GMC Sierra Complaints

15,732 consumer complaints on file.

#11382957December 10, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM
AFTER HAVING ALL SORTS OF WARNINGS OVER TIME LIKE "SERVICE ESC," "SERVICE PARKING BRAKE," AND MORE, I NOW SEE "BRAKE SYSTEM FAILURE: 62 MPH TOP SPEED" FLASH ACROSS MY DASH. I AM READING AND HEARING THAT THIS IS A VERY DANGEROUS PROBLEM. NEW TRUCK. BRAND NEW. HAD IT LESS THAN A YEAR. BRAKE MESSAGE ALWAYS ON START UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11382966December 10, 2020
SERVICE BRAKES
WHILE MOVING SLOWLY IN TRAFFIC (~5MPH) WHEN APPLYING LIGHT BRAKE PRESSURE IT FELT LIKE ABS WAS KICKING IN AND THERE WAS NO BRAKING. THIS HAPPENED TWICE BEFORE THE BRAKES RESUMED NORMAL OPERATION. HAPPENED AGAIN AS I WAS BACKING OUT OF MY DRIVEWAY. THE RECALL REGARDING THE REPROGRAMMING OF ECBM (N192268490) WAS DONE ALREADY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11382728December 9, 2020
STEERING
THE POWER STEERING GOES OUT WHEN TURNING. THIS IS HAPPENING MORE AND MORE FREQUENTLY. 2014 GMC TRUCKS HAVE A RECALL (#14743) ADDRESSING THIS POWER STEERING ASSIST ISSUE. GMC SAID THAT I NEED TO GET IT FIXED AT MY COST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11382789December 9, 2020
ELECTRICAL SYSTEM
WENT OUT TO MY VEHICLE THAT HAS BEEN SITTING IN MY DRIVEWAY FOR 24 HOURS AND ATTEMPTED TO UNLOCK IT WITH THE KEY FOB. NOTHING. TRIED THE OTHER FOB. NOTHING. USED THE KEY TO UNLOCK THE DOOR AND GET IN TO PUSH BUTTON START AND NOTHING. I PLUGGED BOTH BATTERIES INTO CHARGERS AND THEY WOULD START TO CHARGE, THEN DISCHARGE AFTER THE BATTERIES GOT UP TO ABOUT 20% I CALLED GMC ROADSIDE ASSISTANCE AND THEY SENT SOMEONE OUT. THE SERVICE GUY SHOWED UP ABOUT 45 MIN LATER AND HOOKED UP A JUMP BOX TO EACH BATTERY. STILL NO LUCK IN GETTING IT STARTED. HE SAID IT MUST HAVE SOME MAJOR ELECTRICAL ISSUES. SINCE WE COULD NOT GET IT TO SHIFT TO NEUTRAL, HE COULD NOT TOW IT AND I AM NOW WAITING FOR A TOW IN THE MORNING. THIS TRUCK HAS LESS THAN 10,000 MILES ON IT. I'M DEALING WITH THIS LESS THAN 5 MONTHS INTO OWNERSHIP AND THIS COMES AFTER I HAD TO TAKE IT INTO SERVICE THE SECOND DAY OF OWNING THE VEHICLE BECAUSE I HAD A DEF SENSOR CRYSTALLIZE AND GO BAD. SO, I OWNED THE TRUCK FOR LESS THAN 24 HRS AND HAD TO PUT IT IN THE SHOP FOR A WEEK. NOW, IT GOES BACK. THIS IS RIDICULOUS FOR A $81,000 TRUCK THAT HAS LESS THAN 10K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378579December 8, 2020
SERVICE BRAKES
WHILE EXITING HIGHWAY I ATTEMPTED TO COME TO STOP AND MY BRAKE PEDAL WAS EXTREMELY STIFF AND I HAD TO PUT HARD PRESSURE INTO BRAKE TO COME TO A COMPLETE STOP BEFORE REAR ENDING THE VEHICLE IN FRONT OF ME. LUCKILY, I WAS ABLE TO STOP BEFORE A COLLISION OCCURRED. I WAS ABLE TO GET TO MY DESTINATION ON CITY STREETS, BUT MY BRAKE PEDAL REMAINED EXTREMELY STIFF. I WAS VERY CLOSE TO CAUSING MULTIPLE ACCIDENTS DUE TO THIS BRAKE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378245December 7, 2020
SEATS
REACHED FOR A FALLEN OBJECT BETWEEN THE DRIVER AND MIDDLE FRONT SEAT AND THERE IS A RAZOR SHARP PIECE THAT TOOK A LARGE CHUNK OUT OF THE HAND WHICH CAUSED HEAVY BLEEDING AND MEDICAL SUPPLIES TO STOP. THE VEHICLE WAS STOPPED AND JUST TRIED TO RETRIEVE FALLEN OBJECT BETWEEN THE SEATS. THE INCREDIBLY SHARP PARTS NEED TO BE CUT OR REMOVED FROM THIS AND OTHER SIMILAR VEHICLES OR COVERED WITH SOMETHING. IT WAS BARE METAL EXPOSED OUT WITH SHARP EDGES THAT CUT THE RIGHT HAND SO BADLY.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11378294December 7, 2020
AIR BAGS, ELECTRICAL SYSTEM
SEATBELT RECALL. AND TIRE PRESSUE LIGHT CONTIUE TO COME ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378394December 7, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
STARTED VEHICLE EVERYTHING WAS NORMAL SHIFTED VEHICLE INTO DRIVE PROCEEDED FORWARD. WHILE DRIVING VEHICLES STEERING SEIZED I WAS UNABLE TWO MOVE THE STEERING WHEEL. IT WAS ALSO VERY DIFFICULT TO STOP THE VEHICLE BRAKES WERE NOT WORKING PROPERLY. MESSAGES CAME UP ON TO DISPLAY READING SERVICE POWER STEERING AND BRIEFLY IMESSAGE ABOUT THE BRAKES FLASHED QUICKLY ON THE MESSAGE BOARD. AT THAT POINT TURN THE VEHICLE OFF AFTER I GOT IT STOPPED TURN IT BACK ON SAME MESSAGE STILL UNABLE TO TURN THE STEERING WHEEL REPEATED THIS SEVERAL TIMES APPROXIMATELY FOR FOURTH TIME THE MESSAGE CLEARED AND THE VEHICLE WAS BACK TO NORMAL. THIS OCCURRED ON A CITY STREET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377997December 5, 2020
ELECTRICAL SYSTEM
THE INFORMATION 8 INCH SCREEN CUTS IN AND OUT CAUSING DRIVER DISTRACTION REACTS WIRH INSTERMENT CLUSTER ALSO AT NIGHT IT IS MOST DANGEROUS DUE TO SCREEN CHANGING PRIGHNES AND FEATURE AT ANY TIME CAUSING DRIVER TO LOOK AWAY FROM THE ROAD SCREEN GET REAL BRIGHT ON ITS OWN AND DIMS TO ANOTHER SCREEN ON ITS OWN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377941December 4, 2020
ELECTRICAL SYSTEM, ENGINE
THERE IS NO WAY TO PERMANENTLY DISABLE THE AUTO START STOP ON THE VEHICLE. SEVERAL OTHERS HAVE COMPLAINED ABOUT THIS, NO RESPONSE FROM GM. THERE NEEDS TO BE A FIRMWARE UPGRADE TO THE ECM TO ALLOW THE OWNER MAKE THE DECISION ON IF THAT IS ENABLED OR DISABLED. ON MINE, I HAVE TO PUSH A BUTTON EACH TIME I START THE ENGINE TO DISABLE THAT. SOME GM VEHICLES DON'T HAVE THAT OPTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377955December 4, 2020
ELECTRICAL SYSTEM, ENGINE, STEERING
THE TRUCK SHUTS OFF WHILE DRIVING WHICH DISABLES THE POWER STEERING, ENGINE AND POWER BRAKING. THE ELECTRICAL SYSTEMS SEEMS TO REBOOT AND TURN BACK ON AFTER A SECOND OR TWO. THIS ALSO HAPPENS OCCASIONALLY WHILE DRIVING AT SLOWER SPEEDS AND TURNING THE STEERING WHEEL OR AFTER HITTING THE TURN SIGNAL. I HAVE HAD THE ENTIRE ELECTRICAL SYSTEM AND ENGINE SHUT OFF WHILE DOING 50MPH ON THE HIGH JUST BECAUSE I TURNED MY TURN SIGNAL ON. THIS HAPPENS EVERY 4 WEEKS OR SO. YOU CAN TELL IT IS ABOUT TO HAPPEN WHEN THE HEADLIGHTS START DEEMING WHEN TAPPING THE BRAKES OR USING THE TURN SIGNAL. IT USUALLY HAPPENS WHEN THE TRUCK IS IN MOTION. IT HAS HAPPENED IN ALL TEMPERATURES. AFTER IT HAPPENS THE CONSOLE STATES "STABLITRAK IS DISABLED".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377984December 4, 2020
AIR BAGS, SEAT BELTS
TO AVOID A HEAD ON COLLISION I HAD TO MOVE TO THE RIGHT OF MY LANE AND I HIT A MOUNTAIN HEAD ON AND NEITHER THE DRIVER OR PASSENGERS AIRBAG DEPLOYED. THE VEHICLE OVER TURNED ON ITS LEFT DRIVER SIDE AFTER SKIDDING ALONG PAVEMENT FOR A FEW YARDS IT FINALLY CAME TO A STOP. THERE WERE NO PASSENGERS. I WAS THE DRIVER AND SUSTAINED LACERATIONS TO MY HEAD BRUISING IN CHEST AREA AND A PUNCTURED LEFT LUNG. THE VEHICLE WAS IN MOTION GOING 35 MPH
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11377482December 2, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT STATED THAT THE VEHICLE'S REAR DEFROST HAD FAILED. THE CONTACT INSPECTED THE FUSE LINE AND NOTICED THAT IT HAD MELTED ON THE PANEL BOX. THE DEALER (DON BROWN CHEVROLET, INC. 2244 S KINGSHIGHWAY BLVD, ST. LOUIS, MO 63110; (314) 222-0363) WHO STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL REGARDING THIS MATTER. THE VEHICLE HAD NOT BEEN OFFICIALLY DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE AND CONFIRMED WHAT THE DEALER STATED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11377255December 1, 2020
SERVICE BRAKES
AS I WAS BACK MY BOAT IN AT BOAT RAMP BRAKE PEDAL WAS HARD TO PRESS DOWN HAD TO ALMOST STAND ON THEM TO KEEP FROM TRUCK GOING IN THE WATER. I RESEARCHED THIS AND SEEN WHERE GM HAS A RECALL ON THE VACUUM PUMP BUT I CALL THE DEALER THEY TOLD ME THEY WASN'T A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377122November 30, 2020
UNKNOWN OR OTHER
THE DASHBOARD HAS CRACKED AND THERE ARE SHARP PIECES FROM THE BROKEN PARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376854November 28, 2020
STRUCTURE:BODY
THE DASHBOARD IS CRACKING. THESE CRACKS HAVE HAPPENED WHEN THE VEHICLE HAS BEEN PARKED. ONE IS BY THE AIRBAG COVER, THE OTHER IS ON THE INSTRUMENT PANEL HOOD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376695November 27, 2020
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, UNKNOWN OR OTHER
WHEN I TURN THE TRUCK OFF THE DIM HEADLAMPS STAY ON WITH THE KEYS OUT. THE ONLY WAY TO MAKE THEM GO OFF IS TO PULL THE BATTERY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376731November 27, 2020
WHEELS
MY BRIDGESTONE TIRES HAVE DRY ROTTED ALL 4 TIRE MANUFACTURING DATE IS 2017 SAME AS MY TRUCK NEW I HAVE 28 THOUSAND MILES ON THE TRUCK TOOK IT TO THE DEALERSHIP THEY TOOK PICTURES OF ALL TIRES AND TOLD ME THEY WERE VERY BAD THE TIRES SHOW LITTLE WEAR ON THE TIRES ALL OF THE DRY ROT IN ON THE SIDEWALLS ONLY THE DEALERSHIP SAID THERE HAS BEEN PROBLEMS WITH THESE TIRES AND TOLD ME TO CALL GM AND SEE IF THEY WOULD DO SOMETHING AS THEY WOULD NOT I DID CALL GM AND ALL THEY WOULD OFFER UP WOULD BE $100 DEALERSHIP VOUCHER GREAT JASON DOYLE TOOK PICTURES OF THE TIRES HE WORKS AT BILL DODGE 2 SAUNDERS WAY WESTBROOK MAINE HIS PHONE 207-857-4944
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376445November 26, 2020
AIR BAGS
I RECEIVED A SAFETY RECALL LETTER JULY 2016 FOR THE TAKATA AIR BAG. I CALLED THE DEALER SERVICE GARAGE IN EL PASO, TEXAS AND WAS TOLD THAT THEY HAVE NOT RECEIVED THE AIR BAGS. SO, THEY COULD NOT REP[LACE THE DEFECTIVE AIR BAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376262November 25, 2020
ENGINE, UNKNOWN OR OTHER
HEARD A LAUD POP AND GRINDING NOISE ON MY 2013 5.3 VORTEX V8 GMC FROM THE MOTOR WHERE I HAD TO STOP IT BECAUSE I THOUGHT MY MOTOR WAS GOING TO LUCK UP ON ME. I PULLED OVER ON THE SIDE OF THE ROAD ON MISSOURI AND TRIVIZ. WHERE MY WIFE HAD TO PICK ME UP 1 HOUR AFTER THE THE FACT TO HAUL IT BACK HOME. GOT HOME WHERE I DID MY RESEARCH TO FIND PARTS AND LABOR COAST FOR MY TRUCK AND CAME ACROSS SOME ACTIVE CLASS ACTION LAWSUITS ON GMC FOR SAME TAPE OF ENGINE THE 5.3 VORTEX AND SAME AND 1 YEAR OLDER OR 1 YEAR NEWER HAVING THE SAME PROBLEM. WHERE CASES BEEN OPEN SINCE 2016 AND STILL OPEN NOW FOR GMC TO PERFORM THAT KINDA OF ENGINE TO BE CALLED AS A RE-CALL. I THEN GOT A HOLD OF GMC MOTORS TO SEE WHAT THEY CAN DO FOR ME NOT BEING THE ONLY ONE WITH THIS KIND OF PROBLEM TO SEE IF THEY CAN HELP ME IN ANY KIND OF WAY AND THEY RESPOND WAS FOR ME TO TAKE IT TO A CERTIFIED DEALER IN LAS CRUCES, NM FOR GMC. I DID JUST THAT THEN WHERE I WAS REJECTED BY THE DEALER BECAUSE THEY HAD NO INFORMATION ABOUT WHAT I AND MY WIFE JUST HAD DISCOVER BACK HOME. THE REASON WHY GM MOTORS WANTED ME TO TAKE THE TRUCK WAS FOR THEM TO DO A FULL DYNASTIC ON THE TRUCK TO SEE IF IT WAS THE LIFTERS THAT WAS WRONG WITH IT. CAME TO BE IT WAS THE LIFTERS AND AS WELL FOR THE CAMSHAFT WHERE THEY GIVE ME ALL PAPERWORK ABOUT MY TRUCK AND HOW MUCH TO FIX IT WE ARE LOOKING AT 5,000.00 TO REPLACE THE LIFTERS AND CAMSHAFT OR 10,000.00 TO PUT A NEW MOTOR AND THE GM MOTORS DENIED TO HELP OR TO FIX OR REPLACE THE MOTOR AND CAMSHAFT OR EVEN TRY TO MEET ME HALF WAY ON EXPENSES FOR MY TRUCK TO GET IT UP AND RUNNING AGAIN. WE GOT BACK HOME AND TALKED TO A LAWYER THAT BEEN FIGHTING SOME CASES SINCE 2016 AND ADDED HE ADDED ME TO THE OTHERS CASES FOR THE CLASS ACTION LAWSUIT FOR GMC NOT FALLOWING WITH THERE RESPONSIBILITIES FOR THERE ACTION ABOUT THE 5.3 VORTEX FROM 2012-2015 MAKES AND MODELS WITH THIS KINDA OF MOTORS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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