GMC Envoy Complaints

3,582 consumer complaints on file.

#10633781September 16, 2014
POWER TRAIN
THIS MORNING, MY WIFE WAS PARKING AT ONE OF OUR KID'S SCHOOLS WHEN THE TRANSMISSION SYSTEM FAILED TO RESPOND. SHE ATTEMPTED TO PUT THE VEHICLE IN PARK, BUT IT WOULD NOT INITIALLY. ONCE THE SHIFTER WOULD MOVE FORWARD, THE VEHICLE DIED, AND CONTINUED TO ROLL FORWARD EVEN THOUGH THE SHIFTER WAS POSITIONED AS IF IN PARK. SHE HAD THE PRESENCE OF MIND TO LET IT ROLL UNTIL STRIKING THE PARKING SPOT CEMENT BUMPER. SHE REMOVED THE KEY FROM THE IGNITION, THEN ATTEMPTED TO RESTART THE VEHICLE WITH NO SUCCESS AND THE SHIFTER BUTTON WOULD NOT DEPRESS. SHE PANICKED BECAUSE OF LOOSING CONTROL OF THE VEHICLE WITH SO MANY SMALL KIDS AROUND AND CALLED ME. I LEFT WORK, AND UPON ARRIVAL ATTEMPTED TO TROUBLESHOOT WHAT CAUSED THE INCIDENT. I STARTED AT THE SHIFTER, SO I LOOSENED ALL THE COVERS AROUND IT, IN CASE THERE WAS SOMETHING BINDING THE SHIFTER. I ACTUALLY DID FIND SEVERAL SMALL ITEMS THAT HAD FALLEN IN THE COMPARTMENT THROUGH THE FRONT EDGE OF THE CENTER CONSOLE COVER ASSEMBLY. REMOVING THESE ITEMS STILL DID NOT ALLOW RESTARTING OF THE VEHICLE. I THEN LOOKED UNDERNEATH THE VEHICLE, AND DISCOVERED THAT THE LINKAGE FROM THE SHIFTER TO THE TRANSMISSION HAD SEPARATED. I MANIPULATED THE INPUT LEVER AT THE TRANSMISSION WITH MY HAND AND NOTICED THAT IT HAD MOVEMENT IN BOTH DIRECTIONS, WHICH MEANT THE TRANSMISSION WAS ACTUALLY NOT IN PARK. AFTER POSITIONING THE INPUT LEVER AT THE TRANSMISSION TO PARK, THE VEHICLE DID START. I SHUT THE VEHICLE OFF AND RECONNECTED THE SEPARATED LINKAGE. I WAS SHOCKED TO SEE THAT THE PIECE THAT MAINTAINS SUCH AN IMPORTANT LINKAGE CONNECTED APPEARS TO BE MADE FROM A PLASTIC. TO ME THIS IS A MAJOR ISSUE THAT CAN CAUSE SOMEONE TO POTENTIALLY HAVE A VEHICLE STUCK IN A MOVEMENT CAUSING GEAR, AND DUE TO A LINKAGE SEPARATION HAVE NO WAY TO PROPERLY TURN THE VEHICLE OFF (UNTIL IT RUNS OUT OF GAS), TO MADE FROM PLASTIC. PLEASE LOOK INTO THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632704September 12, 2014
SUSPENSION, AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC)
MY SERVICE STABILITRAK AND AIR BAG LIGHTS HAS BEEN ON SINCE I PURCHASED THE VEHICLE. I HAVE TAKEN IT TO A MECHANIC AND THEY STATED THAT THEY DID NOT SEE A PROBLEM. I WAS WONDERING IF THIS IS AN ON-GOING ISSUE AND IF THERE ARE ANY RECALLS FOR THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632787September 12, 2014
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL* THE CONTACT OWNS A 2007 GMC ENVOY 360. THE CONTACT STATED THAT THE DRIVER SIDE MASTER POWER WINDOW CONTROL PANEL FAILED TO WORK. THE CONTACT WAS UNABLE TO ROLL THE WINDOW UP AND DOWN. THE DEALER STATED THAT THE DRIVER SIDE MASTER POWER WINDOW SWITCH MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V404000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632374September 11, 2014
AIR BAGS
ON SEPTEMBER 16TH, 2011, I WAS INVOLVED IN AN AUTO ACCIDENT THAT WAS A HEAD ON CRASH. THE AIR BAGS NEVER DEPLOYED AND I SUSTAINED BACK INJURIES. ON SITE OF THE ACCIDENT MY BACK WAS HURTING SOME BUT DID NOT GO TO HOSPITAL UNTIL LATER THAT EVENING, AFTER THE ADRENALIN AND THE SHOCK WORE OFF. I NOW HAVE SEVER BACK PROBLEMS WITH A LOT OF PAIN AND WAS DECLARED DISABLED IN 2012. AT THE TIME OF DOING RESEARCH I WAS TOLD BY ON-STAR, WHICH NEVER CAME ON, THAT IF MY AIR BAGS DIDN'T DEPLOY THEY WOULDN'T COME ON.. BUT, THE FRAME WAS BENT SO BAD THAT THEY TOTALED THE VEHICLE, WITH A LOT OF OTHER DAMAGE. THE WHOLE FRONT WAS DAMAGED, THE BUMPER WAS DESTROYED ALONG WITH DAMAGE TO THE MOTOR. AND WE COULD NOT UNDERSTAND WHY THE AIR BAGS DID NOT DEPLOY. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10632558September 11, 2014
ELECTRICAL SYSTEM
ON 7/5/2014, OUR HOUSE WAS DESTROYED BY FIRE. INVESTIGATOR DETERMINED THE FIRE STARTED IN THE GARAGE WHERE OUR 2007 GMC ENVOY WAS PARKED (10:00PM). ON 8/8, WE WERE WATCHING MORNING NEWS OVER COFFEE, AND IT WAS ANNOUNCED THAT GM WAS RECALLING 2006 AND 2007 CHEVY TRAILBLAZERS AND GOMC ENVOYS, AND OWNERS WHERE ADVISED NOT TO PARK THEIR VEHICLES NEAR ANY STRUCTURE AS THE VEHICLE MAY CATCH FIRE. WE NOTIFIED OUR INSURANCE COMPANY OF THE RECALL, PROVIDED THEM WITH THE RECALL ITSELF, WHICH ARRIVED AT OUR HOME ON 9/6. OUR COMPLAINT IS THAT GENERAL MOTORS TOOK FAR TOO LONG TO ANNOUNCE THIS RECALL, AND IN SO DOING COST US OUR HOME, OUR GARAGE, OUR CAR, MY WOODWORKING SHOP AND ALL THE TOOLS CONTAINED THEREIN, AND OUR STORAGE SHED, OR IN OTHER WORDS, EVERYTHING WE OWNED. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10632111September 10, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 GMC ENVOY DENALI. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED AFTER SEVERAL ATTEMPTS. THE FAILURE OCCURRED NUMEROUS TIMES. THE DEALER REPLACED THE IGNITION SWITCH. IN ADDITION, THE OIL GAUGE READING FLUCTUATED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632249September 10, 2014
ENGINE
ROUGH IDLE WHILE IN PARK AND WHILE SHIFTING TO SECOND GEAR. ENGINE LIGHT FLASHING, OIL IN SPARK PLUG WELLS, CYLINDER MISFIRE ON CYLINDER #4. CHANGED SPARK PLUGS & WIRES, THIS DID NOT REMEDY THE SITUATION. I HAD THE SUV FOR 1 MONTH AND THE DRIVE TRAIN WENT BAD. TWO MONTHS LATER, I GOT MY TRUCK BACK FROM THE MECHANIC BECAUSE PARTS NEEDED TO BE CERTIFIED BY A GM ENGINEER. I HAVE HAD NOTHING BUT MECHANICAL FAILURES SINCE 2010 WHEN I BOUGHT THE VEHICLE. NOW I HAVE AT LEAST FIVE TROUBLESHOOTING CODES AND NOW I'M BEING TOLD THAT THE CYLINDER HEAD NEEDS REPLACED. THIS SHOULDN'T BE HAPPENING AND I KNOW NOW THAT I WILL NEVER BUY ANOTHER GMC PRODUCT EVER AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632265September 10, 2014
EQUIPMENT:MECHANICAL, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
ENVOY 360 SPEEDOMETERS 2004 READS IM GOING 150 MPH ALL THE TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631914September 9, 2014
AIR BAGS
MY WIFE WAS IN THE CAR ALONE. VEHICLE RAN OFF ROAD, CRASHED INTO PARKED TRUCK, AIR BAG DID NOT DEPLOY. WIFE DIED OF "CLOSED CHEST TRAUMA", *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
1
#10631432September 8, 2014
EXTERIOR LIGHTING
BOTH HEADLIGHTS STOP WORKING SIMULTANEOUSLY. REPLACED RELAY WHICH FIXED PROBLEM. BOTH HEADLIGHTS AGAIN STOPPED WORKING SEPTEMBER 2014. BRIGHTS WORK BUT NOT LOW BEAM. VERY DANGEROUS SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630915September 5, 2014
ELECTRICAL SYSTEM, STEERING, SERVICE BRAKES
THE SUV HAS SHUT OFF ON ME THREE TIMES IN THE LAST 2 1/2 YRS (THE TIME I HAVE OWNED IT. ) EACH TIME I WAS JUST DRIVING ON THE CITY STREETS GOING ABOUT 30 MPH. ALL OF A SUDDEN THE CAR JUST SHUT OFF AND ALL LIGHTS, ETC JUST TURNED OFF. I AM CONCERNED WONDERING IF PERHAPS THERE IS A PROBLEM WITH THE 2005 ENVOY IGNITION SWITCH AS WELL? NO, IT WAS NOT THE BATTERY OR ANYTHING TO DO WITH THE SERVICING OF THE SUV. I TAKE CARE OF THE VEHICLE AND I DON'T DRIVE 200 MILES A MONTH. I GUESS I AM LUCKY THAT EACH TIME I WAS NOT GONG FAST AND THE SUV JUST SLOWED DOWN AND CAME TO A STOP, ON THE SIDE OF THE ROAD. HOWEVER THE 2ND TIME, I HAD 2 LITTLE GIRLS IN THE CAR WITH ME AND IT CONCERNED ME A GREAT DEAL.EACH TIME THE SUV STARTED BACK UP AND I WAS ABLE TO RESUME DRIVING AFTER ABOUT 2 MINUTES. WHAT IF I HAD BEEN GOING FASTER ? WHAT IF I HAD BEEN ON A HIGHWAY ETC. IF THERE IS AN ISSUE WITH THE IGNITION, PLEASE LETS FIX IT BEFORE SOMEONE DIES. I WILL MAKE SURE EVERYONE IN MY FAMILY KNOW ABOUT THE SHUT OFF PROBLEMS I HAVE HAD WITH THE CAR. JUST IN CASE SOMETHING HAPPENS WHILE I AM DRIVING IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630088September 2, 2014
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 GMC ENVOY XL. THE CONTACT STATED THAT THE POWER WINDOWS AND POWER LOCKS FAILED INTERMITTENTLY. THE CONTACT ALSO STATED THAT THE WINDSHIELD WIPERS WOULD INDEPENDENTLY OPERATE WHEN THE SWITCH WAS IN THE OFF MODE. IN ADDITION, THE CONTACT SMELLED A BURNING ODOR. THE DEALER DISCOVERED THAT THE WINDOW SWITCH WAS BURNED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V404000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10629867September 1, 2014
EQUIPMENT, AIR BAGS
AIR BAGS FAILED TO DEPLOY ON OUR GM XUV AFTER MAJOR CRASH INTO DRIVERS SIDE DOOR AND SIDE FRAME. CALLED LOCAL DEALER, REFERRED TO GM REGIONAL, SAID "THEY DIDN'T MAKE THE AIR BAGS". WROTE TO GM HOME OFFICE REFERRED BACK TO REGIONAL. REGIONAL SAID FILE WAS IN "LEGAL" GAVE UP TRYING.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10629019August 28, 2014
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
FEBRUARY OF 2014, GAS GAUGE STARTED TO GO HAYWIRE. AFTER APPROXIMATELY 100 MILES, NEEDLE OF GAS GAUGE GOES TO EMPTY AND LOW GAS INDICATOR LIGHT COMES ON. NOVEMBER OF 2013, PASSENGER AIR BAG INDICATOR LIGHT STAYS ON. DOES NOT MATTER IF SEAT IS EMPTY OR OCCUPIED. JULY 2011, RIGHT/FRONT WINDOW REGULATOR CABLE BROKE-REPLACEMENT COST ME $340.00. AT THIS TIME SHOP FOUND THAT FRONT DIFFERENTIAL CASE LEAKING. THIS WAS REPLACED AT NO CHARGE. HAVE NOT OWNED A GM PRODUCT IN OVER 15 YEARS, NOW I KNOW WHY. COME ON GM STAND BEHIND YOUR PRODUCTS, NO MATTER WHAT YEAR THEY WERE MANUFACTURED. YOU CLAIM THAT YOUR VEHICLES ARE ON THE ROAD FOR YEARS AND YEARS, REALLY...KIND OF HARD TO DRIVE AND TRUST A VEHICLE THAT DOES NOT FUNCTION PROPERLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629044August 28, 2014
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
I WAS DRIVING ABOUT 65MPH DOWN I-35 IN AUSTIN, TEXAS AND SUDDENLY MY CAR DROPPED TO ABOUT 40MPG AND THE "STABILITRAK OFF" MESSAGE APPEARED. A DEFINITE SAFETY HAZARD BECAUSE SOMEONE COULD HAVE, AND ALMOST DID, REAR-END ME. I HAD TO GET OFF THE FREEWAY AND TURN MY CAR OFF FOR ABOUT 10 MINUTES. RESTARTED AND MADE IT HOME OK. TODAY, AUGUST 28, THE SAME THING HAPPENED AGAIN.. IT HAPPENS WITHOUT ANY WARNING. THERE SHOULD BE A SAFETY RECALL ON THIS. I'M SURPRISED THAT THERE HAS NOT BEEN A MAJOR INCIDENT WHEN THIS HAPPENS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627724August 28, 2014
ELECTRICAL SYSTEM
2005 GMC ENVOY. CONSUMER WRITES IN REGARDS TO CONCERNS THAT VEHICLE HAS NOT BEEN INCLUDED IN THE IGNITION SWITCH RECALL. *SMD THE CONSUMER STATED THE VEHICLE SUDDENLY STALLED, WHILE DRIVING 70 MPH. THE SPEEDOMETER WENT TO ZERO, AND ALL THE LIGHTS WENT OUT. THE CONSUMER WAS UNABLE TO STEER THE VEHICLE. ACCORDING TO THE REPAIR INVOICE, THE IGNITION SWITCH DROPPED OUT VOLTAGE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628866August 27, 2014
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR WAS UNABLE TO OPEN AND THE REAR PASSENGER DOOR FAILED TO FULLY CLOSE AND LOCK. THE VEHICLE WAS TAKEN TO A DEALER WHERE NO DIAGNOSTIC WAS RUN. NO REPAIRS WERE MADE TO THE VEHICLE AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628449August 26, 2014
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2002 GMC ENVOY. THE CONTACT STATED THAT THE PASSENGER SIDE BRAKE LIGHT AND THE DRIVERS SIDE DAY HEADLIGHT FAILED. THE CONTACT WAS MADE AWARE THAT THE VEHICLE WAS NOT INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 07E014000 (EXTERIOR LIGHTING). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627999August 25, 2014
ELECTRICAL SYSTEM
SPEEDOMETER IS STAYING ON100 MILES PER HOUR, WILL NOT MOVE OR GO BACK TO 0. ARE ALL GMC LIKE THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628024August 25, 2014
SUSPENSION
THE AIR SUSPENSION FAILS TO INFLATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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