GMC Envoy Complaints

3,582 consumer complaints on file.

#10398482May 2, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2002 GMC ENVOY. THE CONTACT STATED THAT THE VEHICLE STALLED DUE TO THE FUEL LEVEL GAUGE DISPLAYING INACCURATE FUEL LEVELS. THE FUEL LEVEL GAUGE DISPLAYED THAT THE FUEL TANK WAS FULL WHEN IN FACT, THE TANK WAS EMPTY. THE FAILURE RECURRED THREE TO FOUR TIMES AND THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THE CONTACT WAS INFORMED THAT THE FUEL GAUGE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 105,000 AND THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399010May 2, 2011
FUEL SYSTEM, GASOLINE
PLEASE ADD OUR VEHICLE WITH A GAS GAUGE THAT IS FAULTY. CONDITION BEGAN LAST FALL AND WE JUST ESCAPED RUNNING OUT OF GAS THE FIRST TIME IT HAPPENED. FUEL LIGHT INDICATES THAT THE FUEL IS EMPTY OR NEAR EMPTY WHEN IN REALITY IT IS FULL OR NEAR FULL. JUST THE OPPOSITE HAPPENS WHEN THE LIGHT INDICATES FUEL IS IN THE TANK WHEN IN REALITY, IT IS ALMOST EMPTY. OUR LOCAL MECHANIC WAS NOT SURE WHAT THE PROBLEM WAS THE REPAIR COULD APPROACH $150. WE NOW REFUEL WHEN THE TRIP ODOMETER HITS 300 OR SO MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398509May 2, 2011
FUEL SYSTEM, GASOLINE
I OWN A 2005 GMC ENVOY AND FOR THE LAST TWO MONTHS HAVE BEEN DEALING WITH A FAULTY FUEL GAUGE....I SAW ONLINE THAT A GOOD NUMBER OF OTHER GM OWNERS ARE HAVING THE SAME ISSUE. MY GAUGE JUST KEEPS READING EMPLTY TANK......EVEN WHEN TOTALLY FILLED, WILL RESET TO READ QUARTER OF TANK OF GAS WHEN IT'S STILL JUST ABOUT A FULL TANK OF FUEL. EITHER BAD SENSOR OR BRAIN BOX......MADE IN CHINA!!! ANY HELP ..[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399012May 2, 2011
FUEL SYSTEM, GASOLINE
FUEL GAUGE HAS NOT WORKED FOR APPROXIMATELY 18-24 MONTHS; MUST USE TRIP METER TO DETERMINE NUMBER OF MILES TRAVELED FOR CALCULATION OF NEXT FILL-UP. LOW FUEL INDICATOR LIGHT IS ALWAYS ON. ENGINE INDICATOR LIGHT APPEARS UPON EACH REFILL AND EVENTUALLY GOES OFF AFTER A NUMBER OF MILES ARE TRAVELED. CURRENT ODOMETER READING: 75,314
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398527May 2, 2011
FUEL SYSTEM, OTHER
FOR ABOUT 2 YEARS NOW, THE GAS GAUGE HAS HAD AN ISSUE ON MY 2006 ENVOY XL. INCORRECT READINGS AND NOW COMPLETE FAILURE. UNABLE TO USE GAUGE, HAD TO DEPEND ON MILEAGE READINGS. NO REPAIRS ATTEMPTED, DUE TO THE COST INVOLVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398531May 2, 2011
FUEL SYSTEM, GASOLINE
GASOLINE GAUGE IS NOT DISPLAYING ACCURATE AMOUNT OF GASOLINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398532May 2, 2011
FUEL SYSTEM, OTHER
I HAVE A 2006 GMC ENVOY WHICH HAS A FAULTY GAS GAUGE. WHEN I FILL UP MY GAS TANK, THE GAS GAUGE SHOWS THE TANK AS BEING "EMPTY" WITH THE ORANGE LIGHT ON INDICATING AN EMPTY TANK. AS SOME FUEL BURNS OFF THE TOP (AFTER APPROXIMATELY 20-25 MILES), THE GAS GAUGE THEN MOVES TO THE "FULL' END OF THE GAUGE. WHILE DRIVING, THE GAS GAUGE CONTINUOUSLY SHOWS THAT IT HAS MORE FUEL IN THE TANK THAN IT ACTUALLY DOES. BECAUSE I WAS CONCERNED THAT THE GAS GAUGE WAS INACCURATE AND WOULD RESULT IN RUNNING OUT OF GAS, I STARTED RESETTING MY ODOMETER AND TRACKING MILEAGE AFTER EACH FILL UP. BASED ON THE MILEAGE TRACKED THUS FAR, I ESTIMATE THE GAS GAUGE TO SHOW THAT IT HAS APPROXIMATELY 1/4 ' 1/3 MORE GAS THAN WHAT IS IN THE TANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398543May 2, 2011
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
TL*THE CONTACT OWNS A 2003 GMC ENVOY XLT. THE CONTACT STATED THE JACK THAT HOLDS THE VEHICLE UP WHILE CHANGING A FLAT WAS LOCKED IN PLACE WHICH MADE IT IMPOSSIBLE TO RELEASE AND LOWER THE VEHICLE TO THE GROUND. THE MECHANICAL JACK HAD TO BE KICKED FROM UNDERNEATH THE VEHICLE IN ORDER TO RELEASE IT. THERE WAS ALSO A CRACK IN THE REAR DRIVERS SIDE RIM. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398547May 2, 2011
FUEL SYSTEM, GASOLINE
APPROXIMATELY ONE YEAR AGO, THE FUEL GAUGE STARTED READING INACCURATELY AND SHOWING EITHER A FULL TANK OR AN EMPTY TANK. FINALLY IT JUST WENT TO THE EMPTY SIDE OF THE GAUGE. I USED THE ODOMETER TO ESTIMATE GAS USAGE AND NEVER LET IT GO OVER 300 MILES W/O A FILL UP. WHEN I TOOK IT IN FOR SERVICE, THE REPAIR SHOP DROPPED THE FUEL TANK AND REPLACED THE FUEL SENDING UNIT, THE BILL WAS APPROXIMATELY $400.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398552May 2, 2011
FUEL SYSTEM, GASOLINE
I HAVE HAD 3 FUEL GAUGE FAILURES IN GMC SUV'S I HAVE OWNED. WITHIN THE LAST 3 YEARS. THIS APPEARS TO TIE IN WITH THE CURRENT INVESTIGATION OF FALSE READINGS ON THE FUEL GAUGES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398555May 2, 2011
FUEL SYSTEM, GASOLINE
INACCURATE FUEL GAUGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398569May 2, 2011
FUEL SYSTEM, GASOLINE
GAS GAUGE NOT OPERATING PROPERLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398545May 2, 2011
FUEL SYSTEM, GASOLINE
FUEL GAUGE DOES NOT WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398591May 2, 2011
FUEL SYSTEM, GASOLINE
-FUEL GAUGE WAS ACTING FUNNY, WOULD GO FROM FULL TO EMPTY AND NOT READ THE CORRECT FUEL LEVEL. - DEALER STATED THAT THE GAUGE HAD GONE BAD AND IT WAS REPLACED UNDER EXTENDED WARRANTY, COST WAS COVERED LESS DEDUCTIBLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398580May 2, 2011
FUEL SYSTEM, GASOLINE
MY GAS GAUGE SAYS I HAVE GAS WHEN I KEEP RUNNING OUT. I HAVE TAKEN TO DEALERSHIP AND THEY REPLACED GAUGE. STILL DOES NOT WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398581May 2, 2011
FUEL SYSTEM, GASOLINE
WE HAVE A 2006 GMC ENVOY THAT HAS BEEN EXPERIENCING FUEL GAUGE ISSUES. THIS HAS CAUSED US TO RUN OUT OF FUEL AND NOW NOT BE ABLE TO RELY ON THE AMOUNT OF FUEL REMAINING. THIS SHOWS BOTH ON THE ANALOG GAUGE AND THE MILE REMAINING SECTION OF THE SUVS DASH DISPLAY SYSTEM. AFTER FILLING THE FUEL TANK THE GAUGE GOES TO EMPTY THEN JUMPS TO FULL THEN DROPS DOWN TO EMPTY AND THEN THE CHECK ENGINE LIGHT GOES ON. THIS ISSUE IS CONSTANT NOW AND CREATES A DISTRUST IN THE STATUS OF THE VEHICLE. .I HAVE READ MANY COMPLAINTS ONLINE AND NO RESPONSE TO FIX THIS PERSISTENT ISSUE BY GMC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398582May 2, 2011
FUEL SYSTEM, GASOLINE
I WAS SO HAPPY TO READ ONLINE THAT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION IS FINALLY CHECKING INTO THE PROBLEM WITH THE FUEL GAUGES ON 2007 GMC ENVOYS. I STARTED TO HAVE A PROBLEM JUST BEFORE MY ENVOY WAS 3 YEARS OLD AND ABOUT TO GO OUT OF WARRANTY. THE FIRST TIME THAT I HAD A PROBLEM IT STALLED WHEN I STOPPED AT A LIGHT AFTER EXITING I-95. THE NEXT DAY IT STALLED WHEN I WAS COMING OFF OF I-95. I TOOK IT TO THE DEALER AND THEY SAID THAT THE THROTTLE MECHANISM NEEDED TO BE CLEANED. HAD THE SERVICE DONE AND IT STILL WAS STALLING. TOOK IT BACK TO THE DEALER AND THEY KEPT IT FOR 3 DAYS AND SAID THAT BECAUSE THEY COULD NOT FIND A CODE THERE WAS NOTHING THEY COULD DO AND IT WOULD BE TOO COSTLY FOR THEM TO INVESTIGATE FURTHER. THE CAR CONTINUES TO STALL OUT JUST WHEN MY GAS TANK IS GETTING LOW (1/4 OF A TANK OR LESS). IT SEEMS TO BE OKAY WHEN IT IS RUNNING AT A HIGH SPEED BUT WHEN I SLOW DOWN ON AN EXIT OR COME TO A STOP IT STALLS. SOMETIMES THE ENGINE WILL REV AND THEN CATCH AND SOMETIMES IT WILL STALL OUT. SOMETIMES IT JUST QUIETLY QUITS --- NOTHING SHOWS UP ON THE DASH - NO LIGHTS OR GAUGES SHOW ANYTHING. I HAVE NOTICED THAT MY MILES REMAINING IS USUALLY MUCH LOWER AFTER IT STALLS THAN BEFORE. I HAVE FILED A COMPLAINT WITH GM AND I WAS MADE TO FEEL LIKE I WAS A FOOL. THEY INSISTED THAT THERE WAS NOTHING WRONG AND THAT THEY HAD NO COMPLAINTS. THE DEALER ALSO TREATED ME THE SAME WAY. I HAVE CONSIDERED GETTING RID OF THE CAR BUT I BASICALLY LIKE IT AND WORK AROUND THE PROBLEM BY NOT LETTING THE GAS TANK GO BELOW 1/4. I HOPE THAT YOUR ORGANIZATION WILL BE ABLE TO DO SOMETHING TO HELP. IT REALLY IS A VERY DANGEROUS SITUATION AND COULD CERTAINLY RESULT IN A REAR END COLLISION. PLUS I PAID A LOT OF MONEY AND HAVE A RIGHT TO EXPECT THAT WHEN THERE IS SOMETHING WRONG WITH A GMC PRODUCT GMC WOULD KNOW HOW TO FIX IT.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398607May 2, 2011
LATCHES/LOCKS/LINKAGES, POWER TRAIN:AUTOMATIC TRANSMISSION, FUEL SYSTEM, OTHER
PURCHASED THE 2005 GMC ENVOY XUV USED IN 2009 WITH 41000 MILES. WITHIN 3 MONTHS THE ENVOY STARTED HAVING REAR DOOR LATCH FAILURES. THE REAR DOOR AND GLASS CAN BE OPENED IN A TRADITIONAL SIDE DOOR MODE OR A TRUCK BED MODE. FREQUENTLY THE ELECTRONIC LATCHES THAT OPERATE TO LET THE DOOR FUNCTION IN EITHER WAY WOULD FAIL. THE ENVOY HAS BEEN IN SEVERAL TIMES OVER THREE YEARS TO HAVE ALL THE LATCHES REPAIRED AND OR REPLACED. EACH LATCH HAS BEEN REPLACED SEVERAL TIMES. WHEN THE LATCHES FAIL, AND THEY HAVE FAILED IN A CONFIGURATION THAT WHEN I TRIED TO OPEN THE DOOR IN A SIDE DOOR WAY, THREE LATCHES LET LOSE AND THE DOOR FELL OPEN WITH ONLY ONE LATCH HOLING THE REAR DOOR ON. I WAS FORCED TO HAVE TO LIFT THE DOOR BACK INTO THE SLOTS WHERE THE DOOR PEGS LOCK INTO THE LATCHES. ONE TIME THREE LATCHES FAILED AND I HAD TO USE BUNGEE CORDS TO KEEP THE DOOR CLOSED SO THAT I COULD DRIVE IT TO THE DEALER TO HAVE THE LATCHES REPLACED. THE DEALER CHARGES ME 50 DOLLARS PER VISIT PER THE WARRANTY, HOWEVER THE VEHICLE HAS TO GO IN AT LEAST 3 TIMES A YEAR TO HAVE THE LATCHED LOOKED AT AND REPAIRED OR REPLACED. THEY REPLACE THE FIXED LATCHES AT NO COST BUT I STILL GET CHARGED 50 DOLLARS FOR THE VISIT. THE WARRANTY IS SOON TO BE OFF THIS VEHICLE. ALSO THE GAS GAUGE FAILED TO OPERATE CORRECTLY WITHIN MONTHS OF OWNING THE ENVOY. THE GAS GAUGE WOULD SHOW MORE FUEL THEN WHAT I HAD, OR SHOW NO FUEL WHATSOEVER EVEN THOUGH I HAD JUST FILLED THE GAS TANK UP. THE GAUGE NEEDLE WOULD BOUNCE BACK AND FORTH ALL THE TIME OR GET STUCK FULL OR EMPTY AS WELL. IT WAS FOUND THAT THERE WAS A BAD FUEL LEVEL SENSOR IN THE TANK. IT WAS REPLACED. I HAVE ALSO HAD TO REPLACE THE FRONT PINIONS OF THE ENVOY TWICE DURING THE THREE YEARS I HAVE OWNED IT BECAUSE THEY WERE LEAKING. I HAVE ALSO HAD TO HAVE THE DIFFERENTIAL CARRIER OVERHAULED BECAUSE THE FRONT DIFFERENTIALS WERE BOTH LEAKING. THESE PINIONS AND DIFFERENTIAL REPAIRS WERE THREE DIFFERENT VISITS TO THE DEALER, NOT AT ONCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398613May 2, 2011
POWER TRAIN
THE PROBLEM STARTED OVER FIVE WEEKS AGO. THE CAR WOULD NOT START ONCE I PUT IT IN PARK. I'VE HAD THE PARK NEUTRAL SENSOR SWITCHED CHANGED AND EVERY TIME IT HAPPENS WHICH IS AFTER THE FORTH OR FIFTH TIME I PUT IT IN PARK. I'VE HAD THE CALLED TOWED OVER 10 TIMES AND MY INSURANCE HAS BEEN CANCELED BECAUSE OF IT. THE DEALERSHIP JUST KEEP TIGHTENING THE GEAR SHIFT BUT AS I SAID WHEN I DRIVE IT, IT LOOSEN UP AND THE SAME THING HAPPENS. I THINK IT DOESN'T START BECAUSE THE SECURITY SYSTEMS KICKS IN WHEN I TRY TO PUT THE CAR IN GEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398614May 2, 2011
FUEL SYSTEM, GASOLINE
I HAVE A 2005 GMC ENVOY AND THE FUEL GAUGE IS NOT WORKING PROPERLY. IT DOES NOT SHOW FULL WHEN I FILL THE TANK NOR DOES IT SHOW WHEN THE TANK IS EMPTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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