GMC Sierra Complaints

15,732 consumer complaints on file.

#10434384November 6, 2011
SERVICE BRAKES, HYDRAULIC
BACKING UP TO THE GARAGE PUT BRAKE ON DIDN'T STOP, I THOUGHT I WOULD HIT THE GARAGE PUT I DID GET STOP IN TIME. STEEL LINE RUSTED, BLOWN LINE ON BACK BRAKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434688November 6, 2011
SERVICE BRAKES, HYDRAULIC
HYDRAULIC BRAKE LINE CORROSION: THE BRAKE LINES BECAME SO CORRODED THAT I WAS LOSING APPROXIMATELY 16 OZ.OF FLUID EVERY 1000 MILES.THE CORROSION WAS SO BAD THAT THE BLEEDERS ON THE FRONT CALIPERS HAD RUSTED OFF AND HAD TO BE REPLACED AS WELL AS ALL OF THE BRAKE LINES.THIS RESULTED IN A REPAIR BILL OF $701.31.ONLY TIME WILL TELL WHEN THE REMAINING LINES AND CALIPERS WILL NEED REPLACING.ONLY A FEW WEEKS AGO THE SERVICE MGR. AT THIS LOCATION TOLD ME I PROBABLY HAD THE BEST LOOKING 2002 GMC PICK-UP IN THE U.S. SO NEGLECT IS NOT AT FAULT HERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434334November 5, 2011
SUSPENSION, STEERING
I HAVE A 2007 GMC SIERRA 2500 HD CREW CAB SLT PICKUP 4D 6 FT., PURCHASED NEW IN O7, WITH ABOUT 70,000 MILES ON IT. I JUST HAD THE RIGHT FRONT AXLE COME APART. IT SEEMS THE RUBBER BOOT AND TWO METAL BANDS THAT CLAMP THE BOOT ONTO BOTH PARTS OF THE AXLE HOLD THE AXLE TOGETHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434065November 3, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2001 GMC SIERRA 1500. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH AND NOTICED THE FUEL GAUGE INDICATOR FLUCTUATED ERRATICALLY. THE FAILURE OCCURRED AT ANY SPEED THE VEHICLE WAS BEING DRIVEN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THE FUEL PUMP WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MECHANIC ALSO EXPRESSED THAT THE CONSTANT MALFUNCTION WAS A COMMON ISSUE WITH HIS VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434074November 3, 2011
SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
TL* THE CONTACT OWNS A 2002 GMC SIERRA 1500. THE CONTACT STATED THE BRAKE LIGHT ILLUMINATED CONSTANTLY, THE VEHICLE LOST BRAKE FLUID PREMATURELY, AND A BRAKE LINE RUPTURED WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC TEST THAT LOCATED THE FAILURE IN THE BRAKE LINES, AND CALIPERS DUE TO CORROSION. THE VEHICLE WAS REPAIRED. THE DEALER REPLACED THE BRAKE LINES, AND CALIPERS. THE FAILURE MILEAGE WAS 102,000 AND THE CURRENT MILEAGE WAS 109,963. UPDATED 12/20/11*LJ UPDATED 01/19/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434588November 2, 2011
SERVICE BRAKES, HYDRAULIC
STEPPED ON THE BRAKE TO PUT THE TRUCK IN GEAR WHEN IT WAS NOTICED THAT THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR! BACKED UP, PULLED FORWARD, THERE WERE NO BRAKES! VEHICLE WAS CAREFULLY DRIVEN HOME USING BACK ROADS AND TRANSMISSION BRAKING ALONG WITH LIMITED PEDAL BRAKING. BRAKE LIGHT CAME ON JUST BEFORE ARRIVING AT HOME, 10 MILES DOWN THE ROAD. THE TRUCK IS PRESENTLY IN AN INDEPENDENT REPAIR FACILITY. ALL METAL BRAKE LINES ARE TO BE REPLACED AT SIGNIFICANT COST TO ME. UPON INSPECTION IT IS APPARENT THAT THE BRAKE LINES ARE MORE OF SUBSTANDARD MATERIAL. ALL METAL LINES SHOW EXCESSIVE CORROSION AND DETERIORATION FOR A VEHICLE OF THIS AGE AND MILEAGE. THE TRUCK IS MY WIFE'S AND WAS RARELY DRIVEN DURING WINTER MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433958November 2, 2011
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS, SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2000 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, HE APPLIED THE BRAKES AND THE PEDAL WAS DEPRESSED TO THE FLOORBOARD. THE VEHICLE COASTED TO A STOP AND WAS SAFELY DRIVEN HOME AND THE CONTACT NOTICED THAT THERE WAS A HOLE IN THE BRAKE LINES DUE TO CORROSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 118,000. THE VIN WAS UNAVAILABLE. UPDATED 12/17/11 *BF UPDATED 01/18/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434045November 2, 2011
SERVICE BRAKES, HYDRAULIC
STARTED VEHICLE AND DEPRESSED BRAKE PEDAL. PEDAL WENT STRAIGHT TO THE FLOOR. UPON INVESTIGATION ONE OF THE SOLID BRAKE LINES HAD RUPTURED CAUSING A LOSS OF BRAKE FLUID. THERE WAS NO WARNING OR INDICATION ASSOCIATED WITH THE BRAKE FAILURE IT JUST SUDDENLY FAILED. FORTUNATELY THE VEHICLE WAS NOT MOVING AT THE TIME OR IT WOULD HAVE ALMOST CERTAINLY CAUSED A DANGEROUS SITUATION OR ACCIDENT. THE CAUSE OF THE BRAKE LINE FAILURE WAS DUE TO RUST AND ALL SOLID BRAKE LINES WERE FOUND TO BE SEVERELY CORRODED AND NEEDED TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433674October 31, 2011
VISIBILITY:WINDSHIELD WIPER/WASHER
TL* THE CONTACT OWNS A 1994 GMC SIERRA. THE CONTACT STATED THAT THE WINDSHIELD WIPERS WERE INOPERABLE. THE VEHICLE WAS DIAGNOSED BY THE OWNER WHO STATED THAT THE CIRCUIT BOARD TO THE WIPER MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED HIM THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 10433666 (VISIBILITY:WINDSHIELD WIPER/WASHER). THE FAILURE AND THE CURRENT MILEAGES WERE APPROXIMATELY 125,000. UPDATED 11/29/11 *CN UPDATED 12/12/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433539October 29, 2011
SERVICE BRAKES, HYDRAULIC
THE BRAKE LINE RUPTURED CAUSING COMPLETE BRAKE SYSTEM FAILURE. LUCKILY I WAS IN MY DRIVEWAY AND ONLY TRAVELING VERY SLOW. I CAN SEE BRAKE FLUID PUDDLING UNDER THE DRIVER SIDE DOOR AREA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433543October 29, 2011
SERVICE BRAKES, HYDRAULIC
RIGID BRAKE LINES FROM THE MASTER CYLINDER TO THE ABS MODULE RUSTED THROUGH CAUSING A CATASTROPHIC FAILURE OF THE HYDRAULIC BRAKE SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433546October 29, 2011
SERVICE BRAKES, HYDRAULIC, SUSPENSION
I EXPERIENCED SUDDEN BRAKE FAILURE IN MY DRIVEWAY. THERE WAS NO WARNING LIGHT,JUST THE BRAKE PEDAL GOING TO THE FLOOR. MY MECHANIC LOOKED AT THE FAILED LINE AND SAID ALL MY LINES AND ABS UNIT WERE CORRODED AND NEEDED TO BE REPLACED. HE ALSO FOUND MY RIGHT REAR SPRING HANGER WAS RUSTED OFF AND THE SPRING WAS JUST RESTING ON THE BODY. THE REAR WHEEL BRAKE BACKERS PLATES ARE RUSTED OFF ALSO, AND THE ENTIRE FRAME IS VERY CORRODED. THIS IS A HUGE REPAIR BILL THAT MAY EXCEED THE VALUE OF THE TRUCK. THIS IS NOT NORMAL CORROSION. I HAVE LIVED IN NH 55 YRS AND HAVE NEVER HAD A VEHICLE ROT LIKE THIS. I HAVE A 2000 VOLVO V70 WITH 147,000 MILES ON IT WITH NO ISSUES. OBVIOUSLY GM CHEAPENED THIS TRUCK UP OR BOUGHT DEFECTIVE PARTS. I HAVE FOUND HUNDREDS OF ACCOUNTS ON THE INTERNET IDENTICAL TO MINE. THIS VEHICLE NEEDS TO BE RECALLED BEFORE PEOPLE ARE KILLED. I AM THANKFUL I WAS IN MY DRIVEWAY AND NOT HIGHWAY OR CITY DRIVING AT THE TIME OF THE FAILURE. DO THE RIGHT THING AND HOLD GM RESPONSIBLE. THERE WOULD BE NO GM WITHOUT OUR TAX DOLLARS AND THEY NEED TO MAKE THIS RIGHT. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433375October 27, 2011
SERVICE BRAKES, HYDRAULIC
BRAKE FLUID LOSS DUE TO CORRODED BRAKE LINE. THIS IS THE THIRD OCCURRENCE OF THIS PROBLEM ON THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433086October 27, 2011
SERVICE BRAKES, HYDRAULIC
TRUCK HAD FAILED TO STOP AT AN INTERSECTION AS WE APPROACHED RED LIGHT. UPON DEPRESSING THE PEDAL THE BRAKE PEDAL WENT TO THE FLOOR JUST ENOUGH TO GET TRUCK SLOWED BEFORE EMERGENCY PEDAL WAS DEPRESSED TO COME TO A COMPLETE STOP. WE WERE TRAVELING ABOUT 20 MILES AN HOUR BEFORE WE REACHED INTERSECTION ABOUT 75 YARDS AWAY. AS LIGHT TURNED GREEN, WE SLOWLY PULLED INTO A PARKING LOT AND PARKED TRUCK UNTIL A TOW TRUCK COULD GET VEHICLE BACK TO THE GARAGE FOR REPAIRS. UPON INSPECTION BY OUR MECHANIC, IT WAS FOUND THAT THE BRAKE LINE HAD RUPTURED NEAR THE ANTI-LOCK BRAKE HOUSING WHICH WAS CAUSED BY CORROSSION AND POOR BRAKE LINE TUBING MATERIAL. IT WAS NOTED THAT MATERIAL WAS NOT STAINLESS STEEL OR ANY NON-CORROSIVE MATERIAL SUPPLIED AND INSTALLED BY THE OEM. IT TOOK TWO WEEKS FOR OUR TRUCK TO BE REPAIRED AS THE MECHANIC HAD TO CUSTOMER BEND THE NEW BRAKE LINES BECAUSE OEM DOES NOT HAVE REPLACEMENT LINES WHICH CAME TO A FINAL COST OF CLOSE TO $1300. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432829October 26, 2011
SERVICE BRAKES, HYDRAULIC
1ST INCIDENT ON OR ABOUT NOVEMBER 2010 REAR BRAKE LINE FAILURE NO PREVIOUS WARNING LIGHT INDICATION - STEEL LINE BURST CAUSING BRAKE FAILURE ALONG WITH EMERGENCY BRAKE FAILED THIS HAPPENED AT ABOUT 10 MILES AN HOUR SO THE VEHICLE WAS ABLE TO BE STOPPED BY A CURB. TESTING THE BRAKES NONE WORKED EVEN THOUGH IT WAS A REAR LINE FAILURE. VEHICLE TOWED AND REPAIRED BY REPLACING THE LINE FROM ABSBOX TO REAR AND THE EMERGENCY BRAKE SHOES AND REAR DISC PADS WERE ALSO REPLACED. EVEN WITH THE EMERGENCY BRAKE SHOE REPLACEMENT ITS ABILITY TO STOP THE TRUCK WAS MINIMAL AT BEST 2ND INCIDENT ON OR ABOUT AUGUST 2011 THE TRUCK FAILED TO PASS NC STATE SAFETY INSPECTION AS EMERGENCY BRAKE WOULD NOT HOLD - THE EMERGENCY BRAKE SHOES AND REAR DISC PADS WERE REPLACED AGAIN WITH SIMILAR RESULTS WITH THE PREVIOUS REPLACEMENT - WITH MARGINAL EMERGENCY BRAKING OPERATION, BUT ENOUGH TO PASS THE NC STATE INSPECTION - ALSO THE BACKING PLATES OF THE REAR BRAKES HAD TO BE REPLACED AS THEY HAD RUSTED AWAY 3RD INCIDENT ON OR ABOUT OCTOBER 2011 FRONT BRAKE FAILURE NO PREVIOUS WARNING LIGHT INDICATION - STEEL LINE TO FRONT BRAKES BURST WHERE TWO OF THE LINES WERE RUBBING TOGETHER WHERE THEY CROSS OVER THE FRAME FROM THE ABS BOX. THIS OCCURRED AT A STOP SIGN. THE HYDRAULIC SYSTEM MAINTAINED SOME STOPPING ABILITY AND THAT COMBINED WITH THE RECENTLY REPLACED EMERGENCY BRAKE PADS DID STOP THE TRUCK JUST SLIGHTLY PAST THE STOP SIGN. TO MOVE THE VEHICLE TO A SAFE LOCATION IT HAD NO HYDRAULIC STOPPING ABILITY, BUT THE EMERGENCY BRAKE DID FUNCTION MARGINALLY AT THE VERY SLOW SPEED. THE VEHICLE AGAIN NEEDED TO BE TOWED. DUE TO THE WAY THE FRONT FOUR STEEL LINES ARE RUN AND BUNDLED TOGETHER WITH OBVIOUS OTHER POINTS WHERE THESE LINES RUB TOGETHER COMBINED WITH RUST WILL REQUIRE ALL THE FRONT STEEL LINES TO BE REPLACED INCLUDING THE STEEL LINES FROM THE MASTER CYLINDER TOO THE ABS BOX. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432853October 26, 2011
ENGINE AND ENGINE COOLING
5.3 VORTEC WITH AFM IS NOW BURNING OIL AT THE RATE OF 1 QT EVERY 800-1200 MILES. THE MORE HIGHWAY DRIVING THE MORE OIL IT BURNS. GM IS VERY AWARE OF THE ISSUE AND JUST REFUSES TO MAKE THE PROPER REPAIRS VOLUNTEERLY, BUT IS MORE THAN HAPPY TO PUT THE CUSTOMER THROUGH ALL KINDS OF BS. WILL START THE OIL CONSUMPTION TEST, TOMORROW. IF THAT FAILS THE DEALER TOLD ME THEY WILL TRY THE OIL SHIELD FIX AND IF THAT FAILS, THEY WILL REPLACE PISTONS AND RINGS. SEEMS LIKE A HUGE WASTE OF TIME WHEN THEY KNOW THERE IS A MAJOR PROBLEM. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432872October 26, 2011
SERVICE BRAKES, HYDRAULIC
UPON TRYING TO STOP, WHEN ALMOST AT A COMPLETE STOP, THE BRAKES FADE AND PEDAL GOES TO THE FLOOR. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432747October 25, 2011
ENGINE AND ENGINE COOLING
EXHAUST MANIFOLD BOLTS BROKE ON DRIVER SIDE, BACK TWO. THESE BOLTS ARE FAR TOO SMALL FOR THE JOB AND THIS EXPOSES HEAT AND EXHAUST GASES TO THE ENVIRONMENT. CREATING A FIRE DANGER TOO. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432757October 25, 2011
SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
TL* THE CONTACT OWNS A 2002 GMC SIERRA 1500. WHILE ATTEMPTING TO REVERSE FROM A RESIDENTIAL DRIVEWAY WHILE TOWING A TRAILER, THE CONTACT APPLIED PRESSURE TO THE BRAKES HOWEVER, THE PEDAL WENT TO THE FLOORBOARD ABNORMALLY AND DID NOT STOP THE VEHICLE. THE DEALER HAD NOT BEEN NOTIFIED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO DIAGNOSED THE VEHICLE WITH RUSTED AND CORRODED BRAKE LINES. THE BRAKE LINES WERE REPLACED BY THE MECHANIC. THE CURRENT MILEAGE IS 140,272 AND THE APPROXIMATE FAILURE MILEAGE WAS 140,100. UPDATED 11/03/11. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432810October 25, 2011
ELECTRICAL SYSTEM
STARTED VEHICLE IN MORNING AND NOTICED NO READINGS FROM ANY GAGES, (OIL PRESS., TEMP., TACH., FUEL, SPEED) NOR COULD I READ ODOMETER. SURROUNDING DASH LIGHTS FUNCTIONAL. WHILE DRIVING, I HIT A BUMP IN THE ROAD .... EVERYTHING BEGAN TO WORK. AT END OF DAY LEAVING WORK, NO PROBLEM ..... STOPPED ON WAY HOME, RESTARTED, PROBLEM RETURNED. TURNED STEERING WHEEL, PROBLEM GONE. ARRIVED HOME, TURNED VEHICLE OFF ..... RESTART, PROBLEM BACK AGAIN. SEARCH ON NET SAYS IT IS THE INSTRUMENT CLUSTER. WHAT IS THE COST FOR NEW/USED CLUSTER? IS IT EASY TO INSTALL? *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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