GMC Sierra Complaints

15,732 consumer complaints on file.

#11384766December 23, 2020
POWER TRAIN
THE VEHICLE DOES A HARD SHIFT FROM 1 TO 2 SECOND AND HAS A SHUDDER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384509December 22, 2020
POWER TRAIN
WHILE WATCHING THE ECONOMY MILEAGE WINDOW I NOTICED IN THE LOWER RIGHT SIDE SHOWING V6 AND V4 SWITCHING BACK AND FORTH. AS THEY WERE SWITCHING, I NOTICED THE ENGINE VIBRATING WHILE SHOWING THE V4 IN THE WINDOW. IT DID NOT VIBRATE WHILE SHOWING THE V6 IN THE WINDOW. IT DID THIS WHILE I WAS DRIVING 65 MPH(ON CRUISE) ON THE EXPRESSWAY. I DID NOT NOTICE IT DURING DRIVING IN START-STOP SLOWER TRAFFIC.THIS HAS BEEN HAPPENING BEFORE, BUT DID NOT FIGURE OUT THE PROBLEM UNTIL NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384605December 22, 2020
UNKNOWN OR OTHER
DASHBOARD CRACKED AT CORNER OF PASSENGER AIRBAG. DECEMBER 22, 2020. THE VEHICLE WAS IN THE GARAGE. I NOTICED IT AS SOON AS I GOT IN TO DRIVE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384449December 21, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM
SUPPOSEDLY THE BRAKES HAVE BEEN FIXED FOR THE RECALL, HOWEVER, IF I AM DRIVING AS LOW SPEEDS LIKE IN A PARKING LOT, THE ABS WILL KICK IN CAUSING ME TO NOT COME TO A STOP WHEN NEEDED. I HAVE ALMOST HIT SEVERAL VEHICLES DUE TO THIS ISSUE. I HAVE ISSUES WITH THE RADIO WORKING, SPECIFICALLY BEING ABLE TO ADJUST THE SOUND LEVEL. I HAVE ISSUES WITH THE MIRRORS BEING ABLE TO MOVE LIKE THEY SHOULD. BOTH OF THE ELECTRICAL ISSUES ARE PERMANENT, IT DOES NOT MATTER IF I AM PARKED OR DRIVING, THEY DO NOT WORK AT ALL. THIS IS BY FAR THE WORST VEHICLE I HAVE EVER PURCHASED. THE BRAKES HAVE BEEN OCCURRING FOR YEARS AND THERE WAS NO CHANGE WHEN IT WAS BROUGHT IN FOR THE RECALL. THE MOST RECENT ISSUE IS NOW MY EVAP SYSTEM NEEDS TO BE FIXED. I CAN ONLY IMAGINE WHAT THAT WILL COST TO FIX ON A VEHICLE THAT ONLY HAS 100,000 MILES ON IT. CAN'T WAIT TO GET THAT BILL!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384265December 20, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM
ON TWO SEPARATE OCCASIONS, THE TRUCK HAS BEEN DEAD WHEN ATTEMPTING TO CRANK. THERE WERE NO LIGHTS OR DEVICES LEFT ON AFTER THE PREVIOUS TIME THE TRUCK HAD BEEN USED. SOMETHING IS DRAWING POWER FROM THE BATTERY CAUSING IT TO BE DEAD. AFTER RECHARGING THE BATTERY, THE CHECK ENGINE CODES READ THAT THERE IS A PROBLEM WITH 'BRAKE LIGHT ILLUMINATION.' HELP IN DETERMINING WHA T IS CAUSING THE BATTERY TO DIE ON SUCH A NEW VEHICLE WOULD GREATLY APPRECIATED! I'M UNCERTAIN AT THIS TIME AS TO WHETHER OR NOT THE BRAKE LIGHT ILLUMINATION IS CAUSING A SAFETY HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384025December 18, 2020
UNKNOWN OR OTHER
VEHICLE GETS STUCK IN 4 WHEEL DRIVE. EFFECTS DRIVABILITY AND STEERING. SAFETY CONCERN WITH VIBRATION ON DRY PAVEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384106December 18, 2020
VISIBILITY
TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. THE CONTACT STATED HE STARTED VEHICLE USING THE REMOTE START FUNCTION. WHILE DRIVING APPROXIMATELY 40 MPH, THERE WAS AN ABNORMAL ODOR OF SMOKE DETECTED INSIDE THE CABIN OF THE VEHICLE. THE REAR DRIVER'S SIDE WINDOW SHATTERED WITHOUT WARNING OR IMPACT. THE VEHICLE WAS TAKEN TO JOSEPH BUICK GMC (8700 COLERAIN AVE, CINCINNATI, OH 45251, (513) 741-1000) AND THE CONTACT WAS INFORMED TO SCHEDULE AN APPOINTMENT. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS REFERRED TO THE LOCAL DEALER FOR ASSISTANCE. THE FAILURE MILEAGE WAS 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383647December 16, 2020
ENGINE
I HAVE HAD MY GMC SIERRA 1500 FOR ALMOST 3 YEARS. I HAVE A LITTLE UNDER 59,000 MILES ON THE TRUCK. A FEW THOUSAND MILES AGO A TECH AT THE GM DEALER LET ME KNOW THAT THEY HAD TO ADD SOME COOLANT AND IT WAS SOMETHING I SHOULD KEEP AN EYE ON. I BROUGHT THE VEHICLE BACK TO HAVE THEM LOOK INTO IT. THEY LET ME KNOW THAT THE RADIATOR HAS A SMALL LEAK. IT IS NOT BIG ENOUGH TO HAVE FLUID HIT THE GROUND IN MY GARAGE BUT IT IS LOOSING FLUID. I LOOKED ONLINE AND SAW THAT THIS IS A COMMON ISSUE. I WAS TOLD THAT IT WAS NOT COVERED UNDER WARRANTY AND IT WOULD COST A GOOD AMOUNT TO FIX. I HAVE HAD THIS VEHICLE FOR UNDER 3 YEARS AND HAVE HAD 5 ISSUES WITHOUT ANY OF THEM BEING COVERED BY WARRANTY. THIS VEHICLE SEEMS TO BE A LEMON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383781December 16, 2020
ENGINE
KNOCKING COMING FROM ENGINE - NOTICEABLE UNNECESSARY NOISE IN WHICH DEALER CAN NOT FIX THE PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383784December 16, 2020
VISIBILITY/WIPER
DRIVE TRUCK TO THE STORE GOT BACK HOME WHEN I SHUT MY DOOR STATIONARY I HEARD A LOUD SHATTERING SOUND IT TURNED OUT TO BE MY REAR WINDOW LOOKED ONLINE IT LOOKS LIKE THIS IS BECOMING A COMMON OCCURANCE CALLED GMC THEY SAID IT IS ALL HE SAY SHE SAY AND NO RECALL IS AVAILABLE, IF THERE HAD BEEN A PERSON IN THE BACK SEAT THEY WOULD HAVE POSSIBLY BEEN INJURED WITH THE GLASS EXPLODING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383828December 16, 2020
SERVICE BRAKES
AT AROUND 4,000 MILES THE FRONT BRAKES SQUEALED OFTEN, MOSTLY WHEN IT HAD BEEN SITTING FOR A WHILE. (BRAKE PADS HAD A LOT OF MEAT LEFT). AT AROUND 10,000 MILES THE BRAKES STARTED GRABBING WHILE DRIVING. I PLAYED WITH THE E-BRAKE SOME SINCE THIS IS THE MOST COMMON CULPRIT, AND THE GRABBING WENT AWAY SOON AFTERWARDS. FAST FORWARD TO 80,000 MILES WHERE I CHANGED OUT THE FRONT BRAKE PADS. THE SPRING RETAINER CLIPS WERE COMPLETELY DESTROYED, AND THE PADS HAD SIGNS OF GRABBING (HAD UNEVEN WEAR). MY NEW PADS ARE SQUEALING JUST LIKE THE FIRST SET OF PADS DID. I'M ASSUMING THE SPRING RETAINERS ARE HITTING THE ROTOR, SQUEALING, AND EVENTUALLY BREAKING. I CAN ONLY GUESS THAT MY NEW PADS WILL BE GRABBING IN A FEW THOUSAND MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383846December 16, 2020
ELECTRICAL SYSTEM, STEERING, UNKNOWN OR OTHER
INTERMITTENTLY GETTING "SERVICE STABILITRAK" "ELECTRONIC STEERING ASSIST POWER REDUCED" MESSAGES WHILE TURNING LEFT AT SPEEDS 30MPH OR LESS. EACH TIME I RECEIVE THIS MESSAGE THE STEERING WHEEL BECOMES VERY HARD TO TURN AND JERKS. SEVERAL TIMES THE VEHICLE HAS DIED BUT RESTARTED ITSELF. ON 2 OCCASIONS ( THANKFULLY IN A PARKING LOT AWAY FROM TRAFFIC) THE VEHICLE DIED AFTER THESE MESSAGES AND WOULD NOT RESTART, NO SYSTEMS WOULD RESPOND TO TURNING THE KEY FOR SEVERAL CYCLES. BOTH TIMES THIS HAS HAPPENED I ALSO RECEIVED AN ANTI-THEFT MESSAGE AS WELL. I KNOW THERE IS A RECALL ISSUED FOR THIS BUT GM IS NOT LISTING MY VIN AS AN AFFECTED VEHICLE. THIS IS A POTENTIALLY LIFE THREATENING ISSUE AND NEEDS TO BE CORRECTED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383470December 15, 2020
SERVICE BRAKES
WHEN TRAVELING BACKWARDS AT LOW SPEED IT APPEARS THAT MY ABS IS TRYING TO TURN ON. THE LIGHT DOESN'T COME ON, BUT IT IS VERY HARD TO STOP. IT WILL DO IT GOING FORWARD, BUT MAINLY BACKWARDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383585December 15, 2020
ENGINE
THE VEHICLE WAS BOUGHT BRAND NEW AND WAS ONLY DRIVEN FOR A WEEK. IT WAS IN MOTION ON THE FREEWAY WHEN THE ENGINE STARTED TO SOUND NOISIER THAN USUAL, LIKE THAT OF AN OLDER TRUCK. IT WAS HARD TO NOTICE ON HIGHER SPEEDS ON THE FREEWAY, BUT UPON SLOWING DOWN ON CURVES, IT GOT MORE OBVIOUS THAT SOMETHING WAS REALLY WRONG BECAUSE THE NOISE SOUNDED LIKE SOMETHING WAS LOOSE INSIDE THE ENGINE. THERE WAS NO 'CHECK ENGINE' LIGHT OR ANY OTHER WARNING LIGHTS. UPON EXITING THE FREEWAY, THE ENGINE SHUT OFF COMPLETELY WHILE IN MOTION. FORTUNATELY, I WAS ABLE TO PULL IN A PARKING LOT AND PARK IT SAFELY. THE ENGINE WOULD NOT START SAFELY AFTER THAT, AND 'CHECK ENGINE' ACTIVATED. THE VEHICLE IS CURRENTLY BEING DIAGNOSED AT A DEALERSHIP. LAST UPDATE WAS THAT THE ENGINE WAS BEING TAKEN APART COMPLETELY BECAUSE THEY SAID IT'S DEFINITELY INSIDE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383280December 14, 2020
POWER TRAIN
THE VEHICLE IS STUCK IN 4WD HI EVEN THOUGH THE INDICATOR IS SET TO 2WD. WHEN TURNING AT LOW SPEEDFS THE VEHICLE APPLIES THE REAR BRAKES. THE BRAKES DO NOT APPLY WHEN DRIVING STRAIGHT, ONLY WHEN TURNING AT LOW SPEEDS. IT IS DANGEROUS WHEN ATTEMPTING TO MAKE TURNS FROM STOPS OR PARKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383281December 14, 2020
STRUCTURE:BODY, SEATS, UNKNOWN OR OTHER
THE VEHICLE ALWAYS HAS A SMELL OF DAMPNESS AFTER A RAIN. SOMEHOW WATER IS GETTING INTO THE VEHICLE. I HAVE REPLACED THE SEAL AROUND THE THIRD-BRAKE LIGHT WHICH WAS THOUGHT TO BE THE CULPRIT, BUT NO FIX. THE REAR SEAT METAL HAS RUST ON THEM FROM THE DAMP. THE DRIVER'S SEAT CREAKS WHEN MAKING TURNS. IT IS LIKE IT ABOUT TO COME APART. THERE SHOULD BE A RECALL ON THIS. PEOPLE COULD GET HURT IF IT HAPPENS. LE UNDER THE VEHICLE, I NOTICED THAT A BODY-MOUNT IS MISSING UNDER THE DRIVER'S SIDE. THIS COULD BE THE REASONS FOR THE CREAKING. I AM NOT SURE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383309December 14, 2020
ENGINE
TL* THE CONTACT OWNS A 2018 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE TEMPERATURE GAUGE INDICATED THAT THE VEHICLE WAS OVERHEATED. NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO BECK & MASTEN BUICK GMC NORTH (11300 FM 1960 WEST, HOUSTON, TX 77065, (877) 380-8433) WHERE IT WAS DIAGNOSED AND DETERMINED THAT THE RADIATOR WAS LEAKING COOLANT AND THAT THE RADIATOR NEEDED TO BE REPLACED. COOLANT WAS REFILLED IN THE VEHICLE. THE DEALER CONTACTED THE MANUFACTURER FOR ASSISTANCE WITH REPAIRS. THE FAILURE MILEAGE WAS APPROXIMATELY 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383339December 14, 2020
ENGINE
TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE HER HUSBAND WAS DRIVING AT 45 MPH HE SUDDENLY SAW SMOKE COMING FROM UNDERNEATH THE HOOD.THE HUSBAND PULLED THE VEHICLE OVER AND GOT OUT OF THE VEHICLE QUICKLY AND WATCHED AS THE VEHICLE WAS ENGULFED IN FLAMES. THE ENTIRE VEHICLE WAS DESTROYED BY THE FIRE . THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE WRECKAGE WAS TOWED TO AN IMPOUND YARD. THE CONTACT RETRIEVED A WRECKAGE AND TOWED IT TO A PRIVATE RESIDENCE. THE DEALER AND MANUFACTURER HAD NOT BEEN CONTACTED YET. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11383227December 13, 2020
AIR BAGS
THE " SERVICE AIR BAG" LIGHT COMES ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11382913December 10, 2020
POWER TRAIN
WHILE DRIVING THE VEHICLE 21OCT2020 IT STARTED WHINING AND JERKING. I CALLED THE DEALERSHIP TO HAVE IT CHECKED THEY COULDN'T SEE US, SO WE TOOK IT TO A DIFFERENT GMC DEALERSHIP THAT SAID THE CODES HAD NOT BEEN UPDATED, THEY PREFORMED THE RECALL AND SAID IT SHOULD BE FINE. TWO DAYS LATER IT STARTED JERKING AGAIN AND SHUT OFF WHEN STOPPED AT A LIGHT. I TOOK IT TO THE GMC DEALERSHIP WE BOUGHT IT FROM ON THE 28OCT2020 AND I WAS TOLD THAT THE TRUCK WAS FINE, AND THAT THE DIAGNOSTICS SHOWED NO PROBLEMS WHATSOEVER. THE TECH SAID HE WOULD DRIVE IT OUT OF THE BAY, IF BRITTANY WOULD OPEN THE DOOR AND BEFORE HE COULD DRIVE IT THROUGH THE GARAGE BAY AREA AND OUT THE GARAGE BAY DOOR THE TRUCK MADE A CRAZY LOUD NOISE, JERK TO A SUDDEN STOP AND THE TRANSMISSION WENT OUT, AND THE TRUCK WOULD NOT RESTART AT ALL AND HAD TO BE TOWED OUT OF THE BAY DOOR. THE 2019 TRUCK HAS HAD 5 RECALLS FOR SAFETY ISSUES AND WITH 40,000 MILES THE TRANSMISSION WENT ALL THE WAY OUT AND THE TRUCK HAS BEEN SITTING THERE AT THE DEALERSHIP FOR OVER A MONTH WAITING ON THE NEW TRANSMISSION TO COME FROM GMC. I GO IN AND SEE THE TRANSMISSION RECALL ON SO MANY 8 SPEED TRANSMISSION WHICH THIS TRUCK HAS, AND NOW I FEEL LIKE I WAS SOLD A LEMON AND NO ONE SEEMS TO CARE. % RECALLS AND THE TRANSMISSION GOES OUT COMPLETELY AT 40,000 MILES. I AM SO UPSET ABOUT IT THAT I DO NOT EVEN WANT THE TRUCK ANYMORE. IT IS GOING TO RUIN MY RESALE VALUE AND THE LEMON LAW SHOULD APPLY ON A TRUCK ONE YEAR OLD. I HAVE FILED COMPLAINTS WITH THE DEALERSHIP, AND NOW ON THEIR FRONT DOOR IS A SIGN THAT SAYS THEY WILL NOT HONOR THE WARRANTY POLICIES ON ANY VEHICLE THEY SOLD AFTER NOVEMBER 15, 2020. OF COURSE THEY SOLD ME ZURICH EXTENDED WARRANTY TOO, AND I CAN PROMISE I WILL NEVER BUY GMC AGAIN. I ALSO HAVE A 2017 PATHFINDER ALMOST PAID OFF, THAT I AM GIVING TO MY DAUGHTER, AND I WAS GOING TO GET AN GMC ARCADIA BUT NOT A CHANCE NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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