GMC Sierra Complaints

15,732 consumer complaints on file.

#10479667October 10, 2012
SERVICE BRAKES
WHILE ATTEMPTING TO SLOW THE VEHICLE TO EXIT THE HIGHWAY, THE BRAKE PEDAL WENT TO THE FLOOR AND THERE WAS LIMITED BRAKING. THE VEHICLE HAD TO BE SLOWED BY DOWN SHIFTING. AFTER THE VEHICLE WAS OFF OF THE HIGHWAY, THE BRAKE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE MECHANICS FOUND THAT ONE OF THE STEEL BRAKE LINES HAD RUSTED AND RUPTURED CAUSING THE BRAKE FLUID TO LEAK AND THE REDUCTION IN BRAKING ABILITY. ALL OF THE STEEL BRAKE LINES ARE SEVERELY RUSTED AND NEED TO BE REPLACED DUE TO CONCERNS OF ADDITIONAL FAILURES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479707October 10, 2012
SERVICE BRAKES
BRAKE LINES ROTTED ON WAY TO GARAGE . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479333October 9, 2012
SERVICE BRAKES
TL* THE CONTACT OWNS A 2003 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THERE WAS NO RESPONSE. IN ADDITION, THE BRAKE PEDAL TRAVELED TO THE FLOOR UPON ENGAGING. THE VEHICLE ACCELERATED THROUGH AN INTERSECTION AFTER REPEATEDLY APPLYING THE BRAKE PEDAL. THE EMERGENCY BRAKE WAS ENGAGED IN ORDER FOR THE VEHICLE TO STOP. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THE BRAKE LINES WERE COMPLETELY CORRODED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THERE WAS AN INVESTIGATION ASSOCIATED WITH NHTSA ACTION NUMBER PE10010 (SERVICE BRAKES, HYDRAULIC: POWER ASSIST: HYDRAULIC: HOSES, LINES/PIPING, AND FITTINGS). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 155,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479345October 9, 2012
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 1999 GMC SIERRA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH THE CONTACT DEPRESSED THE BRAKE PEDAL SLIGHTLY WHEN HE NOTICED THE BRAKE PEDAL DROPPED TO THE FLOOR BOARD. THE CONTACT APPLIED THE EMERGENCY BRAKE IN ORDER TO STOP THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THE REAR BRAKE LINE HAD FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 112,785. ..UPDATED 11/14/12 *BF UPDATED 11/15/2012 *JS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479228October 8, 2012
SERVICE BRAKES
BRAKE LINES ALL ROTTED AWAY NEAR ABS MODULE MOUNTED IN FRAME. I HAD TO TAKE TO A SHOP TO GET ALL LINE REPLACE FROM ABS MODULE FORWARD. THIS TRUCK HAS NEVER BEEN NEAR SALT EVER. 100,000 MILES AND ALREADY RELINING THE TRUCK! FUEL LINES LOOK LIKE THEY ONLY HAVE A FEW MONTHS LEFT. THIS IS A DANGER AND A HUGE WASTE OF MONEY FOR A BUYER I HAVE HAD OTHER GM CARS THAT ARE 30 YEARS OLD WITH 350,000 MILES WITH FACTORY BRAKE AND FUEL LINES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479265October 8, 2012
SEATS
DRIVER SEAT HEATER TURNS ON BY ITSELF CREATING AN EXTREMELY UNSAFE DRIVING CONDITION IN THE SUMMERTIME IN HIGH DENSITY TRAFFIC WITH SUN GLARE A PROBLEM AND AN INABILITY TO EFFECTIVELY TURN THE SEAT HEATER OFF. THIS PROBLEM HAS BEEN REVIEWED BOTH BY THE LOCAL CHEVROLET AND GMC DEALERS WITH THE ULTIMATE CORRECTIVE ACTION BEING TO DISCONNECT THE SEAT HEATING ELEMENTS. WHILE THIS ADDRESSES SAFETY FOR ME IT FALLS SHORT OF PROVIDING ME WITH A FUNCTIONING SEAT HEATER AS PURCHASED. ALSO THE CORRECTIVE ACTION DOES NOT GIVE CONSIDERATION TO A POTENTIALLY GENERAL EXISTING PROBLEM---WHICH IS THE MORE IMPORTANT REASON THAT I MAKE THIS REPORT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478908October 7, 2012
SERVICE BRAKES
DEAR SIRS; WE OWN A 2003 GMC SIERRA 1500 EXTRA CAB TRUCK. IT WAS PURCHASED IN JUNE OF 2003. IT HAS JUST OVER 100,000 MILES ON IT. IT HAS BEEN MAINTAINED THROUGHOUT AND GARAGED. ON SUNDAY, AUGUST 26, 2012, OUR SON WAS DRIVING THE TRUCK IN OUR NEIGHBORHOOD AND THE BRAKES FAILED WITHOUT WARNING. (THIS VEHICLE IS PRIMARILY DRIVEN BY MY HUSBAND TO WORK AND BACK DAILY. NO INDICATOR LIGHT EVER CAME ON.) THERE WERE CHILDREN PLAYING IN THE STREET. AFTER AVOIDING A BALL THAT HAD ROLLED DOWN A DRIVEWAY AND INTO THE STREET, HE PRESSED ON THE BRAKE AND THE PEDAL WENT TO THE FLOOR. HE THEN PRESSED ON THE EMERGENCY BRAKE, THE EMERGENCY BRAKE DID NOT STOP THE TRUCK. ON HIS THIRD ATTEMPT WAS ABLE TO STEER TO THE CURB AND THROW THE TRUCK INTO PARK TO STOP. THANKFULLY, THERE WERE NO KIDS IN HIS PATH. HE WOULD NOT HAVE BEEN ABLE TO STOP AND HIS LIFE WOULD BE ALTERED FOREVER. NOT TO MENTION OUR LIVES AND THAT OF AN INNOCENT BYSTANDER/ CHILD. LOOKING ONLINE TO SEE IF THERE HAVE BEEN PROBLEMS REPORTED, WE FOUND THE NHTSA HAS AN INVESTIGATION ON THIS GMC TRUCKS AND SUV?S. THE BRAKES ON THIS TRUCK WERE DONE BETWEEN 70,000 AND 80,000. ALL PADS WERE REPLACED, 2 NEW ROTORS AND 2 ROTORS WERE CUT. NO MENTION OF BRAKE LINE DETERIORATION, CORROSION, OR VISIBLE PROBLEMS WERE BROUGHT TO OUR ATTENTION AT THAT TIME. THIS VEHICLE IS USED MAINLY BY MY HUSBAND WHO DRIVES IT 6 MILES ONE WAY TO WORK DAILY. NO PROBLEMS, SQUEAKING, OR PEDAL CHANGES HAD BEEN NOTED. WE WERE ALL REALLY QUITE SHAKEN BY THIS INCIDENT. WE HAD IT TOWED TO A DEALERSHIP FOR REPAIR. IT WENT THERE DURING THE LABOR DAY HOLIDAY THUS DELAYING THE REPAIR. WE WERE INFORMED THAT THE BRAKE LINES HAD ROTTED OUT. ANY INFORMATION OR DIRECTION WILL BE GREATLY APPRECIATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478872October 6, 2012
SERVICE BRAKES
REAR BRAKE LINE DEVELOPED LEAK MAKING VEHICLE HARD TO CONTROL, VERY CLOSE TO HAVING ACCIDENT. I GUEST GM WOULD RATHER PAY OUT FOR A FEW ACCIDENT DEATHS THAN REPAIR THIS DEFECT. IT SEEMS ITS ALL ABOUT THE DOLLAR THAN SAFETY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478701October 5, 2012
TIRES
TL* THE CONTACT OWNS A 2000 GMC 3500 EQUIPPED WITH BF GOODRICH TIRES, SIZE LT245/75/R16. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12T019000 (TIRES:TREAD/BELT) AND WENT TO A LOCAL TIRE SHOP TO HAVE THE TIRES CHANGED HOWEVER, THE CONTACT WAS ADVISED THAT THEY WERE NOT AWARE OF THE RECALL. THE CONTACT NOTIFIED THE MANUFACTURER WHO ADVISED HIM TO RETURN TO THE TIRE SHOP TO HAVE THE TIRES REPLACED. THE TIRES WERE NEVER REPLACED. THE DOT NUMBER WAS UNAVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478765October 5, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 GMC SIERRA. THE CONTACT STATED THAT WHILE DRIVING 65 MPH WITH THE CRUISE CONTROL ENGAGED THE VEHICLE SUDDENLY ACCELERATED. THE CONTACT MENTIONED THAT THE VEHICLE SPEED INCREASED UP TO 95 MPH. THE CONTACT STATED THAT HE WAS ABLE TO STOP THE VEHICLE BY TURNING OFF THE IGNITION. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478634October 4, 2012
POWER TRAIN:AUTOMATIC TRANSMISSION, STEERING
TL* THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE UTILIZING THE FOUR-WHEEL DRIVE MODE, HE ATTEMPTED A LEFT TURN, BUT THE VEHICLE WOULD NOT GO FORWARD, UNTIL HE TURNED THE STEERING WHEEL BACK TO THE RIGHT. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 4,500. UPDATED 11/23/12 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478515October 3, 2012
TIRES
TL* THE CONTACT OWNS A 2004 GMC CK2500 HD EQUIPPED WITH COOPER DEAN MUD TERRAIN RADIAL SXT TIRES, SIZE LT265/75R16. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THERE WAS A HEAVY VIBRATION FELT WITHIN THE VEHICLE AS THE FRONT DRIVER'S SIDE TIRE EXPLODED. THE VEHICLE BECAME UNCONTROLLABLE AND VEERED FROM THE RIGHT LANE TO THE CENTER MEDIAN BEFORE STOPPING. THE VEHICLE WAS TOWED TO THE DEALER WHO REPLACED THE TIRE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 56,000 AND THE FAILURE MILEAGE OF THE TIRE WAS 17,000. UPDATED 10/22/12 *BF UPDATED 10/22/12. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478363October 2, 2012
SERVICE BRAKES
PUT VEHICLE IN GEAR , NO BRAKE PEDAL .... BRAKE LINES WERE RUSTED AND FAILED......... HAD ALL 5 LINES REPLACED......... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478377October 2, 2012
SERVICE BRAKES
DRIVING THROUGH AN INTERSECTION AT 40 WHEN A ANOTHER VEHICLE MADE A LEFT TURN IN FRONT OF ME . I APPLIED MY BRAKES AND PEDAL WENT TO THE FLOOR . I SWERVED AND AVOIDED THE ON COMING VEHICLE . THE REAR HARD STEEL BRAKE LINE ABOVE THE FUEL TANK BURST DUE TO CORROSION . NO WARNING NO FLUID OR BRAKE LIGHT JUST A CATASTROPHE FAILURE OF LINE. UPON INSPECTION LINE IS NOT CORRODED ON THE FRAME RAIL BEFORE THE FUEL TANK JUST BEHIND THE TANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478215October 1, 2012
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS, SERVICE BRAKES
I WAS DRIVING MY 2002 GMC SIERRA 2500 HD ON I95 WHEN TRAFFIC CAME TO A SUDDEN STOP. I SLAMMED ON THE BRAKES AT WHICH POINT THE ABS SYSTEM STARTED PULSING THE BRAKES, BUT THE BRAKE PEDAL SUDDENLY WENT TO THE FLOOR WITH NO FURTHER BRAKE RESPONSE. THANKFULLY, THE BRAKES SLOWED THE TRUCK ENOUGH PRIOR TO FAILURE TO PREVENT A COLLISION AT 65 MPH. I HIT THE CAR IN FRONT OF ME AT ~5-10 MPH, CAUSING BUMPER DAMAGE TO MY TRUCK AND THE CAR IN FRONT OF ME. I WAS ABLE TO GET THE CAR TO THE SIDE OF THE ROAD AND TO MY HORROR I HAD NO BRAKES. THE VEHICLE WAS TOWED TO A LOCAL AUTHORIZED GMC DEALER WHO HAS MAINTAINED THE TRUCK FOR ME. THEY CONFIRMED THAT THE BRAKE LINES CATASTROPHICALLY FAILED WHEN I SLAMMED ON THE BRAKES. THE RUSTED BRAKE LINES BURST WHEN I SLAMMED ON THE BRAKES. THEY INDICATED THAT ALL OF THE BRAKE LINES HAD TO BE REPLACED DO TO RUST THROUGHOUT. I CAN'T BELIEVE I HAVE BEEN DRIVING THIS TRUCK AROUND WITH A PENDING CATASTROPHIC BRAKE FAILURE WITHOUT WARNING FROM GM OR THE SERVICING DEALER. IF THE WORD IS NOT PUT OUT TO OWNERS OF AFFECTED GMC TRUCK, LIVES WILL BE LOST. I SHUDDER TO THINK WHAT COULD HAVE HAPPENED IF I HAD BEEN PULLING UP TO A PEDESTRIAN FILLED CROSSWALK WHEN THE FAILURE OCCURRED. UPDATED 10/03/12*LJ *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10477417September 28, 2012
SERVICE BRAKES
WHILE DRIVING MY 2002 GMC SIERRA I DEPRESSED THE BRAKE PEDDLE TO STOP AT A RED LIGHT. THE BRAKE PEDDLE WENT ALL THE WAY TO THE FLOOR AND THE TRUCK CONTINUED FORWARD. I SWERVED OFF THE ROAD TO MISS HITTING THE CAR IN FRONT OF ME. AFTER INSPECTING UNDER THE TRUCK I NOTICED ONE OF MY BRAKE LINES HAD RUSTED COMPLETELY THREW AND THE REST DIDN'T LOOK MUCH BETTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477436September 28, 2012
FUEL SYSTEM, GASOLINE, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS, SERVICE BRAKES
I PURCHASED MY PICKUP NEW IN JAN. 2007 AND USE IT TO TOW AN 8X16 TRAILER W/ELECTRIC BRAKES FOR A PART TIME BUSINESS THROUGHOUT THE SUMMER. THE TRAILER WEIGHS APPROX. 6000 LBS. LOADED AND THE TRUCK IS RATED FOR 8,000 LBS. APPROXIMATE TOWING MILEAGE IS 3 TO 4,000 MILES PER YEAR. AFTER TOWING THE TRAILER 200 MILES ON SEPT. 14, 2012 MY WIFE NOTICED SEVERAL OIL LEAKS ON THE ASPHALT NEARBY. I SUSPECTED SOMETHING IN THE DIFFERENTIAL AREA AND DROVE TO THE NEAREST GMC DEALERSHIP SEVERAL MILES AWAY. THEY DIAGNOSED IT AS A REAR BRAKE LINE AND ENDED UP REPLACING 6' OF IT ALONG WITH BOTH ROTORS AND CALIPERS AND A BRAKE SYSTEM FLUSH FOR A TOTAL OF $958.76. I'M 66 YRS. OLD AND HAVE NEVER HAD A BRAKE LINE GO IN ANY VEHICLE I'VE EVER OWNED AND I'VE LIVED IN MASSACHUSETTS ALL MY LIFE. MY LOCAL MECHANIC JUST TOLD ME THIS WEEK THAT THE REST OF THE BRAKE LINES ARE BADLY CORRODED AND SHOULD BE REPLACED ASAP. THIS WILL ADD ANOTHER $900 TO THE ENTIRE COST. THERE IS NO QUESTION IN MY MIND THAT GM HAS ALLOWED QUALITY IN WORKMANSHIP ON ITS BRAKE LINES TO FALL THROUGH THE CRACKS...AND AT THE PUBLIC'S EXPENSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477442September 28, 2012
ELECTRICAL SYSTEM
SPEEDOMETER STICKING AND GOING CRAZY ,CLUSTER LIGHTING IN/OUT THEN GAUGES STOPPED WORKING THEN WHOLE CLUSTER SHORTED AND HAD DASH FIRE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10477239September 27, 2012
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 1994 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE DRIVING 55 MPH THE WINDSHIELD WIPERS MALFUNCTIONED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THERE WAS A RECALL NHTSA CAMPAIGN ID NUMBER: 98V150001 (VISIBILITY: WINDSHIELD WIPER/WASHER) BUT HIS VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED ON ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 161,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477319September 27, 2012
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE DRIVING 4 MPH, THE VEHICLE WAS UNABLE TO STOP WHEN THE BRAKES WERE DEPRESSED. THE CONTACT STATED HE FELT LIKE THE ABS SYSTEM ACTIVATED AND CAUSED THE FAILURE BUT NO WARNING LIGHTS WERE ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE DEALER WAS NOTIFIED AND ADVISED THE CONTACT TO REMOVE THE FUSE AND DISABLE THE ANTI-LOCK BRAKING SYSTEM. THE CONTACT DID NOT FEEL THAT THE REPAIR WAS APPROPRIATE. THE FAILURE MILEAGE WAS 92,000 AND THE CURRENT MILEAGE WAS 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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