GMC Sierra Complaints

15,732 consumer complaints on file.

#11397530February 23, 2021
SERVICE BRAKES
MY BRAKE ASSIST SERVICE LIGHT CAME ON IN MY TRUCK AND THE BRAKES ARE ACTING WEIRD AT LOW SPEEDS. I KNOW THERE IS ALREADY A RECALL FOR THIS IN 2015 GMC SIERRA'S BUT APPARENTLY MINE ISN'T INCLUDED. THIS IS APPARENTLY A PROBLEM FOR ALL 2015 GMC'S SO HOW DO I GET MINE INCLUDED. I ALREADY CONTACTED MY LOCAL GM DEALER AND THEY WON'T DO ANYTHING ABOUT IT UNLESS I PAY FOR IT. IT'S OBVIOUSLY A KNOWN PROBLEM AND A BIGGER PROBLEM THAN THEY ARE ADMITTING. HELP ME GET ALL 2015 GMC ON THE RECALL LIST BEFORE SOMEONE ELSE GETS HURT OR KILLED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397571February 23, 2021
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
THE VEHICLE ABRUPTLY CAUGHT FIRE WHILE DRIVING ON FEBRUARY 20TH 2021. THE REASON REMAINS UNKNOWN. PLEASE SEE ATTACHED IMAGES.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11397271February 22, 2021
AIR BAGS, STRUCTURE:BODY, FUEL/PROPULSION SYSTEM
MY ANTI LOCK KEEP KICKING IN, THE PANHEAD BY GAS TANK IS COMPLETELY SHOT AND THERE IS A BOX BY THE GAS TANK FOR EMISSIONS AND NOT ABLE TO GET 1 AND THE FRAME IN THE FRONT IS SHOT ALSO ALONG WITH THE BODY THAT'S COMPLETELY SHOT AND THE GAS GAUGE KEEPS TELLING EMPTY 1 TIME AND THEN IT GOES TO FULL TO EMPTY EVEN AFTER I FILL IT UP...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397300February 22, 2021
AIR BAGS
THE NHTSA RECALL NUMBER: 21V050 HAS BEEN IN LIMBO FOR YEARS. THIS HAS BEEN THE RECALL STATUS FOR YEARS WITH NO UPDATES: RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397088February 20, 2021
POWER TRAIN
WILL NOT COME OUT OF 4 WHEEL DRIVE FROM THE AUTO SELECT POSITION ..STUCK IN 4HI WILL NOT RELEASE. SERVICE 4 WHEEL LIGHT ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396939February 19, 2021
ENGINE
TL* THE CONTACT OWNS A 2021 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, AN ABNORMAL NOISE APPEARED UNDER THE HOOD. WITHOUT WARNING AN EXPLOSION OCCURRED. THE CONTACT MANAGED TO VEER TO SHOULDER OF THE ROAD GET OUT THE VEHICLE TO CHECK AND SEE WHAT THE NOISE WAS. THE CONTACT NOTICED FLAMES APPEARED BY THE REAR WHEEL ON THE DRIVER SIDE. THE CONTACT GRABBED THE FIRE EXTINGUISHER AND EXTINGUISHED THE FLAMES. THE FIRE DEPARTMENT WAS CONTACTED HOWEVER NO REPORT WAS FILED. THE POLICE WERE CONTACTED BUT NO REPORT WAS FILED. THE VEHICLE WAS TOWED TO QUALITY BUICK GMC, INC (7901 LOMAS BLVD NE, ALBUQUERQUE, NM 87110 (505) 765 1300) WHERE IT WAS DIAGNOSED AND DETERMINE THE ENGINE WAS FAULTY THAT WOULD BE COVERED UNDER WARRANTIES TO REPAIR. THE VEHICLE WAS REPAIRED. HOWEVER, THE CONTACT FEELS UNSAFE DRIVING THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE STARTED AND STARTED AN INVESTIGATION. THE FAILURE MILEAGE WAS APPROXIMATELY 2,800.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11397032February 19, 2021
ELECTRICAL SYSTEM:ADAS:BLINDSPOT:SENSORS
TL* THE CONTACT OWNS A 2020 GMC SIERRA 1500. THE CONTACT STATED WHILE DRIVING, THE SIDE VIEW MIRROR'S BLIND SPOT ALERTS ON BOTH SIDES ENGAGED WITH NO VEHICLE NEARBY. THE VEHICLE WAS TAKEN TO TURNER BUICK GMC (612 E MAIN ST, NEW HOLLAND, PA 17557) WHERE THE CONTACT WAS INFORMED THAT THE SENSORS WERE DIRTY. THE CONTACT THEN WASHED THE VEHICLE HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 400. THE VIN WAS NOT AVAILABLE. *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396886February 19, 2021
UNKNOWN OR OTHER
A CRACK SUDDENLY APPEARED AT THE CORNER OF MY DASHBOARD AND THE DASHBOARD AIR BAG COVER THAT OPENS WHEN DEPLOYED. I HAVE PARKED MY GMC IN THE GARAGE EVERY DAY SINCE I BROUGHT IT HOME FROM THE DEALER. I USE A WINDSHIELD REFLECTOR WHEN PARKED OUTSIDE AT THE MARKET ECT... I HAVE READ ON LINE THAT THERE IS A MAJOR PROBLEM WITH THIS HAPPENING TO OWNERS OF LIKE GMC'S AND YEAR MINE IS A 2013 SIERRA 1500. IT APPEARED SUDDENLY FOR NO REASON. I FEEL IT CAN AFFECT THE AIR BAGS ABILITY TO DEPLOY CORRECTLY AFFECTING MINE OR MY FAMILY'S SAFETY IF IN AN ACCIDENT. I WOULD THINK GM SHOULD REPAIR THIS ISSUE AT NO CHARGE TO ME, IT'S A MANUFACTURE DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396897February 19, 2021
ENGINE, FUEL/PROPULSION SYSTEM
WHILE DRIVING DURING WINTER CONDITIONS WITH TEMPERATURE AT 3 DEGREES ON A RESIDENTIAL STREET WITH LIMITED TRAFFIC, THE DIESEL FUEL IN THE FUEL FILTER GELLED UP WHICH CAUSED THE VEHICLE TO DISPLAY REDUCE POWER MODE AND THEN IMMEDIATELY SHUT OFF AND WOULD NOT START. THE VEHICLE COASTED TO A STOP IN THE MIDDLE OF THE STREET WHILE IN TRAFFIC. THE OWNERS MANUAL LISTS UTILIZING TOP TIER DIESEL WHICH I DID. WHILE ADDITIVES ARE NOT NORMALLY NEEDED IN MOST STATES TO FUEL FOR FREEZING CONDITIONS EVIDENTLY THEY ARE NEEDED IN OKLAHOMA. THE FUEL FILTER HOUSING IS THE ONLY PLACE WHERE THE FUEL GELLED UP, WHICH APPEARS TO BE A THEME IN MOST GMC DIESEL TRUCKS AND DOES NOT EFFECT FUEL IN THE FUEL TANK DUE TO VOLUME. GMC HAS DONE NOTHING TO IMPROVE THE DESIGN OR INCREASE INSULATION TO THE THIN FUEL FILTER HOUSING. IF I HAD BEEN IN FAST TRAFFIC ON THE INTERSTATE IT WOULD HAVE RESULTED IN AN ACCIDENT AND POSSIBLE LOSS OF LIFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396914February 19, 2021
TIRES
TL* THE CONTACT OWNS A 2020 GMC SIERRA 1500 EQUIPPED WITH BRIDGESTONE TIRES, TIRE LINE: ALENZA A/S 02, TIRES SIZE: 275/50/R22, DOT NUMBER: UNKNOWN. THE CONTACT STATED THAT THE TIRES FAILED TO HOLD THE TIRE PRESSURE. THE VEHICLE WAS TAKEN TO SCENIC CHEVROLET BUICK GMC CADILLAC (2300 ROCKFORD ST, MT AIRY, NC 27030) WHERE THE VEHICLE WAS PURCHASED. THE TECHNICIAN ADDED NITROGEN GAS INTO THE TIRES HOWEVER, THE FAILURE PERSISTED. THE CONTACT STATED THAT A LETTER WAS SENT TO THE MANUFACTURER HOWEVER, THERE WAS NO RESPONSE. THE FAILURE MILEAGE WAS 2,976. *JS *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396762February 18, 2021
ENGINE
RADIATOR LEAK AT 55000 MILES REQUIRING REPLACEMENT OF RADIATOR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396621February 17, 2021
ELECTRICAL SYSTEM
I HAVE HAD THE VEHICLE FOR ALMOST 5 YEARS AND HAVE NEVER HAD AN ISSUE RUNNING THE REAR DEFROSTER OR REMOTE STARTING THE VEHICLE. IN JAN OF 2020, THE VEHICLE WAS RECALLED FOR REAR WINDOW DEFROSTER THERMAL EVENT (N192265660). I HAD THE RECALL COMPLETED ON 6/18/20 (SEE ATTACHED WORK ORDER). ON 02/11/21 I WAS RUNNING THE REAR DEFROSTER AND HEARD A CRACKLING SOUND. I TURNED OFF THE DEFROSTER AND EVERYTHING APPEARED NORMAL. ON 02/13/21 I REMOTE STARTED THE VEHICLE TO LET IT WARM UP (VEHICLE WAS STATIONARY). UPON ENTRY OF THE INTO THE VEHICLE I SMELLED WHAT APPEARED TO BE BURNING WIRES. A FEW MOMENTS LATER THE GLASS ON THE REAR WINDOW SHATTERED (SEE PICTURES). I LOOKED DOWN AND NOTICED THAT THE REAR DEFROSTER WAS RUNNING AS EXPECTED FOLLOWING A REMOTE START. I IMMEDIATELY TURNED THE REAR DEFROSTER OFF. MY CONCERN IS THAT FOR YEARS I RAN THIS DEFROSTER WITH NO ISSUE. I DID MY DUE DILIGENCE TO COMPLETE THE RECALL IN A TIMELY MANNER TO PREVENT ANY THERMAL EVENT FROM OCCURRING. IT APPEARS THAT EITHER THE RECALL WAS NOT COMPLETED CORRECTLY, OR THE RECALL FIX CREATED A NEW THERMAL EVENT. THE BURNING WIRES AND SHATTERING GLASS WERE A FEW OF THE INDICATORS IN THE ORIGINAL RECALL. I PLAN TO CONTACT GM FOR A WAY AHEAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396619February 17, 2021
ELECTRICAL SYSTEM
I HAVE HAD THE VEHICLE FOR ALMOST 5 YEARS AND HAVE NEVER HAD AN ISSUE RUNNING THE REAR DEFROSTER OR REMOTE STARTING THE VEHICLE. IN JAN OF 2020, THE VEHICLE WAS RECALLED FOR REAR WINDOW DEFROSTER THERMAL EVENT (N192265660). I HAD THE RECALL COMPLETED ON 6/18/20 (SEE ATTACHED WORK ORDER). ON 02/11/21 I WAS RUNNING THE REAR DEFROSTER AND HEARD A CRACKLING SOUND. I TURNED OFF THE DEFROSTER AND EVERYTHING APPEARED NORMAL. ON 02/13/21 I REMOTE STARTED THE VEHICLE TO LET IT WARM UP (VEHICLE WAS STATIONARY). UPON ENTRY OF THE INTO THE VEHICLE I SMELLED WHAT APPEARED TO BE BURNING WIRES. A FEW MOMENTS LATER THE GLASS ON THE REAR WINDOW SHATTERED (SEE PICTURES). I LOOKED DOWN AND NOTICED THAT THE REAR DEFROSTER WAS RUNNING AS EXPECTED FOLLOWING A REMOTE START. I IMMEDIATELY TURNED THE REAR DEFROSTER OFF. MY CONCERN IS THAT FOR YEARS I RAN THIS DEFROSTER WITH NO ISSUE. I DID MY DUE DILIGENCE TO COMPLETE THE RECALL IN A TIMELY MANNER TO PREVENT ANY THERMAL EVENT FROM OCCURRING. IT APPEARS THAT EITHER THE RECALL WAS NOT COMPLETED CORRECTLY, OR THE RECALL FIX CREATED A NEW THERMAL EVENT. THE BURNING WIRES AND SHATTERING GLASS WERE A FEW OF THE INDICATORS IN THE ORIGINAL RECALL. I PLAN TO CONTACT GM FOR A WAY AHEAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396687February 17, 2021
STEERING
THE STEERING WILL COMPLETELY LOCK UP, THIS IS THE 2ND OCCURRENCE. IT WAS AT THE DEALER 1143 MILES AGO AND CODES WERE CLEARED, PROBLEM REOCCURRED. I WAS ABLE TO START THE VEHICLE, PUT IN DRIVE/REVERSE NEUTRAL ETC WITHOUT ISSUES, HOWEVER THE STEERING WAS COMPLETELY LOCKED UP AND WOULD NOT ALLOW STEERING/CONTROL OF THE VEHICLE. THE VEHICLE WAS PARKED IN DRIVEWAY, COLD OUTSIDE BOTH TIMES. I HAVE VIDEO EVIDENCE. THE FIRST OCCURRENCE 12/26/2020 AT 9591 MILES, 2ND OCCURRENCE 2/16/2021 AT 10733 MILES (1142 MILES LATER)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396402February 16, 2021
ELECTRICAL SYSTEM
THE TRUCK HAS LOW MILEAGE FOR IT'S AGE BUT IT 3 TIMES STARTING IN 2005 IT HAS CAUGHT FIRE IN AND AROUND THE BATTERY/ALTERNATOR. I'VE GIVEN GMC MULTIPLE TIMES TO FIX THE PROBLEM BUT IT JUST HAPPENED AGAIN. IT HAPPENED ON THE HIGHWAY AT FIRST AND IT HAPPENED IN MY DRIVEWAY THE OTHER DAY.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11396445February 16, 2021
STEERING
TL* THE CONTACT OWNS A 2015 GMC SIERRA 1500. THE CONTACT STATED WHILE DRIVING 15 MPH AND ATTEMPTING TO MAKE A RIGHT TURN, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT STATED THAT THE ELECTRONIC POWER STEERING WARNING LIGHT WAS ILLUMINATED. THE CONTACT CALLED AUTOGRUPO CHEVROLET CADILLAC GMC BUICK (CARR #2 KM 17.3, CANDELARIA, 00949, PUERTO RICO, 787-492-2184) AND MADE THE DEALER AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 18V586000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,270.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396505February 16, 2021
STEERING
WHEN I GO OVER CERTAIN HUMPS IN THE ROAD WHILE GRASPING THE STEERING WHEEL WITH BOTH HANDS, THE STEERING WHEEL SLIPS OUT OF ITS LOCKING POSITION AND SHIFTS UP AND DOWN AS I PASS THRU THE HUMP. I HAVE OWNED THE VEHICLE 3 MONTHS AND HAS HAPPENED ON TWO OCCASIONS. WHILE MY VEHICLE IS COVERED BY WARRANTY (SO NOT LOOKING FOR ANY MONETARY COMPENSATION) IT ALMOST CAUSED ME TO LOSE CONTROL OF MY VEHICLE AND SEEMED LIKE A POTENTIAL HAZARD FOR OTHER DRIVERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396546February 16, 2021
STRUCTURE:BODY, ELECTRICAL SYSTEM
AFTER ABOUT 5-10 MINUTES OF DRIVING THERE WAS A 'BURNING PLASTIC' SMELL AND ABOUT 1-2 MINUTES AFTER THAT A LOUD BANG (ALMOST LIKE A GUNSHOT) AFTER PULLING OVER, I LOOKED AROUND TO FIND THE LEFT SIDE OF THE BACK WINDOW WAS BLOWN OUT. LONG STORY SHORT, I CALLED THE DEALER TO SET UP SERVICE AND WAS TOLD THEY PERFORMED THE RECALL FIX FOR THIS PROBLEM ON MY GMC.....I DON'T THINK IT WAS EITHER DONE OR THE FIX DIDN'T SOLVE IT. I CAN PROVIDE PICTURES TOMORROW.....AND I WAS DRIVING DOWN A CITY STREET AND IN MOTION - THE STREET WAS NOT BUMPY, IN FACT IT WAS SNOW COVERED. I THINK THIS COULD HAVE BEEN A FIRE HAZARD JUDGING BY THE HORRIFIC SMELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396371February 15, 2021
VISIBILITY/WIPER
WHILE DRIVING ON A STATE HIGHWAY, I HEARD A "POP" SOUND, I SAW NOTHING CONTACT THE VEHICLE, BUT I THEN NOTICED THE WINDSHIELD WAS CRACKED. THE WINDSHIELD CRACKED FOR NO APPARENT REASON..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396147February 14, 2021
UNKNOWN OR OTHER
THE SCREEN ON MY TRUCK HAS GONE BLANK SEVERAL TIMES AND THE VOLUME ON THE RADIO GOES SUPER LOAD AND THE ONLY WAY TO STOP IT SEEMS TO BE TO STOP AND TURN OFF THE TRUCK, OPEN THE DOORS AND RE START TRUCK. TODAY, I COULDN'T GET MY SCREEN TO GO OFF IN MY TRUCK WHEN I TURNED IT OFF, I TRIED TURNING OFF, RESTARTING ETC BUT TO NO AVAIL. I'M AT WORK NOW AND FEAR THAT THE BATTERY WILL GO DEAD BEFORE I GET OFF WORK. I JUST HAD THE TRUCK AT GMC 2/6/2021 AND WAS TOLD THAT THEIR WERE NO RECALLS. ALSO, NOTE THAT WHEN THE SCREEN KEPT GOING OUT I TOOK IT TO THE DEALER AND THEY SAID THEY HAD TO REFLASH/REPROGRAM IT WHICH TOOK 5 HOURS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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