GMC Envoy Complaints

3,582 consumer complaints on file.

#10548112October 16, 2013
EXTERIOR LIGHTING
NOTICED SMOKE COMING FROM UNDER THE HOOD AND THEN PASSENGER SIDE HEAD LIGHT WENT OUT. UPON INVESTIGATION I NOTICED THE LIGHT SOCKET FOR THE HEAD LIGHT WAS MELTED. I DID SOME RESEARCH AND LEARNED THAT THIS APPEARS TO BE A VERY COMMON PROBLEM, WITH SOME ACTUALLY CAUSING FIRE OR ACCIDENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548133October 16, 2013
EXTERIOR LIGHTING
MY VEHICLE'S HEADLIGHTS HAVE STARTED TO TURN OFF FOR NO REASON, SOMETIMES WHILE DRIVING AND SOMETIMES WHILE WAITING AT A TRAFFIC LIGHT. THEY COME ON THEN WITHOUT AN INTERVENTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548180October 16, 2013
SUSPENSION, ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM
1. STARTED WITH HORN HONKING ON ITS OWN, RADIO TURNING ON AND OFF AND HEATING AND COOLING TURNING ON AND OFF AND BATTERY BEING DRAINED. DEALER REPLACED 2 BATTERIES. 2. STABILITRAK WARNING LIGHT WOULD INTERMITTENTLY COME ON AND SAY IT NEEDED SERVICED. 3. GAS GAUGE STARTED MALFUNCTIONING AFTER A FILL UP. NEEDLE WOULD FLUCTUATE AND EVENTUALLY REMAIN ON E. WAS TOLD BY DEALER IT WAS EITHER THE FUEL LEVEL SENSOR OR INSTRUMENT PANEL. 4. VEHICLE STARTED TO JERK FORWARD WHEN SITTING AT STOP LIGHT. JERKS ARE STRONG ENOUGH THAT YOU FEEL LIKE YOU WERE REAR ENDED. THEN STARTED NOTICING THE JERKS WHILE DRIVING AT HIGHWAY SPEED. 5. OIL GAUGE BEGAN FLUCTUATING FROM HIGH TO LOW. WAS AGAIN TOLD IT WAS A BAD INSTRUMENT PANEL .6. REAR AIR SUSPENSION BEGAN DEFLATING WHEN VEHICLE WOULD SIT FOR LONG PERIODS OF TIME. LOW ENOUGH THAT TIRES ALMOST TOUCH TOP OF WHEEL WELL. COMPRESSOR WOULD COME ON AND REAR END WOULD COME BACK UP TO NORMAL. NOW IT DEFLATES OVER SHORT PERIODS OF TIME AND TAKES A CONSIDERABLY LONGER AMOUNT OF TIME TO REINFLATE. I AM NOW NOTICING THAT IT IS DEFLATING SOME WHILE DRIVING. IF YOU HIT A BUMP YOU CAN FEEL THE TIRE HIT THE TOP OF WHEEL WELL. DEALER COULD NOT EXPLAIN THE JERKING. WAS TOLD THERE WAS PROBABLY AN ELECTRICAL PROBLEM CAUSING THINGS TO COME ON AND OFF. FUEL GAUGE IS BEING REPLACED FREE AS A DEFECTIVE PART. WAS TOLD REAR SUSPENSION WAS MOST LIKELY A DEAD COMPRESSOR AND TIRES COULD POSSIBLY RUB OR BLOW OUT IF SUSPENSION DEFLATES WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547423October 9, 2013
EXTERIOR LIGHTING:BRAKE LIGHTS
TL* THE CONTACT OWNS A 2000 GMC ENVOY. THE CONTACT STATED THAT THE THIRD ROW NEON BRAKE LIGHT WAS NOT GIVEN THE PROPER ILLUMINATION. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO CORRECT THE FAILURE THEREFORE, THE DEALER CUT THE THIRD ROW NEON BRAKE LIGHT CABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 88,390 AND THE CURRENT MILEAGE WAS 88,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547057October 7, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
SAFETY ISSUE: WHILE DRIVING HOME LAST NIGHT BOTH LOW BEAM HEADLIGHTS WENT OFF. PULLED OVER AND STOPPED THE VEHICLE AS IT WAS DARK. TURNED HEAD LIGHT SWITCH ON AND OFF, BUT COULD NOT GET LIGHTS TO WORK. BRIGHT LIGHTS WORKED AND SO DID DRIVING LIGHTS, THEREFORE I DROVE ON HOME. I CHECKED THE GMC WEB SITE AND FOUND NO CALLBACKS. HOWEVER UNDER PROBLEMS WITH ENVOY VEHICLES FROM GENERAL MOTORS THERE ARE REPORTS THAT THIS SAME ELECTRICAL PROBLEM IS BEING CONSIDERED FOR A CALLBACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546123September 30, 2013
FUEL SYSTEM, GASOLINE
IT LIKE IT NOT GETING ANY GAS WHEN I HIT THE GAS IN BOGGS DOWN LET OFF OTS FINE PCM IM GUESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546308September 30, 2013
SUSPENSION
TL* THE CONTACT OWNS A 2004 GMC ENVOY. THE CONTACT STATED THAT AFTER PARKING, THE VEHICLE REAR SUSPENSION DROPPED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS STATED THAT THE REAR SUSPENSION SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544905September 23, 2013
UNKNOWN OR OTHER
THE BACK PASSENGER DOORS, AT TIMES, WONT SHUT, THEY KEEP POPPING OPEN. I HAD THE PARTS REPLACED BACK IN 2009, NOW IT IS 2013 AND I HAVE TO REPLACE AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544343September 19, 2013
ENGINE, ELECTRICAL SYSTEM
MY CAR OVERHEATED ON A NORMAL DAY, ABOUT 80 DEGREES OUTSIDE. I CHECKED AND REPLACED A DEFECTIVE THERMOSTAT, AND STARTED THE ENGINE ONLY TO FIND IT MISFIRING BADLY FOR THE FIRST TIME. I GAINED ADVISE FROM A LOCAL AUTO STORE AND CHANGED MY SPARK PLUGS. WHEN I PULLED OUT THE OLD ONES, I FOUND THREE OF THE SIX COVERED IN OIL. UPON FURTHER RESEARCH, I WAS INSTRUCTED TO REMOVE THE MANIFOLD AND REPLACE THE TUBE SEALS BUT THE PLASTIC MANIFOLD COVER WOULD NOT COME OFF AS INDICATED IN A GM MECHANICS MANUAL. THIS IS THE LAST OF SEVERAL PROBLEMS I'VE HAD WITH THE 2004 GMC ENVOY XUV 2WD INLINE 6. I SEE MANY COMPLAINTS ON THE OILY SPARK PLUG ISSUE AND CRACKED MANIFOLD BUT NO TSBS. LAST YEAR, I HAD MY A/C COMPRESSOR GO OUT AND REPLACED, MY GAS TANK LEAK AND REPLACED UNDER A 'SPECIAL WARRANTY', A DIAGNOSIS THAT MY HEATER CORE IS BAD, ALL THREE MOTOR MOUNTS GO OUT AND REPLACED, AND A NUMBER OF VARIOUS SMALL ELECTRONIC COMPONENTS GO OUT. I NEED GMC TO CORRECT THESE ISSUES OUTSTANDING WITH MY VEHICLE AND EXPECT APPROPRIATE ACTION FROM THEM. I SPENT WELL OVER $40000 FOR THIS VEHICLE AND ITS NOT EVEN 10 YEARS OLD YET. GM HAS BEEN WELL KNOWN FOR LONG LIFE OF THEIR ENGINES AND BODY FRAMES, AND HAVE SAID SO ON THEIR BEHALF. THEY NEED TO LIVE UP TO THE REPUTATION I HAVE SO LOYALLY PAINTED FOR THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544361September 19, 2013
ENGINE
TL* THE CONTACT OWNS A 2002 GMC ENVOY. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE LOW OIL PRESSURE WARNING LIGHT ILLUMINATED AS THE VEHICLE IMMEDIATELY STALLED. THE VEHICLE WAS RESTARTED AND OPERATED AS DESIGNED. TWO WEEKS LATER THE FAILURE RECURRED WHILE THE CONTACT WAS DRIVING 55 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE COOLING FAN WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 150,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544519September 19, 2013
VEHICLE SPEED CONTROL
DRIVING IN A SCHOOL ZONE LOOKED AT SPEEDOMETER TO CHECK SPEED I WAS IN A 40 MPH ZONE AND SPEEDOMETER SAID I WAS DOING 70 MPH. SCHOOL ZONE HAD A " YOUR SPEED IS" DISPLAY AND I WAS ONLY GOING 38 MPH. THE SPEEDOMETER INCREASED AS I INCREASED SPEED BUT WAS 30 MPH OVER. AFTER I GOT HOME AND TURNED MY TRUCK OFF THE SPEEDOMETER STILL SHOWED MPH. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544194September 18, 2013
SERVICE BRAKES, POWER TRAIN
UPON SHIFTING TRANNY INTO PARK GEAR VHECILE CONTINUED TO ROLL FORWARD OR BACKWARD NOTE : UPON PUSHING IN SHIFTER RELAESE BUTTON SHIFTER ENGAED IN PARK GEAR HOWEVER INDICATOR DISPLAYED DRIVE INTERNAL FAILURE CABLE BROKEN AND EMERGENCY BRAKE DID NOT WORK SO I HAD MY NEIGBOR PUT BRICKS BEHIND THE REAR WHEELS ALL THE WHILE THE CAR SHUT ITSELF OFF AND THE STEERING WHEEL LOCKED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544241September 18, 2013
ENGINE
I STARTED MY VEHICLE IN THE AM AND IT MADE A LOUD MUFFLED NOISE. TOOK IT TO THE MECHANIC AND HE SHOWED ME A PICTURE OF A CRACK IN TH EXHAUST MANIFOLD. I LOOKED ONLINE AND SAW RECALLS FOR OTHER YEARS AND MODELS FOR GMC AND CHEVY. I THINK THE 2008 CHEVY ENVOY SHOULD BE INCLUDED. IT SEEMS TO BE THAT THE MANIFOLD IS DEFECTIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544152September 17, 2013
FUEL SYSTEM, GASOLINE
RAN OUT OF GAS WITH THE FUEL GAUGE READING HALF FULL (VEHICLE HAD APPROX 50K MILEAGE). AFTER PUTTING A COUPLE OF GALLONS IN THE TANK WENT TO THE GAS STATION AND FILLED THE TANK. WHEN THE VEHICLE WAS STARTED THE GAUGE BOUNCED TO FULL AND THEN TO EMPTY. IT BEGAN BOUNCING UP AND DOWN CONTINUOUSLY, SOMETIMES SETTLING AT HALF FULL OR AT EMPTY. IT CONTINUES TO DO THIS TODAY (9/16/13) BUT MOSTLY STAYS ON EMPTY WITH THE FUEL GAUGE LIGHT ON ALL THE TIME REGARDLESS OF HOW MUCH GAS IS IN THE TANK. WE NOW USE THE TRIP ODOMETER TO GAUGE THE DISTANCE WE TRAVEL SO WE KNOW WHEN TO REFUEL. WE WERE TOLD BY OUR DEALER THAT IT WAS THE FUEL SENSOR AND WOULD COST AROUND $600-$700 TO REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543841September 16, 2013
FUEL SYSTEM, GASOLINE
FUEL GAUGE READS EMPTY EVEN WHEN TANK IS FULL. FIRST NOTICED ISSUE SEVERAL MONTHS AGO, AFTER FILLING THE TANK. THE GAUGE WOULD BEGIN READING CORRECTLY AFTER DRIVING FOR A WHILE. RAN OUT OF FUEL IN FEB. DUE TO INACCURATE READING. CURRENTLY GAUGE HAS BEEN READING EMPTY FOR 4 WEEKS, EVEN AFTER SEVERAL TRIPS TO THE GAS STATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543598September 14, 2013
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, EQUIPMENT:APPLIANCE:AIR CONDITIONER
MY 2007 GMC ENVOY HAS BEEN EXPERIENCING ONGOING ISSUES WITH THE AIR CONDITIONING SYSTEM. THE AIR CONDITIONER ITSELF FUNCTIONS WELL WHEN IT'S WORKING, BUT A FEW MINUTES AFTER TURNING IT ON THE BLOWER STOPS WORKING. I'VE ALSO NOTICED THAT AFTER THE CONTROLS ARE TURNED OFF AND THE UNIT STAYS OFF FOR A COUPLE OF HOURS IT WILL BEGIN TO WORK AGAIN IF TURNED ON AGAIN. IT SEEMS OTHER USERS ARE HAVING SOME OF THE SAME ISSUES. I WOULD REALLY LIKE INFORMATION ON FILING A RECALL REQUEST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543447September 13, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2004 GMC ENVOY XL. THE CONTACT STATED THAT AFTER ENTERING THE DRIVEWAY, SHE SHIFTED INTO PARK BUT THE GEAR SELECTOR INDICATED THAT THE VEHICLE WAS STILL IN DRIVE. THE VEHICLE THEN ROLLED AWAY. THE VEHICLE WAS TOWED TO THE DEALER, WHO STATED THAT THE GEAR CABLE HAD FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 132,193. UPDATED 11/19/13*LJ THE CONSUMER STATED UPON SHIFTING THE GEAR INTO PARK, THE VEHICLE CONTINUED TO ROLL FORWARD. ONCE THE CONSUMER PUSHED THE SHIFTER RELEASE, AN INDICATOR DISPLAYED INTERNAL FAILURE CABLE BROKEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542676September 9, 2013
STRUCTURE:BODY, ELECTRICAL SYSTEM, VISIBILITY
AFTER SIX MONTHS HAVING PURCHASED THIS USED VEHICLE FROM A LOCAL DEALER, I NOTICED THAT THE DRIVER'S DOOR WAS NOT WORKING PROPERLY, NOR WERE THE POWER WINDOW DEVICES, CONTROLS, POWER LOCKS AND ALSO THE VISIBILITY OF DRIVER'S REAR WINDOW. I NOTICED THAT THE DOOR WOULD OVERHEAT AND SOMETIMES I CAN SMELL AN ODOR SIMILAR TO WHEN SOMETHING IS BURNING. I HAVE TAKEN THE VEHICLE TO A MECHANIC AND FINDING THE SOLUTION TO THE PROBLEM HAS BEEN DIFFICULT. ON JUNE 2013, I READ ON THE MSN WEBSITE THAT THE GMC ENVOYS FOR 2006 AND 2007 WERE BEING RECALLED (RECALL #13V248000) IN REGARDS TO DRIVER'S MASTER POWER WINDOW SWITCH. SINCE I AM HAVING THIS SAME PROBLEM, WITH MY 2003 ENVOY, I CALLED GMC AND EXPLAINED TO HER THAT I AM HAVING THAT SAME ISSUE WITH MY 2003 ENVOY. SHE INDICATED THAT GMC WOULD PAY FOR THE DIAGNOSTIC FEE LABOR EVEN THOUGH MY CAR'S MILEAGE WAS NOT UNDER WARRANTY AND THAT THE RECALL WAS ONLY FOR 2006 & 2007 ENVOYS. SHE CONNECTED ME TO [XXX] FOR AN APPT. WITH BALISE THE FOLLOWING DAY. SHE ASSIGNED A CASE NUMBER 71-1219059371. THE FOLLOWING DAY, AUGUST 28, 2013, I WENT TO MY APPOINTMENT AT 11 AM. AND LEFT MY CAR. ABOUT AN HOUR LATER, I GET A CALL FROM GMC INDICATING TO ME THAT SHE WAS SORRY, BUT THAT GMC COULD NOT COVER THE COST OF DIAGNOSTIC FEE LABOR. I SAID, "THAT IS NOT WHAT YOU TOLD ME YESTERDAY" AND SHE REPLIED, "I AM SORRY, I WAS NOT AUTHORIZED TO TELL YOU THAT". I SAID TO HER, "I WOULDN'T HAVE TAKEN TIME OFF FROM WORK, ASK FOR A RIDE, BE WITHOUT TRANSPORTATION IF YOU HAD TOLD ME THAT BEFORE". I ALSO SAID TO HER, "HOW CAN YOU TELL ME YOU ARE COVERING THE COST YESTERDAY AND TODAY CHANGE YOUR MIND". ALL SHE RESPONDED WAS, "I AM SORRY". I ASKED TO SPEAK TO HER SUPERVISOR BY THE NAME OF [XXX] AND THE SUPERVISOR JUST SAID THAT HER EMPLOYEE WAS NOT AUTHORIZED TO SAY TO ME THAT GMC WOULD COVER THE COST. I STILL HAVE THE SAME SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542096September 5, 2013
ELECTRICAL SYSTEM, VISIBILITY/WIPER, FUEL SYSTEM, GASOLINE
WIND SHIELD WIPERS WOULD GO ON .NOW THEY WON'T GO OFF. ENGINE LIGHT WONT GO OFF FEELS LIKE THE CAR IS GOING TO STALL OUT. MECHANIC SAID IT WILL GET WORSE AND WILL START STALLING OUT. I SEE A LOT OF COMPLAINTS ON THESE CARS ABOUT THE SAME THING I HAVE GOING ON. MY GAS GAUGE WONT WORK. I BROUGHT MY CAR FOR THE RECALL FOR THE DRIVERS DOOR LAST YEAR AND NOW MY KEYS WON'T UNLOCK THE DOORS. ONLY THE REMOTE WILL OPEN IT. WHEN I CALLED ABOUT THE DOORS AND WINDOWS NOT WORKING THEY SAID MY VIN WASN'T UNDER RECALL I CALLED YOU AND YOU GOT IT FIXED FOR ME. I THINK THEY NEED TO CHECK THE ELECTRICAL PROBLEMS ON THE ENVOYS. I HAVE THE SAME COMPLAINTS SO SOMETHING IS WRONG WITH THESE VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10538282September 1, 2013
STRUCTURE:BODY:HATCHBACK/LIFTGATE, VISIBILITY:GLASS, SIDE/REAR
I WAS DROPPING MY BOAT OFF AT THE LOCAL STORAGE YARD WHERE I KEEP IT. I OPENED THE REAR HATCH OF MY ENVOY TO GET A BUCKET OUT OF THE INSIDE WHERE I KEEP THE BOAT'S ACCESSORIES.. THE HATCH WAS OPEN FOR APPROXIMATELY 2 MINUTES WHEN IT EXPLODED AND RAINED GLASS ALL OVER ME AND INTO MY RIGHT EYE. IT SOUNDED LIKE A SHOTGUN WENT OFF, BUT I WAS THE ONLY PERSON AROUND. APPROXIMATELY ONE YEAR EARLIER, THE CHMSL PLASTIC FLEW OFF ON THE HIGHWAY ALMOST HITTING ANOTHER CAR THAT SWERVED TO AVOID IT BEHIND ME. THIS IS A COMMON PROBLEM AS I HAVE COME TO FIND OUT AND GM HAS REDESIGNED THE BACK DOOR . MINE SITS IN THE DRIVEWAY AND I AM NOT ABOUT TO SPEND 700 ON GLASS SO IT CAN HAPPEN AGAIN AND POSSIBLY HURT SOMEONE ELSE. *JS
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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