa)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11761088August 31, 2026
ENGINE
The contact owns a 2025 GMC Yukon XL. The contact stated that while driving 15 MPH, there was an abnormal grinding sound coming from the engine. There was no warning light illuminated. The vehicle was taken to a local dealer to be diagnosed, and the contact was informed that there was a catastrophic engine failure caused by the thrust bearing. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The contact referenced Technical Service Bulletin: 25-NA-307; as a possible cause for the failure. The failure mileage was 16,184.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756672August 13, 2026
ENGINE
During first oil change at 1200 miles, found a lot of metal flex in the oil filter element after cutting the oil filter open.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742935June 9, 2026
SEATS
The contact owns a 2025 GMC Yukon XL. The contact stated that the rear passenger-side second-row seat failed to move or close. The contact was concerned about the warranty expiring soon. The vehicle was taken to the local dealer, where it was determined that the seat needed to be replaced; however, the part was backordered and had not been delivered. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742654June 8, 2026
ENGINE
On May 6, 2026 while driving on the interstate, the vehicle automatically shifted into Neutral, and lost all engine power. The vehicle would not shift back into drive or even 4x4 neutral to be towed. The vehicle was towed to Sam Boswell GMC in Mt Dora, FL. The engine had seized up, and there were metal shavings in the oil filter which indicated a catastrophic mechanical engine failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738342May 16, 2026
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
Driving the vehicle with my family in it on merrit parkway in ct 230 am on May 10 th Car rpm start going up and making noises and felt like gear not shifting in few seconds later car all sudden on its own shifted to neutral as my speed 55-60 mph was during that moment. And screen on dash went blank dark .i was able to move to side of the road safe as possible .road is only two lane and no room to park on side . Immediately turn hazards lights on and try to restart the car and vehicle will not turn on . State troopers came and assisted us till tow truck came and vehicle get towed to dealer
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729589April 7, 2026
ENGINE
Driving 79 mph total engine seizure. Check engine light came on and seconds later a low oil pressure light and turn off engine. Engine died and went into neutral and had to coast to side of highway in middle of nowhere at 11pm at night.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726253March 23, 2026
ENGINE
Im hearing ticking sounds when starting the engine and I reported it to my dealership service department and thay said thay don't see any issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726102March 21, 2026
ENGINE
Engine failed, no check engine lights turned on. Needed to have the truck towed to a dealer
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721834March 3, 2026
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The car was purchased on 8/15/2026. On November 6th 2026 with 3051 miles on all the gauges, electronic dashboard, gps , climate controls, heads up display failed while car was in driving. There was no way to tell what speed the car was going, the gas level, rpms, engine temperature, etc. Navigation failed, Cruise control failed, I was unsure if the emergency braking system failed. The dealership responded there was over 27 error codes on the car computer. There was no way of knowing if the signal lights were working. There was no prior warning to this failure. The GMC service department at the dealership confirmed the failure and said it needed to replace the radio control module. It took 70 calendar days for a replacement module to be provided, and a new software patch was uploaded after several attempts. After the vehicle was repaired the dealership acknowledged that they have been seeing this problem. GM has failed to provide any other assistance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713468January 26, 2026
ELECTRICAL SYSTEM
The infotainment and instrumentation cluster will reboot while driving. This has happened multiple times while on the express way and while using super cruise. When the event happens the infotainment and instrument cluster will turn black for multiple minutes rebooting. At times they do not successfully reboot and forces the vehicle to pull over stop and force a system reset.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711967January 19, 2026
ENGINE
Starting at around 1300 miles, we noticed jerking upon acceleration. We took it into the dealership at 1500 due to a check engine light. They replaced the coil in cylinder 1. Then again at 3200 miles, we took it back in for the jerking sensation. They could not replicate the problem. At 4380 miles, we took it back to the dealer for the same issue. They drove it 580 miles and found the lifter valves in bank 1 to need replacement. The repair was performed and then on Saturday 1/17/2026, the car started giving check engine lights every time we accelerated. It would jerk non stop. The car hesitates during acceleration and feels like someone is pressing on the brake as we are accelerating, causing a jerking motion. Coming from a stop, the car feels like it has a hard time accelerating, almost like it is moving against a hard force to try to come up to speed. The car is at the dealer again today for this issue. It is unsafe to drive due to the hesitation during acceleration.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710376January 12, 2026
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
Vehicle Status: Brand New Current Mileage: Approximately 10,000 miles Incident Description On 1/8/26, while operating the vehicle on the interstate at highway speeds with cruise control engaged, the Check Engine light began to flash. Simultaneously, the vehicle’s warning system issued an alert stating that the engine oil was excessively hot. Immediately after these warnings, the engine began to emit a loud knocking sound and lost all power, shutting off completely while in motion. I was able to safely maneuver the vehicle to the shoulder of the road. Post-Failure Observations Upon inspection under the hood, I noted the engine was radiating extreme heat. I allowed the engine to cool completely before attempting a restart. While the engine attempted to turn over, it failed to start. Diagnostic Alerts Following the mechanical failure, I received multiple critical notifications via the GMC mobile app citing various engine failure errors. Summary Given that this vehicle is brand new with only 10,000 miles, a catastrophic engine failure of this nature is unacceptable. The vehicle was being operated under normal highway conditions when it became inoperable, posing a significant safety risk. I am seeking a full diagnostic review and a permanent resolution under the manufacturer's warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708115December 31, 2025
SERVICE BRAKES, BACK OVER PREVENTION: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The image module system has completely failed and never worked in the Yukon. Then it would brake while still accelerating.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707598December 29, 2025
ENGINE, FUEL/PROPULSION SYSTEM
I purchased this vehicle in May of 2025. It currently has 9840 miles on it. While driving in October the vehicle shut down and locked up. After getting it towed to a dealer I was told the diesel motor and the fuel system were blow and seized and need to be replace. The vehicle is still currently in North Carolina while I live in Virginia. Supposedly parts are in for repair for 3 weeks now and I still don't have my vehicle nor any info on when I will get back. Davenport GMC of Rocky Mount and GM have been rather useless in this process. I cant believe I am going through this with a $90,000 car that was four months old.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703036December 4, 2025
ENGINE, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Reduced engine power warning light came on at approximately 7600 miles on our new 2025 Yukon xl. Dealer inspected and ultimately decided the engine needs to be replaced due to crankshaft end play out of spec. This is a know GM issue. Incorrect thrust bearing was installed from the factory. Gm did not inform us of this issue. This could have resulted in catastrophic engine failure and cause to be stranded on the road. Not ideal when it is -20 degrees in my hometown. Dealer finally replaced engine then had lane departure unavailable and lane assist unavailable warning lights. Dealer claimed this was unrelated but all safety equipment worked when we dropped it off. Now it doesn’t.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700916November 21, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My brakes stopped working randomly. Alarms started going off in the car. Thankfully I was able to quickly turn right instead of rolling into traffic. This was terrifying and could have caused a very serious wreck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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