Ford Transit Connect Service Bulletins (2021)
56 manufacturer communications on file.
- April 12, 2024•Document ID: 10253889Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- TSB 24-2092
- Date Added:
- May 2, 2024
- Manufacturer:
- FORD
SummaryThis article supersedes TSB 22-2281 to update the Part List. Some 2019-2021 Transit Connect vehicles built on or before 20-Dec-2021 and equipped with the 8F35 transmission may exhibit transmission slipping concerns, harsh engagements and various clutch diagnostic trouble codes (DTCs). Some vehicles may also have torque converter clutch DTCs. This may be due to worn needle bearings in the output planet carrier assembly.
Associated Products (1)Associated Documents - April 3, 2024•Document ID: 10253552Service Bulletin/Repair InstructionsUNKNOWN OR OTHER
- Mfr Comm. #:
- SSM 52410
- Date Added:
- April 24, 2024
- Manufacturer:
- FORD
SummaryVarious vehicles have had pinpoint tests, guided routines and the Warranty and Policy Manual recentlyupdated for diagnostics and repairs on SYNC generation 3 and later applications. When performingdiagnostics and repairs on SYNC Gen 3 or later, select the diagnostics tab and search for related symptoms,DTCs and keywords. The search results will be shown in the search results pane. Read and follow allTechnical Service Bulletins (TSB), Special Service Message (SSM)s or General Service Bulletin (GSB) first if abulletin specifically addresses the vehicle concern. If there are no messages, run the appropriate diagnosticpinpoint test found in the Workshop Manual (WSM). Follow the steps in the pinpoint test. Make sure to note thetitle of the guided routine, using the correct one for the vehicle's symptom or diagnostic trouble code (DTC) iscritical. Depending on the outcome of the pinpoint test, a repair validation code (RVC) may be generated eitherin the pinpoint test or Guided Routine. If the vehicle concern still exists after following the pinpoint tests orguided routine, then a manual RVC can be generated using the RVC Assist Form. A manual RVC can only begenerated once the above process has been followed.
Associated Products (55)2024 Ford Bronco2024 Ford Bronco Sport2024 Ford Edge2024 Ford Escape2024 Ford Expedition2024 Ford F-1502024 Ford Maverick2024 Ford Mustang2024 Ford Ranger2024 Ford Transit Connect2024 Lincoln Aviator2024 Lincoln Corsair2024 Lincoln Nautilus2024 Lincoln Navigator2023 Ford Bronco2023 Ford Bronco Sport2023 Ford Edge2023 Ford Escape2023 Ford Expedition2023 Ford F-150+ 35 moreAssociated Documents - March 6, 2024•Document ID: 10251952Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SSM 52335
- Date Added:
- March 20, 2024
- Manufacturer:
- FORD
SummaryFor 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbochargers replaced for oil leak symptoms and although oil may collect on the external surface of a turbocharger, it is extremely rare for a turbocharger assembly to be the root cause of the oil leak. Careful inspection of the turbocharger oil feed and drain tubes should be performed along with the recommended WSM procedures as needed. Warranty claims for turbocharger replacement going forward will be assessed.
Associated Products (60)2024 Ford Bronco2024 Ford Bronco Sport2024 Ford Edge2024 Ford Escape2024 Ford Expedition2024 Ford Explorer2024 Ford F-1502024 Ford Maverick2024 Ford Mustang2024 Ford Ranger2024 Ford Transit2024 Lincoln Aviator2024 Lincoln Corsair2024 Lincoln Nautilus2023 Ford Bronco2023 Ford Bronco Sport2023 Ford Edge2023 Ford Escape2023 Ford Expedition2023 Ford Explorer+ 40 moreAssociated Documents - February 29, 2024•Document ID: 10250852Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 52307
- Date Added:
- March 5, 2024
- Manufacturer:
- FORD
SummarySome 2020-2023 Ford and Lincoln SYNC3 equipped vehicles may experience an inaccurate notification in the FordPassî/LincolnWayî app indicating Vehicle Has Entered Deep Sleep Mode. Vehicle Has Entered Deep Sleep Mode message is expected if the vehicle has not been started for 14 consecutive days, battery voltage is at/below 9.5 volts or the body control module (BCM) 12 volt battery state of charge (SoC) drops below 50%. If the vehicle is going into deep sleep due to one of these conditions, follow normal Workshop Manual (WSM) Section 414-01 procedure to correct the concern. If the vehicle is going into deep sleep outside these conditions, this may be due to the telematics control unit (TCU) software. To correct this condition, follow the Service Procedure to update the TCU to the latest software. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (30)2023 Ford Bronco Sport2023 Ford Explorer2023 Ford Maverick2023 Ford Mustang2023 Ford Ranger2023 Ford Transit Connect2023 Lincoln Aviator2022 Ford Bronco Sport2022 Ford Ecosport2022 Ford Escape2022 Ford Explorer2022 Ford Maverick2022 Ford Mustang2022 Ford Ranger2022 Ford Transit2022 Ford Transit Connect2022 Lincoln Aviator2022 Lincoln Corsair2021 Ford Bronco Sport2021 Ford Ecosport+ 10 moreAssociated Documents - October 5, 2023•Document ID: 10244707Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE; UNKNOWN OR OTHER; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- TSB 23-2307
- Date Added:
- November 2, 2023
- Manufacturer:
- LINCOLN
SummarySome 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator, 2021 Bronco Sport and 2020-2022 Explorer/Aviator vehicles with SYNC 3 may experience various SYNC performance related concerns. This may be due to the SYNC Software. To correct the condition, follow the Service Procedure to update the SYNC module (APIM) software.
Associated Products (25)2023 Ford Bronco Sport2023 Ford Explorer2023 Ford Maverick2023 Ford Mustang2023 Ford Ranger2023 Lincoln Aviator2022 Ford Bronco Sport2022 Ford Escape2022 Ford Explorer2022 Ford Maverick2022 Ford Mustang2022 Ford Ranger2022 Lincoln Aviator2022 Lincoln Corsair2021 Ford Bronco Sport2021 Ford Ecosport2021 Ford Escape2021 Ford Expedition2021 Ford Explorer2021 Ford Mustang+ 5 moreAssociated Documents - June 16, 2023•Document ID: 10237977Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 51725
- Date Added:
- June 21, 2023
- Manufacturer:
- LINCOLN
SummarySome 2020-2023 Ford and Lincoln SYNC3 equipped vehicles may experience an inaccurate notification in the FordPass®/LincolnWay® app indicating Vehicle Has Entered Deep Sleep Mode. Vehicle Has Entered Deep Sleep Mode message is expected if the vehicle has not been started for 14 consecutive days, battery voltage is at/below 9.5 volts or the body control module (BCM) 12 volt battery state of charge (SoC) drops below 50%. If the vehicle is going into deep sleep outside these conditions, this may be due to the telematics control unit (TCU) software. To correct this condition, follow the Service Procedure to update the TCU to the latest software. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (29)2023 Ford Bronco Sport2023 Ford Explorer2023 Ford Maverick2023 Ford Ranger2023 Ford Transit Connect2023 Lincoln Aviator2022 Ford Bronco Sport2022 Ford Ecosport2022 Ford Escape2022 Ford Explorer2022 Ford Maverick2022 Ford Mustang2022 Ford Ranger2022 Ford Transit2022 Ford Transit Connect2022 Lincoln Aviator2022 Lincoln Corsair2021 Ford Bronco Sport2021 Ford Ecosport2021 Ford Escape+ 9 moreAssociated Documents - June 8, 2023•Document ID: 10240743Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- SAN-Vol1 I1
- Date Added:
- August 16, 2023
- Manufacturer:
- FORD
SummaryThe Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical service tips and other service information.
Associated Products (54)2024 Ford E-4502024 Ford Explorer2024 Ford Mustang2024 Ford Ranger2023 Ford Bronco2023 Ford Bronco Sport2023 Ford E-3502023 Ford E-4502023 Ford Edge2023 Ford Escape2023 Ford Expedition2023 Ford Explorer2023 Ford F-1502023 Ford Maverick2023 Ford Mustang2023 Ford Ranger2023 Ford Transit2023 Ford Transit Connect2022 Ford Bronco2022 Ford Bronco Sport+ 34 moreAssociated Documents - April 4, 2023•Document ID: 10235153Service Bulletin/Repair InstructionsSTRUCTURE
- Mfr Comm. #:
- SSM 51536
- Date Added:
- May 4, 2023
- Manufacturer:
- FORD
SummaryFor 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist. Swapping a module from a vehicle or ordering a module using a different vehicle/VIN can cause ineffective repairs and additional vehicle down time. Make sure all appropriate Workshop Manual (WSM) procedures are followed when diagnosing the condition prior to all module replacements and only order modules using the correct VIN.
Associated Products (47)2023 Ford Bronco2023 Ford Bronco Sport2023 Ford Edge2023 Ford Escape2023 Ford Expedition2023 Ford Explorer2023 Ford F-1502023 Ford Maverick2023 Ford Mustang2023 Ford Ranger2023 Ford Transit Connect2023 Lincoln Aviator2023 Lincoln Corsair2023 Lincoln Navigator2022 Ford Bronco2022 Ford Bronco Sport2022 Ford Edge2022 Ford Escape2022 Ford Expedition2022 Ford Explorer+ 27 moreAssociated Documents - March 15, 2023•Document ID: 10233738Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- SSM 51449
- Date Added:
- April 5, 2023
- Manufacturer:
- LINCOLN
SummarySome 2020-2023 Ford and Lincoln SYNC3 equipped vehicles may experience an inaccurate notification in the FordPassî/LincolnWayî app indicating Vehicle Has Entered Deep Sleep Mode. Vehicle Has Entered Deep Sleep Mode message is expected if the vehicle has not been started for 14 consecutive days, battery voltage is at/below 9.5 volts or the body control module (BCM) 12 volt battery state of charge (SoC) drops below 50%. If the vehicle is going into deep sleep outside these conditions, this may be due to the telematics control unit (TCU) software. To correct this condition, follow the Service Procedure to update the TCU to the latest software. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (27)2023 Ford Explorer2023 Ford Maverick2023 Ford Ranger2023 Ford Transit Connect2023 Lincoln Aviator2022 Ford Ecosport2022 Ford Escape2022 Ford Explorer2022 Ford Maverick2022 Ford Mustang2022 Ford Ranger2022 Ford Transit2022 Ford Transit Connect2022 Lincoln Aviator2022 Lincoln Corsair2021 Ford Bronco Sport2021 Ford Ecosport2021 Ford Escape2021 Ford Expedition2021 Ford Explorer+ 7 moreAssociated Documents - December 1, 2022•Document ID: 10228846Service Bulletin/Repair InstructionsCOMMUNICATION:MANUFACTURER TELEMATICS
- Mfr Comm. #:
- SSM 51228
- Date Added:
- January 5, 2023
- Manufacturer:
- LINCOLN
SummarySome 2020-2023 Ford and Lincoln vehicles equipped with a telematic control unit (TCU) may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization, and/or modem electronic serial number (ESN) could not be displayed in the center display screen. To correct this condition prior to programming, remove the TCU fuse for 5-minutes then reinstall. Delete all previous session files for the vehicle. Start a new Ford Diagnosis and Repair System (FDRS) session. Perform a TCU provisioning and Program the TCU to the latest FDRS version level. If the concern is still present, follow normal diagnostics in Workshop Manual (WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (22)2023 Lincoln Aviator2022 Ford Bronco Sport2022 Ford Escape2022 Ford Explorer2022 Ford Maverick2022 Ford Mustang2022 Ford Ranger2022 Ford Transit2022 Ford Transit Connect2022 Lincoln Aviator2022 Lincoln Corsair2021 Ford Bronco Sport2021 Ford Escape2021 Ford Expedition2021 Ford Explorer2021 Ford Mustang2021 Ford Ranger2021 Ford Transit2021 Ford Transit Connect2021 Lincoln Aviator+ 2 moreAssociated Documents - November 29, 2022•Document ID: 10226926Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- TSB 22-2281
- Date Added:
- December 2, 2022
- Manufacturer:
- FORD
SummarySome 2019-2021 Transit Connect vehicles built on or before 20-Dec-2021 and equipped with the 8F35 transmission may exhibit transmission slipping concerns, harsh engagements and various clutch diagnostic trouble codes (DTCs). Some vehicles may also have torque converter clutch DTCs. This may be due to worn needle bearings in the output planet carrier assembly. To correct the condition, follow the Service Procedure to overhaul the transmission and replace the planetary gearset.
Associated Products (1)Associated Documents - October 13, 2022•Document ID: 10224334Service Bulletin/Repair InstructionsUNKNOWN OR OTHER; COMMUNICATION:MANUFACTURER TELEMATICS
- Mfr Comm. #:
- SSM 51131
- Date Added:
- October 19, 2022
- Manufacturer:
- LINCOLN
SummarySome 2020-2022 Ford and Lincoln vehicles equipped with a telematic control unit (TCU) may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization, and/or modem electronic serial number (ESN) could not be displayed in the center display screen. To correct this condition prior to programming, remove the TCU fuse for 5-minutes then reinstall. Delete all previous session files for the vehicle. Start a new Ford Diagnosis and Repair System (FDRS) session. Perform a TCU provisioning and Program the TCU to the latest FDRS version level. If the concern is still present, follow normal diagnostics in Workshop Manual (WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (22)2023 Lincoln Aviator2022 Ford Bronco Sport2022 Ford Escape2022 Ford Explorer2022 Ford Maverick2022 Ford Mustang2022 Ford Ranger2022 Ford Transit2022 Ford Transit Connect2022 Lincoln Aviator2022 Lincoln Corsair2021 Ford Bronco Sport2021 Ford Escape2021 Ford Expedition2021 Ford Explorer2021 Ford Mustang2021 Ford Ranger2021 Ford Transit2021 Ford Transit Connect2021 Lincoln Aviator+ 2 moreAssociated Documents - August 10, 2022•Document ID: 10217839Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- SSM 51011
- Date Added:
- August 15, 2022
- Manufacturer:
- LINCOLN
SummarySome 2018-2022 Ford and Lincoln vehicles equipped with the 8F35 transmission built on or before 16-Mar-2022 may exhibit transmission slip during acceleration from a stop when hot. This may be due damaged internal case half pump seals (7N265). To correct the condition, remove the transmission and replace the internal case half pump seals. Refer to Workshop Manual (WSM), Section 307-01.
Associated Products (16)2023 Ford Bronco Sport2023 Ford Escape2023 Lincoln Corsair2022 Ford Bronco Sport2022 Ford Edge2022 Ford Escape2022 Ford Maverick2022 Ford Transit Connect2022 Lincoln Corsair2022 Lincoln Nautilus2021 Ford Bronco Sport2021 Ford Edge2021 Ford Escape2021 Ford Transit Connect2021 Lincoln Corsair2021 Lincoln NautilusAssociated Documents - August 1, 2022•Document ID: 10217830Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- SSM 50982
- Date Added:
- August 15, 2022
- Manufacturer:
- FORD
SummarySome 2018-2022 Ford/Lincoln vehicles equipped with a wireless charging pad may exhibit one of the following if the customer is using a Magsafe iPhone (iPhone 12 or 13): slow charging, inoperative, notification that the phone has been mispositioned on the charging pad and/or the phone charging icon in the center screen display is not showing. This may be due to a compatibility issue between the customer's phone and the wireless accessory charging module (WACM) that may make it difficult for Ford and Lincoln vehicles to wirelessly charge these specific phones. The phone can still be charged using the USB cable if the vehicle experiences the above symptoms. If the customer is using a Magsafe iPhone such as an iPhone 12 or 13, verify the wireless charging pad works with a Qi certified phone prior to any part replacements.
Associated Products (12)Associated Documents - June 29, 2022•Document ID: 10214878Service Bulletin/Repair InstructionsBACK OVER PREVENTION:SOFTWARE
- Mfr Comm. #:
- TSB 22-2254
- Date Added:
- July 1, 2022
- Manufacturer:
- FORD
SummarySome 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator, 2021 Bronco Sport and 2020-2022 Explorer/Aviator vehicles with SYNC 3 may experience various SYNC performance related concerns. This may be due to the SYNC Software. To correct the condition, follow the Service Procedure to update the accessory protocol interface module (APIM) software.
Associated Products (13)Associated Documents - June 21, 2022•Document ID: 10214832Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 50873
- Date Added:
- June 30, 2022
- Manufacturer:
- LINCOLN
SummarySome 2017-2022 Ford and Lincoln vehicle owners may experience a condition of missing authorization, command and control, battery charging details or phone-as-a-key setup buttons/selections in their FordPass or LincolnWay App. This condition is due to an error within the FordPass or LincolnWay App and not due to a concern on the vehicle. Verify that the customers FordPass or LincolnWay App is at the latest version. Replacement or reprogramming of the telematics control unit (TCU)/gateway module (GWM)/remote function actuator (RFA) will not resolve this condition. If the condition persists, utilize the FordPass Guides or Lincoln Way Concierge teams.
Associated Products (25)2022 Ford Bronco Sport2022 Ford Edge2022 Ford Escape2022 Ford Expedition2022 Ford Explorer2022 Ford F-1502022 Ford Mustang2022 Ford Ranger2022 Ford Transit Connect2022 Lincoln Aviator2022 Lincoln Corsair2022 Lincoln Navigator2021 Ford Bronco Sport2021 Ford Edge2021 Ford Escape2021 Ford Expedition2021 Ford Explorer2021 Ford F-1502021 Ford Mustang2021 Ford Ranger+ 5 moreAssociated Documents - April 28, 2022•Document ID: 10210850Service Bulletin/Repair InstructionsTIRES:SIDEWALL
- Mfr Comm. #:
- SSM 50733
- Date Added:
- May 3, 2022
- Manufacturer:
- FORD
SummarySome 2021 and 2022 Ford and Lincoln vehicles may experience a tire sidewall wavy/indentation appearance in the radial direction on one or both sidewalls. Sidewall wavy/indentation appearance is a common cosmetic characteristic of radial tire construction and will not affect the performance of the tire.
Associated Products (33)2022 Ford Bronco2022 Ford Bronco Sport2022 Ford E-3502022 Ford E-4502022 Ford Edge2022 Ford Escape2022 Ford Expedition2022 Ford F-1502022 Ford Maverick2022 Ford Mustang2022 Ford Ranger2022 Ford Transit2022 Ford Transit Connect2022 Lincoln Aviator2022 Lincoln Corsair2022 Lincoln Nautilus2022 Lincoln Navigator2021 Ford Bronco2021 Ford Bronco Sport2021 Ford E-350+ 13 moreAssociated Documents - April 26, 2022•Document ID: 10210730Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- TSB 22-2066
- Date Added:
- May 2, 2022
- Manufacturer:
- FORD
SummarySome 2013-2016 Fusion, 2013-2018 C-MAX, 2014-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. This may be due to the bushing at the transmission end of the shifter lever cable resulting in a mismatch of cluster and selected gear position. To correct the condition, follow the Service Procedure steps to replace the bushing and on certain vehicles install the protective cap over the selector at the transmission end of the selector lever cable.
Associated Products (1)Associated Documents - April 6, 2022•Document ID: 10210240Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM; BACK OVER PREVENTION
- Mfr Comm. #:
- SSM 50659
- Date Added:
- April 13, 2022
- Manufacturer:
- FORD
SummarySome 2017-2022 Transit Connect/Transit/Explorer vehicles equipped with a fleet telematics global positioning system (GPS) and a connected human machine interface (HMI) radio (CHR) may experience concerns with rear camera zoom, wrong map matching or a blank display. If these concerns are present, it's likely to be a software issue caused by the audio control module (ACM) that can be remedied by updating the ACM software to the latest level with the FDRS application. If the update does not resolve the concern, refer to the Workshop Manual. For claiming, use causal part 18C869 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (6)Associated Documents - March 24, 2022•Document ID: 10209378Service Bulletin/Repair InstructionsEQUIPMENT; SEATS
- Mfr Comm. #:
- TSB 22-2114
- Date Added:
- March 29, 2022
- Manufacturer:
- FORD
SummaryThis article supersedes TSB 20-2047 to update the model years affected. Some 2013-2022 Transit Connect vehicles built on or after 1-Jan-2013 may exhibit a condition where either section of the second row seat is stuck or difficult to fold or unfold. This may be due to a misrouted cable or a cable that is in need of adjustment. It may be necessary to reduce the cable end fitting length. It is not necessary to install a new second row seat.
Associated Products (2)Associated Documents