GMC Yukon XL Complaints

683 consumer complaints on file.

#11746606June 26, 2026
ELECTRICAL SYSTEM
Onstar module stopped working for no reason.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745921June 23, 2026
POWER TRAIN
transfer case locked up at highway speeds. had to be towed to dealer not drivable. Locking up rear tires at highways speed was serious risk. It was inspected and found not to be covered under current recall even though exact same thing happed to recalled vehicles. No warning lights or messages
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745414June 20, 2026
ENGINE
I perform all maintenance on my vehicles, I have previously been a ASE Certified Master Technician, so I know engines and vehicles very well. Vehicle is outside of current engine recall window due to the engine build date being July 15, 2024. Engine was over maintained, oil and oil filter changed 6 times in 17,732 miles, first oil and filter change performed at 544 miles, when 5W30 oil was put in engine, installed a magnetic drain plug and installed Filter Mags on oil filter. Ran 5W30 oil for 2 oil changes, then moved to 0W40 oil. Oil analysis performed for each oil change. Results were looking acceptable up until the next to last oil change at 13,801 miles. Changed engine oil and filter on 6/12/2026 @17,732 miles. Found a heavy build up of metal particles on the magnetic drain plug and when oil filter was cut open there was a heavy build up of metal particles where the Filter Mags were located and the filter element had fine metal particles in entire engine oil filter element. The engine has made no noise and is still running, but based on the evidence the engine is currently failing and if I would have continued to drive it, the engine would likely lock up on the highway. CLEARLY GM DID NOT solve the crankshaft problem July 1, 2024 and CLEARLY using a higher viscosity oil like 0W40 will not keep these engines from failing. If I would have continued to drive the vehicle and if I would have not changed oil and found metal in the oil, this engine would have absolutely failed on the highway. This vehicle has over 80% highway use.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745315June 19, 2026
ENGINE
Vehicle started making a knocking noise. Made a service appointment. While on the highway, engine suddenly died causing the vehicle to shift into neutral. After stopping on the shoulder, vehicle locked into Park and would not shift back into neutral or start again for tow truck driver. Towed to nearby dealer who said the engine is beyond repair and has to be replaced. Estimated time to get engine and replace is 4 to 6 weeks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744551June 16, 2026
ENGINE
The contact owns a 2022 GMC Yukon XL. The contact stated that while driving approximately 74 MPH uphill, the vehicle suddenly lost power and shut off. The vehicle became disabled in a travel lane of the interstate. The vehicle was towed by flatbed to a local dealer to be diagnosed. The dealer determined that the vehicle had experienced engine failure. The vehicle was not repaired because the failure was not covered under recall. The vehicle was associated with special coverage. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 70,548.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744517June 16, 2026
FUEL SYSTEM, GASOLINE
The contact owns a 2021 GMC Yukon XL. The contact stated that while starting the vehicle, the engine stalled and the vehicle failed to start. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who determined that the fuel pump power control module needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 21V739000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743664June 12, 2026
ENGINE, VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM
Check engine light comes on and an alert says "acceleration reduced" dealer says the coolant control valve is bad but the engine never overheats but the fans are running max speed 100% of the time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743381June 11, 2026
POWER TRAIN, ENGINE
My wife and I were traveling to Denver CO to pick up my son and grandson from the airport. The engine started to make a very exaggerated rattle. We found a dealership near our motel where we took the vehicle to and were told not to drive home that the engine needed to be replaced. We had to arrange our own transportation for both us and the vehicle 8 hrs back to our home in Rapid City, SD where our local dealership replaced the engine. The vehicle had approximately 65,000 miles when this occurred. Fortunately we were in a populated area when this occurred as there is a lot of very sparsely populated area between our home and Denver. This malfunction not only cost me a lot of money but also put my family at risk in unfamiliar areas.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743343June 10, 2026
ELECTRICAL SYSTEM
I lost all sound on my 2026 GMC Yukon XL with only 150 miles on it. Apparently this is a common issue that needs a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743170June 10, 2026
ENGINE
2024 Engine failed while moving at 70mph out of state. De-accelerated rapid as I was changing lanes and was almost hit by two vehicles. Once of the interstate, I made it to the shoulder of an exit ramp that was a blind spot. Cars exiting to this ramp almost always had to veer to keep from hitting me. I purchased this vehicle in October 2024, never knew anything about a recall, was never disclosed to me about recalls. To this day, if I enter my VIN, there is no recall and I have never received any communication stating this vehicle was on recall. I complained to the dealer twice about unusual noise from vehicle, which they dismissed. I took it back to the dealer because my oil light indicated I was "low", this oil is too low, my concern was a leak. Took into GMC dealer, they stated we did not see any leak. Now this. Problem, GA law states in order to qualify for buyback, 24,000 miles or under 2 years. Well, I have 24,986...this automatically disqualifies me. SMH The options I was given are all a NO WIN for me! I was almost killed on the interstate, not to mention the level of stress and issues this car nightmare has caused me. $100k vehicle and I still owe 87K
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743167June 10, 2026
ENGINE
lost power going down highway and coasted to a stop on the side of the road. car was towed to a nearby gmc dealership and after inspection a new 6.2 motor is needed. I did not notice any warning signals when I lost power.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742935June 9, 2026
SEATS
The contact owns a 2025 GMC Yukon XL. The contact stated that the rear passenger-side second-row seat failed to move or close. The contact was concerned about the warranty expiring soon. The vehicle was taken to the local dealer, where it was determined that the seat needed to be replaced; however, the part was backordered and had not been delivered. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742654June 8, 2026
ENGINE
On May 6, 2026 while driving on the interstate, the vehicle automatically shifted into Neutral, and lost all engine power. The vehicle would not shift back into drive or even 4x4 neutral to be towed. The vehicle was towed to Sam Boswell GMC in Mt Dora, FL. The engine had seized up, and there were metal shavings in the oil filter which indicated a catastrophic mechanical engine failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742514June 6, 2026
ENGINE, SEAT BELTS, POWER TRAIN
While I was driving home from the grocery store with my 4 kids our 2021 GMC Yukon XL (5.3L V8 engine), the vehicle suffered a sudden, catastrophic mechanical engine failure without warning. The engine began violently shaking, lost major propulsion, and dropped into a severe misfire state when we were coming down the highway. This created an immediate safety hazard on the road, as I suddenly lost the ability to safely accelerate or maintain highway speeds while hauling my children.A certified technician diagnosed the issue as a complete failure of the active fuel management hydraulic valve lifters and bent pushrods, a known manufacturing defect explicitly documented in GM Technical Service Bulletin PIP5776F. The internal failure required a total engine teardown and valvetrain replacement, costing over $10,000 out of pocket.General Motors has failed to issue a safety recall for this specific 5.3L valvetrain defect, despite it causing unexpected engine stalls, severe power loss, and immediate traffic hazards for drivers. This defective component poses an ongoing safety risk to families and should be upgraded to a mandatory safety recall. I am afraid to drive it every time I get on the highway in fear it could shut down again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742091June 4, 2026
ENGINE
Engine 6.2L failed going down the highway. Very Scary
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11741588June 2, 2026
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
While operating the vehicle, I began to hear a metallic grinding noise originating from the center of the engine compartment. The sound was clearly audible within the cabin. Approximately one mile before the vehicle ultimately failed, the engine began to malfunction. As I slowed to a stoplight, the vehicle started to shake before shutting off abruptly and entering a coasting state. All electrical systems powered down and the vehicle would not restart. Shortly thereafter, heavy smoke began to emit both inside and outside the cabin, visibly coming from the hood and through the air vents. There was also a distinct burning odor. I attempted to restart the vehicle multiple times without success. The dashboard displayed the message: “conditions not suitable to shift.” Due to the vehicle becoming disabled on a curve and posing a safety hazard, I contacted the Sheriff’s Office for assistance to prevent a potential collision. Upon their arrival, it was noted that the engine compartment and hood area were exceptionally hot, particularly where the smoke was originating. The dealership has since confirmed they have also been unable to restart the vehicle. The vehicle has been inspected by the GMC dealer and is currently pending further evaluation by a GM-certified mechanic to determine the root cause. Prior to this incident, there were no warning lights, system messages, or other noticeable symptoms indicating an issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11741297June 1, 2026
ENGINE, POWER TRAIN, FUEL/PROPULSION SYSTEM
1.XXX XX— GM Recall Notification (Recall No. N252494000) I received official notification from General Motors of Recall N252494000 affecting my vehicle. I brought the vehicle to [XXX] as directed to have the recall remedy performed. 2. XXX — First Report of Engine Propulsion Issues I reported engine propulsion concerns to Jim Ellis. This was my first formal complaint regarding the performance of the vehicle following the recall remedy. 3. XXX — Oil Type Change Performed by Jim Ellis Jim Ellis performed an engine oil type change, switching to 0W-40 oil, and advised me that this change would serve as the fix for Recall N252494000. I accepted this remedy in good faith. 4. XXX — Low Oil Warning Light Activated Approximately nine months after the recall remedy, and well before the end of the recommended oil life cycle, the low oil warning light activated on my dashboard. This is abnormal and indicative of excessive oil consumption. I returned to Jim Ellis, who performed a fresh oil change and placed my vehicle on a 6,000-mile oil consumption test — an acknowledgment that an oil consumption problem exists. 5. XXX — Active Engine Misfires, Jerking, and Flashing Check Engine Light While operating my vehicle on Sunday, May 31, 2026, I experienced severe engine jerking and misfires. The check engine light began flashing — not steady — which I understand to indicate an active and serious engine misfire event. I was genuinely concerned for my personal safety and immediately parked the vehicle. It has not been driven since. 6. XXX — GM Corporate Case Opened I contacted GM Customer Care and was assigned Corporate Case Number INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11740801May 29, 2026
ENGINE AND ENGINE COOLING
The contact owns a 2021 GMC Yukon. The vehicle was taken to the local dealer for a routine oil change. While driving, the oil low light illuminated. The vehicle was burning an excessive amount of oil. The local dealer was contacted again, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, who referred to the local dealer. The failure mileage was approximately 149,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739769May 24, 2026
ENGINE, FUEL/PROPULSION SYSTEM
The vehicle suddenly began vibrating noticeably when idling and at low speeds. About 30 minutes after this started happening a warning lamp lit up. We drove the vehicle about 2 miles to a local auto parts store to get an initial computer diagnosis of the issue. The test resulted in a code of "P0304" which detected a cylinder #4 misfire and recommended a fuel injector replacement. We brought the vehicle to a local mechanic to get the issue further evaluated. After this evaluation, it was determined that the cylinder #4 misfire was related to a lifter failure. The mechanic explained that this situation could possibly have caused more damage, specifically to the camshaft, but that job was bigger than he was willing to take on. He recommended we get the vehicle towed to the dealership for further evaluation. He also informed us that this situation was common with the engine in this vehicle and GMC is aware of it. He directed us to some articles online that elaborated on the potential known issues related to the automatic fuel management (AFM) system and the related engine damage. The vehicle was towed to a local GMC dealership for evaluation. They found the failed cylinder #4 with associated lifter failure and damaged camshaft. We went forward with the repair at the dealership. We asked the dealership about the known engine issues with this vehicle. They acknowledged the widespread issues but informed us that our particular VIN has not been included in any recalls or safety notifications, so we were responsible for the repairs. The vehicle spent nearly 3 weeks at the dealership. One of the parts was on backorder due to a national shortage, which delayed the repair by about one week. That seems to imply that the parts involved in this repair are in high demand, which raises the question of this being a manufacturing/parts issue that may need to be investigated further.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739155May 20, 2026
ENGINE
Car Engine stopped , shut down on I 475 South Macon GA at 70 mph in left lane. Had to coast to right shoulder. Towed to Hutchinson GMC in Macon GA and it was determined the Engine had locked up. 2026 with 4200 miles, Purchased January 2nd 2026.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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