GMC Acadia Complaints

359 consumer complaints on file.

#11721182February 28, 2026
POWER TRAIN, UNKNOWN OR OTHER
My 2023 GMC Acadia consistently makes a sound at lower speeds when it is changing gears. For example, accelerating or accelerating for stoplights. The sound is kind of a ka clunk. The technician can find nothing and does hear the sound when we go for a test ride. I am worried that the sound indicates a transmission problem. The VIN search does not show a recall for my vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720724February 26, 2026
ENGINE, AIR BAGS
The contact owns a 2023 GMC Acadia. The contact stated that with the stop/start feature activated and while attempting to park the vehicle, the accelerator pedal was slightly pressed in order to slowly move the vehicle forward. The vehicle suddenly experienced unintended acceleration and drove forward, over a curb, and crashed into a tree. During the crash, the front end of the vehicle sustained severe damage, but no air bags deployed. No injuries were reported, and no police report was taken. The cause of the failure was not determined. The contact indicated the failure had occurred on multiple occasions. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 5,665.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11720195February 24, 2026
SERVICE BRAKES
Brakes have been squealing since 6500 miles. The dealer resurfaced the rotors and cleaned the pads only for the brakes to be squealing again. The dealer has cleaned the brakes and applied "squeak stop" only for the brakes to continue to squeal. The service guide from GM says if brakes are making any noises they need to be "inspected immediately" however I'm being told there's nothing further to be done. How do I know if the squealing (which is truly happening every time I drive the vehicle) is normal or if there's a larger and more concerning issue?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719104February 19, 2026
ENGINE, POWER TRAIN
In the process of taking my daughter to the emergency room I receive a dash notification on my recently purchased 2024 GMC Acadia "car overheating, possible engine failure". My gauges were within normal range and being that I was in an emergency I kept traveling. Leave hospital to head home the error message is gone. The following Monday, January 5th, heading in to work I receive the same error message on my dash "car overheating, possible engine failure". Drove to the nearest mechanic, left my car, and they discover a leak in the upper radiator hose. They call with bad news that the part is on nationwide back order. GM admitted to a faulty design, in the process of redesign. A SPAC case with a local GM dealership was opened. GM would expedite my case if I towed to a GM dealer. I would have to pay for the tow. And just how can my case be expedited if the part isn't available? It can't. I was told the redesigned hose is going on the new models currently being built. I have lost all faith in GM. Today is February 19th and my car is still at the mechanic with no ETA on part delivery. I called every GM dealership parts department within 100 miles and get the same response, "we have two hoses with four cars needing it, we have 4 hoses with 8 cars needing it, the hose is hell to find, etc.". Why has GM not issued a recall on the upper radiator hose. If you have a 2024 GMC Acadia, you will incur this same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719045February 19, 2026
ENGINE, STEERING
Temperature gauge dropped to zero or no reading, message displayed on screen "Steering Assist Reduced, Drive with Care", continued to drive speed limit, when parked fan runs after car is shut off, in a few days the temperature gauge started working again, then the cycle repeats about once every 2 weeks for a couple months before engine light came on last week & when checked at a local parts place was told temperature sensor malfunction. Read multiple accounts of this same issue online
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719020February 19, 2026
FUEL SYSTEM, GASOLINE
The contact owns a 2021 GMC Acadia. The contact stated that while driving approximately 30 MPH, the vehicle started running rough before the vehicle stalled. The contact attempted to restart the vehicle, but the vehicle failed to restart. There was no warning illuminated. The vehicle was towed to a local dealer, where it was diagnosed and determined that the fuel pump module had failed and needed to be replaced. The dealer informed the contact that the part to do the repair was on backorder. The contact researched online and associated the failure with NHTSA Campaign Number: 20V639000 (Fuel System, Gasoline); however, the model year and VIN were not included in the recall. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 46,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11718905February 18, 2026
ENGINE
UNKNOWN After diagnosis at the GMC dealership they stated that it is same issue as released in the following: Special Coverage Adjustments: N212356540 Front Exhaust Pipe N222385510 Special Coverage Front Exhaust Pipe However they CURRENTLY do not cover our GMC Acadia Model year 2022
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11718832February 18, 2026
ENGINE
Car was taken in for an oil change at 62k Miles. Dealer advised that it needed a radiator replaced. At 64k miles it was brought into the dealer for warranty work due to a failing thermostat. While being diagnosed, we were told not only the radiator needed to be replaced, but the oil cooler also needed to be replaced. So a 5 year old car with just over 60k Miles had the thermostat/sensor fail and need to be replaced. A radiator fail and need to be replaced and and an oil cooler fail and need to be replaced. Vehicle has been at a GM dealer for all maintenance. No crashes or reasons these parts should fail. Vehicle has never towed anything to but any sort of strain on the cooling system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11718747February 18, 2026
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
My wife and child drove the car to the grocery store and parked the car l. When she returned to leave , the car would not start and flashed a warning with key fob not detected and some kind of security light warning. The instrument cluster told her to place the key in left console cup holder to crank the vehicle . This did not work either .I drove the second key fob to her to determine if it was a key fob issue and the 2 nd key did not work as well. Called dealership and service requested the car being towed. Tow truck didn’t feel comfortable with the removing the vehicle as it was sitting due to space in the parking lot. They dispatched a small tow truck , but in the meantime I disconnected the battery cable and waited about 15 min. The car cranked and I immediately drove it to dealership. There was no code shown at the dealership and this was the first time they have had dealt with this issue. The mechanic drove the car the next day and the same situation happened again , except this time the key fob worked after several failed attempts . I feel that this is a safety issue because the car failed to operate and had no manual ability to operate without the electronic system functioning properly and this could have happened anyway and stranded my wife and child . A few months before in an unrelated incident , the power trunk malfunctioned and had to be reprogrammed . It would not operate except manually . Car is currently at dealership still being evaluated .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11717900February 13, 2026
SERVICE BRAKES, ENGINE, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Unknown. Brakes still squeaking after getting them changed with the bulletin notice. Engine surges and idles rough- dealership could not diagnose. Not accelerating randomly, pedal goes in and it does not engage. Gas tank not filling up all the way. Rear cross tracking warning turned off when it is not turned off. AC smells rotten and musty
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11717292February 11, 2026
SERVICE BRAKES
2/10/26. Driving down the highway behind a truck and horse trailer at 60 mph, electric brake system stopped working, couldn't stop, a turn lane saved me from rear ending the horse trailer. I thought i was going to die and kill or injure animals and people in my path. Police came and tow truck. 2/10/26 Vehicle was towed to the closest GMC dealer. MERIT GMC Duncan, Ok Vehicle is at service department. There has been 3 events of complete power failure with the vehicle. It had to be towed three times before. All within the last 6 months. It had never happened while driving! When it happened, a brake light appeared on my dash with the message "electric brake failure" and "speed limited". I slammed the Brake pedal to the floor repeatedly with nothing happening. I had many emotional breakdowns to the police officer, at the dealership, at work when I finally got there hours later and am terrified to drive again. I could have died and hurt others.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11717130February 10, 2026
POWER TRAIN
Had vehicles looked at twice and serviced once for the transmission slipping. No issues were found when looked at and light was deleted. Took to another mechanic who drained and refilled transmission. Transmission still slips after service. This happens at acceleration and continues til 3rd gears where it jerks in between gears. Stops while driving continuously, the starts up again if stopped for any reason.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716855February 9, 2026
SERVICE BRAKES
Warning message appeared stating "service brake assist" and "service ESC". Took vehicle to dealer, they found faulty Master Cylinder. Multiple parts involved, some on back order, could take weeks to a month or more for repair. Vehicle is less than 1 year in service with approx. 6k miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716760February 9, 2026
ENGINE, ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR
The contact owns a 2021 GMC Acadia. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated and DTC: P04FB; was displayed. The vehicle was taken to the dealer where it was diagnosed with moisture of the crank case. The vehicle was repaired. The contact stated that the failure was a quick fix and was covered under the warranty. The contact stated that the failure had occurred several times and was covered under warranty. The contact was informed that there was no fix for the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 37,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716645February 9, 2026
FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA
The contact owns a 2022 GMC Acadia. The message "Front Assist Blocked" was displayed. The vehicle was taken to the dealer, where it was diagnosed with a camera failure. The camera was replaced; however, the failure recurred while the contact was driving an hour later. The dealer was notified of the failure and informed the contact that the repair could not be covered under the warranty because the warranty had expired; however, the contact stated that the warranty would expire in August. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716606February 8, 2026
ENGINE
From the day that I’ve gotten this vehicle it has been burning oil and water like crazy. There is no reason I should be putting a quart of oil every couple weeks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715974February 5, 2026
ELECTRICAL SYSTEM
I bought this vehicle in August 2025 and October was the first incident that this occurred. What happened was I was driving to pick up my husband and all the warning lights on my car dash started going off and then it died. After we got it started again we took it to the nearest GM dealership and after we parked, we could not get it to shut off then when we started driving again, it died in their parking lot. This has happened multiple times since.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715919February 5, 2026
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
OnStar/Telematics Module cuts out, rending GPS and OnStar functions useless
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715591February 4, 2026
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Odometer Fraud. The contact purchased a 2021 GMC Acadia. The contact discovered a mileage discrepancy after the purchase. The vehicle was a dealer sale. At the time of purchase, the mileage was approximately 29,000. The contact attempted to trade in the vehicle, and the purchasing dealer checked the VIN and retrieved a Carfax Report. The Carfax Report indicated that the mileage on the Title on 11/04/2024 was 58,000; however, on 02/04/2025, the mileage was 28,000, and the vehicle had been in an accident in the past.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714659January 31, 2026
SERVICE BRAKES
Front left brake was locking up. Happened 1st a couple months ago. Happened again recently and was towed to dealership. Burning smell from brake and hot in wheel area. Left front brake caliper was locked, pads overheated, rotor warped. Replaced front left caliper, front left brake hose, front pads, and front left rotor. Road tested, brakes operate properly. Brake life on monitor shows 18%, brake pads are at 8mm Out of calibration, reprogrammed brake system control module and performed brake percent calibration per bulletin #25-NA-282. Warranty code is 28YZ314171448.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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