Genesis GV70 Complaints (2023)

70 consumer complaints on file.

#11707341December 28, 2025
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS
Driving the car on 2 separate occasions in last 3 weeks when car suddenly stopped when driving and vehicle forward collision warning-braking light went on and car stopped in middle of the road and could not drive forward .The first time it lasted several minutes and then I was able to drive. Notified dealer and told it would be doubtful it could be duplicated and wash the car. The second occasion we were in the interstate highway when it suddenly stopped and forward vehicle collision warning-braking light came on.This was extremely dangerous situation being in middle lane of interstate and inching over to shoulder only with help from a car in right lane . Could not drive 3-5 feet and car would stop. Had to work way to shoulder of highway from middle lane. Called dealer for help and no return call. Went into driver's Manuel and disabled the forward collision warning system. (later told I would need to do this every time I drove)--- Dealer then evaluated and said a rock " may have hit the radar thru the grill and bent it". ( yet there was no signs of damage on grill or elsewhere)--asked to have it covered on warranty and denied , later being told that there was signs of " stress crack in lower front bumper that may have caused this. Overall unacceptable explanation and it appears to be happening to other GV70's when looking on social medial .. Was told it would cost about $2,500 to replace and not covered in warranty . This was a very dangerous occurrence while driving on the highway and could have resulted in a serious accident with nothing to warn that is might occur ( it was sudden and severe braking)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696480October 29, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On two separate occasions over a 6 month span the emergency braking system engaged while entering an underground parking garage. There were no vehicles in front or behind. The vehicle immediately engaged the brakes forced the vehicle to stop. Fortunately there were no injuries. I have opened a case with the manufacturer. I have read on blogs that others have experienced similar ghost braking issues. In their case the manufacturer and service technician claimed since nothing was recorded by the vehicle, there was nothing to be done. It is unacceptable for there to be no record of the emergency braking system engaging. Out is a core life safety protection. This issue should be investigated by the NHTSA to force the company to reevaluate the safety of their products.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694330October 18, 2025
AIR BAGS
Airbags did not deploy, vehicle was declared a total loss.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11670738July 2, 2025
VISIBILITY/WIPER
Large crack in windshield and also the side lite window without any impact from stone or road
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668722June 23, 2025
VISIBILITY/WIPER
While driving on [XXX] from Houston to the San Antonio area, I heard a loud pop and a crack appeared on my top drivers side windshield. I was not behind any trucks or close behind any cars as traffic was light. There was no lose gravel and I did not hear or see a rock or other incoming object. The crack immediately spread to more than 6 inches, and over 12 inches by the time I arrived at my destination. There was/is no small starburst from which the crack spread as is usual when rock or pebble hits a windshield. It appears as if the windshield just split. I have gone online and found many similar complaints for this model car, some having to replace windshields multiple times over a short period, both with OEM and after market windshields, with the dealership replacements and third parties like Safelite. I think this is a design issue causing stress breaks. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662664May 22, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
The braking system of my 2023 Genesis GV70 has exhibited recurring failures, specifically the brake pedal and the ABS module. Since February 2025, the vehicle had ongoing brake pedal issues that required approximately 30 days of repair, during which the ABS module was replaced on April 24, 2025. The vehicle remains available for inspection in its current “as-is” condition as per manufacturer instructions until the Event Data Recorder (EDR) data is retrieved. On May 4, 2025—just 10 days after the ABS module replacement—the vehicle was involved in an accident. The unresolved braking issues likely contributed to the crash, directly endangering driver safety and that of others on the road. The dealer addressed the brake pedal and ABS issues during repairs, but no definitive resolution or independent confirmation has been made regarding the root cause. The problem persists as a potential safety hazard. The vehicle has been inspected by Progressive Insurance representatives. Initially, Genesis verbally approved my insurer’s certified third-party expert to retrieve the EDR data. However, Genesis reversed this approval and now insists that only their internal vendor may access the data, which could take 6–8 weeks—delaying independent investigation and resolution. This restrictive approach obstructs transparency and raises concerns about the integrity of the investigation. It has been three weeks since the accident and Genesis has yet to take steps to have the vehicle inspected or scheduled inspection. The police were involved at the time of the accident. Warning signs related to the brake pedal and ABS system appeared from February 2025, prompting the repair period and ABS module replacement. No new warnings appeared immediately before the accident, but the ongoing brake system issues clearly signaled a safety concern. Genesis has made no progress or scheduling effort, deliberately delaying while blocking my insurer from hiring a third party for timely investigation.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11661327May 15, 2025
STRUCTURE:BODY
This was a certified (CPO) car purchased in April and on the first highway drive the front engine under cover (aka skid plate) came loose and rendered the car inoperable as it was violently flapping under the car and in danger of coming loose which would have caused significant road debris but also had the potential of destabilizing the car. On the road shoulder, I could see this large body piece was only held by 2 of the four fasteners and was also torn. The car is with the dealership of Genesis of Virginia Beach to have the part replaced after having the car towed there. The car just went through a 191 point Genesis CPO inspection and had no indications this large body piece would fall off or jeopardize my safety.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657192April 28, 2025
ELECTRICAL SYSTEM
ICCU failed leaving me stranded on the side of the road (thankfully not on bridge). This was supposed to have been fixed under a recall the week prior by reprogramming the computer. Genesis has not changed the ICCU so even if/when repaired, it will most likely happen again. The Genesis of Wexford, PA dealer confirmed ICCU and fuse blown. "Stop vehicle and check power supply" warning light came on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641241February 7, 2025
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
Genesis uses soy-based wiring in the engine without any rodent protection. We had rats chewing the wires in the engine last year in April, for $6.9k repair cost and again this year in February for $7.4k in repair cost. This car cost way too much to own, the repairs take about 5 to 6 weeks to complete, and most importantly this cat is a major safety concern to me and my family.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625233November 14, 2024
ENGINE, UNKNOWN OR OTHER, FUEL/PROPULSION SYSTEM
Several times now, my Genesis GV70 will make a strange sound on startup. The auto stop light will illuminate and I can't turn it off. The car will have no power to accelerate. I have to turn the car off and back on again for the problem to resolve.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623361November 3, 2024
ELECTRICAL SYSTEM
Genesis GV70 Electrified with 15,818 miles. Car suddenly would not accelerate beyond 20 mph and RED Warning on dashboard to immediately pull over and stop car. No prior warning or symptoms. Significant concern for safety of my passenger and myself due to driving much lower than speed limit on road, in wet conditions. Thankfully, I was not on a freeway or major intersection. Called Genesis dealership, and service manager confirmed the defective part is the ICCU, which was already on NHTSA recall and was reprogrammed earlier this year on my car. Same issue occurred, but this time the dealership plans to replace the part. Why was this not replaced the first time if it can go bad? This should be a required replacement, not reprogramming. This is the SECOND major power failure on my car within 1-1/2 yrs of ownership and only 15,818 miles driven. Seems like significant issues on this car, maybe a lemon?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622735October 30, 2024
POWER TRAIN
I am reporting a recurring issue with my 2023 Genesis GV70 2.5 Prestige. The vehicle consistently shudders and shakes when driving between 40-45 mph under normal conditions—whether accelerating, cruising, or maintaining speed on various roads. This noticeable shuddering affects ride smoothness and is concerning. I brought this problem to the Genesis maintenance department at my local dealership. They inspected the vehicle but claimed no issue was detected. Despite their assurances, the shuddering persists every time I drive within that speed range. No repairs were attempted; I was told the vehicle was operating as expected. Researching online, I found numerous other owners experiencing the same issue. Forums, including Reddit discussions, are filled with accounts from frustrated owners. Many report that even after having their differentials repaired or replaced multiple times, the issue continues, suggesting a design or manufacturing flaw not being addressed. I am deeply concerned about the safety implications of this persistent shuddering. It affects vehicle handling and stability at common speeds, potentially leading to loss of control. The unpredictability leaves me anxious while driving, fearing a mechanical failure or accident. I do not want to be stranded due to this unresolved problem. This issue has significantly diminished my confidence in the vehicle and the brand. The stress and inconvenience are substantial, disrupting my routine and peace of mind. The inaction and lack of acknowledgment from Genesis add to my frustration. I am requesting a thorough investigation into this matter. The prevalence among other owners indicates a systemic problem needing prompt attention. I urge the National Highway Traffic Safety Administration to investigate these complaints to ensure Genesis resolves this defect and safeguards its customers. I hope that by reporting this problem, steps will be taken to prevent potential safety hazards for myself and other owners.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618081October 4, 2024
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
I purchased this vehicle brand new in July 2023. By Jan 2024, it was already having major issues. The 2 major issues with this vehicle are 1) it had an engine misfire ( thus engine and fuel system issues) that cut the power to the vehicle and made it dangerous to drive and thus had to be in at the Genesis dealer service center 3 times (Jan, April and May 2024). The 2nd problem is electrical. On Oct 1st, 2024 the brake lights wouldn't turn off at all despite several troubleshooting attempts. That electrical problem drained the battery and after the car was jump started, after I started to drive, then the car cold died in the middle of the road. I had my 10 day old newborn in the car and I had to get out and stop cars that were driving towards me. Attached is the repair invoice for the engine misfire earlier this year and the car is currently at the repair facility for the electrical problem so no invoice has been generated yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615650September 20, 2024
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The adaptive cruise control started pacing off vehicles in the right lane instead straight ahead. Then the vehicle's forward collision emergency brake system started engaging with no vehicles infront causing the vehicle to panic stop on its own for no reason. This panic stop could cause an accident, personal injury or death.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607479August 9, 2024
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Complete power outage when parking the car, after pressing the power button. Car did not go through shutoff mode. Parking brake was not engaged, so car would roll if foot brake was released. Could not restart vehicle, and no electrical switches worked. Doors would not unlock, rear hatch wouldn't activate. Approximately 30 seconds later power came back on and dash showed red status for approximately 3 seconds. Then dash returned to normal status and car worked fine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606390August 5, 2024
VEHICLE SPEED CONTROL, ENGINE, FUEL/PROPULSION SYSTEM
I had just started the car and driven less than half a mile in a 35 MPH zone when the acceleration gave out. Vehicle would not go over 20 MPH, engine did not rev up when gas pedal depressed. I came to red light and stopped, turned off the car and turned it back on and issue seemed to clear. I google and have learned this model and year are being recalled for this issue and fuel pumps replaced, but my VIN does not show up as under the recall. I'm now afraid to drive my car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11599212July 5, 2024
STRUCTURE:BODY:BUMPERS:ACTIVE SHUTTERS/GRILL
The contact owns a 2023 Genesis GV70. The contact stated while the dealer was servicing the vehicle, the contact was informed that there was a hole in the turbo cooler and that the turbo cooler was leaking. The dealer informed the contact that the failure was caused by a rock that was able to pass through the front grill because the front grill holes were large. The contact was awaiting an estimate for the repair. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 14,500. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595512June 20, 2024
ENGINE, FUEL/PROPULSION SYSTEM
I was sitting at a stop light waiting to make a right turn. When I pressed down on the accelerator the car just inched forward. I let off the gas and pushed the accelerator again and again before the car would accelerate. This has happened several times, once almost causing me to wreck. This has happened since the first month I purchased the vehicle. I have had it for a year
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585701April 28, 2024
ENGINE
Was driving on the highway at 70 mph. Oil light came on, noticed it without any loss of power. Within the next mile the cars rpms started to increase very quickly with little pressure being applied to accelerator and power loss started to begin. As I tried to get over and get to the next exit the car completely shut off in the middle of the road with little to no warning or time to react. Very dangerous. Thankfully was still able to steer and brake. I called help and had the state trooper blocking me on the road until the tow truck arrived. Massive puddle of oil & fluid on the ground under car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585680April 28, 2024
POWER TRAIN, FUEL/PROPULSION SYSTEM, ENGINE
[XXX] At approximately [XXX] pm, while driving to Dallas, Texas, the car bucked numerous times while attempting to pass another car at approximately 65 mph. The GV70 then started to deaccelerate. The speed dropped to around 50 mph. I continued to press the accelerator, but the car would not accelerate but the engine was revving (RPM hit around 5000) and then dropped back down. I continued driving with the speed varying between 45 and 55 mph even with the accelerator floored. As I got closer to Dallas, I could get the speed up to 60 - 65 mph with the accelerator floored but then on any incline, the speed would drop back to 45 - 50 mph. I had to turn the hazards on several times as the speed was well below the other vehicles. There were no warning lights. I was able to get the GV70 into a dealer the next morning who kept the car for 2 days. They ran diagnostics and drove the GV70 but could not replicate the problem nor did the diagnostics sow anything. They thought that maybe the car reset when it was turned off. Issue has occurred multiple times since initial occurrence. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Genesis GV70