GMC Envoy Complaints

3,582 consumer complaints on file.

#10345733July 27, 2010
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 1995 GMC ENVOY. THE CONTACT STATED THAT THE FUEL LEVEL GAUGE WOULD READ INACCURATE FUEL LEVELS. THE GAUGE WOULD READ THAT THE FUEL TANK WAS EMPTY WHEN IN ACTUALITY, THE FUEL TANK WAS ONE HALF FULL. THE FUEL GAUGE WOULD ALSO INTERMITTENTLY FLUCTUATE BACK AND FORTH TO WHERE THE CONTACT WAS UNSURE WHAT LEVEL OF GASOLINE WAS IN THE FUEL TANK. THE DEALER WAS CONTACTED AND ADVISED THAT THE FUEL SENSOR POSSIBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 79,000 AND THE CURRENT MILEAGE WAS 81,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344710July 22, 2010
FUEL SYSTEM, GASOLINE
HELLO, I AM SECOND OWNER OF GMC ENVOY SLE 2003 CAR. COUPLE MONTHS AGO THE LIGHT CHECK ENGINE SOON STARTED APPEARS AND DISAPPEAR AFTER FILLING GAS AND SEVERAL TRIPS. JUNE THIS YEAR I WENT TO DEALER SERVICE FROM WHERE I BUY THE CAR THREE YEARS AGO .THEY FIXED SOME THING (HOUSING AND / OR GASKET, THERMOSTAT REPLACE AND FOR CAMPAIGN 07076: FUEL SENDER MODULE UPDATE T5714 FUEL SENDER ASSY REPLACEMENT AND ETC). AFTER 600 MILES THE LIGHT APPEARS AGAIN AND STAYS STEADY. I CALLED TO MY DEALER, BUT NOW THE DEALER IS OUT OF BUSINESS. I WENT TO OTHER SERVICE. THE SERVICE ADVISOR SAD ME THAT THE REASON FOR THE LIGHT ON IS THE CAR HAS GAS TANK LEAKING NEAR FUEL FILLER TUBE AREA MAY BE FROM CORROSION OR CRACK AND THAT'S MEAN NEAR $1500 FOR BRAND NEW TANK AND SERVICE AND COUPLE DAYS FOR DELIVERY THE TANK. BECAUSE I DON'T UNDERSTOOD VERY WELL THE EXPLANATIONS AND DIDN'T KNOW HOW DANGEROUS THIS LEAKING IS I LEFT VERY UPSET WITHOUT REPAIRED. I CALLED TO GMC TO ASK: IS IT NORMAL FOR 7-TH YEAR OLD CAR TO CHANGE THE GAS TANK. I THINK THIS IS RIDICULOUS. (AFTER OWN THE CAR, THREE YEAR AGO, I DIDN'T HIT IT.) FOLLOW DISCUSSION WITH TWO DEPARTMENTS AND AFTER ALL I UNDERSTOOD: THIS IS MY PROBLEM AND RESPONSIBILITY IS MINE. THAT IS IT. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344471July 21, 2010
EXTERIOR LIGHTING
2004 ENVOY: REAR BRAKE LIGHTS AND PARKING LIGHTS HAVE FAILED FREQUENTLY AND NEEDED REPLACEMENT 6 TIMES IN 6 MONTHS. BRAKE LIGHT FAILURE IS A SAFETY HAZARD. IT MAY RESULT IN AN ACCIDENT. I SAW A RECALL ON NHTSA WEBSITE ABOUT THIS PROBLEM. TOOK CAR AND NHTSA PAPERWORK TO GM DEALER . DEALER SAID RECALL WAS FOR VEHICLES BEFORE AND AFTER MINE. THIS CONFLICTS WITH NHTSA CAMPAIGN NUMBER #04V527000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343796July 18, 2010
ELECTRICAL SYSTEM
IN DECEMBER 2009 MY 2004 ENVOY XL'S TACHOMETER WENT OFF LINE. IT STARTS AT ABOUT THE 3 O'CLOCK POSITION. THEN A MONTH LATER THE ODOMETER STUCK AT ABOUT 40 MILES PER HOUR EVEN THOUGH I WAS STOPPED OR OBVIOUSLY DOING OVER 40. WHEN THE VEHICLE IS TURNED OFF AND RESTARTED IT CORRECTED ITSELF BUT WAS ERRATIC AND WOULD TICK ITS WAY UP TO ABOUT 40-50MPH THEN WOULD STOP GOING UP. THIS HAS BEEN AN ONGOING PROBLEM WITH MANY 2004 ENVOYS. THE DEALER SAID IT WAS A INSTRUMENT PANEL PROBLEM AND THAT THEY WOULD HAVE TO REPLACE IT AT A COST OF AROUND $500.00 THIS IS A SERIOUS SAFETY PROBLEM. WHEN REDUCING SPEED TO ACCOMMODATE A CURVE THAT RECOMMENDS A REDUCED SPEED I CAN NOT TELL WHAT MY ACTUAL SPEED IS TO SAFELY MAKE THE CURVE. SPEED LIMITS ARE POSTED FOR SAFETY REASONS AND IF WE CANT TELL HOW FAST WE ARE GOING DO TO A FAULTY INSTRUMENT PANELS IT PUTS PEOPLE IN DANGER. DEALERS AND GMC SEEM TO KNOW ABOUT IT AND HAVE NOT YET RECALLED THE VEHICLES TO CORRECT THE SAFETY PROBLEM NOT TO MENTION THAT $500.00 IS A LOT OF MONEY FOR MOST PEOPLE TO HAVE TO PAY FOR A SAFETY PROBLEM THAT THE MANUFACTURE SHOULD BE FIXING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343704July 17, 2010
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM, EXTERIOR LIGHTING, INTERIOR LIGHTING, VEHICLE SPEED CONTROL, VISIBILITY
MY SPEEDOMETER HAS STOPPED WORKING. THE GAS GAUGE SAYS EMPTY WHEN I HAVE JUST FUELED THE CAR TO FULL. THE CAR WILL SURGE FORWARD WHEN I AM BACKING OUT OF THE DRIVE WAY AND PUTTING CAR IN DRIVE. I HAVE TO IMMEDIATELY PRESS ON THE BRAKE AND RETURN THE CAR TO NEUTRAL POSITION TO STOP FROM RUNNING INTO PARKED CARS OR THE CURB. TONIGHT WE WERE LEAVING THE PARK AND BOTH HEADLIGHTS ( LOW BEAM) ARE NOT WORKING. ALL OTHER LIGHTS AND FLASHERS ON THE CAR WORK. THE INTERIOR LIGHT ON THE LEFT HALF OF THE A/C CONTROLLER DOES NOT WORK.THE MOTOR IN THE REAR WINDOW WENT OUT. THE DEALERSHIP CHARGED ME $ 1000 TO REPLACE THE MOTOR AND THEN THEY ADVISED ME THAT THE MIDDLE WINDOW MOTOR WAS BAD AND THAT WOULD BE AN ADDITIONAL $600 TO REPAIR. I ONLY COULD AFFORD THE BACK WINDOW MOTOR. THIS CAR IS MY ONLY MODE OF TRANSPORTATION AND I CANNOT BELIEVE THAT GM HAS NPT PLACED A RECALL ON ALL OF THESE ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343572July 16, 2010
FUEL SYSTEM, GASOLINE
DEFECTIVE FUEL TANK. LEAKS FUEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343594July 16, 2010
ELECTRICAL SYSTEM
THE SPEEDOMETER ON THE 2004 GMC ENVOY IS INOPERATIVE AND IS STUCK IN THE 120 MPH POSITION. FOR ABOUT ONE MONTH BEFORE, THE NEEDLE WAS VERY ERRATIC AND JUMPED AROUND, SOMETIMES FROM 10 MPH TO UP TO 30 MPH. DURING THE ERRATIC PHASE, I TOOK THE VEHICLE TO THE DEALER AND THEY SAID THEY DID NOT NOTICE A PROBLEM. I HAVE NOT TAKEN ANY STEPS TO FIX IT NOW THAT IT IS STUCK AT 120 MPH BECAUSE THE VEHICLE IS OUT OF WARRANTY AND THE DEALERSHIP WILL NOT COVER THE COST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343685July 16, 2010
FUEL SYSTEM, OTHER
STRONG SMELL OF GAS BEFORE AND AFTER STARTING ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343098July 14, 2010
EQUIPMENT
ON JUNE 26,2010, I HAD A FLAT TIRE. I OWN A 2002 GMC ENVOY. LUCKILY I WAS AT HOME WHEN I NOTICED I HAD A FLAT TIRE ON THE PASSENGER SIDE REAR. I'VE CHANGED FLATS BEFORE SO I FIGURED OK, I MIGHT AS WELL GET STARTED. TO MY HORROR I DISCOVERED THE HOIST ON THE UNDERSIDE OF THE VEHICLE WOULD NOT LOWER THE SPARE TIRE. I COULD NOT BELIEVE THIS WAS HAPPENING. AFTER TRYING FOR SEVERAL HOURS UNDERNEATH THE VEHICLE I GAVE UP. SO MY WIFE SAID CALL ROADSIDE ASSISTANCE TO HELP. I CALLED THEM AND THEY CAME TO MY HOME TO ASSIST. I HAD THE VEHICLE JACKED UP AND SUPPORTED SO THE DRIVER OF THE TOWTRUCK WOULD TAKE A LOOK. UNFORTUNATELY, THERE WAS NOTHING HE COULD DO EITHER. THIS IS NOW TOTAL FRUSTRATION. AFTER SEVERAL HOURS OF DELIBERATION, I DECIDED TO GO ON THE INTERNET TO FIND A FIX FOR THIS PROBLEM. LUCKILY, I FOUND A FORUM OF OWNERS WHO HAD THE SAME TYPE OF VEHICLE AND WHO HAD EXPERIENCED THE SAME PROBLEMS I HAD. THEIR SUGGESTION WORKED FOR ME, HOWEVER, THE REAL PROBLEM STILL EXISTS WITH HOIST ON THE VEHICLE. IN MY OPINION, THIS IS A VERY SEVERE PROBLEM WHICK REQUIRES A RECALL. GM MADE A HUGE GAFFE WITH THIS ONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343202July 14, 2010
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2003 GMC ENVOY XL. THE CONTACT STATED THERE WAS AN OVERPOWERING ODOR OF GASOLINE FORM THE INTERIOR OF THE VEHICLE. THE CONTACT ALSO OBSERVED FUEL LEAKING FROM UNDER THE VEHICLE AT THE FUEL TANK. THE DEALER VERIFIED THERE WAS A FUEL LEAK BUT REFUSED SERVICE. THE VEHICLE WAS THEN TAKEN TO A LOCAL REPAIR FACILITY WHERE HE WAS AWAITING REPAIRS. THE MANUFACTURER WAS CONTACTED AND ADVISED THEY WOULD RETURN HIS CALL WITH A DECISION IF THEY WOULD ASSIST WITH REPAIRS OR ALLOW REPAIRS UNDER HIS EXTENDED WARRANTY. THE FAILURE AND CURRENT MILEAGES WERE 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343215July 14, 2010
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM, VISIBILITY:REAR WINDOW WIPER/WASHER, UNKNOWN OR OTHER, ENGINE AND ENGINE COOLING:ENGINE
2006 GMC ENVOY; REPLACED TIMING CHAIN, FAILURE OF FUEL PUMP, OIL PUMP, ELECTRICAL SYSTEM DRIVER'S SIDE DOOR, WASHER FLUID PUMP, TAILGATE LATCH FAILURE AND REAR WASH FLUID LINE FAILURE. REPLACED OR FIXED ALL ISSUES EXCEPT, TAILGATE LATCH, REAR WASHER FLUID LINE, OIL PUMP ISSUE AND SUV WILL NOT HOLD OIL PRESSURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343261July 14, 2010
EXTERIOR LIGHTING, FUEL SYSTEM, GASOLINE, SEATS, ELECTRICAL SYSTEM, EQUIPMENT, EQUIPMENT:MECHANICAL
OUT OF NOWHERE MY FRONT HEAD LIGHTS WENT OUT. ITS NOT THE FUSE OR THE BULBS, BOTH FRONT LOW LIGHTS WENT OUT. THE HIGH BEAMS WORK. THERE IS NO POWER GOING TO THE LIGHTS AND I HAVE TO BUY A NEW SWITCH. I ALSO HAD TO REPLACE THE ENGINE ALMOST A YEAR AGO BECAUSE THE O RINGS WENT UP. THE GAS GAUGE IS BROKEN AND MY PASSENGER WINDOW WILL NOT GO DOWN. I FEEL SO STUCK WITH THIS CAR! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342897July 13, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
WHILE DRIVING ON THE FREEWAY, MY SPEEDOMETER SAID I WAS GOING SLOW, SO I STARTED TO SPEED UP, WHEN I FELT I WAS GOING TO FAST AND MOVED TO THE OFFRAMP TO SLOW DOWN, THE READING DROPPED TO ZERO. IT WORKED INTERMITTENTLY FOR A MONTH AND NOW DOESN'T WORK AT ALL BUT A FLICKER EVERY NOW AND THEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342957July 13, 2010
LATCHES/LOCKS/LINKAGES
REAR DOORS (BACK SEAT) MALFUNCTION, EITHER THEY DO NOT OPEN OR THEY DO NOT LATCH AND CLOSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342609July 12, 2010
LATCHES/LOCKS/LINKAGES, EQUIPMENT, STRUCTURE:BODY:TAILGATE, VISIBILITY, ELECTRICAL SYSTEM
WE HAVE A 2004, GMC ENVOY XUV, WHICH WE PURCHASE BRAND NEW IN 2004. SINCE LAST YEAR WINTER, I NOTICED THAT MY SPEEDOMETER WOULD GET STUCK AND RUN ERRATICALLY, WHICH I THOUGHT AT THE TIME WAS DUE TO THE COLD. OCCASIONALLY TOO, WE'D COME TO THE GARAGE TO FIND THE REAR WINDOW OPEN AND THE TAILGATE UNABLE TO OPEN. DURING THOSE TIMES, WE WERE ABLE TO BRING THE WINDOW BACK UP WITH THE BUTTON INSIDE THE VEHICLE, AS WELL AS UNLOCK THE TAILGATE BY LOCKING AND UNLOCKING THE DOORS WITH THE REMOTE. ALSO, THE TRUCK WOULD STALL DURING DRIVING, ESPECIALLY AT TURNS, BUT WOULD START AGAIN. JUST LAST WEEK, MY WIFE WAS JUST ABOUT TO LEAVE HOME LAST WEEK, WHEN SHE NOTICED THE REAR TAILGATE WINDOW HAD GONE DOWN BY ITSELF AS USUAL; FOLLOWING WHICH ALL ELECTRONIC EFFORTS TO BRING IT UP FAILED, AND THE TAILGATE OR ROOF WOULDN'T OPEN AS WELL. THEN, WE HEARD SOME HUMMING INSIDE THE TAILGATE. MY WIFE LEFT HOME ONLY TO HAVE THE TRUCK'S BATTERY FAIL AT THE LOCAL MALL. SINCE THEN, THE INSTRUMENT CLUSTER HAS ALSO CONTINUOUSLY GONE HAYWIRE, WITH THE SPEEDOMETER READING ERRATICALLY AS WELL AS THE OIL PRESSURE GAUGE. THE DEALERSHIP SAYS THERE ARE NO RECALLS REGARDING ANY OF THESE MANUFACTURING DEFECTS, AND MY RESEARCH INDICATES THESE ARE PROBLEMS MOST GMC ENVOY XUV OWNERS ARE EXPERIENCING, WITHOUT RECOURSE OF HAVING IT FIXED BY GM AT NO CHARGE. NOW, WE KNOW WHY THEY HAVE LOST THE MARKET SHARE TO JAPAN VEHICLES, BECAUSE OUR NEXT VEHICLE WILL NEVER BE A GM, UNLESS ALL THESE PROBLEMS ARE RECALLED AND FIXED. WE'LL ALSO ENSURE TO MOUNT A LACK-OF-CONFIDENCE CAMPAIGN AGAINST GM VEHICLES WITH EVERYONE WE KNOW, IF NOTHING IS DONE ABOUT ASAP BY GM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342648July 12, 2010
ELECTRICAL SYSTEM
1. 2004 GMC ENVOY INSTRUMENT CLUSTER PANEL INTERMITTENTLY MALFUNCTIONING ON AND OFF. 2. ONGOING SINCE OCTOBER 2008. ALL GAUGES IN THE INSTRUMENT PANEL WILL SUDDENLY STOP/START FUNCTIONING FOR VARYING LENGTHS OF TIME. THE CONSEQUENCE IS THAT THE DRIVER IS UNABLE TO DETERMINE DRIVING SPEED, GAS FUEL LEVEL, AND BATTERY STATUS LEADING TO OBVIOUS AND POTENTIALLY SERIOUS SAFETY CONCERNS. 3. OWNER CURRENTLY SEEKING FINANCIAL RELIEF FROM GMC AND US GOVERNMENT FOR RECALL TO HAVE FAULTY INSTRUMENT PANEL REPLACED AT NO COST TO CONSUMER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342758July 12, 2010
LATCHES/LOCKS/LINKAGES, EXTERIOR LIGHTING, ELECTRICAL SYSTEM, POWER TRAIN
CAR SWITCHES INTO ALL 4W AND HIGHER BY ITSELF. I HAD BEEN TO A DEALERSHIP 3 TIMES IN ONE YEAR FOR WHICH THEY WERE UNABLE TO FIND THE PROBLEM. NOW MY WARRANTY IS UP. AFTER THAT I TOOK IT TO A TRANSMISSION SHOP WHERE THEY SUPPOSEDLY FIXED THE PROBLEM FOR OVER 800.$ A WEEK LATER IT DID IT AGAIN. NOW I HAVE THE 4WD DISCONNECTED FOR SAFETY REASONS. I WOULD BE DRIVING ON THE FREEWAY AT 60-75 MPH AND IF WOULD SWITCH AND NOT COME OUT NO MATTER WHAT I DO. I HAVE OWNED THIS VEHICLE FOR ALMOST 5 YEARS AND IT HAS DONE THIS THE WHOLE TIME. I AM A SINGLE MOM AND I DRIVE MY 17 AND 7 YEAR OLD AROUND IN THIS CAR. EVEN WITH IT DISCONNECTED IT STILL TRIES TO SWITCH. THERE IS NO SPECIFIC TIME, TEMPERATURE, OR OTHER REASON THIS HAPPENS. IT HAS HAPPENED WHEN I TURN ON THE CAR AND SOMETIMES I CAN GO A COUPLE OF WEEKS AND OTHER TIMES IT HAPPENS DAILY. I ALSO HAVE HAD MY LIGHTS NOT GO ON FOR NO REASON AND ALSO THE DOORS LOCK AND CAN ONLY BE UNLOCKED BY USING THE KEY. AND THE HATCHBACK WILL NOT OPEN AT ALL WHEN THIS HAPPENS. ELECTRICAL?? HELP!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342523July 11, 2010
FUEL SYSTEM, GASOLINE
FUEL GAUGE DOES NOT WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341526July 6, 2010
FUEL SYSTEM, OTHER
2006 GMC ENVOY DENALI XL- FUEL GAUGE IS BROKEN. GOES FROM EMPTY TO FULL OFTEN. I'VE SEEN SEVERAL OTHER COMPLAINTS ABOUT THIS AND THE DEALERSHIP IS SAYING THIS IS A COMMON PROBLEM...WHERE IS THE RECALL???? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341450July 5, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2004 GMC ENVOY XL SPEEDOMETER AND TACHOMETER NO LONGER FUNCTION.... THIS HAPPEN ABOUT 1 YEAR AGO AND IT CONTINUES TO THIS DAY... I AM READING ONLINE THAT THERE ARE OTHER SIMILAR ISSUES WITH THE INSTRUMENT PANEL. IN MY OPINION THIS IS WITHOUT A DOUBT A SAFETY RELATED ISSUE.... I SHOULD BE TRAVELING 35 MILES AN HOUR AND THE CAR REGISTERS 75 MPH. ITS NEVER CORRECT AND THE TACH JUST STOPPED WORKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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