GMC Sierra Complaints

15,732 consumer complaints on file.

#10432626October 24, 2011
SERVICE BRAKES, HYDRAULIC, STRUCTURE:BODY
TL* THE CONTACT OWNS A 1999 GMC SIERRA. THE CONTACT STATED THAT WHILE HAVING THE VEHICLE INSPECTED BY AN INDEPENDENT REPAIR SHOP, HE WAS INFORMED THAT ALL OF THE BRAKE LINES WERE RUSTED AND CORRODED. THE BRAKE LINES WERE REPLACED BY THE REPAIR SHOP. APPROXIMATELY TWO YEARS LATER, THE VEHICLE WAS AGAIN BEING EXAMINED BY AN INDEPENDENT REPAIR SHOP AND THE CONTACT WAS INFORMED THAT THE FRAME WAS CRACKED DUE TO CORROSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS AWAITING A RESPONSE. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432663October 24, 2011
SERVICE BRAKES, HYDRAULIC
BRAKE FAILURE- SEVERELY RUSTED AND CORRODED BRAKE LINES. HAD TO HAVE EVERY BRAKE LINE CHANGED. THIS IS THE SECOND TIME THIS HAS HAPPENED TO THIS VEHICLE; THE FIRST TIME IN 2005 WITH 70,000 MILES AND THE SECOND TIME WAS ON 10/16/11 WITH 85,000 MILES. BRAKE LINES BROKE AND ALL FLUID CAME OUT, NO BRAKES AT ALL HAD TO TOW VEHICLE TO GARAGE. THIS LAST REPAIR COST ME $1200.00. MY TRUCK IS USED FOR PERSONAL USE, NORMAL OPERATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432503October 23, 2011
SERVICE BRAKES, HYDRAULIC
MULTIPLE BRAKE LINE FAILURE, AND FUEL LINE FAILURE DUE TO TO ROTTED LINES ALONG DRIVERS SIDE FRAME RAIL. DUE TO POOR QUALITY FACTORY INSTALLED COMPONENTS. THREE SEPARATE INCIDENTS, 2 WITH BRAKE LINES , 1 WITH FUEL LINES. APPROX. OUT OF POCKET EXPENSE SO FAR , (AND NOT COMPLETED YET), IS OVER $1,500.00 FOR PURCHASED AND INSTALLED REPLACEMENT PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430915October 20, 2011
TIRES
TL* THE CONTACT OWNS A 2001 GMC 2500 HD TRUCK EQUIPPED WITH BCT HI-RUN TIRES, TIRE SIZE 275/245/75/16/ (N/A), DOT NUMBER: UNKNOWN. THE CONTACT WAS DRIVING 60 MPH WHEN THE VEHICLE EXHIBITED A LOUD NOISE. THE CONTACT MOVED THE VEHICLE FROM THE ROADWAY AND UPON FURTHER INSPECTION, FOUND THAT THE REAR DRIVER SIDE TIRE WAS BLOWN. THE CONTACT STATED THAT HE HAD EXPERIENCED FOUR TIRE BLOW OUTS WHEN THE SAME BRAND OF TIRE ON FOUR SEPARATE VEHICLES. THE VEHICLE WAS TAKEN TO THE MECHANIC, BUT THE MANUFACTURER WAS NOT CONTACTED. THE TIRE WAS REPLACED WITH A SPARE BY THE CONTACT. THE FAILURE MILEAGE FOR THE TIRE WAS 12,000. THE FAILURE MILEAGE OF THE VEHICLE WAS 239,000 AND THE CURRENT MILEAGE WAS 242,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432181October 20, 2011
SERVICE BRAKES, HYDRAULIC
BRAKES START ANTI LOCK FEATURE WHEN APPROACHING STOP, GREATLY LENGTHENING THE STOPPING DISTANCE.....THIS IS REPEAT OF SAME PROBLEM RECALLED IN OCT 2005, RESOLUTION OF WHICH WAS TO CLEAN THE COMPONENTS...WELL THEY GET RUSTY AGAIN AND THE SAME PROBLEM IS BACK....NOTE THAT BRAKES ARE TERRIBLE ON THIS VEHICLE, ALL COMPONENTS HAVE BEEN PREVIOUSLY REPLACED INCLUDING BOTH RUSTED OUT BRAKE LINES(JULY 2009, 55745 MILES, $1684.03). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432251October 20, 2011
POWER TRAIN
TL* THE CONTACT OWNS A 2003 GMC SIERRA. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR WAS DEPRESSED. THE VEHICLE WAS TOWED TO THE DEALER AND THE MANUFACTURER WAS CONTACTED, BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 78,000 AND THE CURRENT MILEAGE WAS 79,059.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430898October 19, 2011
SERVICE BRAKES, HYDRAULIC
BRAKE LINES ARE ROTTED OUT. I PUSHED ON MY BRAKE PEDAL WHILE COMING TO A RED LIGHT AND IT WENT TO THE FLOOR, THE RUSTED LINES HAD BROKEN AND MY BRAKES DID NOT WORK. LUCKILY I WAS NOT GOING TO FAST OR TO CLOSE TO THE CAR IN FRONT OF ME SO I WAS ABLE TO SLOW ENOUGH TO TURN OFF THE ROAD BY PUSHING IN MY PARKING BRAKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430779October 19, 2011
FUEL SYSTEM, GASOLINE
CHECK ENGINE LIGHT INVESTIGATED, AND CAUSE FOUND TO BE LOSS OF FUEL TANK PRESSURE DUE TO ROTTED OUT FUEL FILLER NECK. ORIGINAL PART MADE OF NON-CORROSION RESISTANT STEEL. OTHER CORROSION PROBLEMS WITH THIS VEHICLE HAVE INVOLVED BRAKE LINES. THE FIRST LINE WAS REPLACED IN 2007, WHEN THE VEHICLE WAS ONLY 4 YEARS OLD. A MORE EXTENSIVE REPLACEMENT OF CORRODED LINES WAS DONE IN 2008 OR 2009. THESE ARE SERIOUS SAFETY AND EMISSIONS RELATED PROBLEMS, AND THESE VEHICLES SHOULD BE RECALLED AS A RESULT OF THEM. OWNERS WHO HAVE PAID FOR REPAIRS IN THE PAST SHOULD BE COMPENSATED BY A REASONABLE AMOUNT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430435October 17, 2011
SERVICE BRAKES, HYDRAULIC
BRAKE LINE BURST OPEN WHILE APPLYING BRAKE TO PARK VEHICLE ON AN INCLINE. BRAKE PEDAL WENT STRAIGHT TO THE FLOOR. LINE WAS LEAKING WHERE LINES RUN ALONG THE FRAME UNDER THE DRIVERS SIDE FRONT DOOR. AFTER FURTHER INSPECTION ALL BRAKE LINES ARE EXTREMELY CORRODED AND NEAR RUSTED THROUGH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430503October 17, 2011
SERVICE BRAKES, HYDRAULIC
I WAS VERY LUCKY MY CHILDREN WERE NOT HURT, THEY USE THE TRUCK ALL THE TIME. I WENT TO MOVE MY TRUCK IN THE DRIVEWAY, THE BRAKES HIT THE FLOOR. I GOT UNDER THE TRUCK AND SAW THAT BRAKE LINES ARE REALLY RUSTED BAD. I HAVEN'T HAD A BRAKE LINE PROBLEM SINCE THE 1960S. READ THAT GMC AND CHEVY BRAKES ARE NOW ALL FALLING PART FOR ANYONE WHO BOUGHT THEM IN THE LAST 10 YEARS. GMC / CHEVY CHOOSE TO PUT PEOPLE AT RISK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430530October 17, 2011
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TPMS SENSOR VALVE STEM BROKE WHILE ADDING AIR TO THE TIRE WHILE BEING SERVICED BY OIL CHANGER IN THE SAN FRANCISCO BAY AREA. THE TIRE HAD TO BE REPAIRED AT A COST OF APPROXIMATELY $150. VIN IS [XXX]. THIS COMPLIANT IS BEING FILED ON BEHALF OF THE VEHICLE'S OWNER,[XXX]/ INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430563October 17, 2011
SERVICE BRAKES, HYDRAULIC, FUEL SYSTEM, GASOLINE
I WAS RETURNING FROM HUNTING TRIP ,AND WHEN I GOT OFF I-75 FREEWAY TO GO TO MY HOME TRAFFIC SIGNAL AHEAD WAS RED AND PEDAL WENT TO FLOOR. FORTUNATELY,THE LIGHT SWITCHED TO GREEN AND I WAS ABLE TO MANEUVER TO NOT COLLIDE WITH CAR STOPPED AHEAD. I NURSED IT HOME VIA BACK STREETS AT VERY LOW SPEED AND TO THE REPAIR SHOP THE NEXT MORNING. MECHANIC REPLACED BRAKE LINE. THE FUEL LINE WAS RUSTED OUT AT THE FUEL FILTER AND DISCOVERED WHILE OTHER MAINTENANCE WAS BEING PERFORMED. THE UNDERCARRIAGE IS EXTREMELY RUSTED AND I AM CONCERNED ABOUT PULLING MY TRAVEL TRAILER DUE TO RUSTY CONDITION OF THINGS. ROCKER PANELS ARE RUSTED OUT AS WELL AS REAR FENDER WELLS. SURELY GM CAN CONTROL CORROSION BETTER THAN THEY ARE DOING. SOMEONE IS GOING TO BE HURT OR KILLED DUE TO THESE VEHICLES RUSTING SO BADLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430359October 16, 2011
SERVICE BRAKES, HYDRAULIC
WAS DRIVING TO THE DUMP AND THE BRAKES FAILED.. PEDAL WENT ALL THE WAY TO THE FLOOR. ALMOST CRASHED BUT WAS ABLE TO STOP WITH EMERGENCY BRAKE. BRAKE FLUID WAS PORING OUT FROM UNDER DRIVERS SEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430188October 14, 2011
SERVICE BRAKES, HYDRAULIC
I HAVE A 2005 GMC SIERRA. WHILE DRIVING ON DRY ROADS AND BRAKING AT LOW SPEEDS THE ABS ABNORMALLY ACTIVATES WITH OUT WARRANT. THIS ONLY HAPPENS AT LOW SPEEDS AND HAS ALMOST CAUSED ME TO HAVE SEVERAL ACCIDENTS. I CALLED THE GM DEALER TO SEE IF THERE IS A RECALL ON THIS AND THEY TOLD ME THERE WAS NOT AND I COULD BRING IT IN TO HAVE IT LOOKED AT AND REPAIRED AT MY EXPENSE. I SEE THERE ARE OTHER COMPLAINTS HERE AT THE NHTSA FOR THE SAME THING. SEARCHING THE INTERNET I FOUND THERE ARE ALOT OF PEOPLE WITH THE SAME PROBLEM AND THAT GM HAS DONE A RECALL ON 1999-2002 VEHICLES. I ALSO FOUND THAT GM KNOWS THEY STILL HAVE A PROBLEM WITH THERE ABS BECAUSE THEY HAVE PUT OUT A TSB # 03-05-25-007D ON IT, AND THE NHTSA HAS IT LISTED ON THERE BULLETIN SECTION. IT IS NHTSA BULLETIN #10004310. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429908October 14, 2011
ENGINE AND ENGINE COOLING:ENGINE, FUEL SYSTEM, GASOLINE
2002 GMC SIERRA 2500HD. CONSUMER STATES PROBLEM WITH VEHICLE ENGINE *TGW THE CONSUMER STATED THE ENGINE WOULD SHUT DOWN WHILE DRIVING, LOOSING ALL POWER TO THE STEERING AND BRAKES, AND COULD NOT BE STARTED AGAIN, UNTIL THE TRUCK WAS PUT IN PARK AND THE KEY REMOVED FROM THE IGNITION. THERE WERE ALSO TIMES, WHEN THE TRUCK WOULD NOT START AT ALL. THE DEALER KEPT THE TRUCK FOR THREE WEEKS AND THEY WERE UNABLE TO DUPLICATE THE PROBLEM. WHEN THE CONSUMER PICKED THE TRUCK UP AND DROVE 10 MILES, IT SHUT DOWN AGAIN. THE CONSUMER BELIEVED THE PROBLEM WAS FUEL RELATED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430227October 14, 2011
SERVICE BRAKES, HYDRAULIC
THERE IS A CURRENT RECALL FOR AN ABS PROBLEM ON MY VEHICLE. I HAD THIS RECALL COMPLETED SEVERAL YEARS AGO. RECENTLY, THIS RECALLED PART FAILED AGAIN. GM DENIED MY CLAIM WHEN I HAD THIS RECALL FIXED FOR THE SECOND TIME. GM CLAIMS THAT A RECALL IS A ONE TIME DEAL. I FIND THIS HARD TO BELIEVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430011October 13, 2011
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
TL* THE CONTACT OWNS A 2003 GMC SIERRA 1500. WHILE PARKED, DRIVER OF THE VEHICLE DEPRESSED THE BRAKE PEDAL AND PLACED THE GEAR IN DRIVE; HOWEVER, THE BRAKE PEDAL DROPPED TO THE FLOOR BOARD. THE VEHICLE CRASHED INTO THE DRIVER'S HOME. THE CONTACT DID NOT MENTION OF THERE WERE ANY INJURIES. THE VEHICLE WAS TOWED TO A COLLISION REPAIR SHOP. THE MECHANIC STATED THE BRAKE LINES WERE SEVERALLY CORRODED AND WOULD HAVE TO BE REPLACED. THERE WAS AN INVESTIGATION UNDER NHTSA ACTION NUMBER:PE10010 (SERVICE BRAKES, HYDRAULIC SERVICE BRAKES, HYDRAULIC:POWER ASSIST:HYDRAULIC:HOSES, LINES/PIPING, AND FITTINGS) THAT MAY BE RELATED TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 89,093 UPDATED 1/20/12 *CN THE CONSUMER STATED THE VEHICLE WAS PARKED IN THE DRIVEWAY. IT WAS PARKED TOWARDS THE TOP OF THE DRIVEWAY. THE DRIVEWAY HAS A STEEP SLOPE AND SLOPES DOWN TOWARD HIS PARENTS HOUSE. THE CONSUMER'S FATHER ENTERED THE VEHICLE, STARTED THE ENGINE, RELEASED THE EMERGENCY BRAKE, PUT HIS FOOT ON THE NORMAL BRAKE, AND PUT THE VEHICLE IN DRIVE. IT WAS AT THAT POINT, THE BRAKE PEDAL WENT TO THE FLOOR AND THE VEHICLE BEGAN ROLLING DOWN THE DRIVEWAY. THERE WAS APPROX 35 FEET BETWEEN THE STARTING POSITION OF THE VEHICLE AND WHERE THE VEHICLE STUCK THE FOUNDATION OF THE HOME. AT THE MOMENT OF THE BRAKE FAILURE, THE DRIVER TRIED PUMPING THE BRAKES ONE MORE TIME, AND THEN ATTEMPTED TO REACH FOR THE EMERGENCY BRAKE. AT THE TIME OF IMPACT, THE VEHICLE WAS TRAVELING BETWEEN 5-10 MPH. UPDATED 02/22/12
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10430020October 13, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2002 GMC SIERRA 2500. WHILE DRIVING IN REVERSE AT APPROXIMATELY 5 MPH THE CONTACT DEPRESSED THE BRAKE PEDAL AND IT DROPPED TO THE FLOOR. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO A REPAIR SHOP. THE MECHANIC STATED THE BRAKE LINES WERE CORRODED AND HAD TO BE REPLACED. THERE WAS AN INVESTIGATION UNDER NHTSA ACTION NUMBER: PE10010 (SERVICE BRAKES, HYDRAULIC SERVICE BRAKES, HYDRAULIC:POWER ASSIST:HYDRAULIC:HOSES, LINES/PIPING, AND FITTINGS) THAT MAY BE RELATED TO THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 175,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429410October 11, 2011
VISIBILITY
TL* THE CONTACT OWNS A 1994 GMC SIERRA. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH, THE WINDSHIELD WIPERS WERE ACTIVATED BUT FAILED TO FUNCTION. THE WINDSHIELD WIPERS BEGAN TO FUNCTION AFTER SEVERAL ATTEMPTS BUT THE FAILURE RECURRED SPORADICALLY. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 98V150001 (VISIBILITY: WINDSHIELD WIPER/WASHER) BU THE CONTACT WAS ADVISED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429495October 11, 2011
AIR BAGS, AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
ON SEPT. 28TH ABOUT 1PM I WAS TRAVELING ON A DIRT ROAD WHEN I APPROACHED SOME POT HOLES. THE DAY WAS SUNNY AND DRY AND I WENT TO APPLY MY BRAKE BUT AS I HIT THE BRAKES TO SLOW DOWN I HIT THE FIRST COUPLE AND MY SIDE IMPACT AIR BAGS DEPLOYED. I TOOK IT INTO THE DEALER AND THEY ADVISED THAT THE COMPUTER ADVISED IT WAS IN A ROLL AND DEPLOYED THE SIDE IMPACT AIR BAGS AND ALSO THEY ADVISED THE COMPUTER SENSED THERE WAS SOMEONE IN THE PASSANGERS SEAT WHEN THERE WASN'T SO MAYBE THE SEAT SENSORS A BIT SENSITIVE. IT WAS EVIDENT I WASN'T IN A ROLL AND THEY REFERRED ME TO GM CUSTOMER SERVICE WHO TOOK MY INFOMRATION AND SENT A 3RD PARTY I BELIEVE RAYTHEON TO DO AN INSPECTION. I CALLED GM YESTERDAY AND THEY ADVISED THEY RECEIVED THE RESULTS AND PER THEIR ENGINEERS AND THE DATA THEY PULLED THEY DETERMINED THAT THE POT HOLES THAT I HAD HIT (WHICH WERE NOT LARGE) WERE LARGE ENOUGH TO TELL THE COMPUTER THAT I HAD LOST STABILITY AND TO DEPLOY THE AIR BAGS. WITH THAT THEY DETERMINED THAT THE SYSTEMS WERE FUNCTIONING PROPERLY AND THAT THEY WERE NOT LIABLE FOR ANY ISSUES OR COSTS. I HAD SPOKEN WITH JOE THE SUPERVISOR AND I HAD ASKED HIM THAT WHEN I GET THIS FIXED AM I TO BE LEARY OF POT HOLES IN THE FUTURE THAT IT MIGHT SET THEM OFF AGAIN AND HE DIRECTLY ANSWERED THAT THAT IS A POSSIBILITY THAT IF THE COMPUTER SENSES THAT THE TRUCK HAS LOST STABILITY THAT THEY WILL DEPLOY AGAIN. AGAIN HE ADVISED EVERYTHING WAS FUNCTIONING PROPERLY. AT THIS POINT I HAVE TO GET MY TRUCK FIXED BUT I'M DON'T FEEL SAFE DRIVING IT AS IF THIS HAD HAPPENED AT FREEWAY SPEEDS I COULD HAVE LOST CONTROL OF THE VEHICLE. I DID SEE ANOTHER SAFETY REVIEW THAT I BELIEVE HAD A NHTSA REVIEW # 10205258 WHICH APPEARS JUST LIKE MY INCIDENT BUT THAT ONE FOR A 2007 GMC YUKON. GM ADVISED THAT THE REPAIRS WOULD COST $2700 AND IF IT HAPPENED AGAIN I WOULD AGAIN BE LIABLE FOR THE COST EVEN THOUGH IN MY MIND IT'S A DESIGN OR ENG. FLAW. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to GMC Sierra