GMC Yukon XL Complaints (2002)

151 consumer complaints on file.

#10146583December 30, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: THE CONTACT STATES THERE IS A NHTSA RECALL CAMPAIGN 05V379000 REGARDING THE ANTILOCK BRAKES. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER, IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN. NO REPAIRS HAVE BEEN MADE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145155December 14, 2005
STEERING:COLUMN
ON 07/14/03 AT 22602 MILES, WE TOOK OUR 2002 YUKON XL (REGENCY EDITION) TO SUSS PONTIAC IN DENVER, COLORADO, TO INVESTIGATE A CLUNKING/KNOCKING SOUND COMING FROM THE SUSPENSION WHEN TURNING WHICH CAUSED THE STEERING WHEEL TO VIBRATE. ON OCCASION, THE STEERING WHEEL HAD EXCESSIVE PLAY IN THE WHEEL AND WOULD HESITATE WHEN TURNING. SUSS PONTIAC VERIFIED THE COMPLAINT AND FOUND THE "INTERMEDIATE STEERING SHAFT" DRY AND CLUNKING. THE SHAFT WAS THEN LUBED AS PER BULLETIN #II-00-02-35-003B AND WE WERE TOLD AT THE TIME THAT THE PROBLEM SHOULD NOT REOCCUR. THE PROBLEM RECURRED DURING THE FALL OF 2005 WHILE VACATIONING IN TEXAS. AFTER DISCUSSING THE INCIDENT OVER THE PHONE WE WERE TOLD THAT IT WAS NOT A SAFETY CONCERN, MORE OF AN IRRITATION TO THOSE INSIDE THE VEHICLE AND WE SHOULD HAVE NO PROBLEM GETTING HOME. WE MADE IT BACK TO DENVER WITHOUT INCIDENT, BUT VERY ANNOYING. ON 10/25/05, THE VEHICLE WAS TAKEN TO A DIFFERENT DEALERSHIP (LEN LYALL OF AURORA, CO) ONLY TO LEARN THAT A NEW BULLETIN (# UNKWN) HAD BEEN ISSUED REQUIRING THAT THE "INTERMEDIATE STEERING SHAFT" BE REPLACED. LEN LYALL THEN PULLED A VEHICLE SERVICE INQUIRY LISTING ALL SERVICES PERFORMED ON THE VEHICLE. HOWEVER, IT WAS NOTED IN THE SUMMARY THAT THE SHAFT HAD BEEN REPLACED, BUT MY COPY OF THE INVOICE REFERRED TO THE SHAFT BEING LUBED. I AM NOW TROUBLED BY THE FACT THAT GMC FOUND IT NECESSARY TO REPLACE THE SHAFT AND STILL TELLING ME THAT IT IS NOT A SAFETY CONCERN. I WOULD THINK THAT ANYTHING HAVING TO DO WITH THE ESSENTIAL COMPONENT (BRAKES, STEERING, TIRES, ETC) IS A LIFE SAFETY ISSUE. DOES IT TAKE SOMEONE TO BE SERIOUSLY INJURED OR DIE TO INSTITUTE A MANDATORY RECALL? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10143923November 29, 2005
STEERING, EQUIPMENT:MECHANICAL
2002 YUKON. STEERING PART ISSUE. REPLACED TWICE IN TWO YEARS, LUBRICATED PRIOR TO THAT. BEEN IN SHOP FOR SAME THING 4 TIMES OR MORE FOR SAME ISSUE. WHEN MANUFACTURER CONTACTED ABOUT THIS AFTER THE FOURTH TIME IN THE SHOP FOR SAME ISSUE....STATED "IF STAYS FIXED FOR A YEAR, SERVICE DEPARTMENT DOING THEIR JOB AND NOT GM'S PROBLEM....NO PERMANENT RESOLUTION" MANUFACTURER REQ# 1-375628602. IF THIS PERSISTS, COULD CAUSE MAJOR ACCIDENT/INJURIES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139321October 11, 2005
POWER TRAIN:MANUAL TRANSMISSION
GMC 2002, YUKON: THE REACTION SUNSHELL BROKEN INSIDE OF TRANSMISSION. ONLY 64,000 MILES. 1) NO EVENT LEADING TO FAILURE: CALLED GMC PETERSON IN GURNEE ILLINOIS, GMC KNOWS OF THIS PROBLEM AND IN FACT CHANGED THE DESIGN OF THE SUNSHELL YET WILL NOT RECOVER MY COST. I NOW LIVE IN MINNESOTA AND GMC HERE IS DOING THE TRANSMISSION FIX. 2) FAILURE AND CONSEQUENCES: COULD BE EXTREMELY SERIOUS IF DRIVING ON A BUSY HIGHWAY. LOSS OF POWER AND ACCELERATION COULD CAUSE AN ACCIDENT. 3) CORRECT FAILURE: GMC IS DOING NOTHING TO CORRECT THIS FAILURE THAT I KNOW OF. CUSTOMERS ARE BEING TOLD THAT THIS IS A RARE OCCURRENCE. HOWEVER, AFTER TALKING WITH GURNEE PETERSON GMC ILLINOIS AND VALLEY GMC FROM WACONIA MINNESOTA, THIS REPAIR IS NOT UNCOMMON AND IS OCCURRING EVERY COUPLE OF MONTHS. I FEEL THIS WARRANTS A CORRECTIVE ACTION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138620October 5, 2005
PARKING BRAKE
PARKING BRAKE FAILURE. PARKING BRAKE NO LONGER HOLDS VEHICLE IN PLACE. DEALER CLAIMS LININGS WORE PREMATURELY. PARTS WERE NOT IN STOCK, SO WAITING FOR REPAIR. VERY SIMILAR TO PARKING BRAKE RECALL ON 2001 GMC SIERRA PICKUP RECALL #05V161000. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138601October 4, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS PROBLEM ON A 2002 GMC YUKON XL. LOW SPEED ABS COMING ON EVERY TIME BRAKE PEDAL IS USED UNDER 15 MPH. GMC RECALLED PROBLEM BUT ONLY IN EASTERN STATES, I LIVE IN UTAH WHICH IS NOT COVERED IN RECALL. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137571September 26, 2005
SERVICE BRAKES, HYDRAULIC
THE BRAKES ON MY CAR ARE NOT WORKING PROPERLY. IT IS HAPPENING MORE AND MORE EVERY DAY. I ALMOST RAN INTO MY GARAGE. WHEN I AM PULLING UP. ABOUT TO MAKE A STOP. THE BRAKES GO OUT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137378September 23, 2005
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
BOTH HEATED REARVIEW MIRRORS CRACK SIDE NEXT TO CAR AT HEATING ELEMENT AND THEN THE CRACK MOVES ACROSS THE MIRROR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132972August 16, 2005
SERVICE BRAKES, HYDRAULIC
HAVE HAD PROBLEMS WITH BRAKES. THEY DO NOT STOP PROPERLY, YOU NEVER KNOW WHEN THEY ARE GOING TO WORK OR NOT. MY WIFE HAS ON DIFFERENT OCCASIONS ON THE FREEWAY APPLIED THE BRAKES QUICKLY AND THE PEDAL WENT DOWN TO THE FLOOR, THANK GOD THERE WAS AN EMERGENCY LANE WHERE SHE SWERVED OUT TO. IT HAS ALSO HAPPENED TO ME. WE ARE TOLD THAT YOU DO NOT PUMP THE BRAKES ON AN ABS BRAKING SYSTEM, WELL MY WIFE CAME HOME AND TOLD ME BY PUMPING THE PEDAL THE BRAKES SEEM TO STOP A LITTLE BETTER. NOW WHAT DO YOU THINK THAT IS TELLING YOU??? I HAVE BEEN IN THE AUTOMOTIVE BUSINESS FOR OVER 40 YEARS, AND HAVE NEVER HAD A PROBLEM LIKE THIS. THEY HAVE YET TO FIX THE PROBLEM BECAUSE THEY SAY THERE IS NOTHING WRONG, AND SINCE THE VEHICLE DID NOT COME IN ON A HOOK AND OR WAS NOT IN A ACCIDENT THEY WOULD NOT DO ANYTHING. WE HAVE BEEN COMPLAINING ABOUT THE BRAKES SINCE WE PURCHASED THE VEHICLE. AT THIS POINT I WILL NEVER PURCHASE ANOTHER GMC AGAIN, AND I AM LETTING EVERYONE KNOW THIS. HOPE YOU CAN HELP OR HAVE SOME SUGGESTIONS. THANK YOU FOR YOUR TIME IN THIS MATTER. MANNY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130924August 1, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
DURING ACCELERATION, TRANSMISSION LURCH AND SLIP OCCURRED CAUSING ENGINE TO OVER-REV RESULTING IN THE LOSS OF THIRD GEAR, FORTH GEAR, AND REVERSE. CAUSE WAS A MECHANICAL FAILURE INSIDE TRANSMISSION @ ONLY 46K MILES. TRANSMISSION RE-BUILD WAS NECESSARY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128253July 11, 2005
PARKING BRAKE
I HAVE A 2002 GMC YUKON. IT HAS 70,000 MILES ON IT. I RECENTLY TRIED TO GET IT INSPECTED. IT FAILED BECAUSE OF THE PARKING BRAKE. I WAS TOLD THAT THERE HAVE BEEN SEVERAL GM PRODUCTS THAT HAVE THIS SAME PROBLEM. I TOOK MY VEHICLE BACK TO THE DEALER. THE TOLD ME THAT THERE HAS BEEN SEVERAL PROBLEMS WITH THE PARKING BRAKE AND IT HAS BEEN RE-DESIGNED. THEY ALSO SAID THAT IT WAS NOT RE-CALLED BEAUSE IT IS NOT A SAFETY ISUE.(ALTHOUGH I COULD NOT GET A SAFETY INSPECTION BECAUSE OF IT). I AGREED WITH THE DEALER TO PAY 50% OF THE COST TO FIX IT. WHEN THE VEHICLE WAS REPAIRED I NOTICED ON THE RECEIPT, AND THE CASHIER ACKNOWLEDED IT, THAT IT WAS COVERED UNDER WARRANTY. THE NEXT DAY THE DEALER CALLED WANTING TO COLLECT $150.00 FOR THE REPAIRS. I FEEL THIS SHOULD BE A RECALL. I WOULD LIKE FOR SOMEONE TO LOOK INTO THIS MATTER AND E-MAIL ME THE RESULTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125924June 20, 2005
STEERING:GEAR BOX:SHAFT SECTOR
DT: THE STEERING IS HAVING A KNOCKING SOUND WHEN TURNING, AND IT IS DIFFICULT TO EVEN TURN THE STEERING WHEEL. THIS HAS BEEN A PROBLEM FOR 6 MONTHS. OWNER TOOK CAR TO THE DEALERSHIP, AND WAS INFORMED A TECHNICAL BULLETIN #000235003G STATED THAT STEERING SHAFT NEEDED TO BE REPLACED. HOWEVER, OWNER'S VEHICLE WAS NOT INCLUDED IN THE REPAIR FROM GM. THIS HAS BEEN SUCH A BROAD PROBLEM THAT THERE WAS A WAITING LIST TO GET THE PART. CONSUMER THOUGHT THAT THERE SHOULD BE A RECALL. THE CAR COULD NOT BE DRIVEN , AND THE CAR HAS BEEN PARKED DUE TO THE FEAR OF SAFETY ISSUES FOR THE OWNER AND HER CHILDREN. THE OWNER TALKED TO GM, AND THEY SAID THAT THERE WAS NO HELP FOR CONSUMER, AND SHE DID NOT QUALIFY FOR ASSISTANCE UNLESS THERE WAS A RECALL. OWNER TOOK CAR TO HER MECHANIC FOR A TEMPORARY FIX. GENERAL MOTORS ISSUED TEMPORARY FIX KIT SO CONSUMERS COULD CONTINUE TO DRIVE THE VEHICLE UNTIL THEY COULD GET THE PARTS MANUFACTURED TO FIX THE PROBLEM BECAUSE THERE WAS A WAITING LIST.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124334June 6, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
SEVERAL INSTANCES OF VEHICAL STALLING, NOT STARTING OR RUNNIONG PROPERLY DUE TO FUEL PUMP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10123770June 1, 2005
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:COOLING SYSTEM
DT: THE CONSUMER BELIEVES THAT THERE ARE ELECTRICAL PROBLEMS WITH THE GMC. THE WATER PUMP WAS OUT, THE RADIO HAS QUIT WORKING 5 TIMES, AND HAS BEEN REPLACED 4 TIMES, THE WINDOWS ON THE PASSENGER QUIT, AND THE REGULATOR WAS REPLACED 4 TIMES. THIS HAS HAPPENED AT 35,000 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120966May 16, 2005
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
(1) NONE (2) PULLED OUT ON HWY AT NORMAL SPEED, LOUD WINING, AND LOUD POP.TRANSMISSION FAILED, LEFT WITH ONLY 2ND AND 3RD GEAR.(3) CALLED TRANSMISSION SHOP AND THEY DESCRIBED IN DETAIL THE FLAW THAT CAUSED FAILURE. THEY INFORMED ME THAT THIS WAS QUITE COMMON IN THIS MODEL. I FEEL THAT THIS SHOULD BE REPORTED AS A RECALL, TO CORRECT THIS DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118019April 17, 2005
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
SPARE TIRE CARRIER WINCH CABLE FAILED ON 2002 GMC YUKON XL AT HIGHWAY SPEED. THE SPARE TIRE COLLIDED WITH THE AUTO FOLLOWING ME CAUSING EXTENSIVE DAMAGE.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10116482April 6, 2005
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
ON 11/23/04 LEFT FOR VACATION NOTICED THAT FLUID WAS LEAKING ABOUT TWO HOURS INTO OUR TRIP. STOPPED AT DEALERSHIP IN BARSTOW, WHERE WE WERE TOLD TRANSFER CASE WAS HEATING UP AND EXPANDING AND THAT IT HAD TINY CRACKS THAT THE FLUID WAS LEAKING OUT OF. NEEDED A NEW TRANSFER CASE ORDERED ON 11/24 AND AUTHORIZED OVERNIGHT SHIPPING. CALLED FROM 11/29 TO 12/3 WHEN I WAS FINALY TOLD THAT PART WAS ON NATIONWIDE BACKORDER AND WOULD NOT BE SHIPPED. MY CAR WAS NOT READY UNTIL 12/15. I HAVE CONCERNS THAT THIS IS A WIDE SPREAD PROBLEM SINCE THE PART WAS ON BACKORDER AND THAT GMC WILL NOT REIMBURSE PARTS AND LABOR OR RENTAL CAR FEES. I WAS ALSO VERY DISAPPOINTED IN THE CUSTOMER SERVICE DEPARTMENT. CONTACTED THEM AND WAS TOLD WHAT INFO. TO SEND. SENT IT DID NOT HEAR FROM FOR APPROXIMATELY THREE WEEKS THEN WAS TOLD THAT THEY DID NOT RECEIVE ALL INFO. LEFT AT LEAST 15 MESSAGES AND NEVER RECEIVED PHONE CALL BACK CALLED AND ASKED TO SPEAK TO SUPERVISOR AND FIRST WAS TOLD NO THEN FINALLY FOUND A REPRESENTATIVE THAT GAVE ME SUPERVISOR. I RESENT PAPERWORK THAT WAS SUPOSSEDLY MISSING AND WAS TOLD ABOUT A WEEK AND A HALF LATER THAT THEY WOULD GIVE ME CREDIT TOWARD A NEW PURCHASE OR OIL CHANGES FOR THE EQUIVELANT OF 1 YEAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114391March 21, 2005
SUSPENSION:FRONT:WHEEL BEARING, STEERING:COLUMN
WE ARE NOW REPLACING THE BUSHING IN THE STEERING COLUMN FOR THE SECOND TIME WITH LESS THAN 42,000 MILES. THIS COMPONENT WAS REPLACED ORIGINALLY AT 28,000 MILES AND HAS FAILED AGAIN. WITH THIS FAILURE HAS CAUSED LEFT WHEEL BEARING TO GO OUT. AT 58,000 MILE THE RIGHT WHEEL BEARING IS NOW IN NEED OF REPAIR, SHOULD HAVE GOTTEN THE EXTENDED WARRANTY, NONE OF THIS IS COVERED AFTER 36,000 MILES. ALSO, THE REAR AIR WILL EITHER BLOW COLD UNTIL THE THERMASTAT IS CHANGE TO THE RED SETTING COMPLETELY. WHEN TAKEN IN WITH THE INITIAL FAILURE OF THE STEERING COLUMN, I WAS TOLD THAT THE SETTING WORKED FINE BUT WOULD BE NOTED INCASE OF LATER FAILURE SO IT MIGHT BE COVERED UNDER WARRANTY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115149March 15, 2005
STEERING:ELECTRIC POWER ASSIST SYSTEM
WHILE BACKING OUT OF THE DRIVEWAY POWER STEERING FAILED. DRIVER WAS UNABLE TO TURN THE STEERING WHEEL LEFT/RIGHT WITHOUT EXCESSIVE FORCE. OWNER CONTACTED THE DEALER AND THE MANUFACTURER, AND WAS INFORMED THAT THE VEHICLE WAS 5,000 MILES PASSED THE WARRANTY. HOWEVER, THE DRIVER WAS GIVEN AN OWNER'S LOYALTY CERTIFICATE, WHICH COULD BE USED FOR FUTURE PURCHASES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112670March 7, 2005
STEERING, EXTERIOR LIGHTING, POWER TRAIN, STEERING:GEAR BOX:SHAFT PITMAN, STEERING:LINKAGES
PROMBLEMS STARTED AT 16,471 STEERING STARTED RATTLING,AND FELT LOOSE,DEALER LOOKED AT & LUBRICATED INTERMEDIATE SHAFT ALONG WITH DOWNSHIFTING ON ITS OWN ?? 12/05/02. *AK AT 20226 02/20/03 STILL HAVING PROMBLEMS WITH TRANSMISSON CLUNKING BETWEEN SHIFTING POINTS R/R AND GREASED SPLINES AT TRANSMISSION,ALONG WITH HARMONIC NOISE COMMING FROM RUNNING BOARDS,TIGHTEN UP RUNNING BOARDS,TRANSMISSINON WAS ALSO SLIPPING & THEY RESET TRANSMISSION ADAPTIVES, 09/04/03 STILL HAVING PROMBLEMS WITH TRANSMISSION CLUNKING AT SHIFT POINTS THEY RESET SHIFT ADAPTIVES & RELEARN SHIFT POINTS STILL SAME PROMBLEMS WHEN I LEFT DEALER. 06/16/04 36987 LAST WARRANTY WORK...SAME COMPLAINT AS ALWAYS ABOUT STERRING NOISE AND TRANSMISSION,INSPECTED AND REPLACED INTERMEDIATE STEERING SHAFT,DRIVERS WINDOW STOPPED WORKING THEY REPLACED WINDOW REGULATOR,FLUIDS LEAKING THEY REPLACED LEAKING TRANS GASKET. NOW OUT OF WARRANTY,AT 49,000 JUST REPLACED WINDOW REGULATOR AGAIN,STEERING STILL A PROMBLEM BUT NOW STEERING BOX IS SHOOTING FLUID OUT TOP SEAL ON BOX,NEED TO REPLACE STEERING BOX AT MY COST.STILL VERY WORRIED ABOUT STEERING ..I AM SO DISAPPOINTED WITH MY YUKON,I WILL NEVER BUT ANOTHER CMC PRODUCT AGAIN,NO ONE SEEMS TO CARE BUT FOR $43,000 YOU WOULD THINK THEY WOULD.WE USE ALL CHEVY TRUCKS IN OUR FLEET IN MY BUSSINESS WE ARE CONSIDERING GOING FOREIGN,NOT VERY PROUD OF OUR AMERICAN TRUCKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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