GMC Sierra Complaints

15,732 consumer complaints on file.

#10477199September 26, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 GMC SIERRA. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THERE WAS SMOKE COMING THROUGH THE VENTS ALONG WITH A BURNING ODOR. THE AIR CONDITIONING UNIT WAS ACTIVATED WHEN THE SMOKE STARTED POURING THROUGH THE VENTS. AS THE AIR CONDITIONER WAS TURNED OFF AND THE SMOKE CEASED. THE AIR CONDITIONER WAS NEVER USED AGAIN. MOST OF THE ELECTRICAL LIGHTS ON THE INSTRUMENT PANEL STARTED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO A MECHANIC WHO STATED THAT THE FAILURE WAS CAUSED BY THE THROTTLE SENSOR OR THE CATALYTIC CONVERTER. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 74,616.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10476785September 24, 2012
SERVICE BRAKES
DEPRESSED BRAKE PEDAL TO STOP TRUCK AND PEDAL WENT STRAIGHT TO THE FLOOR. FRONT BRAKE LINES HAD RUPTURED DUE TO CORROSION. THIS TRUCK IS MY MAIN TOW VEHICLE AND I HAD A SMALL TRAILER ON WHEN THIS OCCURRED. MY TRUCK HAS NOT SEEN MUCH WINTER USE SINCE NEW AND I AM THE OWNER SINCE NEW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476934September 24, 2012
SERVICE BRAKES
TODAY IS 9/24/12. FIRST LET ME START BY SAYING I HAVE OWNED MY TRUCK SINCE 2004, AND TAKE PRIDE IN TAKING CARE OF MY VEHICLES. MY VEHICLES ARE ALWAYS DEALER MAINTAINED AT A GM DEALER. I HAVE HAD NO TROUBLES WITH MY TRUCK UNTIL NOW, AND THIS BRAKE FAILURE COULD HAVE KILLED ME AND MY FAMILY. MY TRUCK WAS INSPECTED APRIL 13TH 2012 LAST AND HAD NO VISIBLE SIGNS OF UNSAFE BRAKE LINES. I HAD ONLY PUT 326 MILES ON MY TRUCK SINCE SAID LAST INSPECTION. I WAS ON MY WAY HOME WHEN I HAD TO STOP AT A RED LIGHT. I WAS TRAVELING APPROXIMATELY 50 MPH WHEN I WENT TO APPLY THE BRAKES. MY BRAKE PETAL WENT TO THE FLOOR. LUCKILY THERE WERE NO CARS IN FRONT OF ME AS I HELD THE HORN AND DROVE THROUGH A RED LIGHT. I WAS ALSO LUCKY THAT OTHERS DRIVERS IN THE INTERSECTION HAD NOT STARTED DRIVING. MY EMERGENCY BRAKE THEN FAILED FROM THE HIGH SPEED I WAS TRAVELING, BUT DID HELP MINIMALLY IN THE SLOWING OF MY TRUCK. I WAS ABLE TO STOP BY DOWNSHIFTING AND DRIVING UP AN EMBANKMENT ON THE SIDE OF THE ROAD. AS MY TRUCK TRAVELED UPHILL AND CAME TO A SLOWER SPEED, I WAS ABLE TO THEN PUT THE VEHICLE IN PARK WHICH THEN GOT ME TO A COMPLETE STOP. I DECIDED TO FILE THIS COMPLAINT AFTER LEARNING THAT MANY OTHER PEOPLE WITH THE EXACT SAME TRUCK AS ME HAVE HAD THIS EXACT ISSUE. I THINK IT IS ABSOLUTELY UNACCEPTABLE THAT A VEHICLE THAT IS ONLY 10 YEARS OLD HAS BREAK LINE FAILURE. IT IS UNHEARD OF AND MUST BE DIRECTLY CAUSED FROM GM USING INFERIOR METAL FOR THESE VEHICLES BRAKE LINES, THEREFORE MAKING THEM RESPONSIBLE TO FIX THIS PROBLEM AND STAND BY THE VEHICLES THEY HAVE MADE! NOT ONLY COULD I HAVE DIED FROM GMS FAULTY MANUFACTURING, BUT I COULD HAVE INJURED OTHERS. GM NEEDS TO STAND UP AND DEAL WITH THESE PROBLEMS AND HELP OWNERS WITH THESE EXTREMELY EXPENSIVE REPAIRS. I WAS QUOTED OVER 2000 DOLLARS FROM MY DEALERSHIP TO FIX MY BRAKE LINE FAILURE. WE NEED HELP GM! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476728September 22, 2012
SERVICE BRAKES, STRUCTURE:BODY
BRAKE LINE RUSTED THROUGH, 1 MONTH LATER A SECOND BRAKE LINE RUSTED THROUGH. MASSIVE RUST ON FRAME AND BUMPERS AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476753September 22, 2012
SERVICE BRAKES
DURING A TIRE ROTATION AT COSTCO , THEY DISCOVERED BRAKE FLUID LEAKING FROM THE BRAKE LINES. UPON A FURTHER INVESTIGATION ,THE BRAKE LINES ARE LEAKING AND FOUND TO BE RUSTED OUT. I HAVE BEEN USING THE VEHICLE TO TOW A 2010 AIR STREAM AND THANK GOD NO ACCIDENT OR INJURY HAS OCCURRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476589September 20, 2012
SERVICE BRAKES
TL* THE CONTACT OWNS A 2005 GMC SIERRA 1500 HD. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING INSPECTED BY A PRIVATE MECHANIC IT WAS FOUND THAT THE BRAKE LINES WERE RUSTED. THE VEHICLE WAS ABLE TO BE DRIVEN TO AN AUTHORIZED DEALER WHERE IT WAS CONFIRMED THAT THE BRAKE LINES HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE 66,533.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475904September 19, 2012
SERVICE BRAKES
FRONT BRAKE HOSE FROM FRAME TO CALIPER RUSTED OUT AND CAUSED BRAKE FAILURE. WHEN THE ISSUE WAS BEING LOOKED AT, NOTICED THAT THE ENTIRE FRAME AND ALL PARTS ON THE BOTTOM OF THE TRUCK WERE COMPLETELY RUSTED LIKE THEY WERE 100 YEARS OLD. APPEARS THERE WAS NO RUST INHIBITOR INCLUDED IN ANY OF THE METAL. ALL BRAKE LINES UNDER BODY OF THE TRUCK ARE SO RUSTED THAT IT IS NOT SAFE TO DRIVE. FUEL LINE IS ALSO RUSTED. I FEEL THAT ALL OF THESE ISSUES ARE DUE TO POOR RUST INHIBITOR USED DURING MANUFACTURING OF THE TRUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475756September 18, 2012
SERVICE BRAKES
I LEFT MY HOUSE FOR WORK AND APPROX. 3 BLOCKS FROM MY HOUSE I ATTEMPTED TO SLOW DOWN TO MAKE A RIGHT HAND TURN. I PRESSED ON THE BRAKES AND THE PEDAL WENT ALL THE WAY TO THE FLOOR. I HAD NO BRAKES. AT THIS TIME AND THIS WAS THE FIRST TIME, THE BRAKE LIGHT ON THE DASH CAME ON. I WAS DRIVING AT 30 MPH WITH NO BRAKES, I COASTED INTO A PARKING LOT AND USED THE PARKING BRAKE TO STOP THE TRUCK. OUTSIDE AND UNDER THE DRIVERS DOOR OF THE 2004 SIERRA EXTENDED CAB THERE WAS BRAKE FLUID LEAKING. THE 8 YEAR OLD TRUCK HAD RUSTED BRAKE LINES THAT FAILED. MY CONCERN IS THAT I LOST ALL BRAKES WITHOUT WARNING. AFTER A LITTLE RESEARCH I NOTICED MANY OF THESE TRUCKS HAVE THE SAME PROBLEM. THEY ARE 5000 POUND TORPEDOS ON THE ROAD AND WITHOUT WARNING. WILL SOMETHING BE DONE BEFORE A SERIOUS ACCIDENT OCCURS? I TRIED CONTACTING GMC VIA THEIR WEBSITE E-MAIL BUT AN ERROR MESSAGE OCCURRED. TRY A COMPLAINT ON THEIR SITE.....IT DON'T WORK!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475801September 18, 2012
SERVICE BRAKES, FUEL/PROPULSION SYSTEM
BACKED OUT OF DRIVEWAY AND BRAKE PEDAL FELT SOFT. GOT TO END OF STREET AND SUSPECTING A PROBLEM BEGAN SLOWING EARLY. BRAKE PEDAL WENT TO THE FLOOR WITH VERY LITTLE PRESSURE AND VERY LITTLE STOPPING POWER. WENT BACK TO HOUSE AND FOUND A LARGE PUDDLE OF BRAKE FLUID WHERE THE TRUCK HAD BEEN SITTING. OPENED THE HOOD TO LOOK AT BRAKE RESERVOIR AND FOUND IT EMPTY BUT ALSO REALIZED ALL HARD BRAKE LINES IN VIEW WERE HEAVILY CORRODED AND CRUSTED. LEAK WAS FROM BURST HARD LINE BELOW DRIVER. ALL HARD LINES ARE HEAVILY CRUSTED AND CORRODED NEAR THE POINT OF FAILURE IF NOT ALREADY FAILED. SOME FUEL LINES ALSO CORRODED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475845September 18, 2012
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2004 GMC SIERRA. THE CONTACT STATED THAT THE VEHICLE JERKED VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 90,000....UPDATED 10/19/12 *BF UPDATED 10/25/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475848September 18, 2012
SERVICE BRAKES
I WAS COMING UPON A RED LIGHT BEHIND OTHER TRAFFIC. I STEPPED DOWN ON THE BRAKES TO STOP, AND THE PEDDLE FELT SPONGY. I TRIED PUMPING THEM, THEN NOTHING. I AVOIDED HITTING THE TRUCK IN FRONT OF ME BY SWERVING ACROSS INTO THE OTHER LANE AND PULLING INTO A PARKING LOT, WERE I WAS ABLE TO BRING THE VEHICLE TO A STOP. THE BRAKE WARNING LIGHT NEVER CAME ON, AND I DON'T UNDERSTAND WHILE IT WAS A TOTAL BRAKE FAILURE, I THOUGHT THAT'S WHY THERE IS A DUAL RESERVOIR, AND THERE WAS STILL PLENTY OF FLUID IN BOTH. UPON INSPECTION, I SAW THE BRAKE LINES WERE ALL SEVERELY CORRODED, AND THE ONE GOING TO THE REAR BRAKES WAS SPLIT. I KNOW I LIVE IN MICHIGAN, AND THE TRUCK IS RUSTY(THANKS AGAIN GM) BUT I HAVE CARS OVER 40 YEARS OLD WITH ORIGINAL LINES ON THEM WITH ABSOLUTELY NO CORROSION ON THEM. THIS IS A SUBSTANDARD PART, THAT NEEDS TO BE RECALLED BEFORE MORE PEOPLE ARE INJURED OR KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475854September 18, 2012
SERVICE BRAKES
LEAVING WORK I PULLED OUT FROM THE PARKING LOT AND DROVE ABOUT 500 YARDS. WENT TO APPLY BRAKES AND PEDAL WENT TO THE FLOOR. I WAS ABLE TO MAKE IT BACK TO MY WORK PARKING LOT AND STOPPED THE TRUCK. NOTICED THAT BRAKE FLUID WAS POURING FROM UNDER THE TRUCK IN TWO PLACES. ONE LEAK WAS UNDER THE DRIVERS AREA AND THE OTHER WAS IN FRONT OF THE LEFT REAR WHEEL. THE PLACE I WORK HAS A CAR LIFT. PUT THE TRUCK ON THE LIFT AND THE BRAKE LINES WERE RUSTED THROUGH. THE TRUCK HAS ENORMOUS AMOUNTS OF RUST ON THE FRAME, SUSPENSION, AND AXLES. THIS TRUCK IS NOT MY DAILY DRIVER. I DO NOT LIVE NEAR THE OCEAN NOR DO I PUSH SNOW WITH IT. I HAVE NEVER SEEN BRAKE LINES RUST OUT LIKE THIS. GM STATED THAT I HAD TO TAKE IT TO A DEALER FOR INSPECTION. AFTER READING UP ON THE TOPIC I KNOW GM WON'T DO ANYTHING ABOUT THE LINES. I ALREADY ORDERED STAINLESS STEEL BRAKE LINES FOR THE TRUCK AND WILL INSTALL THEM. HOPEFULLY GM WILL REIMBURSE OWNER FOR THIS EXPENSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475569September 17, 2012
SERVICE BRAKES
VEHICLE WAS BEING DRIVEN WHEN BRAKE LINE TO REAR AXLE RUPTURED CAUSING AN EXTREME LOSS OF BRAKING ABILITY. VEHICLE WAS DOWNSHIFTED TO ASSIST BRAKING TO AVOID AN ACCIDENT. INSPECTION OF THE BRAKE LINES REVEALED SEVERE CORROSION OF ALL BRAKE LINES WITH THE REAR BRAKE LINE UNDER THE CAB BEING COMPROMISED AND LEAKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475579September 17, 2012
SERVICE BRAKES
I WAS DRIVING IN TOWN CLOSING IN ON AN INTERSECTION AS THE LIGHT BEGAN TO CHANGE RED, TWO SEDANS WERE IN FRONT OF ME SO I APPLIED MY BRAKES ALLOWING PLENTY OF TIME TO STOP WHEN WITHOUT WARNING THE BRAKE PEDAL SUNK QUICKLY TO THE FLOOR AND DID NOT SLOW AT ALL. I HAD TO VEER INTO THE TURN LANE BUT COULD NOT MAKE THE TURN DUE TO SPEED AND ONCOMING TRAFFIC. I CLEARED THE INTERSECTION AND HAD TO VEER INTO A BUSY PARKING LOT RAN OVER A STOP BLOCK AND CONTINUED THROUGH 2 YARDS AND OUT A DRIVEWAY BACK ONTO YET ANOTHER ROAD WHERE THE VEHICLE FINALLY CAME TO A STOP. BOTH YARDS HAD PEOPLE IN THEM AND IT WAS A MIRACLE NO ONE WAS HURT. THIS WAS THE MOST TERRIFYING DRIVING EXPERIENCE IN MY LIFE. UPON INSPECTION OF THE BRAKE LINES I FOUND A TINY HOLE IN THE LINE CROSSING THE ENGINE YOKE. AS I FURTHERED MY INSPECTION IT CAME TO MY ATTENTION ALL THE BRAKE LINES RESEMBLED BURNT CORN FLAKES AND MUST ALL BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475521September 16, 2012
SERVICE BRAKES, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
DRIVING TRUCK IN TOWN APPLIED BRAKES AT A STOPLIGHT BRAKE PEDAL WENT STRAIGHT TO THE FLOOR. NO BRAKES AT ALL HAD TO GO THRU THE RED LIGHT AND AROUND 3 CARS IN FRONT OF ME, RUBBED THE CURB TO GET THE TRUCK TO STOP. RUST AND CORROSION ON THE STEEL REAR BRAKE LINES CAUSED LINE FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475551September 16, 2012
SERVICE BRAKES
MAIN BRAKELINE FROM MASTER CYLINDER TO REAR DIFFERENTIAL RUSTED THROUGH AND LEAKED RESULTING IN A NO BRAKE SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475481September 15, 2012
SERVICE BRAKES
WHILE COMING TO AN INTERSECTION THE BRAKES WERE APPLIED AND THE PEDAL BECAME SOFT AND WHEN TO THE FLOOR, WITHOUT SLOWING THE VEHICLE DOWN. THE TRANSMISSION WAS SHIFTED INTO NEUTRAL AND THE EMERGENCY/PARKING BRAKE WAS APPLIED IMMEDIATELY IN ORDER TO STOP THE VEHICLE. THE VEHICLE WENT TO THE LOCAL DEALERSHIP WHERE THE DIAGNOSIS WAS A BRAKE LINE HAD RUPTURED DUE TO CORROSION (RUST) ON THE DRIVER SIDE REAR LINE. THE OTHER THREE LINES WERE IN A SIMILAR STATE AND HAD THE POTENTIAL TO FAIL AT ANY TIME. THERE WAS NO INDICATION ON THE MESSAGE CENTER THAT THERE WAS EVER INADEQUATE PRESSURE TO STOP THE VEHICLE WITH THE HYDRAULIC BRAKE SYSTEM EVEN WHEN IT WAS STEERED TO THE SIDE OF THE ROAD AND THE BRAKE PEDAL WAS APPLIED TO PUT THE TRANSMISSION INTO PARK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475408September 14, 2012
SERVICE BRAKES
APPLIED BRAKES BRAKE LIGHT CAME ON ALONG WITH BRAKE SYSTEM SERVICE NEEDED LOST PRESSURE ON PEDAL AND ALL LOST FLUID STILL HAD SMALL AMOUNT OF BRAKING (BRAKE LINES CORRODED AND LEAKED OUT FLUID ,LINES SHOULD HAVE BEEN MADE FROM STAINLESS STEEL NOT CHEAP STEEL.) *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475347September 13, 2012
SERVICE BRAKES
THE BRAKE LINES ON MY TRUCK ROTTED OFF AND IT COST OVER A GRAND TO FIX THEM. THERE SHOULD BE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475136September 12, 2012
SERVICE BRAKES
ON HIGHWAY MULTI-LANE, HEAVY TRAFFIC AHEAD, SUDDENLY SLOWED AND A LOT OF LANE CHANGING GOING ON AS SOME DEBRIS WAS EJECTED FROM TRUCK ONTO ROADWAY. APPLIED BRAKES, APPLICATION HAD LITTLE EFFECT. STOOD ON THE BRAKES, BUTT OUT OF THE SEAT STANDING ON THE BRAKES, TRUCK VEERED OFF TO RIGHT SEVERELY WHILE ANT LOCK PULSED. FORTUNATELY TRAFFIC GOT OUT OF THE WAY AND ESCAPED HARM. EXITED HIGHWAY INSPECTED VEHICLE. UPON EXITING THE TRUCK FOUND PUDDLE OF BRAKE FLUID ON GROUND UNDER DRIVER'S SEAT. BRAKE LINES LEAKING. SEVER RUST THROUGHOUT THE BRAKE SYSTEM. REPLACEMENT OF ALL BRAKE LINES REQUIRED. THIS WAS VERY CLOSE TO CRASH, ONLY THE RAPID REFLEXES OF THE GUY NEXT TO ME AVERTED AN ACCIDENT. NOTE, REPAIR SHOP TELLS ME THAT (AND HAS SHOWN ME) ALL THE BRAKE LINES MUST BE REPLACED. AS THE LINES ENTER A DISTRIBUTION BOX ( ANTI-LOCK ANTI-SKID UNDER THE DRIVER'S SEAT) AND THE CLAMPING DEVICES ALL HAD SIGNIFICANT RUST TO THE POINT OF FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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