GMC Sierra Complaints

15,732 consumer complaints on file.

#11651369March 28, 2025
UNKNOWN OR OTHER
I have a notice of a recall for the transmission control module and I took it to a GMC dealership and they are refusing to fix it. The transmission will not shift so I am unable to drive it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650969March 27, 2025
ENGINE
At 59000 miles my lifters were rebuilt on the 6.2 liter engine because of a failure in the 1 and 3 piston. Gm paid for the repairs and then At 79000 miles the motor completely blew resulting in complete failure and seizing the motor and heavy metal chips were reportedly found in oil pan. Gm claimed it was a result of me not doing regular oil changes however I suffer from OCD and I am automotive engineer and my oil was changed early in most cases with my truck. Gm will not take responsibility and at the time they wanted $16k to fix my truck. I was going through a very tumultuous divorce and had to pay atty $34k for that wnd could not pay $16k for a new engine resulting in me having to give my truck back to bank and I have not been able to buy a truck or vehicle since then as it ruined my once perfect credit of 820. It’s changed my life forever and GM should take responsibility. I will never buy another GM product again and my father worked for them my whole life and my family only drove their products.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651018March 27, 2025
WHEELS, UNKNOWN OR OTHER, POWER TRAIN
I was driving at approximately 25-30 MPH, accelerating from a stop light and I felt a clunk, heard a grinding noise and my back wheels locked up. It was snowy/icy conditions so the back end of my pick-up slid out to the right a little bit before the wheels unlocked and I was able to regain control. I could have slid off the road or into another vehicle had the wheels remained locked. The computer system then alerted me to a transmission issue and to reduce speed immediately and call for service. The pickup was then unable to shift out of 1st gear. The vehicle has been towed to a dealer and I have been informed the valve body in the transmission has to be replaced which is 8-12 weeks backorder.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651041March 27, 2025
ENGINE, POWER TRAIN
The contact owns a 2021 GMC Sierra 1500. The contact stated that while driving 30 MPH, there was an abnormal knocking sound coming from the engine compartment, after which the vehicle lost motive power. The contact was able to pull over to the side of the road. No warning lights were illuminated. The vehicle was taken to a dealer, who determined that the engine needed to be replaced. The vehicle was repaired. The contact stated that prior to the engine failure, the transmission was replaced. The manufacturer was not notified of the failure. The failure mileage was approximately 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651113March 27, 2025
ENGINE
My vehicle stalled while driving on the highway. It has been reported by the dealership that the engine seized, with under 18,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651151March 27, 2025
ENGINE
Premature Engine Failure, Motor seized up while driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651152March 27, 2025
ENGINE
Premature Engine Failure, motor seized up while driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651161March 27, 2025
LANE DEPARTURE: ASSIST, LANE DEPARTURE: WARNING, ELECTRICAL SYSTEM
My onstar is not working this is a hazard for me since the truck cannot be tracked if stolen or even worse if a accident does happen there is no way for onstar to help . My subscription is up to date and paid and now the dealer is telling me the truck has a issue with the onstar module
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651167March 27, 2025
ENGINE
While I was driving the engine started to lose power on the highway going about 70 mph with my four kids in the car. I had to quickly exit the highway and pull over. I was uncomfortable continuing operating the vehicle and had to get it to the closest GMC dealership which was in Killeen Texas. (Patriot Buick GMC). Upon diagnosis, I was informed that the lifters were damaged and needed to be repaired. Once the technician started the disassembly he noticed that the lifters caused damage to the cam shaft resulting in additional repairs which totaled approximately $8700 in damages/repairs required. I started to research this as the lifters typically do not fail in vehicles that are 80,000 miles or less. While conducting research I noticed that this is a common problem in the GMC Sierra 1500 to the point there is a lawsuit against GMC right now. I am frustrated because I believe that there should be a recall as the safety of my kids and I were put in danger for a part that is commonly failing in this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651169March 27, 2025
POWER TRAIN
I own a 2021 GMC Sierra 1500 Duramax diesel. At around 60,000 miles, I received an engine coolant system alert through OnStar and retrieved a P1098 trouble code, which indicates a failure in the coolant control valve. This issue causes the engine fan to run excessively, creating loud noise, reduced fuel economy, and possible drivability concerns. After researching owner forums and talking to multiple service departments, I discovered this is a widespread problem among 2020–2022 GMC/Chevrolet Duramax 3.0L diesel owners. In many cases, the coolant control valve is failing prematurely, and the replacement part is on national backorder, suggesting a high failure rate. GM has not issued a recall or service bulletin to address the issue, and many customers are being told to pay out of pocket despite the systemic nature of the failure. This component is tied to engine temperature control, and failure could pose a safety risk if the engine overheats or derates unexpectedly. I am filing this complaint to document the issue and request NHTSA investigate this as a potential defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651176March 27, 2025
ELECTRICAL SYSTEM
When going to shut off vehicle, when you push the push start button the engine will turn off but the radio and all the instrument panel, gauge lights, and dinging noise are still on. It states on the screen to shift to park. The vehicle is in park and even sometimes has the parking brake on. It can stay on from 1 minute to numerous minutes, which is only running my battery and other things down on my truck. This has happened daily.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650710March 26, 2025
POWER TRAIN
Transmission started fluttering around 60k miles. Per GMC Dealer - this is due to water getting into transmission from fluid put in at the factory. Even though dealer admitted that it's a defect from the factory, the warranty wouldn't cover the repair. This is a well known issue in the 5.3L 8 speed trans.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650779March 26, 2025
ENGINE
On [XXX] I was driving East on [XXX] in Joplin , MO at 75mph when my 2022 GMC Sierra put itself into Neutral. I could not get the truck back into gear and I was slowly decelerating. There were no warning lights or indications of a problem. When I was coasting down the Interstate and trying to get the truck back into gear, I would get a message that said "Conditions not safe for shift" I took the nearest exit and coasted to a stop in the end of the exit ramp. Once I came to a complete stop, my truck shut off. It never started again after that. I was blocking traffic from [XXX] and had to stand there for 30 minutes waiting on a tow truck to move me out of the way so traffic could flow again. There was no way to get the truck into Neutral again so that I could push it. The tow driver thought I had a bad battery but wasn't able to jump start it. I had him drop my truck off at my office where I planned to install a brand new battery. A couple hours later, we determined that the battery was not the problem. Still no warnings or indications of a problem with the truck. I towed it to the nearest GMC dealer the following Monday. It has been there now for 5 weeks waiting on a new 6.2L motor that according to the service department, needs to be replaced. I was told this is happening a lot across the US right now, which is the reason for no estimated completion time on my truck. I understand there is currently no recall or lawsuit even though, from what I was told, this potentially affects 880,000 vehicles. I feel that the way in which my truck stopped was dangerous and inconvenient to me and those around me. I would like to know what GM is doing to try and get these vehicles back running again and how we know that the replacement won't have the same issue a few more years down the road when the warranty is long expired. Currently in a loaner car from the dealer but as this is a registered commercial vehicle, we really prefer the truck back. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650789March 26, 2025
ENGINE
The contact owns a 2018 GMC Sierra 1500. The contact stated that at start-up there was an abnormal ticking sound coming from the engine. There were no warning lights illuminated. The local dealer was contacted; however, the vehicle was not diagnosed. The contact was informed that the vehicle was out of warranty, and that the VIN was not under recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 17,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650896March 26, 2025
ENGINE
On February 18,2025 I texted the imperial valley gmc technician because started hearing a motorcycle noise like and wanted to schedule oil change. Never responded. On February 22, 2025 while driving the the desert in the night we heard a loud noise, like when the tires get debri and the motor of the vehicle lost power. We pulled over as we could and the truck didn’t want to start. I called the dealer for an advise with no answer back. As I could I towed the truck to the dealer on March 6 and finally March 26 spoke to technician and the motor had to be replaced. Is on back order and it will take 3-4 weeks. I’m concerned because the truck didn’t gave any warning just left us on the road. I was really scared because it was deserted area and no traffic. Really unsafe in that truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650910March 26, 2025
ENGINE
I was driving my truck on I-65 around 75mph and the engine just shut down. I had to maneuver the vehicle out of traffic onto the side of the interstate. It would not restart. I had it towed to my dealership and they told I experienced total engine failure. It was caused by internal bearing failure
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650662March 26, 2025
ENGINE
GM 6.2L Engine shifted itself into neutral and shut down while my wife was alone driving 65mph on [XXX] in Tucson Arizona. No error messages or check engine signal, Vehicle Information Center advised pull over and push Start Button. Vehicle would not initially restart but did start within 5 minutes and my wife was able to limp along the 1/4 mile to the next off ramp to get off the highway. Local GMC Dealer confirmed the seized motor and immediately ordered a new GM motor. Vehicle is 18 mo's old with 26,500 miles and is sitting at the dealer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650441March 25, 2025
TIRES
The contact owns a 2011 GMC Sierra equipped with Nitto tires, Tire line: N/A, Tire size: 285/55r20, DOT number: 73BM, and Nitto tire Tire line: Ridge Grappler Tire size: 285/55r20 and DOT number 73 BM The contact stated that while driving at an undisclosed speed the contact noticed the vehicle would vibrate. An independent was made aware of the failure and informed the contact that the tire failed due to the lump found on the front driver's tire. The tire was replaced. The contact stated the failure recurred. The contact inspected the tire and the rear passenger tire also experienced the same failure. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 265, 000 and tire failure mileage was not included.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650551March 25, 2025
POWER TRAIN
The contact owns a 2021 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 24V797000 (Power Train); however, the dealer was unable to complete the recall and returned the vehicle to the contact in a worse condition than when the contact had dropped the vehicle off at the dealer. The contact stated that while attempting to drive the vehicle off the dealer parking lot, the check engine and reduced power warning lights flashed on the instrument cluster. The contact stated that he returned the vehicle to the dealer and was informed that the vehicle could not be repaired. The manufacturer was not made aware of the issue. The failure mileage was approximately 114,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650589March 25, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2020 GMC Sierra 1500. The contact stated while driving 70 MPH, the low oil pressure warning light illuminated. The contact pulled over to the side of the road and noticed that the oil level was abnormally low. The contact added oil to the vehicle and continued driving. The vehicle was taken to Mike's Garage, where it was diagnosed that the valve cover was fractured; however, the part to repair the vehicle was on backorder. The contact related the failure to TSB Number: 22-NA-027. The dealer was notified of the failure and informed the contact that the vehicle was not covered under the TSB. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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