GMC Terrain Complaints (2023)

37 consumer complaints on file.

#11755131August 5, 2026
ENGINE, POWER TRAIN, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
adaptive cruise disengaging alert on dash- no cars or weather conditions to induce this. loss of power and bucking on highway( near accident caused) catostostrophic sudden loss of power engine/transmission failure while mechanic driving resulting in car towed back to dealer. loss of power multiple times causing near accidents. sudden jolting at stop light causing car to propel forward requiered both feet on brake pedal to stop. 4 episodes of near collision 1st altert started 04/4/2024 adaptive cruise light on dash 14,700 miles on vehicle 5 episodes continued and now car is still at dealership for emissions failure, loss of power x 4 weeks. ALL PHOTOS OF DASH LIGHTS, REPAIR INVOICES AND VIDEO OF DASH AVAILABLE BUT I AM NOT ABLE TO UPLOAD ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754923August 5, 2026
POWER TRAIN, ENGINE, FUEL SYSTEM, GASOLINE
The contact owns a 2023 GMC Terrain. The contact stated that while driving at various speeds, the vehicle unexpectedly decelerated and failed to properly accelerate. The service transmission and service fuel management system messages were displayed, and the check engine warning light was flashing with several other unknown warnings illuminated. The vehicle was taken to the local dealer and while test-driving the vehicle, the vehicle stalled. The vehicle was towed back to the dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failure, and an engineer was sent to the dealer to inspect the vehicle. No further information was available. The contact stated that the transmission module was previously replaced, but the failure persisted. The failure mileage was 27,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11741516June 2, 2026
FUEL/PROPULSION SYSTEM, ENGINE, UNKNOWN OR OTHER
I have had 2 different instances where my vehicle stops in the middle of a busy intersection or traffic and have no warning what so ever. Vehicle just shuts off and I am not able to turn back on to move out of the way. First time I got it repaired it was related to the fuel pump and now I am waiting to hear back from my mechanic to see what the issue is but so far it is an indication of the fuel pump as well. Both times I required help from law enforcement because vehicle shut off in the middle of the road and safety to myself and other drivers was an issue until tow truck arrived to move my vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11740826May 29, 2026
ENGINE, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS
The contact owns a 2023 GMC Terrain. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated and the engine stalled. The contact attempted to drive the vehicle to the shoulder of the road, the engine seized. The contact stated while attempting to start the vehicle, the vehicle failed to start. The contact The vehicle was towed to an independent mechanic where it was diagnosed with a failed fuel pump. The contact was informed that the fuel pump needed to be replaced. The failure reoccurred. The vehicle was towed back to the independent mechanic where it was diagnosed with a failed fuel injector. The contact was informed that the fuel injector needed to be replaced. The vehicle was repaired. The failure reoccurred. The vehicle was taken back to the dealer where it was diagnosed with a failed Number 3 fuel injector. The contact was informed that the fuel injector needed to be replaced. The parts were ordered, and the vehicle was being repaired. The dealer was made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11740102May 26, 2026
VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM
I was driving the vehicle on the highway the cruise control was on. All of a sudden I got a warning on vehicle info panel that stated vehicle power is reduced. The vehicle decelerated on its own and I could not accelerate past 55. The check engine light came on. I pulled off the road and turned the vehicle off. After about 10 minutes, I started the car back up and proceeded down the highway at normal speed. The check engine light remained on. I stopped at a Chevrolet dealer service center in Ft Stockton, TX, to have the vehicle looked at. They could find no error codes and could not duplicate the problem. I was sent on my way. This has happened multiple times while driving on roads in my area. Mostly while on the highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738493May 18, 2026
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
Vehicle stalled while driving and would not restart. Strong gasoline smell present and on ground. Third occurrence. Vehicle stalled while driving at on busy road (safety issue both times). Strong raw gas smell. Would not crank afterward. Dash powered normally with check engine light. Happened previously around 27k miles in September 2025. Occurred again May 9, 2026. Occurred again today l, May 18, 2026. Vehicles is being towed to dealership again for the 3rd time
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737870May 14, 2026
FUEL/PROPULSION SYSTEM
I was driving down the hwy and all of a sudden the car went into reduced power mode and the dealership is saying it’s a high pressure fuel pump which is not covered under the standard warranty My vehicle only has 46000 miles Fennigan GMC Rosenberg tx
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736700May 8, 2026
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
Car reduced speed and the smell of gas filled the car. Car shut off. Check engine light came on with reduced speed. This is the second time this has happened. Gas leaked onto ground from car. Car stalls immediately while driving and does not allow you to press the gas to keep moving. Almost hit from behind on Main Street.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736699May 8, 2026
FUEL/PROPULSION SYSTEM
Car reduced speed and smells of gas. Will not crank and will stall immediately and just stops immediately. Car has only 30,000 miles and it has stalled out for the second time with the same issue. The first time the car stalled on the freeway and I was almost hit from the back. This second time reduced speed and quickly shut off on a Main Street and was almost hit again. Car does not allow you to press the gas and coast during the incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731486April 16, 2026
FUEL SYSTEM, GASOLINE, ENGINE
The contact owns a 2023 GMC Terrain. The contact stated that while driving on several occasions at various speeds, the check engine warning light illuminated, the message "Engine Power Reduced" was displayed, and the vehicle lost power. The vehicle stalled on three separate occasions. The vehicle was able to restart each time after approximately 15 minutes of waiting, but the vehicle failed to accelerate above 40 MPH. The vehicle was taken to a dealer and DTC: P228C, P0089, and P006C were retrieved, and the contact was informed that the fuel pump and fuel injectors needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730114April 9, 2026
POWER TRAIN
The contact owns a 2023 GMC Terrain. The contact was informed by his wife that while attempting to accelerate from being stationary, the vehicle was shaking abnormally and hesitated before accelerating. There were no warning lights illuminated. The vehicle was taken to the dealer to be diagnosed but the cause of failure was not yet determined. The vehicle was not repaired. The manufacturer was informed of the failure. The manufacturer opened a case for the failure. The failure mileage was approximately 13,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729391April 6, 2026
ENGINE, STRUCTURE:BODY, UNKNOWN OR OTHER
Took dealer 3/26 for Sam issue Engine Power reduced after already cause me hit curb. Got it out 4/1/26 Now 4/5/26 it happened again same codes after they claimed they fixed it. Also keep having Emergency services come on a caused my dashboard out. My issues is car keeps stalling losing power. Same codes as week ago after dealer fix. Also 4 time took for noises in my car from passenger side. They keep telling me they can’t replicate it, but you can clearly see where the door is not lined up. This has been going on for over 30,000 miles for that. Like some of these issues have been going on since the 36,000 but now I’m having issues where I’m losing power like this is insane all before 60,000 miles which I’m about to hit. It’s gonna end up getting me killed on the interstate. My vin also says it’s fwd it’s awd AT4 . Called dealer said only to update software clearly not the issue. My doors are off and they have refused to fix those for over 30,000 miles now. It won’t let me attach any pics for some reason I’ve tried since yesterday
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729297April 5, 2026
ELECTRICAL SYSTEM, POWER TRAIN
Took dealer 3/26 for Sam issue Engine Power reduced after already cause me hit curb. Got it out 4/1/26 Now 4/5/26 it happened again same codes after they claimed they fixed it. Also keep having Emergency services come on a caused my dashboard out. My issues is car keeps stalling losing power. Same codes as week ago after dealer fix. Also 4 time took for noises in my car from passenger side. They keep telling me they can’t replicate it, but you can clearly see where the door is not lined up. This has been going on for over 30,000 miles for that. Like some of these issues have been going on since the 36,000 but now I’m having issues where I’m losing power like this is insane all before 60,000 miles which I’m about to hit. It’s gonna end up getting me killed on the interstate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726152March 22, 2026
FUEL/PROPULSION SYSTEM, POWER TRAIN, ELECTRICAL SYSTEM
Out of nowhere and driving this morning, my engine reduced power came on. Then I started losing power in the car then it died on me once out of nowhere. I managed to make it home an hour and a half later, but that could’ve got me killed stopped by AutoZone since dealerships closed today and it tells me that it’s code P228C, P0089 fuel pump. And then last night my emergency service calling came on which one I looked it up so something to do with OnStar and could be a module so I’m not sure what that is. And then you add on the fact all the sudden in the last 24 hours, my screen keeps going in and out are not working last week. My volume wasn’t working. I love this car, but it seems to have a lot of issues all of a sudden and I’m fixing to be at 60,000 miles which is a big problem considering warranty will be expired. I’ve already had issues with squeaking and squealing from the windows that they claim they can’t find nothing and I’ve had to listen to it for almost 60,000 miles. I had to get this car because my other car blew up on me and I can’t afford another new car. I’ll be taking it to the dealership first thing in the morning and I hope to God that something can be fixed cause we’re in one car Family.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722113March 4, 2026
ENGINE, FUEL/PROPULSION SYSTEM
1st Failure. August 28, 2025. Vehicle stalled out while driving with NO warning. Check engine light stayed on. Could not drive. Car towed to dealership. Scanned codes found: p0089, p00c6 and p228c. Cause: Internal failure. Bulletin pertaining to this issue performed. Program of ecm per bulletin. 2nd Failure. February 19, 2026 Vehicle stalled out a 2nd time while driving with NO warning. Check engine light stayed on. Could not drive. Towed in a 2nd time. Scanned codes found: p0089, p00c6, p228c and p2c1f. Cause: internal Fault. Fuel pump power control module replacement. Fuel pump replacement. 3rd Failure. March 4th, 2026. Vehicle stalled out a 3rd time while driving with NO warning. Check engine light stayed on. Could not drive. Towed in again to dealership. Currently sitting at dealership waiting on repairs a 3rd time for the same thing. Wife is 76 years old and is terrified to drive this car. What if this stalls out on the freeway in traffic. Car is unsafe to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719589February 21, 2026
ENGINE, FUEL/PROPULSION SYSTEM
GM Flier PIP6071A - continued engine misfire/chugging/buck/skip under load, going up hills, trying to pass, etc. Was taken to shop January 2025 ~90,000 with these symptoms. Charged for spark plug replacement (visit 1). Taken back January 2026 ~150,000 miles, charged for ignition coil 1 and spark plugs. Immediately returned as problem persisted, spark plugs replaced (visit 3). February 6 2026, same problem as before, spark plugs replaced (visit 4). February 18 2026, currently in shop, problem persisting, trying to say it is the other 3 ignition coils, even after I requested they check O2 sensor and inspect catalytic converter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715519February 4, 2026
ELECTRICAL SYSTEM
The infotainment system is not working. It has the "black screen" issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712053January 20, 2026
UNKNOWN OR OTHER
Complete engine failure @100,600 miles Engine power reduced and lost compression transmission module failure Will not exceed 20mph
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708368January 2, 2026
FUEL/PROPULSION SYSTEM, ENGINE
The high pressure fuel pump, the car randomly goes into limp mode and stalls and then when cranking it back up in the middle of 635 it hesitates to start, done this 3 times already
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698105November 7, 2025
ENGINE, ELECTRICAL SYSTEM
GMC Terrain with 12,564 total miles had experienced an engine failure. Under normal driving conditions, the car was sluggish and would not accelerate properly when pulling out into traffic or when getting on the freeway/interstate causing fear for driver safety and causing traffic slowdowns or congestion with a significantly increased risk of crash. While driving to work, the vehicle service engine light turned on and displayed "reduced engine power". Upon investigation the dealership found codes P0011, P0014, P0016, P0017, and quoted "Cylinder 4 intake rocker had fallen off and laying on head, found excessive debris and metal material around rocker 4, Found cylinder 2 intake rocker to be worn sideways. Found heavy damage to intake camshaft. Removed oil filter - found excessive metal in oil filter". Secondary issue, infotainment screen would randomly flash bright white on the right half, causing a major driver distraction. Engine, turbo, and infotainment system were all replaced, and vehicle returned 11.06.2025
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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